Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2010 GMC Acadia submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 148 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 148, in the owner's own words
Check Engine Light. Faulty timing chain. Rack and pinion repairs needed. Examined by two automotive locations: LaFontaine Automotive GMC of Ann Arbor (Michigan) and Mazur's Total Automotive in Pinckney, MI
When drving at a slower speed to make a sharp turn, steering wheel almost locks up or have to use both hands to turn the wheel. As if there is no power steering in the vehicle. At times you can not turn as sharp as needed putting you in danger of being hit by another vehicle.
The contact owns a 2010 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed the contact that the high- and low-pressure hoses, steering pump, and rack and pinion needed to be replaced. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 145,000.
The same model and year has a recalled for a steering issue. But due to mine having a salvage title it is not cover. They say it is NOT a safety issue. And that is NOT true. It is to the point that I can’t hardly even turn it. It is so hard to turn the steering wheel. And it is getting worse. It is a safety issue if you can’t turn the steering wheel it can cause a wreck. Please please help me with this issue..
I purchased this vehicle in Feb. 2021. Shortly after my purchase I noticed the steering would tighten up randomly when turning corners making it very difficult to steer / control the vehicle. It also does this when parking. This has happened numerous times since I purchased the vehicle. I googled the problem and found some info dated in September 16, 2014 indicating GM's Special Coverage Adjustment - Loss of Power Steering Assist indicating the special coverage covers condition described for 10 years after 1st svc date (the Carfax I received said was 2.10.2011) or 150,000 mi whichever occurs first from date vehicle originally placed in service regardless of ownership. I purchased my vehicle from a dealership on 2.03.2021 - took possession 2.06.2021. My vehicle only has 73,676 mi on it. I reached out to general motors to see if they would assist with the problem since I was not aware the issue prior to purchasing and I am the second owner. They declined and told me to contact my dealership and work with them.
POWER STTERING IS LOCKING UP. HAVE CHECKED THE FLUID ITS FULL. MAKES IT VERY HARD TO STEER WHEN YOU MAKE TURNS
STARTED TO DRIVE TRUCK, TURNED OUT OF DRIVEWAY IN RESIDENTIAL NEIGHBORHOOD, MAX SPEED IS 45 MPH AND WAS ABLE TO DRIVE AND THEN THE STEERING WHEEL LOCKED UP 2 MILES DOWN THE CITY STREET. COULDN'T TURN LEFT OR RIGHT AND ALMOST CRASHED INTO A T INTERSECTION POWER STEERING FLUID WAS AT MAX AND NO ENGINE LIGHT OR STATUS WAS LIT.
FIRST PROBLEM IS THAT THE POWER STEERING IS HARD TO TURN WHEN NOT MOVING OR WHILE DRIVING AT SLOWER SPEEDS AS IF THERE IS NO POWER STEERING AT ALL. SECOND PROBLEM IS THE TRANSMISSION OCCASIONALLY WILL NOT SHIFT FROM 1ST GEAR WHICH WILL CAUSE ME TO PULL OVER TO A COMPLETE STOP THEN ACCELERATE AGAIN ALLOWING IT TO SHIFT.
WHEN I SLOW DOWN TO MAKE A TURN REGARDLESS IF I TURN RIGHT OR LEFT IT'S VERY HARD TO STEER. SOMETIMES IT MAKES A WHINING NOISE THAT IT'S NEVER MADE BEFORE UNTIL NOW AND AS OF THIS PAST WEEKEND ANY TIME I TRY TO TURN ITS EXTREMELY HARD. I ALMOST GOT HIT SEVERAL TIMES JUST TRYING TO GET MY CAR HOME FROM A FRIEND'S HOUSE. MY HUSBAND CHECKED THE POWER STEERING FLUID AND IT'S FULL. *TR
LEFT SIDE IMPACT SENSOR, DRIVER'S SIDE AIRBAG, PASSENGER PRESENCE MODULE, FRONT STRUTS, REAR UPPER CONTROL ARMS, FRONT BRAKE PADS AND ROTORS, STEERING GEAR... ALL AT ONCE.
I HAVE HAD 2 ENGINES REPLACED IN THIS TRUCK AND NOW THE AIR CONDITIONING IS NOT WORKING AND PLUS NO POWER STEERING. THE TRUCK WILL STEER UPON SPEED. CANNOT PARALLEL PARK BECAUSE OF THIS. WHEN MAKING A TURN REGARDLESS OF LEFT OR RIGHT I HAVE TO STEP ON THE GAS IN ORDER TO STEER THE CAR.
POWER STEERING GOES OUT AT LOW SPEED TURNS BOTH TURNING LEFT AND RIGHT, AND THEN COMES BACK WHEN STEERING WHEEL FORCED THROUGH THE TURN. VERY DANGEROUS. NEEDS TO BE LOOKED INTO AS I SEE A COMMON ISSUE. STARTED AT ABOUT 85K MILES AND NOW AT 88K. NEED TO GET SERVICED.
WHEN TURNING LEFT OR RIGHT POWER STEERING STOPS WORKING, COMES BACK AFTER YOU COMPLETE THE TURN THIS WHEN MOVING
TRUCK WONT CRANK! NEW BATTERY, STARTER & ALTERNATER PASSED. BOOSTED IT OFF CRANKED STRAIGHT UP, PARKED FOR A HOUR, WOULDN'T CRANK AGAIN. VEHICLE WAS STATIONARY IN A PARKING LOT.
RANDOM LOSS OF POWER STEERING DURING TURNS...AS OTHERS...LOSS OF POWER STEERING OCCUR THROUGH DURATION OF TURNING...ONCE TURN HAS BEEN FORCED, POWER STEERING RETURNS....HAS BEEN GOING ON SINCE 3 MONTHS AFTER PURCHASE
AS I ATTEMPT TO MAKE TURNS, WHETHER RIGHT OR LEFT I LOOSE MY POWER STEERING FOR APPROXIMATELY 10 SECONDS AND THEN IT COMES BACK.
THIS HAS HAPPENED ABOUT TEN TIMES NOW ALL WITHIN THE PAST 3-4 MONTHS. I WILL BE DRIVING AND GO TO MAKE A TURN AND THE STEERING WHEEL LOCKS UP AND THE ENGINE DIES. THE BRAKES STILL WORK SO I AM ABLE TO STOP THE CAR, TURN THEY KEY OFF AND RESTART IT. IT HAD HAPPENED TO ME ONCE ON THE HIGHWAY AND THE REST OF THE TIMES HAVE BEEN STOP AND GO TURNS IN THE CITY BUT ONCE WAS WHILE TURNING LEFT ONTO ON CMONG TRAFFIC AND MY CAR DIED IN THE MIDDLE OF IT. I TOOK IT TO 3 DIFFERENT AUTO PLACES AND ALL TOLD ME THEY COULDN'T FIND THE PROBLEM. I THEN RESEARCHED THIS AND FOUND SEVERAL OTHER PEOPLE HAVING THIS SAME PROBLEM. I CONTACTED THEM AND THEY SET ME UP WITH A DEALERSHIP TO GET IT FIXED. GMC SAID IF IT WAS UNDER 150,000 MILES THEY WOULD PAY FOR IT AND IF IT WAS OVER THEN I WOULD STILL QUALIFY FOR A PAYMENT ASSISTANCE PROGRAM. HOWEVER A DAY AFTER DROPPING OFF MY CAR TO GET FIXED THE DEALERSHIP CALLED ME AND SAID THEY DON'T KNOW HOW TO FIX MY CAR AND TO COME GET IT OUT OF THEIR PARKING LOT. WE TOLD GMC ABOUT THIS AND THEY SAID IT'S NOT THERE PROBLEM. I'M AT A LOSS AT THIS POINT AS NO ONE SEEMS TO BE ABLE TO FIX THE CAR AND IT IS A DEATH TRAP FOR ME AND MY FAMILY. I'M ALSO NOT JUST GOING TO SELL TO THE CAR TO SOMEBODY LIKE THE DEALERSHIP ADVISED ME TO DO BECAUSE 'THEY WOULDN'T WANT THEIR SON OR DAUGHTER DRIVING THAT THING' (EVEN THOUGH THEY SEEM PERFECTLY FINE TO HAVE ME DRIVE IT OFF THEIR LOT ASAP AND NOT BE THEIR PROBLEM ANYMORE) BECAUSE I WOULDNT FEEL RIGHT SELLING A CAR TO SOMEONE KNOWING IT COULD KILL THEM THROUGH NO FAULT OF THEIR OWN. I DON'T KNOW WHAT TO DO HERE. THE RIGHT THING TO DO WOULD BE TO PUT THAT CAR IN THE JUNKYARD AND BUY A NEW ONE BUT I DON'T HAVE THE CASH. WOULD LIKE SOMEBODY TO TELL ME HOW TO FIX THIS.
WHEN I MAKE TURNS, IT LOSES POWER STEERING, THEN COMES BACK AFTER THE TURN IS COMPLETED.
TAKATA RECALL WHEN I GO TO TURN IT SEEMS SOMETIMES LIKE THE POWER STEERING GOES OFF AND I HAVE TO USE ALL MY STRENGTH TO TURN. I'VE ALMOST HIT SOMETHING NUMEROUS TIMES. MY NEIGHBOR HAD TO DRIVE ME TO HOSPITAL AND PANICKED WHEN THAT HAPPENED. SHE SAID SHE WOULD NOT DRIVE THAT CAR AGAIN UNTIL IT WAS FIXED. IT DOESN'T DO IT EVERY TIME YOU DRIVE IT. I TOLD THE CAR DEALER(WHERE I BOUGHT THE CAR) ABOUT THIS MY LAST OIL CHANGE. THEY DROVE AROUND THE BLOCK AND SAID IT DIDN'T DO ANYTHING WITH THEM. SO NOTHING WAS DONE. IT HAS PROGRESSIVELY GOTTEN WORSE. WHEN I DRIVE MY CAR NOW, I AM SO AFRAID IT WILL DO THIS UNTIL I ALMOST COME TO A STOP BEFORE TURNING. I LOVE MY ACADIA AND AM AFRAID TO DRIVE IT NOW. PLEASE HELP ME!!
THE STEERING IS BECOMING PROGRESSIVELY DIFFICULT PARTICULARLY AT LOW SPEEDS. IT APPEARS TO ALMOST LOCK UP. I CONTACTED GMC BECAUSE THERE HAVE BEEN SO MANY COMPLAINTS ABOUT THIS VERY THING AND IT IS QUITE COSTLY TO REPAIR. GMC REFERRED ME BACK TO THE DEALER. THIS IS A DANGEROUS DEFECT IN THIS VEHICLE AND IS A MATTER OF TIME BEFORE SOMEONE IS CAUGHT UNABLE TO STEER THEIR MOVING ACADIA WITH DISASTEROUS CONSEQUENCES. I WOULD HAVE THOUGHT WITH A HISTORY OF THIS PROBLEM FROM 2014 THIS CAR WOULD NOT HAVE LEFT THE DEALERS LOT WITH THE POTENTIAL OF THIS ISSUE YET I PURCHASED IT JUST LAST YEAR. WHAT DO I DO NOW? I SEE THAT I AM THE 129TH OWNER TO COMPLAIN....GMC SHOULD OWN THIS ISSUE AND REPAIR/RECALL IT IMMEDIATELY.
SERIOUS SAFETY ISSUE WITH POWER STEERING. APPARENTLY THE DRIVESHAFT IS BROKEN AN IT MAKES THE CAR ALMOST IMPOSSIBLE TO TURN. I HAVE TO USE BOTH HANDS/ARMS AND ALL OF MY STRENGTH TO TURN THE CAR. THIS IS A SAFETY ISSUE AND GMC HAS ALREADY RECALLED MANY OF THEIR VEHICLES FOR THIS SAME ISSUE. ACADIAS NEED TO BE ADDED TO THAT LIST.
POWER STEERING GETS HARD TO STEER WHILE TURNING, PULLING IN TO PARKING SPACES, GOING AROUND CURVES. BEING TOLD I HAVE TO REPLACE THE RACK AND PINION AND THEN GM WILL REPLACE THE PUMP. MIDDLE ROW MIDDLE SEATBELT IS LOCKED WON'T PULL OUT. HAD TO REPLACE ALL FRONT SUSPENSION. THIS VEHICLE IS POORLY MADE.
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE DEALER (WALKER AUTOMOTIVE, 1616 MACARTHUR DRIVE, ALEXANDRIA, LA) INFORMED THE CONTACT THAT THE STEERING WHEEL WAS ABOUT TO DETACH FROM THE VEHICLE DUE TO A LOOSE SCREW. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 66,000.
POWER STEERING PUMP, RACK AND PINION ALL NEEDED TO BE REPLACED WHILE UNDER 100K MILES. WAS UNABLE TO EFFECTIVELY TURN BECAUSE STEERING WAS STIFF. I NOTICED IT MOST AT LOW SPEEDS IN PARTICULAR. HAD SEVERAL OCCASIONS THAT I BEGAN TURNING WITH PLENTY OF TIME TO MAKE A TURN AND BARELY COMPLETED THE TURN IN TIME.
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING VARIOUS LOW SPEEDS, THE STEERING WHEEL BECAME STIFF AND SEIZED WHILE TURNING EITHER LEFT OR RIGHT. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. AFTER THE STEERING WHEEL SEIZED TEMPORARILY, IT RETURNED TO ITS NORMAL FUNCTION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL. IN ADDITION, THE CONTACT WAS PROVIDED WITH THE FOLLOWING CASE NUMBER BY GENERLA MOTORS: C83224002597. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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