2012 GMC Canyon Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 GMC Canyon, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical931.0%
- Brakes310.3%
- Driver assistance26.9%
- Suspension26.9%
- Airbags26.9%
- Steering26.9%
- Engine26.9%
- Visibility13.4%
- Body & structure13.4%
- Interior & seats13.4%
- Exterior lighting13.4%
- Powertrain (other)13.4%
- Seat belts13.4%
- Tires & wheels13.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
On all chevy / canyon models 05 thru 12 there is an issue called "passlock" which prevents the vehicle from starting, it will leave you stranded. The failure is the ignition housing with the passlock sensor, not the actual key / tumbler, the part has to be replaced. The problem / failure is so common that you can "google" 2005 thru 2012 chevy colorado gmc canyon passlock issue" and find the root and a how to fix / repair guides. I spent almost $600 at the GMC dealer, they found no error or trouble codes in either on board computer, I showed the service advisor the issue, online diagnosis and suggested the repair. This is so dam common it should be a defective part recall and all repairs and costs covered by GM / GMC
Within past year, 2022 to present vehicle will on average 4-5 times a month fail to start. Key in ignition, to accessory mode than fail to turn over. All indicator lamps on dash display. Door chime sounds. Nothing to indicate a problem. Had GMC dealership troubleshoot. They found no codes and vehicle would start fine for them (of course). New battery had been installed, starter was tested, fuel injectors cleaned. MY online research has found a similar problem with multiple year GMC vehicles beginning in 2009 thru 2014. Ignition lock cylinder issue due to pass lock sensor. Passlock sensor malfunctions thus requiring a 10 minute wait prior to restarting vehicle. A vehicle requiring 10 minute wait time is a safety issue if we needed this vehicle in an emergency. It's my understanding GMC is aware of this issue but considers it a nuisance and not a critical issue. My thoughts are its a safety issue they"re aware of but don"t care.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
BRAKES: I purchased vehicle September 25, 2012. This problem has occurred since I purchased the vehicle. It does not happen all the time. The problem is the brakes lockup and the steering wheel shudders and the vehicle pulls to the right. The vehicle makes a griding noise. It will NOT stop immediately when you put on the brakes. The brake pedal jumps up and down and makes a grinding noise. The vehicle pulls to the right and jumps up and down. In answer to the next question: This problem has happened since I purchased the vehicle.
TL* THE CONTACT OWNS A 2012 GMC CANYON. WHILE DRIVING 70 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL EACH TIME TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED FOR THE THIRD TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. UPDATED 8/19/15*CN UPDATED 10/19/2017*CN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
1/29/2015 NO CRANK..DISPLAYED MESSAGE "SERVICE STAB SYS TRACTION FAULT" HAD IT TOWED TO DEALER AND THEY REPLACED ECU REPAIR COST WAS GOING TO BE MORE THAN$500.00 UNTIL I CONTACTED GM CUSTOMER SERVICE IT WAS THEN REDUCED TO $100.00. MILEAGE WAS 33478. THIS WAS THREE MONTHS AGO. AND THE NO CRANK PROBLEM CONTINUED HOWEVER TURNED KEY BACK TO OFF FOR A FEW SECONDS THEN VEHICLE WOULD.. TODAY HAD THIS PROBLEM BUT WHEN IT STARTED ENGINE MISFIRE AND ENGINE LIGHT CAME ON ALONG WITH THE MESSAGE "SERVICE STAB SYS TRACTION FAULT REDUCED POWER". WAS ABLE TO LIMP HOME AT 25 MPH ONCE THERE SHUT ENGINE OF THEN RESTARTED SEEMED TO BE RUNNING OK THEN BUT THE CHECK ENGINE LIGHT IS NOW ON. I HAVE TO TAKE IT TO THE DEALER IN THE MORNING IF IT WILL START. I ALSO CONTACTED GM CUSTOMER SERVICE AGAIN. MILEAGE NOW IS 39650
WHILE DRIVING, THE SECURITY LIGHT CAME ON. ENGINE POWER WAS REDUCED OR COMPLETELY ELIMINATED. HEADLIGHTS WENT OUT EVERY THING RESET IN ABOUT THIRTY SECONDS. POWER LOSS COULD BE DEADLY IF ENTERING A HIGHWAY FROM A SIDE STREET IF THERE IS ONCOMING TRAFFIC. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
THE WELD TO THE FRAME FOR THE LOWER CONTROL ARM AND TORSION BAR BROKE CAUSING A LOSS OF CONTROL WHILE DRIVING ON HIGHWAY. WELD APPEARED DEFECTIVE. 60, 000 MILES ON VEHICLE.
TL* THE CONTACT OWNS A 2012 GMC CANYON. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HUB BEARING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT THE MANUFACTURER COULD NOT COVER THE REPAIRS DUE TO THE VEHICLE BEING OVER 100,000 MILES. THE FAILURE MILLAGE WAS 161,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Seatbelt light for the front driver continues to turn on even when buckled in and will ding to notify that it’s not buckled despite it buckled in. This is a safety issue as the airbag light also remains on because of it.
IN FRESNO, CA AT 5:30 P.M., I WAS HEADING EAST ON SHAW AVE., A THREE LANE STREET, NEAR BRAWLEY AVE. A VAN, WAITING FOR CROSS TRAFFIC AT THE CENTER ISLAND, SUDDENLY JOLTED INTO THREE LANES OF HEAVY CHRISTMAS TRAFFIC. THE CAR DRIVER IN THE FIRST LANE SLAMMED ON HER BRAKES AND STOPPED SAFELY. I WAS IN THE CENTER LANE AND UNABLE TO VEER LEFT OR RIGHT, SLAMMED ON MY BRAKES AND CRASHED BROADSIDE, TOTALING BOTH VEHICLES. MY AIRBAG EXPLODED AND CAUGHT FIRE. I SUSTAINED A HEAD AND ANKLE WOUND ABOVE MY LEFT EYE AND ABRASIONS AND BURNS ON BOTH HANDS AND ARMS. MY RIGHT SHOULDER SUSTAINED MUSCLE TEARS FROM THE EXPLOSIVE BAG. THE DRIVER IN LANE ONE, A WITNESS, REPORTED THE VAN'S UNSAFE LEFT TURN, TO THE ATTENDING POLICE WOMAN, WHO FILED A REPORT AND PROVIDED AN INCIDENT NUMBER. I WAS IN SHOCK AND DID NOT KNOW I HAD BEEN BLEEDING ABOVE THE EYE, SHOULDER INJURY, OR CUT ANKLE, NOW SCARRED, UNTIL I GOT HOME AND FELT PAIN AND BLOODY SOCKS, ABOUT 90 MINUTES LATER. I REFUSED EMERGENCY MEDICAL TREATMENT ON THE SPOT, BUT SELF-ADMINISTERED FIRST AID AT HOME, AND WENT IN TO REPORT THE ABRASIONS,BURNS, AND SHOULDER INJURY, TO MY DOCTOR, AS SOON AS I COULD ARRANGE AN APPOINTMENT. A SUBSEQUENT MRI REVEALED MICRO-MUSCULAR TEARS IN THE IMPACTED SHOULDER MUSCLE. THIS 2012 GMC CANYON(TOTALED BY CSAA) WAS RECALLED FOR A HOODLATCH AND FAULTY IGNITION SWITCH. IT IS PROBABLY INCLUDED IN THE IN THE CURRENT AIR BAG RECALL, BUT NOT POSTED YET--5/28/15? I HAVE ANOTHER 2012 CANYON, WHICH REPLACED THE FIRST, AND SUSPECT I HAVE THE SAME DEFECTIVE AIRBAGS? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
CLICKING NOISE IN THE STEERING WHEEL WHEN TURNING LEFT OR RIGHT. *TR
TL* THE CONTACT OWNS A 2012 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING AND TURNING THE STEERING WHEEL, THERE WAS A TICKING SOUND HEARD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BARTON CHEVROLET CADILLAC (800 AUTO PARK PL, NEWBURGH, NY 12550), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLICKING SOUND NOISE WAS COMING FROM A MULTIPLICATION SWITCH FROM THE STEERING AND THAT THE STEERING NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REPLACEMENT PART WAS ORDERED FROM THE DEALER, AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,966.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 GMC CANYON. WHILE DRIVING 35 MPH, AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MANIFOLD WAS FRACTURED AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
1/29/2015 NO CRANK..DISPLAYED MESSAGE "SERVICE STAB SYS TRACTION FAULT" HAD IT TOWED TO DEALER AND THEY REPLACED ECU REPAIR COST WAS GOING TO BE MORE THAN$500.00 UNTIL I CONTACTED GM CUSTOMER SERVICE IT WAS THEN REDUCED TO $100.00. MILEAGE WAS 33478. THIS WAS THREE MONTHS AGO. AND THE NO CRANK PROBLEM CONTINUED HOWEVER TURNED KEY BACK TO OFF FOR A FEW SECONDS THEN VEHICLE WOULD.. TODAY HAD THIS PROBLEM BUT WHEN IT STARTED ENGINE MISFIRE AND ENGINE LIGHT CAME ON ALONG WITH THE MESSAGE "SERVICE STAB SYS TRACTION FAULT REDUCED POWER". WAS ABLE TO LIMP HOME AT 25 MPH ONCE THERE SHUT ENGINE OF THEN RESTARTED SEEMED TO BE RUNNING OK THEN BUT THE CHECK ENGINE LIGHT IS NOW ON. I HAVE TO TAKE IT TO THE DEALER IN THE MORNING IF IT WILL START. I ALSO CONTACTED GM CUSTOMER SERVICE AGAIN. MILEAGE NOW IS 39650
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WHILE DRIVING ON I 71 AT 70 MPH IN A POURING RAIN MY WIPERS STOPPED WORKING ALMOST CAUSING ME TO WRECK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The contact owns a 2012 GMC Canyon. The contact noticed that there was wiring appearing from the rear end of the vehicle. The contact stated that the rear sub frame was rusted and cracked. Additionally, the parking brake cable was hanging from the vehicle. There was no warning light illuminated. The contact deemed the vehicle unsafe to drive. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 139,908. The VIN was not available.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THERE IS AN EXTREME UNSAFE CONDITION THAT EXIST ON ALL 2012 GMC CANYON PICKUPS. THERE IS NO WAY TO TURN OFF THE AUTOMATIC DOOR LOCKS ON THESE PICKUPS. IF THESE TRUCK ARE INVOLVED IN AN ACCIDENT AND NO ONE INSIDE IS COHERENT ENOUGH TO PUT THE TRUCK IN PARK THE TRUCK WILL REMAIN LOCKED, THIS COULD PREVENT BYSTANDERS FROM BEING ABLE TO OPEN THE DOORS AND RESCUE ANY ONE. IF THERE IS A FIRE INVOLVED THE PASSENGERS WILL BURN TO DEATH NEEDLESSLY. GENERAL MOTORS WILL NOT MAKE ANY EFFORT TO RESOLVE THIS SERIOUS PROBLEM. PLEASE EXIBITE THIS REQUEST TO HAVE GMC REPROGRAM THE TRUCK SO THAT THE LOCKS CAN BE TURNED OFF. THE 2004 CANYONS HAD THIS CHOICE IN THEIR PROGRAMMING. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
WHILE DRIVING, THE SECURITY LIGHT CAME ON. ENGINE POWER WAS REDUCED OR COMPLETELY ELIMINATED. HEADLIGHTS WENT OUT EVERY THING RESET IN ABOUT THIRTY SECONDS. POWER LOSS COULD BE DEADLY IF ENTERING A HIGHWAY FROM A SIDE STREET IF THERE IS ONCOMING TRAFFIC. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
WHILE DRIVING, THE SECURITY LIGHT CAME ON. ENGINE POWER WAS REDUCED OR COMPLETELY ELIMINATED. HEADLIGHTS WENT OUT EVERY THING RESET IN ABOUT THIRTY SECONDS. POWER LOSS COULD BE DEADLY IF ENTERING A HIGHWAY FROM A SIDE STREET IF THERE IS ONCOMING TRAFFIC. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Seatbelt light for the front driver continues to turn on even when buckled in and will ding to notify that it’s not buckled despite it buckled in. This is a safety issue as the airbag light also remains on because of it.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 GMC CANYON. THE VEHICLE WAS EQUIPPED WITH GOODYEAR WRANGLER AT/S TIRES, SIZE LT265/70R17. WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW TIRE WARNING INDICATOR ILLUMINATED. IMMEDIATELY AFTERWARDS, THE REAR PASSENGER SIDE TIRE WENT FLAT. THE CONTACT HAD TO STOP ON THE SIDE OF THE ROAD. THE CONTACT PULLED THE TIRE OFF AND BROUGHT IT TO THE TIRE SHOP WHERE IT WAS DIAGNOSED THAT A BUBBLE THE SIZE OF A BASEBALL WAS PRESENT IN THE CENTER OF THE TREAD. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 41,500.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .