RoadVitals

2004 GMC Canyon Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
80
Latest Jun 12, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 8, 2004

What this page shows

Our database holds 80 NHTSA owner-reported complaints for the 2004 GMC Canyon. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 80 · page 1 of 4

Body & structure
Filed Jun 12, 2024

The frame has rust through and broke on rear front leafspring mount of frame on both side . A very know problem with almost every one of these trucks

NHTSA ID
11593867
Incident
May 26, 2022
Suspension
Filed Feb 26, 2023

Frame front passenger cracked while driving. Was able to avoid near accident with another vehicle.

NHTSA ID
11509169
Incident
Feb 24, 2023
Body & structureSuspension
Filed Feb 1, 2022

The contact owns a 2004 GMC Canyon. The contact stated that after work was completed on the tires, the independent mechanic informed him that due to severe undercarriage corrosion, the vehicle was unsafe to drive. The contact also took the vehicle to a dealer who provided the same information as the independent mechanic. The manufacturer was then notified of the failure and informed him that there were no open recalls on the vehicle. No additional assistance was offered. The vehicle was not repaired. The failure mileage was approximately 89,000.

NHTSA ID
11449726
Incident
Dec 15, 2021
Mileage
89,000 mi
Suspension
Filed Mar 13, 2020

THE CHASSIS HAS BECOME SEVERELY RUSTED ON LEFT SIDE WHERE FRONT OF LEAF SPRING IS BOLTED TO IT. IT IS ABOUT TO BREAK OFF AND IT HAS BEEN DENOTED AS "UNSAFE TO DRIVE" BY THE LOCAL GMC DEALERSHIP. TRUCK HAS BEEN WELL-MAINTAINED AND IS IN GOOD CONDITION OTHERWISE. IT HAS BEEN GARAGE-KEPT FOR THE LAST 10 YEARS. I BOUGHT IT NEW 9/2004. THE DEALERSHIP JUST DISCOVERED PROBLEM TODAY WHEN I WAS HAVING OTHER ROUTINE WORK DONE.

NHTSA ID
11317941
Incident
Mar 13, 2020
Mileage
106,500 mi
Body & structure
Filed Dec 15, 2019

WE HAD SOME REPAIR WORK DONE AND WERE TOLD THAT THE FRAME WAS RUSTED OUT SO BADLY IT WAS READY TO BREAK IN HALF, LEAVING US WITH A CAR THAT IS UNDRIVEABLE. THIS APPEARS TO BE A COMMON ISSUE WITH OTHER MODELS OF GMC TRUCKS AND THE ISSUE IS NOT BEING ADDRESSED. MAJOR SAFETY ISSUE!

NHTSA ID
11289133
Incident
Aug 1, 2019
Mileage
98,000 mi
Body & structure
Filed Nov 8, 2019

TL* THE CONTACT OWNS A 2004 GMC CANYON. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL RATTLING NOISE COMING FROM THE REAR FRAME. THE CONTACT DROVE HOME AND THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 119,730. THE VIN WAS UNKNOWN.

NHTSA ID
11278867
Incident
Oct 16, 2019
Mileage
119,730 mi
Electrical
Filed Jul 14, 2019

AFTER READING A POST FROM THE 116 AFFECTED GMC CANYON OWNERS I HAVE THE EXACT SAME PROBLEM. LAST MONTH JUNE 2019 WHILE DRIVING HOME FROM WORK MY AC JUST QUIT WORKING (HOT WEATHER IN SACRAMENTO), NO MATTER WHAT SPEED IT WAS ON 1 THROUGH 4. I ALSO SMELT A BURNING SMELL. TODAY WHILE DRIVING MY TRUCK TO THE REALER TO GET IT ANALYZED I HIT A BUMP AND THE BLOWER STARTED WORKING AGAIN ON SPEED 4. BOB FROM JOHN L SULLIVAN CHEVY JUST CALLED TO CONFIRM THE DIAGNOSIS...THE CONNECTOR THAT CONNECTS TO THE BLOWER WAS MELTED AND THE RESISTER WAS BURNT.

NHTSA ID
11231695
Incident
Jun 15, 2019
Mileage
183,000 mi
Filed Mar 2, 2019

REAR FRAME HAS RUSTED COMPLETELY OUT. NOW SITTING AND CANNOT DRIVE. I LOVE DRIVING THIS TRUCK BUT NOW IT IS JUST SITTING. HOPE GM WILL SELL ME A FRAME AT COST SO I CAN FIX IT.

NHTSA ID
11183659
Incident
Oct 15, 2018
Mileage
280,000 mi
Body & structureOther / unspecified
Filed Feb 25, 2019

UNDERCARRIAGE RUST CAUSED SPARE TIRE/WHEEL TO FALL FROM UNDER THE VEHICLE.

NHTSA ID
11182362
Incident
Jan 4, 2019
Mileage
68,000 mi
Electrical
Filed Dec 7, 2018

THE GMC PASSLOCK LOCKOUT FEATURE IS A PAIN IN THE REAR OF NEARLY EVERY CAR/TRUCK OWNER HAVING THIS FEATURE. TODAY, FOR THE UMPTEENTH TIME, MY VEHICLE WOULD NOT START WHEN I TRIED TO START IT UP AFTER FUELING. MY TRUCK WAS STUCK AT THE GAS PUMPS, OBSTRUCTING OTHER PATRONS WAITING TO GAS UP. I SAT WAITING FOR ABOUT 5 MINUTES AND TRIED STARTING IT AGAIN, WHILE GETTING DIRTY LOOKS FROM OTHER PEOPLE WAITING TO GAS UP. OF, COURSE IT DIDN'T START BECAUSE I HADN'T WAITED THE REQUISITE 10 MINUTES. FINALLY, I GOT OUT AND PUSHED THE TRUCK AWAY FROM THE PUMPS BY MYSELF (I AM 72 YEARS OLD) AND THEN WAITED 10 MINUTES AND FINALLY RE-STARTED MY VEHICLE. I HAVE EXPERIENCED THIS AGGRAVATION OF MY VEHICLE NOT STARTING MANY, MANY TIMES DURING THE 14 YEARS THAT I HAVE OWNED THIS VEHICLE. I WILL NEVER BUY ANOTHER GMC PRODUCT! GMC SHOULD BE REQUIRED TO ISSUE A RECALL AND FIX THIS PROBLEM ONCE AND FOR ALL.

NHTSA ID
11156872
Incident
Dec 7, 2018
Mileage
68,762 mi
Body & structureSuspension
Filed Aug 24, 2018

TL* THE CONTACT OWNS A 2004 GMC CANYON. WHILE THE VEHICLE WAS BEING SERVICED AT AN INDEPENDENT MECHANIC, THE TECHNICIAN NOTICED THAT THE ENTIRE FRAME WAS CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. *TT *JB

NHTSA ID
11122078
Incident
Aug 2, 2018
Mileage
86,000 mi
Suspension
Filed Jun 8, 2018

FRAME IS RUSTING AND COLLAPSING IN AREA BETWEEN CAB AND BED ON BOTH SIDES I HAD ATOYOTATACOMA WITH THIS CONDITION AND MANUFACTURER BOUGHT IT BACK . MY VEHICLE WAS NEVER IN A COLLISION. 95000 MILES

NHTSA ID
11100495
Incident
Jun 6, 2017
Airbags
Filed Apr 27, 2018

THE DASH WARNING FOR SEATBELT IS LIT UP

NHTSA ID
11090517
Incident
Apr 23, 2018
Mileage
85,000 mi
Electrical
Filed Apr 2, 2018

BRAKE LIGHTS STOPPING WORKING AND DOOR LOCKS AND CONTROLLABLE TO AND WINDOWS TO

NHTSA ID
11082449
Incident
Jan 25, 2012
Body & structure
Filed Sep 27, 2017

TRUCK FRAME HAS TOTALLY RUSTED OUT WITH ONLY 80,000 MILES ON THE TRUCK. BODY SHOWS NOTHING, BUT THE FRAME IS DISINTEGRATING. I RECENTLY PURCHASED THIS BASED ON PICTURES WHICH SHOWED AN EXTREMELY CLEAN BODY AND INTERIOR (TRUE). GOT IT DELIVERED TO MY MECHANIC WHO CALLED ME TO SHOW ME THE HOLES IN THE FRAME!

NHTSA ID
11030214
Incident
Sep 19, 2017
Mileage
78,000 mi
Suspension
Filed Sep 27, 2017

THE FRAME HAS TOTALLY RUSTED AND IS BREAKING APART WHILE THE REST OF THE TRUCK IS IN VERY GOOD CONDITION. SEE PHOTOS. THIS WAS NOTICED ON 09-18-17. I BOUGHT THIS TRUCK NEW IN 2004 AND AS YOU CAN TELL BY THE MILEAGE IT HAS BEEN DRIVEN VERY LITTLE. PLEASE CONTACT ME WITH ANY QUESTIONS.

NHTSA ID
11030190
Incident
Sep 18, 2017
Mileage
53,600 mi
Body & structure
Filed Aug 10, 2017

TL* THE CONTACT OWNS A 2004 GMC CANYON. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE REAR SUBFRAME AND THE TRUCK BED WERE SEVERELY CORRODED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE AND SHOULD NOT BE DRIVEN. THE LOCAL DEALER STATED THAT THERE WERE ISSUES REPORTED ABOUT RUST TO THE REAR SUBFRAME OF SOME SIMILAR VEHICLES; HOWEVER, THERE WERE NO RECALLS TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

NHTSA ID
11014137
Incident
Jul 20, 2017
Mileage
154,000 mi
Suspension
Filed Jul 12, 2017

FRAME ROTTED OUT WHERE LEAF SPRING CONNECTS TO FRAME

NHTSA ID
11004837
Incident
Jul 11, 2017
Mileage
172,000 mi
Body & structure
Filed Jun 29, 2017

A PORTION OF THE FRAME HAS COMPLETELY RUSTED THROUGH RIGHT IN FRONT OF THE REAR TIRE ON THE DRIVER SIDE. WATER MUST HAVE GOTTEN TRAPPED INSIDE OF THE BOX FRAME DUE TO LACK OF DRAINAGE HOLES AND A 12 INCH SECTION ON THE BOTTOM OF THE FRAME HAS COMPLETELY RUSTED OFF. ONE OF THE VERTICAL WELDS GOING UP THE SIDE OF THE FRAME HAS ALSO RUSTED THROUGH IN THIS SPOT. THIS VEHICLE IS ONLY DRIVEN ON PAVED ROADS IN URBAN MINNESOTA.

NHTSA ID
11002351
Incident
Jan 1, 2017
Mileage
120,000 mi
Filed Feb 19, 2017
Fire reported

MY 2004 GMC CANYON CAUGHT FIRE YESTERDAY ABOUT 1:12 PM AND BURNED UP. THE FIRE DEPT. INDICATED A STRONG SMELL OF GAS. THIS EVENT HAPPENED ABOUT 20 MINUTES AFTER I ARRIVED HOME IN THE VEHICLE. THE FIRE WAS PUT OUT BY THE EASTSIDE FIRE DEPT UNDER INCIIDENT NUMBER 17-1594. THEIR PHONE NUMBER IS 425-313-3200.

NHTSA ID
10955505
Incident
Feb 18, 2017
Mileage
87,000 mi
Airbags
Filed Dec 15, 2016

HAS BEEN A PROBLEM FOR SOME TIME AND WAS TOLD TO REPORT TO THIS SITE MY PASSENGER AIR BAG LIGHT STAYS ON, TRUCK IS A EXTENDED CAB SO CHECKED THE WIRING IN THE DOORS AND THEY WERE BROKE IN PASSENGER DOOR SO I REPAIRED THEM THINKING I FOUND THE PROBLEM AND LIGHT STILL STAYS ON AND RADIO WILL NOT SHUT OFF WHEN DRIVERS SIDE DOOR IS OPENED ALSO DOME LIGHT DOES NOT COME ON BUT WILL WHEN THE PASSENGER SIDE DOOR IS OPENED?????? DEALERSHIP JUST WANTS $$$$$ TO CHECK THE CODES AND MORE $$$$ TO REPAIR THE PROBLEM THAT IS OCCURRING FROM THEIR POOR DESIGN FROM WHAT I HAVE READ I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM. I'M AFRAID THE AIR BAG WILL NOT WORK ON PASSENGER SIDE IF AN ACCIDENT HAPPENS? ALSO CHECKED THE WIRES UNDER SEAT AND THEY LOOK FINE?

NHTSA ID
10935562
Incident
Dec 1, 2014
Body & structureOther / unspecifiedSuspension
Filed Oct 7, 2016

ON OCTOBER 5, 2016, I TOOK MY TRUCK OVER TO MY MECHANIC TO HAVE MY BRAKE LINES BLED AS I REPLACED THE RIGHT FRONT CALIPER. WHEN THEY TOOK THE RIGHT FRONT TIRE OFF, THEY HAD SHOWN ME THAT THE LOWER LEFT CONTROL ARM MOUNT WAS GOING TO FAIL. THERE WAS NO FAILURE AS OF YET AND THE VEHICLE WAS STATIONARY WHEN THE PROBLEM WAS FOUND. IT WAS SEVERELY RUSTED OUT AND CRACKED, AS WELL AS THE FRAME AND AREA AROUND IT WAS SEVERELY RUSTED AND HOLES WERE VISIBLE. SO I DROVE IT HOME AND TOOK IT OVER TO A WELDER THAT HAS DONE REPAIRS ON THE TRUCK BEFORE AND HE SAID THAT IT WAS TOO CLOSE TO THE SUSPENSION COMPONENTS AND HE WASN'T GOING TO FIX IT. SO, AS OF NOW, I AM LOOKING FOR SOMEONE WHO SPECIALIZES IN AUTOMOTIVE WELDING, BUT THERE NOT TOO MANY PEOPLE HERE IN MY AREA WHO SPECIALIZE IN THIS KIND OF WORK. INSPECTION IS COMING UP AND I DOUBT IT PASSES. MECHANICALLY, I HAVE HAS FEW PROBLEMS WITH THIS TRUCK AND WOULD MUCH RATHER FIX IT THAN GET RID OF IT. PICTURES I AM POSTING SHOW THE SEVERITY OF THE DAMAGE.

NHTSA ID
10914806
Incident
Oct 7, 2016
Mileage
122,700 mi
Electrical
Filed Apr 19, 2016

GOT RECALL NOTICE IN LATE 2014 EARLY 2015 NOTICE OF RECALL ON TRUCK FOR IGNITION SWITCH. I HAVE OWNED THE TRUCK SINCE I BOUGHT IT IN 2004. I GOT A RECALL NOTICE IN THE TIME FRAME ABOVE TO BRING IT IN. I TOOK IT TO THEN STANLY GMC IN SHERMAN TEXAS, NOW PARKWAY GMC. THE PARTS MANAGER SAID BECAUSE I WAS OUTSIDE THE MILEAGE THERE WAS NOTHING THEY COULD DO. TO DAY I SAW AN ARTICLE IN OUR NEWSPAPER ABOUT THE POOR RECALL PERCENTAGE ON YOUR NOTICES. I TOOK MINE IN AS THE ARTICLE SAID YOU WOULD LIKE ME TO DO. THE SERVICE MANAGER AT THAT TIME MADE ME FEEL LIKE I WAS A NUISANCE. I HAVE HAD NO PROBLEM YET AND INTEND TO KEEP THE TRUCK FOR ANOTHER 10 YEARS OR SO. IF I DO EVER DECIDE TO TRADE FOR A NEW TRUCK I'LL KEEP THIS EVENT IN MIND. I'M 72 AND WOULD LIKE TO KNOW WHY YOU PUT A LIMIT ON THE TIME BEFORE THE RECALL EXPIRES. A PROBLEM CAN BE A PROBLEM NO MATTER HOW OLD THE TRUCK OR CAR IS AS LONG AS THE ORIGINAL OWNER HAS IT. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10860260
Incident
Apr 13, 2015
AirbagsSeat belts
Filed Nov 3, 2015
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2004 GMC CANYON. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT PRE-TENSIONER FAILED TO SECURE THE CONTACT, WHICH CAUSED HER FACE TO STRIKE THE STEERING WHEEL. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CARRIED OUT AN INVESTIGATION. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10787970
Incident
Oct 16, 2015
Electrical
Filed Jul 15, 2015

I JUST READ A JALOPNIK ARTICLE ON A RECALL OF THE G3 HUMMER AND THE QUESTION WHY THE CANYON/COLORADO WAS NOT INCLUDED. A FEW YEARS BACK THE BLOWER FAN QUIT WORKING ON LOW SETTINGS. I FOUND A TECH TIP THAT SUGGESTED I REPLACE THE FAN RESISTOR, WHICH I DID. I REMEMBER WHEN I REPLACED IT THERE WAS BROWN MARKS ON THE RESISTOR AND PLUG AT THE ELECTRICAL CONNECTORS. WHILE I DID NOT SUFFER A FIRE LIKE SOME OTHERS, THIS IS A REAL PROBLEM WITH THESE RIGS. THOUGHT YOU SHOULD KNOW...

NHTSA ID
10734428
Incident
Jan 7, 2013
Mileage
85,000 mi

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