RoadVitals

1998 Gillig Phantom

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Oct 7, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 1998 Gillig Phantom. 6 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V486000

ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

Oct 7, 2004
810 units potentially affected
The defect: ON CERTAIN TRANSIT BUSES EQUIPPED WITH DETROIT DIESEL SERIES 40 ENGINES, THE TURBOCHARGER CAN FAIL ALLOWING LUBRICATING OIL TO SPILL ONTO THE ENGINE.
The risk: THIS CAN RESULT IN A FIRE IN THE ENGINE COMPARTMENT.
The remedy: DEALERS WILL INSPECT AND REPLACE THE TURBOCHARGER TO PREVENT THE POSSIBILITY OF AN ENGINE COMPARTMENT FIRE. DETROIT DIESEL IS CONDUCTING OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. GILLIG ISSUED A RENOTIFICATION LETTER TO OWNERS ON FEBRUARY 27, 2007. OWNERS SHOULD CONTACT DETROIT DETROIT DIESEL AT 313-5923708 OR GILLIG AT 510-785-1500.
GILLIG CORPORATIONView on NHTSA.gov
04V470000

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Sep 24, 2004
323 units potentially affected
The defect: ON CERTAIN TRANSIT BUSES MANUFACTURED WITH DETROIT DIESEL SERIES 50 ENGINE, THE TURBOCHARGER COMPRESSOR WHEEL CAN BREAK, RESULTING IN SHAFT IMBALANCE AND LUBRICATING OIL PASSES INTO THE EXHAUST SYSTEM.
The risk: THIS CAN RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY RESULTING IN PERSONAL INJURIES.
The remedy: DETROIT DIESEL IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSTALL AN EXHAUST TEMPERATURE SENSOR AND REPROGRAM THE EMC CALIBRATION. GILLIG ISSUED A RENOTIFICATION LETTER TO OWNERS ON FEBRUARY 27, 2007. OWNERS SHOULD CONTACT DETROIT DIESEL AT 313-592-3708 OR GILLIG AT 510-785-1500.
GILLIG CORPORATIONView on NHTSA.gov
04V173000

VEHICLE SPEED CONTROL

Apr 9, 2004
2 units potentially affected
The defect: ON CERTAIN BUSES EQUIPPED WITH CUMMINS ELECTRONIC CONTROL MODULES ON THE C8.3G AND L10G ENGINES, THE ECM DOES NOT HAVE THE ABILITY TO DETECT A THROTTLE FAIL-SAFE ENGINE SHUTDOWN COMMAND. THIS COULD RESULT IN AN UNANTICIPATED, UNCOMMANDED OPEN THROTTLE CONDITION WITHOUT WARNING.
The risk: IF THIS EVENT OCCURS, THE VEHICLE OPERATOR WILL NOT HAVE CONTROL OF THE ENGINE SPEED, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: CUMMINS WILL NOTIFY THE CUSTOMERS AND REPLACE THE ECM. OWNERS SHOULD CONTACT CUMMINS AT 1-800-343-7357 OR GILLIG AT 510-785-1500.
GILLIG CORPORATIONView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE98059ClosedPreliminary Evaluation

STRUCTURAL FAILURE OF REAR SUSPENSION

Opened Nov 10, 1998
Closed Mar 17, 1999

IT IS ALLEGED THAT THE REAR SUSPENSION H FRAME FRACTURES, WHICH COULD LEAD TO LOSS OF VEHICLE CONTROL

STRUCTURE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

FS-2016-06

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STEERING; STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections should commence at the next Preventative Maintenance Cycle and continue at every 12,000 mile PM inspection thereafter. Steering Gear Mounting Plates found to have cracks less than 6 inches in length should be changed out at the earliest opportunity. Any bus found to have a Steering Gear Mounting Plate with a crack 6 inches long or longer must be immediately removed from service and the Plate replaced before reentering service. In either instance, Gillig will reimburse owners the cost of any replacement plate and the labor required to perform the repair. Lower floor

FS-2012-02

STRUCTURE:BODY

GILLIG: GILLIG'S RECOMMENDATIONS FOR THE UNDERBODY MAINTENANCE CAN BE FOUND IN CHAPTER 11 OF YOUR SERVICE MANUAL. *JS

479

SUSPENSION:REAR

REAR SUSPENSION H-FRAME CRACK MODIFICATION. NOTIFICATION LETTER TO GILLIG PHATOM BUS OWNER, GILLIG INSTALLATION INSTRUCTIONS. 2002 MODELS ALSO INCLUDED. *TT

FS9901

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

INFORMATION ON INSTALLING EXHAUST FLEX PIPE. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Gillig Phantom by model year
YearComplaintsRecallsInvestigationsIssue Index
2009020—
2008020—
2007050—
2006040—
2005030—
2004060—
2003060—
2002040—
2001050—
2000040—
1999050—
1998Viewing061—
1997031—
1996111—
1995010—
1994020—
1993021—
1992021—
1991021—
1990021—
1989021—
1988011—
1987021—
1986012—
1985001—
1984010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.