Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2009 GMC Acadia submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The stabilizer/traction control keeps going off and it will stay off.i can turn,hit a bump or start it up and the traction control/stabilizer system is off.i almost had a accident on the freeway in the rain because it turned off out of nowhere and I almost lost control
The sunroof has leaked into my passanger floor making my car battery full of water legit my whole battery is under water! This is the second time the sunroof has leaked ! I still don’t understand why they would put a battery behind my passanger seat infront of the back seat on the floor this is very dangerous. Second I still have no clue why this car has no recalls because if you look this car up it has so many problems it’s a lemon car for sure I had to put a catalytic converters in my car three times the same one three times and then the last time I changed all three of them when only one needed to be changed! I have cruise control stable track and wheel speed sensors lights on my car that I have changed everything possible to fix the light won’t come of I changed all the wheel speed sensors and the light with still not come off the dash I’m still very confused on to why there are no recalls on this vechile all these problems I’m telling your are all on google that this same suv other people have have the same issues I’m having
CONVERTERS CONTINUE TO GO OUT. I'VE REPLACED SEVERAL TIMES THEN WITH IN A FEW MONTHS SAME CODES PULL AGAIN. THEY REPLACE IT AGAIN. NOW THEY REFUSE TO GIVE ME ANY WARRANTY ON THEM SINCE THEY HAVE BEEN REPLACED SO MANY TIMES IN A SHORT AMOUNT OF TIME. THERE'S GOT TO BE SOMETHING ELSE CAUSE THE SAME CODES TO PULL BUT GMC SHOP KEEPS SAYING SAME THING. *TR
WHILE DRIVING THE SERVICE TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS COME ON WHEN YOU TURN THE VEHICLE OFF IT GOES AWAY UNTIL YOU REACH 50 TO 55 MPH
I'VE HAD ELECTRICAL ISSUES WITH THE RADIO. EVERY SINGLE TIME IT RAINS THE SPEAKERS GO OUT. NOTICED THERE WAS WATER IN THE ELECTRICAL CONNECTORS ON ALL THE DOORS WHICH ALSO AFFECTED MY WINDOWS FROM GOING UP AND DOWN. MORE IMPORTANTLY, THE TRANSMISSION IS SHOT NOW. WAS DRIVING TO THE STORE, STOPPED AT A STOP LIGHT, AND WHEN IT TURNED GREEN, I HIT THE GAS. MY CAR DIDN'T GO. I KEPT MY FOOT ON THE PEDAL WITH THE SAME AMOUNT OF PRESSURE AND IT STARTED TO GO, BUT AFTER A FEW SECONDS IT JUST KICKED REAL HARD INTO FIRST GEAR. FELT LIKE SOMEONE REAR ENDED ME. EVERY TIME I STOPPED IT KEPT DOING IT. TOOK IT TO THE MECHANIC AND APPARENTLY I NEED A NEW TRANSMISSION AND TIMING CHAIN. THE CAR IS ONLY 10 YEARS OLD AND I BOUGHT THE CAR 5 YEARS AGO FROM GUNN HONDA. THIS IS RIDICULOUS! CONSTANT PROBLEMS WITH THIS CAR!
I NEED TO GET WHATEVER HAS A RECALL FOR MY CAR FIX I RIDE MY GRANDKIDS DAILY
I LEASED MY 2009 GMC ACADIA ALMOST 2 YEARS AGO, IT HAS BEEN A NIGHTMARE. I BOUGHT AS IS SO DEALER WOULD NOT RETURN MY CALLS THAT HAD ANYTHING TO DO WITH PROBLEMS. FIRST, NOT EVEN 3 WEEKS AFTER I LEASED THE VEHICLE THE ELECTRICAL SYSTEM STARTED TO GO, MY DRIVER WINDOW STOPPED WORKING, MY BACK HATCH WELL I CAN'T EVEN OPEN IT BECAUSE THERE IS NO KEY TO OPEN NOR IS THERE A BUTTON ANYWHERE THE MECHANICS SAID I NEED TO TAKE IT TO AN ELECTRICAL MECHANIC...WONDER HOW MUCH THAT WILL COST?, MY STABILTRAK SYSTEM CONSTANTLY FLASHES. THE ENGINE BURNS UP TOO MUCH OIL EVEN AFTER AN OIL CHANGE WITHIN 3WEEKS I NEED TO PUT OIL, I DO NOT DRIVE FAR NOR ALOT. TO WORK AND BACK. IT WILL COST MORE TO FIX THIS TRUCK THAN WHAT IT IS WORTH NOW I'M STUCK WITH $5,000 LEFT ON A VEHICLE THAT IS A PIECE OF POOP. WHEN I DRIVE THE TRUCK PULLS AS IF THE ENGINE CANNOT GET THE TRUCK GOING. I CAN'T TURN OFF THE TRUCK WHILE PUTTING GAS BECAUSE THE VEHICLE WONT TURN OVER ONCE THE GAS HAS BEEN PUT IN AND STARTED. THE MECHANIC SAID ITS THE TRANS EVAP SYSTEM. I DONT UNDERSTAND HOW GMC CAN GET AWAY WITH MANUFACTURING VEHICLES LIKE THIS WITH NO CONCERN FOR THE CUSTOMERS.
THE VEHICLE WAS STATIONARY, WILL START BUT IT DOESN'T RECOGNIZE THAT IT HAS OR CORDS AREN'T CONNECTING AND IT WON'T SHIFT INTO ANY GEAR-JUST MAKES A CLICKING SOUND-SHIFT LEVER. LIFT GATE/BACK HATCH WON'T STAY UP AND KEEPS FALLING DOWN. POWER/ELECTRICAL ISSUES INVOLVING THE TRANSMISSION WAS DRIVING, AT A RED LIGHT AND THE VEHICLE JUST STOPPED WORKING AND I COULDN'T EVEN GET IT STARTED AGAIN. THERE HAS BEEN ONGOING ISSUES WITH THIS VEHICLE.
I OWN A GMC ACADIA 2009. I PURCHASED IT IN MARCH OF 2018 WITH 136,402 MILES ON IT. FIRST THAT WENT WAS THE CATALYTIC CONVERTERS, SECOND MY STABLILTRAK SYSTEM AND TRACTION SYSTEM SAID MY BREAK WAS ON WHEN IT WASN'T, THRID WAS MY RIGHT REAR TIRE PRESSURE WAS "LOW" AND IT WAS NOT AND FOURTH MY BATTERY STARTED GOING LOW WHILE DRIVING IT. WHILE I NOTICED ALL THESE MAJOR ISSUES I NOTICED MY RADIO DOESN'T WORK RIGHT, THE LEFT SIDE OF MY CAR HAS NO VOLUME IN THE SPEAKERS AND MY LIGHTS AREN'T WORKING RIGHT. ONE BULB ON FRONT IS OUT AND I NOTICED THEY WOULD COME ON AND GO OFF WHENEVER THEY WANTED AND THEN NEVER AGAIN SHORTLY AFTER. THE BACK ON JUST FILLED WITH WATER FOR NO REASON AND BURNT MY BULBS OUT BEFORE I REALIZED IT WAS FILLED TO THE TOP. I'VE OWNED IT FOR 6 MONTHS AND ALREADY HAVE THOUSANDS WORTH OF DOLLARS IN REPAIRS.
ENGINE WILL NOT SHUT DOWN WHEN KEY IS REMOVED AND CRUISE CONTROL ISN'T WORKING
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE HEADLAMPS INDEPENDENTLY FAILED AND THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
TAKATA RECALL: I'M HAVING IDLE/STALLING ISSUES WITH MY 2009 GMC ACADIA. CAR CUTS OFF WHILE DRIVING CAUSING A SAFETY HAZARD. FIRST, I HAD MY CAR INSPECTED BY LOCAL LICENSED MECHANIC WHO DIAGNOSED A TIMING CHAIN ISSUE AND CAT CONVERTER ISSUE. I FOLLOWED BY CALL A GMC DEALER AND INFORMING THEM OF MY CAR PROBLEMS. THEY SCHEDULED MY CAR FOR AN INSPECTION SINCE THEY HAVE AN EXTENDED WARRANTY FOR TIMING CHAINS. THEY INSPECTED MY VEHICLE AND INFORMED ME SINCE THE TIMING CHAIN WASN'T MAKING NOISES THEY WOULDN'T DIAGNOSE IT AS A PROBLEM. THEY RELEASED MY CAR WITHOUT FIXING IT AND MY CAR STILL CUTS OFF AND IDLES WHILE DRIVING. THEY ALSO TOLD ME ABOUT MANY OTHER ISSUES FOUND DURING THE DIAGNOSTIC TOTALING OVER $8000 IN REPAIRS. I CALLED AND COMPLAINED TO GMC AND THEY INFORMED ME THAT THEIR ARE ACTUALLY MANY OTHER ADDITIONAL PARTS WARRANTY'S/COVERAGES THAT THEY HAVE AND MAY BE ABLE TO ASSIST ME WITH. I FIND THIS VERY CONCERNING AS THE GMC DEALERSHIP REFUSED TO PROPERLY DIAGNOSE AND SERVICE MY VEHICLE, ALONG WITH THE FACT THAT GMC HAS SECRET ADDITIONAL WANRRANTIES/COVERAGES THAT THE GENERAL PUBLIC DOESN'T KNOW ABOUT MY CAR WAS IN THE GMC DEALER SHOP FOR 4 DAYS AND THEY REFUSED TO ASSIST ME WITH A LOANER VEHICLE WHILE MY CAR WAS BEING INSPECTED. THEY RELEASED MY VEHICLE AND NOW I'M BACK TO SQUARE ONE WITH THE SAME ISSUES AND NEW LIST OF SUPPOSEDLY FOUND CAR ISSUES ESTIMATING OVER $8,000.
STARTING IN WINTER, 2013, CYLINDER ENGINE COILS CORRODED, REPLACING #5, THEN #2 11/20/14, THEN #1 2/24/15, THEN #1 AGAIN 3/31/16, AT WHICH TIME #1 WAS FULL OF WATER. 10/6/15: PARKING BRAKE ALARM COMES AND ALARMS CONSTANTLY WITH RAINING OR AFTER A RAIN . CAR MOSTLY GARAGE KEPT, SO A DELAY IN SYMPTOMS COMPARED TO BLOGS. SUNROOF,WIND SHIELD ,PARKING BRAKE NO LEAKS FOUND. CYL 1,3,5 MISFIRE CODES& CAT REPLACED. 2/2/16: CAT CODE AGAIN, NOT REPAIRED. SEPT.2015- RAIN ENTERING PASS.&DRIVER AT FEET DRIVING. RUST NOTED UNDER LEFT HOOD BOLTS. HOOD HYDRAULIC STICK FAILED.
WE'VE HAD ELECTRICAL ISSUES BEGINNING ABOUT 2 YEARS AFTER BUYING THE ACADIA. CURRENTLY THE CHECK ENGINE LIGHT STAYS ON. WE HAD IT CHECKED AT THE DEALERSHIP AND WERE TOLD THAT IT WAS SAFE TO DRIVE. THE PROBLEM WAS PROBABLY PART OF THE ELECTRICAL ISSUES. WELL, IT WASN'T. NOW THE STEERING IS DIFFICULT (AND LOCKS UP AT LOW SPEED TURNS) AND THE STABILITREK MESSAGE COMES ON. WE TOOK IT BACK TO THE DEALERSHIP TODAY AND HAVE BEEN TOLD THAT WE NEED TO PAY FOR REPAIRS TO SERVICE THE BRAKE SYSTEM, STABILITREK MESSAGE, REPLACE THE BRAKE POWER BOOSTER AND MASTER CYLINDER, AND REPAIR THE TIRE PRESSURE SYSTEM LIGHT AND SENSOR. THEY THINK THIS MAY FIX THE STEERING ISSUE, BUT IF NOT THEN THEY'LL LOOK MORE INTO THAT! I KNOW THERE ARE AT LEAST 195 SERVICE BULLETINS FOR THIS YEAR MODEL ACADIA. WE BOUGHT IT NEW. IT'S SEVEN YEARS OLD WITH LOW MILEAGE. THEY SAID IT ISN'T SAFE TO DRIVE EXCEPT IN TOWN AT LOW SPEEDS. I FEEL LIKE WE'RE BEING GIVEN THE RUN-AROUND BY GM VIA OUR DEALERSHIP. IT'S NEVER BEEN IN AN ACCIDENT (OTHER THAN KNOCKING OFF THE SIDE MIRROR UPON EXITING THE GARAGE), AND IT'S NOT DRIVEN IN A ROUGH-SHOD MANNER. UGH! I'VE OWNED SEVERAL VEHICLES, NEW AND USED, AND NEVER HAD TROUBLE LIKE THIS. MY DAUGHTER IS THE PRIMARY DRIVER OF THE ACADIA, SO SAFETY IS OF THE UTMOST IMPORTANCE.
TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AND THE VEHICLE WAS UNABLE TO BE DRIVEN OVER 40 MPH. THE STABILITY TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, WHILE DRIVING HIGHWAY SPEEDS, "ENGINE HOT" AND "A/C OFF" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS COASTED OVER TO THE SHOULDER OF THE ROAD AND TURNED OFF. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE AND WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE DEALER REPLACED THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THEY ALSO HAD CAMPAIGNS THAT NEEDED TO BE ADDRESSED. THE TIMING CHAIN NEEDED TO BE REPLACED, THERE WAS A LOSS OF POWER STEERING ASSIST, AND THE TRANSMISSION CUTLET LEAVE PLATE FAILED. THERE WERE NO RECALLS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
VEHICLE HAD A SLIGHT MISFIRING WHEN CLIMBING INCLINE. WE REPLACED TWO SPARK PLUGS. MISFIRING CALMED DOWN. A COUPLE DAYS LATER MISFIRING RESUMED. HUSBAND WAS DRIVING DAUGHTER TO DAYCARE WHEN CAR HAD MULTIPLE DTS CODES APPEARED (STABILITY TRACK, CHECK ENGINE, REDUCED POWER) WITH CAR SUDDENLY STALLING WHILE ON A HIGHWAY LEAVING BARELY ENOUGH TIME TO COAST OFF THE ROAD AND OUT OF THE WAY OF TRAFFIC TRAVELING 60MPH. GMC REFUSED TO ASSIST US ON THIS ISSUE UNTIL WE FOUND ONLINE A TSB ABOUT THE TIMING CHAIN WHICH HAD BROKEN. DUE TO THE CONSTANT MISFIRING (DIRECT RESULT OF THE TIMING CHAIN) TWO OF MY CATALYTIC CONVERTER BECAME CLOGGED. THOSE HAVE NOW BEEN REPLACED OUT OF MY POCKET HOWEVER WHEN DRIVING VEHICLE HOME WHILE IT DOES RUN SMOOTHER IT NOW MISFIRES ALL THE TIME EVEN WHEN NOT GOING UP HILLS AND IDLING VERY LOW AND MISFIRING WHILE IDLING. I AM SCARED THAT WHILE DRIVING MY VEHICLE THIS MAY HAPPEN AGAIN BECAUSE THE ISSUE HAS BECOME WORSE. *JS
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LOW BEAM HEAD SOCKET ON THE DRIVERS SIDE MELTED. AS A RESULT, THE TECHNICIAN STATED THE HEAD LIGHT CAPSULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000.
THE ABOVE MILEAGE AND DATES ARE APPROXIMATE--DEALER AND GMC (CASE #[XXX]) ARE AWARE OF PROBLEM WHICH INVOLVES A SUDDEN POWER SURGE AS I HAVE BEEN STOPPING AT MY MAILBOX, STOPPING AT STOP SIGN AND PULLING INTO PARKING PLACE. EACH TIME MY SPEED WAS SLOW ENOUGH AND MY FOOT WAS ON THE BRAKE, THAT I COULD MAINTAIN CONTROL WHILE THE RPMS SURGED TO OVER 4,000. I PUT TRANSMISSION INTO NEUTRAL AND SHUT ENGINE OFF AND, WITH RESTART, PROBLEM WENT AWAY. DEALER HAS ATTACHED A MONITOR TO TRY TO IDENTIFY THE ERROR CODE, BUT AFTER A FEW WEEKS OF HAVING IT IN PLACE, I RETURNED TO DEALERSHIP AND HAD IT REMOVED. THE FOLLOWING MORNING IT HAPPENED AGAIN AS I STOPPED AT MY MAILBOX. I HAVEN'T BEEN BACK TO MY DEALER TO REPORT THAT INCIDENT. VEHICLE NOW HAS JUST A FEW MILES OVER 101,000 AND THERE HAS BEEN NO RECENT ISSUE OF THE SAME TYPE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE A 2009 ACADIA SLT2. I WAS ENTERING THE HIGHWAY AND ACCELERATING WHEN THE CAR WOULD NOT INCREASE IN SPEED AS I WAS MERGING ONTO THE HIGHWAY. I WAS NEARLY HIT BY A SEMI-TRACTOR TRAILER TRUCK. THE SAME PROBLEM HAS OCCURRED MULTIPLE TIMES AFTER THIS. I HAVE TAKEN THE CAR IN FOR SERVICE AND WAS TOLD BY A GM AUTHORIZED DEALER THAT THEY COULD NOT REPLICATE THE ISSUE AND THEY REPLACE A COIL. THE CAR STILL DOES THE SAME THING INTERMITTENTLY. THIS CAR HAS HAD OTHER SAFETY ISSUES, LIKE WATER LEAKING INTO THE CABIN AND NEARLY SHOCKING ME WHILE TRYING TO DRIVE. *TR
AS MY WIFE PULLED OUT OF THE DRIVEWAY, SHE HEARD A "CLUNK" NOISE, AND SHE HAD TO APPLY A LOT OF EFFORT TO STRAIGHTEN OUT THE VEHICLE. MY WIFE HAS STATED THAT THIS IS ALMOST A COMMON ISSUE WITH THE STEERING AND MANY TIMES SHE HAS TO USE A LOT OF FORCE TO STEER THE VEHICLE IN A STRAIGHT LINE. WE TOOK THE VEHICLE TO THE DEALERSHIP WHO STATED THAT THIS IS A COMMON OCCURRENCE AND THAT IT WOULD COST $400 TO REPAIR THIS PROBLEM. WE DECLINED THE REPAIR AND FELT THAT THIS WAS AS SAFETY ISSUE AND THAT IT SHOULD BE REPAIRED WITHOUT ANY COSTS TO US. WE HAVE FILED A COMPLAINT WITH THE GENERAL MOTORS COMPANY HOWEVER WE HAVE ONLY RECEIVED A FORM TYPE E-MAIL INDICATING THAT OUR COMPLAINT IS IN THEIR FILES. WE HAVE ALSO INFORMATION FROM OTHER WEB SITES THAT THIS IS A COMMON ISSUE, HOWEVER NOTHING HAS BEEN DONE AT A FEDERAL LEVEL. WE ONLY HAVE 35,000 MILES ON THIS VEHICLE AND NOW WE ARE REALLY AFRAID TO TAKE ANY KIND OF LONG HIGHWAY TRIPS FOR FEAR THAT THIS WOULD HAPPEN AT HIGHWAY SPEEDS AND THAT THIS MAY RESULT IN SERIOUS INJURY AND OR DEATH OF OURSELVES AND OUR LOVED ONES. PLEASE ADVISE AS TO WHAT OTHER ACTIONS WE CAN TAKE TO RESOLVE THIS SAFETY ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE THROTTLE BECAME STUCK WITHOUT WARNING AS THE VEHICLE CONTINUE TO INCREASE SPEEDS OF OVER 90 MPH. THE CONTACT STATED THAT THE DRIVER WAS ABLE TO STOP THE VEHICLE BY CONTINUOUSLY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 89,000.
WHEN ACCELERATING, MY CAR SEEMS TO 'SLIP' OR 'STUTTER' BEFORE CLICKING INTO GEAR. THIS HAPPENED IN THE FIRST YEAR OF OWNERSHIP. THE DEALERSHIP NEVER ACKNOWLEDGED IT WHEN I WOULD BRING IT IN TO GET CHECKED. AFTER A FEW YEARS OF OWNING IT I NOW KNOW THAT IT IS A TRANSMISSION ISSUE VERY COMMON WITH THE GMC ACADIA. I HAVE READ THAT IT IS A FAULTY WAVE PLATE. NOT SURE WHAT THAT IS BUT NOW WITH ONLY 50,000 ON MY CAR IT IS REALLY BAD. IT BARELY MADE IT HOME LAST NIGHT. TRANSMISSION IS TOTALLY SLIPPING AND EVEN WHEN JUST DRIVING ALONG AT THE SAME SPEED IT WENT INTO LIMP MODE. THE GAS REVVED LIKE I WAS IN NEUTRAL. THIS IS EXTREMELY DANGEROUS AS I HAD A CARLOAD OF GIRLS ON A TRIP TO THE MOUNTAINS. WHAT IS IT GOING TO TAKE UNTIL THIS CAUSES AN ACCIDENT AND CASUALTIES! GMC NEEDS TO STEP UP AND GET THIS PART RECALLED. IT IS A FAULTY PART AND THEY NEED TO PAY FOR THE REPLACEMENT!!! *TR
TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING APPROXIMATELY 80 MPH, THE CONTACT DEPRESSED THE BREAK PEDAL BUT THE BRAKES WOULD NOT RESPOND AND THE RPMS ABNORMALLY INCREASED TO APPROXIMATELY 6,000. THE CONTACT WAS ABLE TO STOP THE VEHICLE AFTER CONTINUALLY DEPRESSING THE BRAKES. THE CONTACT HEARD A LOUD POPPING SOUND ONCE THE VEHICLE CAME TO A STOP AND NOTICED SMOKE EMITTING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN REPLACED THE FRONT AND REAR BRAKE PADS AND ROTORS, AND STATED THAT THE FLOOR MAT HAD BECOME ENTANGLED WITH THE ACCELERATOR PEDAL. HE FAILURE CAUSED THE VEHICLE TO ACCELERATE SUDDENLY. THE CONTACT DID NOT AGREE WITH THE TECHNICIAN'S DIAGNOSIS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,830. UPDATED 05/24/12*LJ
FIRST PROBLEM WAS THE TIMING CHAINS NEEDING TO BE REPLACED AT 18000 MILES. AFTER THAT REPAIR WAS MADE THE GAS MILEAGE WAS AVERAGING 11 MPG. IT WAS A ONE YEAR OLD CAR! AFTER THAT, IT WAS A MULTITUDE OF PROBLEMS. STEERING RACK/POWER STEERING REPLACED AND 'FIXED', ELECTRIC STABILITRAK LIGHTS GOING ON AND OFF, DVD PLAYER NOT PLAYING PROPERLY. ALL THINGS THE DEALER HAD SAID THEY FIXED (AFTER THEY WHISPERED THAT I SHOULD NOT HAVE BOUGHT AN AMERICAN CAR.) NOW THE TRANSMISSION IS ACTING UP. ROLLING DOWN AN INCLINE WHEN I WAS TRYING TO BACK OUT OF A PARKING SPOT. THE DEALER TOLD ME IT WAS FINE AND THEY COULD NOT DUPLICATE THE ISSUES I WAS HAVING. I'VE WRITTEN TWO LETTERS TO GM CORPORATE TO COMPLAIN ABOUT THE SUB-STANDARD VEHICLE. THEY WERE HELPLESS AND WILL NOT ASSIST IN ANY REPLACEMENT OF THE CAR. THEY EVEN TOLD ME THAT THIS WOULD BE A DIFFICULT CAR TO TRADE IN CONSIDERING THE PROBLEMS I HAVE HAD WITH IT. WHO IS KIDDING WHO? I WOULD NEVER RECOMMEND THIS CAR AND HATE TO CONTINUALLY PUT MY FAMILY IN IT .IT IS UNSAFE. PERIOD. *TR
I BELIEVE I HAVE SOME TYPE OF ELECTRICAL ISSUE. I STARTED TESTING DIFFERENT PARTS OF THE DASHBOARD LIGHTS SUCH AS THE DRIVER SEATBELT. I PURPOSELY DROVE SEVERAL MILES IN MY NEIGHBORHOOD WITH THE SEATBELT OVER ME, BUT NOT ENGAGED AND THE LIGHT DID NOT COME ON. MY AIRBAG SERVICE LIGHT CAME ONE FOR SERVICE, THEY SERVICED IT, IT CAME BACK ON, THEY REPLACED A SEATBELT COMPONENT, THE LIGHT WAS OFF, BUT CAME BACK ON, THEY DID ANOTHER REPLACEMENT AND THE LIGHT IS NOW OFF. MY FRONTEND WAS MAKING FUNNY NOISE WHEN MAKING TURNS, THEY REPLACED MY RACK AND PINION. MY SERVICE STABILITRAK LIGHT, SERVICE TRACTION CONTROL LIGHT CAME ONE, THEY FIXED IT, THEY CAME ON AGAIN, THEY KEPT MY VEHICLE FOR A DAY AND FIXED IT. THEY ARE BACK ON AGAIN ALONG WITH THE ABS LIGHT AND NOW I'M TOLD THAT I PROBABLY NEED A BREAK JOB. BREAKS WERE NOT MENTIONED THE OTHER TIMES. MY ELECTRONIC KEY PAD DETERIORATED AND NO LONGER WORKS, THEY SAID IT WAS USER HANDLING, MY OTHER KEY PAD IS NOT MALFUNCTIONING, YOU CAN SEE WERE THE PAD IS BEGINING TO SINK IN, BUT THEY SAID IT'S MY HANDLING. THE CASE IS CHIPPED AND THE CHIPPING HAS OCCURRED IN THE SAME PLACE ON BOTH KEY PADS. MY MIDDLE SEAT PASSENGER SIDE CASE CAME APART TWICE, EACH TIME THEY FIXED IT, IT'S NOW BROKEN, AND I WAS TOLD THEY DON'T REPAIR BROKEN PARTS. I AM STILL UNDER THE BUMPER TO BUMPER WARRANTY, BUT GMC WILL NOT REPLACE MY KEY PADS, AND THE SERVICE TECH SAYS HE WILL TRY REALLY HARD TO GET MY SEAT COVERED. THE TINT ON MY WINDOWS HAVE BEEN REPLACED THREE TIMES AND STILL IS NOT CORRECT. MY DVD PLAYER DOES NOT PLAY CORRECTLY AND HAS NOT BEEN FIXED SINCE IT'S BEEN IN MY VEHICLE. MY VEHICLE IS A 2009 ACADIA. I HAD A LEAK IN THE TRUNK, THEY FIXED THAT. AIR PRESSURE WILL NOT STAY CONSISTENT, WAS TOLD BY SERVICE ADVISOR TO OVER INFLATE TO COMPENSATE, WHICH IS DIFFERENT FROM WHAT THE OWNERS MANUAL STATES. TIRE PRESSURE ISSUES NEEDED SENSOR REPLACED AFTER SEVERAL TRIPS TO SERVICE DEPARTMENT. THE VEHICLE IS AN EXPENSIVE PIECE OF JUNK. *TR
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