2024 GMC Canyon Exterior lighting Problems

The dealer did not fix the recall item on my truck as posted here. The dealers service department confirmed with me on multiple occasions that the recall was not fixed as annotated, but since the dealer was paid for the recall (because it was posted to the system) I am still on a waiting list for them to coordinate how to do the recall work (that was already paid for, what?). I would just like the recall work to be completed on my truck and the notification corrected on your database that the work was not done when input, editing to correct the date of service

NHTSA ID

11650324

Incident

Jan 1, 2025

While addressing the Headlamp Flicker recall N242468880 another problem was caused. The Drivers side headlamp is always on high-beam There is no way to turn it off. I have had two incidents where oncoming traffic has crossed the double yellow line. The dealer states that the entire headlight mist be replaced and it is on backorder with no expected date of availability. This 2024 GMC Canyon is blinding oncoming traffic and is a risk to myself, my passengers, and oncoming traffic. I have a case open with GM and it has accomplished nothing. GM case number 9-14098737984

NHTSA ID

11627065

Incident

Nov 19, 2024

When the right turn signal cancels after completing a right turn, the left turn signal activates, flashing 3 times. This appears to be the result of a defective design with the turn signal level. The dealer has acknowledged the problem and has stated that there is a bulletin from GM from several months ago which does not provide any resolution to the issue. This is a safety issue since the turn signals are not operating correctly, which could confuse other drivers.

NHTSA ID

11626108

Incident

Jul 5, 2024

When the right hand turn signal is cancelled following a right hand turn, the left turn signal flashes to indicate a lane change. This would falsely indicate intention of changing lanes.

NHTSA ID

11625037

Incident

Sep 30, 2024

Where to begin... As I bought my first truck, literally within 10 days after buying the GMC Canyon 2024, the car is shaking uncontrollably on the highway... 35 MPH max speed, extremely dangerous situation, 8 AM on a busy Watterson Expressway in Louisville, KY. I was so scared I was going to crash and potentially get hurt or worse. They told me "they had never seen this happen to a Canyon before" which is obviously a lie. The car was serviced for 21 calendar days, and now my lights are spotty and I can't drive my car at night. I got this truck [XXX]. There was no communication on when it was to be ready. There are issues with a lot of minor things as well like the navigation systems. I have logged every call with the Dealership, Courtesy Buick GMC in Louisville as well as summarized every point of contact, and with very spotty responses and the manager, Frank, wont respond to my emails and was extremely uncooperative as I asked to trade it in as I was genuinely concerned about my safety and he told me absolutely not. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11622769

Incident

Oct 30, 2024

Turn signal not working properly and GM has not issued a solution to dealerships. Issue: When you use your turn signal to change lanes or turn onto a new street, the turn signal will flash to let drivers know. However, when you turn off your turn signal manually or the truck turns off the turn signal automatically when you turn the corner, instead of the turn signal stopping, it starts flash in the opposite direction by itself and eventually stops. This can be confusing for drivers and could result in an accident if someone thinks you are signalling and then go in a different direction.

NHTSA ID

11622349

Incident

Oct 28, 2024

i have had this truck 3 months and already had software problems and now I had to drive to Hammond LA after dark and the headlights were blinking, going up and down. I was passing an 18 wheeler and the light beam went up and i almost went under the 18 wheeler. God was with me for sure.. i have not received any info on the recall and went by the dealership where I bought it and they sAid I would have to wait until I get a notice in the mail. so now I cannot drive at night and I need to. what is a person suppose to do?

NHTSA ID

11619250

Incident

Oct 9, 2024

The contact owns a 2024 GMC Canyon. The contact stated that while driving at an undisclosed speed at night, he observed the headlights flickering. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V673000 (Exterior Lighting); but the vehicle had already been repaired. The manufacturer was not notified of the failure. The failure mileage was 5,000.

NHTSA ID

11618871

Incident

Oct 9, 2024

Mileage

5,000 mi

When I make a right turn, after completing it, my left turn signal flashes three times. This is very confusing to other drivers around me and I’m concerned could cause an accident. This has been occurring since I purchased the vehicle. The dealership advised that the headlight flicker repair would likely fix it, but it did not.

NHTSA ID

11618854

Incident

Aug 24, 2024

Headlights blinking on and off all the time. supposedly parts or on back order with no time line.

NHTSA ID

11618305

Incident

Jul 17, 2024

Headlights flicker on and off

NHTSA ID

11618230

Incident

Oct 4, 2024

The contact owns a 2024 GMC Canyon. The contact stated that while driving at undisclosed speeds, the headlights were flickering. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V673000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100. Parts distribution disconnect.

NHTSA ID

11616678

Incident

Aug 8, 2024

Mileage

100 mi

The turn signal is activating in the opposite direction. After completing a 90 degree right hand turn, when the turn signal deactivates it will turn on the left turn indicator for 3-5 seconds. This only happens when making right hand turns and I have been able to replicate it on multiple occasions. My concern is that other people will see the indicator and assume that I intend to change lanes when my intention is to continue straightforward. This could cause someone to move in front of me or turn into my lane of travel. I just purchased the vehicle a week and a half ago. I plan on making an appointment with the dealership within the next week to have the issue evaluated. This was first noticed about 1 week after taking ownership. I purchased the vehicle on September 13, and noticed the issue on September 20.

NHTSA ID

11616322

Incident

Sep 20, 2024

Front head light flickering

NHTSA ID

11616034

Incident

Jul 1, 2024

Headlight Flicker when they are on

NHTSA ID

11615324

Incident

Sep 4, 2024

Headlights flick intermittently

NHTSA ID

11614399

Incident

May 20, 2024

The vehicle, since it's purchase, has a persistant flickering occuring with the entire headlight when the main headlights are on. The problem doesn't seem to be an issue when the DRLs are only being used. The vehicle was taken back to the dealership to be looked at but when they discussed the issue with the GM even they couldn't figure it out. This can pose a serious safety issue if the lights go out all together at night on a dark roadway.

NHTSA ID

11614136

Incident

Aug 17, 2024

HEAD LIGHTS FLASH 2-3 Times a minute and getting worst safety concern others driver pulling over thinking I'm the police, had a truck pull out in fount om me assuming i was flashing him to come out, came close to losing my life ,I'm afraid it going to cause road rage called dealer three day after purchase drop it off they inspected and called gm known issue doc #PIT6203A ,no current fix for issue i was told to keep paper in truck in case i get pulled over by police for flashing light s hopefully you wont get ticket the date 8- 19-2024

NHTSA ID

11614089

Incident

Aug 22, 2024

Lights flicker at random times

NHTSA ID

11613898

Incident

Sep 9, 2024

Headlights flicker about once every minute. it gives the impression that i am using my brights for oncoming traffic and has caused other drivers to "flash" their brights at me and i get flashed after passing other vehicles. I am concerned that at one point the "flicker" will just shut off and leave me totally in the dark driving country roads. i drive mostly on rural highways. it would be impossible to drive without lights. Also the flicker is causing other drivers to potentially "road rage". I took this to the dealer last month. GM has not come up with a fix and has told the dealer not to do anything at this time. problem has occurred since deliver in early June

NHTSA ID

11613834

Incident

Sep 10, 2024

Headlights flicker every few minutes when on. Can be distracting to driver and other cars on the road at night. Seems to be an issue for several people with these new 2024 trucks but GM has no fix yet.

NHTSA ID

11613688

Incident

Sep 6, 2024

Headlights flicker constantly. While being extremely distracting and unsafe while driving, it also causes other driver to think I’m flashing them. This leads them to flashing their high beams at me when oncoming and pulling over to let me pass when in front of me. Also, after I complete a right turn, my left signal flashes 3-4 times. I brought it to the dealership and they said they suspect a “software glitch” but that GM hasn’t determined a cause or solution yet. It appears to affect models built in May/June 2024 and on. I was also told that the display screen in the truck can be/may become affected, which is the only way to control the lights in the vehicle. They could not provide me with a loaner or replacement and said to keep driving the vehicle as-is until GM can come up with a fix, despite repeatedly agreeing with how unsafe it is. I have filed a report with GM as well. I was told to “make noise and maybe they’d get it fixed sooner.”

NHTSA ID

11613623

Incident

Aug 31, 2024

Headlights are flickering with no available fix to the issue.

NHTSA ID

11613453

Incident

Jun 1, 2024

Safety Issue: Headlights and running lights flicker off and on every 1-2 minutes.

NHTSA ID

11613406

Incident

Aug 29, 2024

Headlights intermittently flicker when on sitting still or driving. This happens from a couple of times a minute, up to 5 or 8 times a minute. Other drivers are flashing their high beams at me because of this flaw. I can see a road rage incident occurring because of the issue.

NHTSA ID

11613336

Incident

Aug 12, 2024