RoadVitals

2024 Glaval Bus Universal

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Apr 25, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2024 Glaval Bus Universal. 3 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V278000

ELECTRICAL SYSTEM:WIRING

Apr 25, 2025
453 units potentially affected
The defect: Forest River Bus, LLC (Forest River Bus) is recalling certain 2023-2025 Champion Challenger, Defender, 2024-2025 Glaval Entourage, and 2023-2024 Glaval Universal transit buses. The entry door ground wire may be incorrectly connected to the positive side of the battery instead of the negative ground.
The risk: An incorrect ground connection increases the risk of a fire.
The remedy: Dealers will repair the wiring at the entry door, free of charge. Owner notification letters were mailed June 2, 2025. Owners may contact Forest River Bus customer service at 800-348-7440. Forest River Bus's number for this recall is 05-1925.
Forest River Bus, LLCManufacturer number 05-1925View on NHTSA.gov
24V324000

SEATS

May 10, 2024
58 units potentially affected
The defect: Forest River Bus, LLC. (Forest River) is recalling certain 2024 Glaval Universal and Mobility Trans Safetbus transit buses, equipped with certain GO-ES Space Saver Foldaway Seats. The recliner mechanism may not engage when the seat back is fully reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
The risk: The seat back could release under the shoulder belt load, increasing the risk of injury during a crash.
The remedy: Dealers will inspect and repair the seat, as necessary, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Forest River Customer Service at 1-800-348-7440. Forest River's number for this recall is 51-1774.
Forest River Bus, LLCManufacturer number 51-1774View on NHTSA.gov
24V253000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Apr 5, 2024
3,680 units potentially affected
The defect: Forest River Bus, LLC. (Forest River Bus) is recalling certain 2018-2024 Starcraft Allstar, Senator II, 2022-2024 Starcraft Allstar MVP, Senator II MVP, Eldorado National Advantage, 2018 Starcraft Candidate II, 2023 Starcraft Starlite, 2023-2034 Champion Challenger, Elkhart Coach ELKC, and 2019-2024 Glaval Universal transit buses. Unsecured brake lines may be damaged by contact with the frame rail.
The risk: Damaged brake lines can cause loss of brake pressure, increasing the risk of a crash.
The remedy: Dealers will inspect and secure the brake lines, free of charge. Owner notification letters were mailed May 1, 2024. Owners may contact Forest River Bus Customer Service Phone Number at 1-800-348-7440. Forest River Bus number for this recall is 05-1756.
Forest River Bus, LLCManufacturer number 05-1756View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

511950

This is a product service bulletin from Global Link concerning counterfeit keys for entry doors being sold on certain websites. Forest River is reporting as we are sharing with the dealer body.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Glaval Bus Universal by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026010—
2024Viewing030—
2023020—
2022020—
2021020—
2020010—
2019030—
2018050—
2017050—
2016040—
2015040—
2014050—
2013030—
2012030—
2011020—
2010010—
2009010—
2008010—
2007010—
2006010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.