RoadVitals

2004 Glaval Star Cruiser

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Feb 18, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2004 Glaval Star Cruiser. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V058000

POWER TRAIN:AXLE ASSEMBLY

Feb 18, 2009
117 units potentially affected
The defect: GLAVAL BUS IS RECALLING 117 MY 2003-2006 CONCORDE AND MY 2003-2004 STAR CRUISER EQUIPPED WITH ARVINMERITOR OR AXLE ALLIANCE COMPANY 6,000 THROUGH 8,000 POUND FRONT AXLES UTILIZING A FOUR PIECE SPINDLE-NUT SET. INSTALLATION OF A FOUR-PIECE SPINDLE NUT SET WITH A THIN SPINDLE NUT MAY LEAD TO DAMAGE OF THE WHEEL END, INCLUDING INCORRECT END PLAY, DEGRADATION OF LUBRICATION, WEAR OF THE SPINDLE NUT AND BEARING JOURNAL, OIL CONTAMINATION WITH METAL SHAVINGS, AND PREMATURE BEARING FAILURE.
The risk: OUTER WHEEL BEARING FAILURE WILL CAUSE NOISE AND VIBRATION THAT WILL BE NOTICEABLE TO THE DRIVER AND THE ANTILOCK BRAKING SYSTEM (ABS) WARNING LIGHT WILL ILLUMINATE. CONTINUED OPERATION WITH THE ABS WARNING LIGHT ILLUMINATED MAY RESULT IN WHEEL SEPARATION AND A POSSIBLE VEHICLE CRASH.
The remedy: DAIMLER TRUCKS IS HANDLING THE REMEDY FOR THIS CAMPAIGN (PLEASE SEE 08V-137). GLAVAL BUS IS WORKING WITH DAIMLER TRUCKS THE EXISTING FOUR-PIECE SPINDLE SET WILL BE REPLACED WITH A MORE ROBUST NUT SET USING A THICKER, HARDER INNER NUT AND A NEW HUB CAP. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 24, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712 OR GLAVAL BUS AT 574-262-2212.
GLAVAL BUS DIVISIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Glaval Star Cruiser by model year
YearComplaintsRecallsInvestigationsIssue Index
2004Viewing010—
2003010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.