2011 GMC Denali Owner Complaints

THE DASH BOARD CRACKED. IT WAS REPLACED PREVIOUSLY TO A BRAND NEW ONE BY GM AND IT CRACKED WORST. THE AIRBAG AND A SPEAKER ARE THERE AND IT'S CONCERNING WITH THE MOVEMENT OF THE TRUCK. *TR

NHTSA ID

11327166

Incident

Jan 4, 2020

DASH BOARD CRACKING. I HAVE A CRACK THROUGH THE DASH AT THE PASSENGER AIRBAG AND ANOTHER DIRECTLY IN FRONT OF THE DRIVER. SHOULD THE PASSENGER AIRBAG DEPLOY, PIECES OF THE BROKEN DASH COULD INCREASE THE POSSIBILITY OF FURTHER INJURY

NHTSA ID

11113269

Incident

Mar 31, 2018

Mileage

165,000 mi

MY DENALI HAS GOTTEN A CRACK ON THE DASH THAT RUNS DOWN TO THE AIRBAG ON THE PASSENGER'S SIDE AIRBAG. THIS HAPPENED WHILE SITTING IN MY GARAGE IN 2016. I HAVE CONTACTED GM ABOUT THE PROBLEM BUT WAS INFORMED THAT THERE WASN'T A RECALL ON THIS. IT APPEARS TO ME AND OTHERS THAT THERE IS A PROBLEM BECAUSE ALL OF THE DASHES ARE CRACKED ON THE ONE PIECE DASHES (2007-2014) EITHER ABOVE THE INSTRUMENT CLUSTER OR AT THE AIRBAG. I'M AFRAID THAT IF THE AIRBAG DEPLOYS THAT THERE WILL BE PIECES OF THE DASH COMING WITH IT CAUSING INJURY. I KEEP MY VEHICLE GARAGE KEPT OR AT WORK I PUT A DEFLECTOR IN THE WINDOW TO KEEP THE SUN OFF THE DASH. I FEEL LIKE GM SHOULD BE RESPONSIBLE FOR REPLACING THE DASH DUE TO THE POSSIBILITY OF INJURY. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11111694

Incident

Sep 2, 2016

Mileage

114,239 mi

TAKATA RECALL - MANUFACTURER UNABLE TO REPLACE THE AIRBAG.

NHTSA ID

11045231

Incident

Jul 1, 2016

MY DASHBOARD CRACKED FOR THE SECOND TIME. I ALREADY REPLACED IT THE FIRST TIME IT CRACKED JANUARY 2015. IT HAS CRACKED FOR THE SECOND TIME. OBVIOUSLY THERE IS A DEFECT IN THIS PART FOR IT TO HAPPEN 2 TIMES SINCE 2011. I CAN NOT BRING MYSELF TO PAY FOR THIS AGAIN AS IT COST AROUND $1,000.

NHTSA ID

11043730

Incident

Oct 17, 2017

TAKATA RECALL I RECEIVE A NOTICE STATING THAT TAKATA IS FILING CHAPTER 11 AND ON THE NOTICE IT TELLS ME TO CALL MY GM DEALER AND HAVE MY AIRBAGS REPLACED, AFTER CONTACTING MY SELLING DEALER ON 11/2/2017 I WAS TOLD THAT GM IS NOT ADDRESSING THE ISSUE TODAY AND THEY WILL NOTIFY ME WHEN THE MATTER IS SETTLED, I'AM GETTING TWO DIFFERENT STORIES, WHAT I S THE REAL STORY, PLEASE LET ME KNOW, THANK YOU

NHTSA ID

11042678

Incident

Nov 2, 2017

Mileage

40,000 mi

THE DASHBOARD HAS CRACKED, AS IT HAS DONE ON INNUMERABLE VEHICLES OF THIS AGE RANGE. I AM CONCERNED ABOUT THE SAFETY OF OCCUPANTS IF THE AIRBAGS DEPLOY.

NHTSA ID

11015318

Incident

Jan 1, 2014

Mileage

61,000 mi

I AM HAVING CONCERNS INVOLVING CRACKS IN MY DASH. I AM AFRAID THAT IN A ACCIDENT THAT THAT SHARDS OF THE PLASTIC DASH WOULD ESSENTIALLY BE KNIVES STICKING UP THAT COULD RIP THROUGH A BODY IN THE CASE OF ME OR A PASSENGER BEING THROWN TOWARD THE DASH AREA. OR THAT IF THE AIR BAG DEPLOYED, CAUSING THE DASH TO PIERCE THE AIRBAG, CAUSING A CATASTROPHIC FAILURE OF THE AIRBAG OR DEPLOYING A SHARD OF PLASTIC TOWARD THE DRIVER OR ANY PASSENGER.

NHTSA ID

10991686

Incident

Apr 10, 2017

Mileage

117,000 mi

THE DASH BOARD ON MY DENALI HAS CRACKED AND GOES DOWN INTO THE AIRBAG. I AM AFRAID IF THE AIRBAG WERE TO DEPLOY THE DASH WOULD FURTHER SHATTER AND CAUSE PARTS OF THE PLASTIC TO COME LOOSE FROM THE DASH CAUSING INJURY TO MYSELF OR ONE OF MY GRANDDAUGHTERS. I HAVE SPOKEN WITH SEVERAL PEOPLE WHO HAVE HAD THE SAME PROBLEM WITH THE DASH CRACKING. I FEEL LIKE THERE IS A PROBLEM WITH THE DASH BOARD AND SHOULD BE ADDRESSED BY GM. I WOULD THINK THERE WOULD BE A RECALL ON THIS PROBLEM BUT AS OF LATE THERE ISN'T ONE. WITH THE COST INVOLVED WITH THESE VEHICLES THERE SHOULDN'T BE A PROBLEM LIKE THIS. I CONTACTED GM BUT I WAS TOLD THEY SAW NO PROBLEM AND WOULD NOT FIX THE DASH BUT WOULD BE GLAD TO SET UP AN APPOINTMENT TO HAVE IT FIXED BUT THAT THE COST WOULD BE MINE. PLEASE CONSIDER LOOKING INTO THIS MATTER.

NHTSA ID

10991678

Incident

Sep 1, 2016

Mileage

114,239 mi

WE CURRENTLY OWN A 2011 GMC DENALI. NEAR THE AIRBAG COMPARTMENT ON THE PASSENGER SIDE, THERE IS A CRACK IN THE DASHBOARD FROM THE MIDDLE SPLIT TO THE AIRBAG COMPARTMENT. THIS WEEK, THERE IS A NEW SPLIT OVER THE STEERING WHEEL MAKING ITS WAY UP TO MOST LIKELY MEET THE EDGE OF THE DASHBOARD AT ITS STEERING WHEEL CURVE. IN DUE TIME, THE TOP OF THE DASHBOARD IS GOING TO CAVE IN AND CAUSE A DRIVING DANGER. THE VIBRATION OF THE TRUCK IN MOTION SEEMS TO INITIAL THE SPREAD OF THE CRACKS. THIS ENGINEERING DEFECT, ALONG WITH THE INADEQUATE DASHBOARD MATERIAL IS A GROWING PROBLEM THAT SEEMS TO BE INCREASING EVERY DAY. PIECES OF DASHBOARD FALLING INTO YOUR DRIVING CONSOLE AS YOU DRIVE AND SHARP EDGES NEAR THE AIR BAG ARE OF GREAT CONCERN TO ME AND FOR THE SAFETY OF THE OCCUPANTS IN MY VEHICLE.

NHTSA ID

10983003

Incident

May 1, 2016

THE DASHBOARD SPONTANEOUSLY CRACKED ABOVE THE INSTRUMENT PANEL SECTION. THE VEHICLE WAS PARKED AT THE TIME OF THE CRACK. SUBSEQUENTLY, THE DASHBOARD MAKES VARIOUS VIBRATION, CHATTERING, AND RATTLING NOISES.

NHTSA ID

10970954

Incident

Sep 4, 2016

Mileage

35,000 mi