RoadVitals

2022 Glaval Bus Entourage

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 25, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2022 Glaval Bus Entourage. 1 safety recall has been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V029000

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Jan 25, 2022
1,699 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2021 Battisti Coach; Federal Coach-Spirit; StarCraft Quest XL; 2022 StarTrans P/S2; Elkhart Coach; Glaval Concord II, Legacy, Primetime; StarCraft Allstar MVP, Allstar XLT; Eldorado Advance; 2021-2022 Eldorado National(K-s)-Advantage; StarTrans Senator II, Senator II HD, Candidate II; StarCraft Starquest, Starlite; Glaval Commute, Entourage, Universal; Berkshire Coach Ultra; and 2021-2023 StarCraft Allstar and Allstar XL Transit Buses. The Programmable Relay Power Center (PRC) module can fail.
The risk: A PRC module failure can increase the risk of a fire.
The remedy: Dealers will install a wire jumper harness to the PRC module, free of charge. Owner notification letters were mailed March 1, 2022. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 51-1461.
Forest River, Inc.Manufacturer number 51-1461View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

511638

ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC

According to GM Safety Recall N222375270 (NHTSA Recall Number TBD): "These vehicles may have a brake pressure sensor assembly that allows brake fluid to leak beyond the diaphragm seal into the pressure switch. The brake fluid may seep into the sensor's electrical components and short the brake pressure switch and the associated fuse. If brake fluid shorts the brake pressure switch and the associated fuse, the circuit can generate excessive heat that could result in a fire, increasing the risk of injury. An under-hood fire may occur when the vehicle is off and possibly unattended."

2101637

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

As per Chevrolet's notice We have learned that your 2022 model year Chevrolet Silverado may have incorrect instructions in the Owner Manual regarding the front spring U-bolt torque specification.

511604B

FUEL SYSTEM, GASOLINE

According to Ford Motor Company Recall 22V925 “On your vehicle, the paint on your fuel tank may not have adhered properly and may peel. Extended peeling may expose the metal on the fuel tank and lead to long-term corrosion. Ford Motor Company is working closely with its suppliers to produce parts for this repair. When parts become available Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge (parts and labor).”

511451

EQUIPMENT:MECHANICAL; STEERING

Per DTNA recall FL888 21V369 and 21V370; The tie rod clamp may be loose due to the supplied lock nuts being over-crimped. This can cause thread galling of the bolt and nut during installation. When galling occurs, it is possible that assembly torque may be achieved but the clamp is still loose. The tie rod clamp being loose could lead to the threaded tie rod ends becoming loose and eventual steering loss if the rod end pulls out of the tie rod, or the tube is broken due to vibration of the loose joint, creating the risk of crash.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Glaval Bus Entourage by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2022Viewing010—
2021010—
2019030—
2018050—
2017040—
2016040—
2015050—
2014040—
2013040—
2012070—
2011090—
2010090—
2009060—
2008040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.