RoadVitals

2002 GMC Denali Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Sep 1, 2009
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
11
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 GMC Denali, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine622.2%
  • Brakes414.8%
  • Transmission311.1%
  • Exterior lighting27.4%
  • Steering27.4%
  • Suspension27.4%
  • Airbags27.4%
  • Powertrain (other)27.4%
  • Seat belts27.4%
  • Interior & seats13.7%
  • Body & structure13.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

6
reports

From owner reports, verbatim

WE OWN A 2002 DENALI, THAT WE BOUGHT USED. THE TRANSMISSION WENT OUT AROUND NOV. 2008 (APPR. 120,000 MILES) WE HAD THE TRANSMISSION REPLACED BUT THE TRANSMISSION WENT OUT AGAIN SHORTLY THEREAFTER (AROUND 150,000). THROUGH CIVIL LITIGATION, WE FOUND OUT THAT THE TRANSMISSION HAD WENT OUT PREVIOUSLY, AT AROUND 70,000 MILES. WE ARE WONDERING IF THIS IS A COMMON PROBLEM WITH DENALIS AND IF ANY COMPENSATION IS AVAILABLE. *TR

NHTSA ID 10282600 · filed Sep 1, 2009

WE HAD HEARD UNDER THE HOOD LOUD NOISE. MAINLY WHEN WE ACCELERATED THE VEHICLE. AFTER ASSESSING THE NOISE, WE FOUND THAT WE HAD A BROKEN TENSIONER AND IT WAS MAKING THE BELT WEAK. WE CALLED THE DEALER AND REPLACED THE BELT AND THE TENSIONER, FOR A TOTAL OF 3 TIMES. WE ALSO FOUND OUT THROUGH A GMC SOURCE THAT THIS WAS A COMMON THING FOR THIS TYPE OF VEHICLE DUE TO THE FACT THAT GMC HAD NOT PUT A FILTER ON THE COMPRESSOR AND IT WOULD CAUSE IT TO FAIL. IF THERE ARE NO COMPLAINTS THEN THEY WILL NOT DO A RECALL AND THIS SHOULD COST THE CONSUMER AT LEAST $1,500. LAST NIGHT AS MY HUSBAND FOLLOWED ME ON HIS BIKE, THE TENSIONER FAILED AGAIN AND IT THREW THE BELT BEHIND ME ALMOST HITTING MY HUSBAND IN THE HEAD. I CANT IMAGINE WHAT IT WOULD DO TO GLASS OR A PERSONS HEAD AT 65 MPH. THIS IS DANGEROUS AND UNTIL IT RESULTS IN A FATALITY, GMC WILL NOT RECALL THIS. I HAVE ALSO FOUND OUT THAT GMC WILL PAY A WRONGFUL DEATH LAWSUIT AS OPPOSED TO PAYING TO RECALL ALL OF THEIR "PROFESSIONAL GRADE" PRODUCTS. WHAT A SHAME. I REFUSE TO HAVE THIS BELT FLY OFF AND HIT SOMEONE RESULTING IN DEATH. THIS IS A HAZARD AND GMC SHOULD RECALL ALL OF THEM. SINCERELY, KIM BOGGS. *NM

NHTSA ID 10161284 · filed Jul 3, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

4
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2002 GMC DENALI. THE CONTACT STATED THAT THE VBRAKED VIBRATE WHEN ATTEMPTING TO STOP AND CONTINUED TO ACCELERATE FORWARD A FEW FEET. THE CONTACT STATED THAT THE VEHICLE HAD AN INCREASED STOPPING DISTANCE AT LOW SPEEDS. THE MECHANIC STATED THAT THERE WAS A RECALL # 05V379000 FOR THE HYDRAULIC ANTILOCK SERVICE BRAKES. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE ABS INDICATOR LIGHT FAILED TO ILLUMINATE WHEN THE INCREASED STOPPING DISTANCE OCCURRED. THE CURRENT MILEAGE WASS 31,857 AND FAILURE MILEAGE WAS 31,843.

NHTSA ID 10187546 · filed Apr 11, 2007

DT: THE OWNER TURNED LEFT IN TURNING LANE AND APPLIED THE BRAKES AND TRUCK KEPT ON . THE BRAKES HAD BEEN MASHED, AND THEY WOULD NOT STOP. THE BRAKES HAD WORKED UP TO THE POINT BEFORE THE WRECK. THE VEHICLE WAS CONSTANTLY SERVICED. OWNER'S VEHICLE HIT ANOTHER CAR, AND CREATED A THREE CAR PILE UP. THERE WAS ONE REPORTED INJURY FROM THIS INCIDENT. THE VEHICLE IS IN THE SHOP AT THIS POINT FOR REPAIRS.*AK

NHTSA ID 10125137 · filed Jun 13, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

3
reports

From owner reports, verbatim

WE OWN A 2002 DENALI, THAT WE BOUGHT USED. THE TRANSMISSION WENT OUT AROUND NOV. 2008 (APPR. 120,000 MILES) WE HAD THE TRANSMISSION REPLACED BUT THE TRANSMISSION WENT OUT AGAIN SHORTLY THEREAFTER (AROUND 150,000). THROUGH CIVIL LITIGATION, WE FOUND OUT THAT THE TRANSMISSION HAD WENT OUT PREVIOUSLY, AT AROUND 70,000 MILES. WE ARE WONDERING IF THIS IS A COMMON PROBLEM WITH DENALIS AND IF ANY COMPENSATION IS AVAILABLE. *TR

NHTSA ID 10282600 · filed Sep 1, 2009

DT*: THE CONTACT STATED WHILE DRIVING 10 MPH ON A CITY STREET, A CLUNKING SOUND WAS HEARD FOLLOWED BY THE TRANSMISSION FAILING TO SHIFT GEARS UPON ACCELERATION. THE VEHICLE WAS TOWED TO A DEALER WHO DETERMINED THE AUTOMATIC TRANSMISSION GEAR TEETH WERE FRACTURED AND WORN. THE DEALER DETERMINED THE GEAR TEETH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/6/2006 - THE STABILIZER BECAME WORN. *NM

NHTSA ID 10168365 · filed Sep 15, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

2
reports

From owner reports, verbatim

FRONT RUNNING LIGHT HAS BEEN REPLACED TWICE AND IS OUT AGAIN. MY MECHANIC STATED HE HAS SEEN SEVERAL GMC AUTOS WITH THE SAME PROBLEM. IS THERE A RECALL OR REASON? *TR

NHTSA ID 10264311 · filed Apr 6, 2009

FRONT TURN SIGNALS (ABOVE BUMPER) ARE NOT VISIBLE IN DAYLIGHT BECAUSE THE DAYTIME RUNNING LIGHTS ARE TOO BRIGHT AND RIGHT NEXT TO TURN SIGNAL BULB (WORSE IF VIEWED ACROSS GRILLE) . NOT VISIBLE IN MIRRORS TO A VEHICLE IN FRONT. MY VEHICLE CHANGED LANES AT SAME TIME TO HER SUV AND SHE RAN OFF ROAD TO AVOID COLLISION. MY VEHICLE IS A TRUCK. NO IMPACT OF VEHICLES /NO POLICE REPORT WAS FILED.. GM NEEDS TO LOWER WATTAGE OR AIM THEM DOWN SO THEY DONT BLIND OTHER MOTORISTS. THIS PROBLEM IS AGGRAVATED AT DUSK OR DAWN (THIS INCIDENT).*AK

NHTSA ID 760243 · filed Apr 4, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

WHILE DRIVING AT ANY SPEED, THE DRIVER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. THE VEHICLE JERKED AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE RACK AND PINION NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM

NHTSA ID 10107392 · filed Jan 13, 2005

WHILE DRIVING ENGINE CHECK LIGHT KEPT COMING ON, HAD VEHICLE CHECKED SEREVAL TIMES. DEALER FINALLY FOUND THAT WATER PUMP HAD BUSTED. *AK

NHTSA ID 8017301 · filed Aug 27, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

DT*: THE CONTACT STATED WHILE DRIVING 10 MPH ON A CITY STREET, A CLUNKING SOUND WAS HEARD FOLLOWED BY THE TRANSMISSION FAILING TO SHIFT GEARS UPON ACCELERATION. THE VEHICLE WAS TOWED TO A DEALER WHO DETERMINED THE AUTOMATIC TRANSMISSION GEAR TEETH WERE FRACTURED AND WORN. THE DEALER DETERMINED THE GEAR TEETH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/6/2006 - THE STABILIZER BECAME WORN. *NM

NHTSA ID 10168365 · filed Sep 15, 2006

WHILE DRIVING UP AND DOWN A SMALL HILL, VEHICLE SWAYS AND STEERING SEEMS LOOSE, ALMOST CAUSING LOSS OF CONTROL, DEALER NOTIFIED.*AK *TT

NHTSA ID 8007438 · filed Apr 11, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

DT: WHILE DRIVING ON THE INTERSTATE AT 70 MPH THE CONSUMER WAS SIDE SWIPED AND KNOCKED INTO THE MEDIAN, IN WHICH THE SIDE AIR BAGS FAILED TO DEPLOY. UPDATED 12/27/05. *JB

NHTSA ID 10143140 · filed Nov 18, 2005

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS DID NOT DEPLOY.*JB

NHTSA ID 10010052 · filed Mar 6, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

AT 34,000 MILES IT STARTED WITH A SQUEAKING NOISE UNDER THE TRUCK WHEN MOVING. DEALERSHIP COULD NOT FIND A PROBLEM. NOISE CONTINUED. INDIVIDUAL FOUND THAT THE "PLASTIC PARTS" USED IN THE UNIVERSAL JOINT WERE BROKEN UP INSIDE. REPLACEMENT PARTS CONSISTED OF THE SAME PLASTIC PARTS WHICH ARE IN NEED OF REPLACEMENT NOW AT 62,000 MILES. SERVICE DEPARTMENTS ARE NOT FULLY KNOWLEDGEABLE OF THE DENAHLI SYSTEM OR ITS PARTS AND SPEND MORE TIME ORDERING THE WRONG PARTS. ALSO THE ENGINE HAS CUT OUT ON ME WHILE DRIVING. LUCKLY I WAS TRAVELING AT LESS THAN 15 MILES AN HOUR. ON TOP OF EVERYTHING ELSE TODAY THE MUFFLER HAS A HOLE, THE SIZE OF A NICKLE, RUSTED OUT OF IT AND CONDENSATION WATER SHOOTING EVERYWHERE. THIS TRUCK HAS BEEN NOTHING BUT TROUBLE. HIGH PRICED TRUCK, LOW QUALITY PARTS. REPAIRS ARE IN THE PROCESS. *AK

NHTSA ID 10105964 · filed Jan 8, 2005

FRONT AXLE, WIRE HARNESS BURNT, WHEEL FENDER BURNT.

NHTSA ID 769490 · filed Nov 9, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

CONSUMER HAD TO HIT BRAKES SUDDENLY. REAR SEAT BELTS WERE INOPERATIVE. DIDN'T HOLD CHILD IN PLACE, CHILD LAUNCHED FORWARD, AS A RESULT OF SEATBELT LOOSENING UP INSTEAD OF TIGHTENING. *AK

NHTSA ID 8017300 · filed Aug 27, 2002

PASSENGER SEAT BELT LOCKS TIGHT AGAINST PASSENGER--YOU HAVE TO UNBUCKLE THE SEAT BELT IN ORDER TO MOVE FOR WHATEVER REASON

NHTSA ID 9006555 · filed Jul 10, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

BOTH REAR TAILGATE STRAPS SNAPPED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ID 10089965 · filed Aug 30, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

WHILE DRIVING AND UPON EVERY STOP, THE CONSUMER WOULD HEAR NOISES COMING FROM THE REAR END OF THE VEHICLE. TOOK THE VEHICLE INTO THE DEALER. A FEW WEEKS LATER THE BRAKES FAILED, AND THE CALIPER SPLIT IN HALF. *NM THE NOISE HAD COME FROM THE REAR PASSENGER SIDE DUE TO BRAKE FAILURE. BRAKE FLUID WAS FLOWING OUT. THE TEETH WAS FOUND BROKEN OUT OF THE DISC BRAKE. THE 3/4 BY 3/4 INCH HIGH BRACKET EXPERIENCED A "HUMP" INSIDE OF IT WHICH MADE THE WHEEL WOBBLE. ALSO TWO OF THE 4 WHEEL ANTILOCK DISC BRAKES WERE NOT ON THE BACK WHEELS. *SC *JB

NHTSA ID 10113035 · filed Jun 2, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .