Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 17, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 10, 2014
What this page shows
Our database holds 8 NHTSA owner-reported complaints for the 2003 GMC Envoy 360. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–8 of 8
Fuel system
Filed Feb 17, 2016
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EMITTED A FUEL ODOR FROM THE REAR OF THE VEHICLE. THE FUEL TANK LEAKED FUEL NO MATTER HOW MUCH FUEL WAS IN THE TANK. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER WHO STATED THAT THE FAILURE WAS COVERED UNDER WARRANTY; HOWEVER, THE CONTACT'S VEHICLE DID NOT MEET WARRANTY GUIDELINES. THE APPROXIMATE FAILURE MILEAGE WAS 153,802.
NHTSA ID
10836610
Incident
Jun 30, 2015
Mileage
153,802 mi
Airbags
Filed Dec 1, 2015
Crash reported1 injury reported
WHILE TRAVELING 55 MILES PER HOUR ON ICY ROADS MY VEHICLE LOST CONTROL AND HIT A GUARD RAIL, THEN A TELEPHONE PHONE WHICH WAS KNOCKED OVER CAUSING IT TO ROLL 3 TIMES. THE VEHICLE IS A TOTAL LOSS. DURING THE ACCIDENT NONE OF THE AIRBAGS WERE DEPLOYED. AS TRAUMATIC AS THE ACCIDENT WAS I FEEL THEY SHOULD OF WENT OFF.
NHTSA ID
10807803
Incident
Nov 30, 2015
Mileage
195,000 mi
Fuel system
Filed Nov 10, 2015
FUEL PUMP MODULE CORROSION CAUSING LEAKING FUEL AND FUEL VAPORS FROM THE TOP OF THE FUEL TANK. THIS IS DUE TO A DESIGN DEFECT AS THE FUEL PUMP MODULE SITS LOWER THAN THE HIGHEST POINT OF THE FUEL TANK AND MOISTURE AND DEBRIS ACCUMULATE ON TOP OF THE FUEL PUMP MODULE. THE TOP OF THE MODULE IS NOT MANUFACTURED WITH APPROPRIATE RUST-PROOFING MEASURES AND THE MATERIALS USED LEAVE IT PRONE TO RUSTING AND FAILURE, COMPROMISING THE SEAL AND ALLOWING FUEL TO ESCAPE FROM THE TANK. THIS POSES A FIRE HAZARD, ESPECIALLY IF FUEL IS ABLE TO REACH HEATED EXHAUST PIPES, ETC. I TOOK MY VEHICLE INTO A A GMC DEALERSHIP AND WAS DENIED REPAIR OF THE VEHICLE OR REIMBURSEMENT FOR REPAIR. THERE WAS A SPECIAL COVERAGE FOR THIS VEHICLE THAT HAS SINCE EXPIRED, PROVING THAT GM IS / WAS AWARE OF THE PROBLEM. GIVEN THE NUMEROUS COMPLAINTS OF THIS EXACT SAME ISSUE, THIS SHOULD BE ESCALATED TO RECALL STATUS DUE TO THE INHERENT SAFETY ISSUE AND FIRE RISK.
NHTSA ID
10789534
Incident
Nov 2, 2015
Mileage
125,000 mi
ElectricalFuel system
Filed Oct 27, 2015
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CHECK ENGINE AND REDUCE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. NO REPAIRS WERE DONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
NHTSA ID
10786526
Incident
May 5, 2015
Mileage
105,000 mi
Powertrain (other)
Filed Oct 15, 2015
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE TRANSMISSION FAILED CAUSING THE VEHICLE TO LOSE POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
NHTSA ID
10782453
Incident
Oct 1, 2015
Mileage
220,000 mi
ElectricalExterior lightingVisibility
Filed Aug 18, 2015
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO WORK IN THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ID
10749414
Incident
Feb 5, 2015
Mileage
75,000 mi
Airbags
Filed Nov 25, 2014
THIS IS REGARDING THE "TAKATA AIR BAG RECALL. I AM NOT SURE HOW TO PROCEED WITH REPORTING MY VEHICLE AND GETTING PLACE ON A LIST FOR AIR BAG REPLACEMENT IN PHILADELPHIA, PA. *TR
NHTSA ID
10660921
Incident
Nov 1, 2014
ElectricalOther / unspecified
Filed Sep 10, 2014
ENVOY 360 SPEEDOMETERS 2004 READS IM GOING 150 MPH ALL THE TIME. *TR
NHTSA ID
10632265
Incident
Aug 28, 2014
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.