RoadVitals

1999 GMC C7500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 15, 2002
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 4, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1999 GMC C7500. 4 safety recalls have been issued covering this model year; and 27 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V287000

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Nov 4, 2002
2,011 units potentially affected
The defect: CERTAIN MEDIUM DUTY C-SERIES AND B7 SCHOOL BUS CHASSIS EQUIPPED WITH A 7.4 LITER GAS ENGINE AND AN IMPCO LPG CONVERSION KIT. SOME OF THESE VEHICLES MAY HAVE ENGINE BACKFIRES WITH SUFFICIENT FORCE TO DAMAGE THE ENGINE AIR INTAKE SYSTEM AND THE AIR CLEANER FILTER ELEMENT.
The risk: IF THE DAMAGED AIR CLEANER PARTS ARE DISLODGED FROM THEIR NORMAL POSITION, THESE PARTS COULD COME IN CONTACT WITH THE HOT EXHAUST MANIFOLD AND/OR HOT EXHAUST GAS RECIRCULATION (EGR) VALVE TUBE RESULTING IN A POSSIBLE ENGINE COMPARTMENT FIRE.
The remedy: DEALERS WILL INSTALL A REDESIGNED MIXER BONNET AND AIR CLEANER HOUSING COVER, SELECTIVE UPGRADES IN VARIOUS CONNECTIONS RELATED TO THE AIR INDUCTION SYSTEM, AND IF NEEDED, A NEW AIR CLEANER FILTER. OWNER NOTIFICATION BEGAN DECEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
GENERAL MOTORS CORP.Manufacturer number 02044View on NHTSA.gov
00V232008

SERVICE BRAKES, AIR:ANTILOCK

Sep 7, 2000
30,000 units potentially affected
The defect: VEHICLE DESCRIPTION: SCHOOL BUSES, MEDIUM DUTY TRUCKS AND TRACTORS BUILT WITH BENDIX AIR ABS WITH AN EC-17 1030R ELECTRONIC CONTROL UNIT (ECU), THERE HAVE BEEN REPORTS OF UNWANTED ABS ACTIVATION AT LOW SPEEDS CAUSED BY 1) CHAFED ABS WHEEL SPEED SENSOR WIRES ON ROTATING PARTS OR 2) A DAMAGED COMPONENT AT THE WHEEL END THAT GENERATES A CERTAIN TYPE OF ERRATIC SENSOR SIGNAL.
The risk: THIS CONDITION COULD CAUSE THE ABS ECU TO EXHAUST THE AIR AT THE AIR BRAKE MODULATORS FOR ONE OR MORE OF THE WHEELS. THIS COULD RESULT IN EXTENDED BRAKING DISTANCES AND A POSSIBLE CRASH.
The remedy: DEALERS WILL REPLACE THE ABS ECU.
GENERAL MOTORS CORP.Manufacturer number 00076/00078View on NHTSA.gov
00V236000

POWER TRAIN:AUTOMATIC TRANSMISSION

Aug 23, 2000
12,603 units potentially affected
The defect: VEHICLE DESCRIPTION: MEDIUM DUTY TRUCKS. THE TRANSMISSION FLUID COULD LEAK FROM A HEAT DEGRADED TRANSMISSION FLUID COOLER HOSE ONTO THE EXHAUST SYSTEM ON THE PASSENGER'S SIDE OF THE VEHICLE.
The risk: THIS CONDITION COULD RESULT IN A FIRE.
The remedy: DEALERS WILL INSTALL A NEW TRANSMISSION FLUID COOLER INLET HOSE AND OUTLET HOSE DESIGNED WITH A HEAT SLEEVE AND ENSURE ADEQUATE CLEARANCE TO THE EXHAUST SYSTEM TAKE-DOWN PIPE. DEALERS WILL ALSO INSPECT THE RIGHT-HAND EXHAUST MANIFOLD SEAL FOR LEAKAGE, AND REPLACE IF NECESSARY.
GENERAL MOTORS CORP.Manufacturer number 00070View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Aug 15, 2002

INTERIOR DASHBOARD IS COMING OFF. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
8016391
Incident
Feb 13, 2002

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

17-NA-073

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

Recalls

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Vehicle Recalls

99-08-51-007F

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; WHEELS

Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility — Outside Company later in this bulletin.

99-08-51-007F

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; WHEELS

Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility — Outside Company later in this bulletin.

PI0281D

EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

PI0281D

EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC C7500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2009000—
2008000—
2007000—
2006000—
2005000—
2004100—
2003100—
2002010—
2001020—
2000030—
1999Viewing140—
1998020—
1997000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.