RoadVitals

2012 Glaval Bus Titan Ii Low Floor

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 26, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2012 Glaval Bus Titan Ii Low Floor. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V558000

STRUCTURE:FRAME AND MEMBERS

Jul 26, 2016
39 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain model year 2011-2016 Glaval Titan II Low Floor CNG transit buses manufactured December 30, 2014, to March 7, 2016. The affected buses may have frames that may crack
The risk: A cracked frame may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
The remedy: Spartan will notify owners on behalf of Forest River, and Spartan dealers will weld any cracked frame as an interim fix. For the final remedy, the dealers will add reinforcements to both chassis rails, free of charge. The recall began on September 12, 2016. Owners may contact Spartan customer service at 1-800-543-4277. Forest River's number for this recall is 37-07222016-0231.
Forest River, Inc.Manufacturer number 37-07222016-0231View on NHTSA.gov
16V217000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Apr 14, 2016
1,860 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk: If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.
The remedy: Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016. Owners may contact Glaval Bus customer service at 1-574-642-3112. Forest River's number for this campaign is 35-04112016-0168.
Forest River, Inc.Manufacturer number 35-04112016-0168View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LINURSAS02

SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS

This Service Bulletin notifies of the posiblity of blistering air springs on transit bus suspensions installed by Spartan Motors

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Glaval Bus Titan Ii Low Floor by model year
YearComplaintsRecallsInvestigationsIssue Index
2019010—
2018040—
2017030—
2016020—
2015030—
2014030—
2013020—
2012Viewing020—
2011020—
2010010—
2009010—
2008010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.