RoadVitals

2007 GMC Envoy 360 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Dec 17, 2015
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2007 GMC Envoy 360, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Exterior lighting618.8%
  • Fuel system412.5%
  • Visibility39.4%
  • Airbags26.3%
  • Body & structure26.3%
  • Driver assistance26.3%
  • Interior & seats13.1%
  • Transmission13.1%
  • Seat belts13.1%
  • Engine13.1%
  • Heating & air conditioning13.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

8
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INSPECTED THE VEHICLE, BUT WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID 10745388 · filed Jul 31, 2015

TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. THE CONTACT STATED THAT WHEN THE KEY WAS INSERTED IN THE SWITCH, IT WOULD NOT TURN ON. THE VEHICLE HAD TO BE TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

NHTSA ID 10715939 · filed May 12, 2015
All 8 reports naming electrical

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

6
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT DRIVER MODULE OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID 10810884 · filed Dec 17, 2015

TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AT APPROXIMATELY 30 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

NHTSA ID 10810721 · filed Dec 16, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

4
reports

From owner reports, verbatim

FUEL GAUGE TOTALLY STOPPED WORKING. *TR

NHTSA ID 10274235 · filed Jun 18, 2009

SENDING UNIT INSIDE OF GAS TANK: WHEN FULL OF GAS, GAUGE SAYS BELOW EMPTY & GAS LIGHT COMES ON. WHEN 7/8 FULL TO ALMOST EMPTY GAS GAUGE READS CORRECT, WHEN EMPTY GAS GAUGE READS 2ND TO LAST LINE, CAR RUNS OUT OF GAS & NO GAS LIGHT COMES ON. WHEN YOU ARE DRIVING AT 50 MPH AND RUN OUT YOU COULD CRASH. WHEN CAR IS PARKED FOR 4+MIN. GAUGE GOES BELOW EMPTY & FUEL LIGHT COMES ON. *TR

NHTSA ID 10267798 · filed May 5, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. WHILE DRIVING APPROXIMATELY 55 MPH, THE EXTERIOR HEADLAMPS AND DAYTIME RUNNING LIGHTS FAILED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ID 10747926 · filed Aug 11, 2015

TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. THE CONTACT STATED THAT THE DRIVER SIDE MASTER POWER WINDOW CONTROL PANEL FAILED TO WORK. THE CONTACT WAS UNABLE TO ROLL THE WINDOW UP AND DOWN. THE DEALER STATED THAT THE DRIVER SIDE MASTER POWER WINDOW SWITCH MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V404000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

NHTSA ID 10632787 · filed Sep 12, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INSPECTED THE VEHICLE, BUT WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID 10745388 · filed Jul 31, 2015

I TOTALED MY 2004 GMC ENVOY ON BLACK ICE, I HIT MY NEIGHBOR PRETTY MUCH HEAD ON. MY AIR BAG DID NOT GO OFF NOR DID MY SEAT BELT HOLD MY IN PLACE, I REPORTED THIS ACCIDENT AND DYSFUNCTION TO GM AND AFTER THEIR INVESTIGATION THEY SAID THE VEHICLE FUNCTIONED PROPERLY. I DON'T UNDERSTAND HOW THIS COULD BE, WE BOUGHT THE ENVOY NEW THE AIR BAG SHOULD HAVE DEPLOYED AS WELL AS THE SEAT BELT SHOULD HAVE LOCKED ME IN PLACE, AS IT WAS I HIT THE WIND SHIELD, HAD SWELLING IN MY BRAIN, I ALSO HIT THE TOP OF THE ENVOY AND CAME DOWN AND HAVE TWO CRUSHED VERTEBRAE IN MY BACK STILL TO THIS DAY, I HIT THE DRIVERS DOOR AND THEN BROKE THE STEERING COLUMN AND THE CENTER CONSOLE WITH MY BODY, AGAIN BECAUSE THE AIR BAG DID NOT GO OFF NOR DID THE SEAT BELT HOLD ME IN PLACE. I CAN NOT UNDERSTAND HOW THEY (GM) CAN SAY EVERYTHING FUNCTIONED CORRECTLY!*TR

NHTSA ID 10242042 · filed Sep 13, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

IN 2012, GMC RECALLED THE 2007 ENVOY FOR A FAULTY SWITCH THAT WAS SHORTING OUT AND CAUSING FIRE ON THE PASSENGER DOOR. THERE WAS A DELAY BETWEEN THE TIME THE RECALL WAS ISSUED AND WHEN MY VEHICLE WAS UP FOR REPAIR DUE TO A BACK ORDER OF PARTS. IN MAY 2013, THE CONSUMER WAS TOLD THE PARTS WERE IN AND THE LOCAL GMC DEALER REPAIRED THE SWITCH (12180) "PER SERVICE PROCEDURE" WHICH MEANT, A COATING WAS PUT ON THE DOOR SWITCH HOWEVER, THE CONSUMER WAS NOT MADE AWARE TO THE EXACT NATURE OF THESE "PROCEDURES." AT THE END OF JUNE 2013, THE DOOR HAD SHORTED OUT AND WAS AGAIN TAKEN IN TO THE GMC DEALER AND ACTUALLY REPLACED AFTER ENDANGERING THE LIVES OF 4 INDIVIDUALS WHO VISITED A GAS STATION AS THE LAST STOP. WHEN A CLAIM WAS OPENED WITH GM, THE CONSUMER WAS GIVEN A LOT OF "I UNDERSTAND" AND NO OTHER ANSWER COULD BE GIVEN EXCEPT FOR IT WAS STANDARD PROCEDURE TO "BAND-AID" THESE SWITCHES. FINALLY, THE GM REPRESENTATIVE SUPPLIED THE CONSUMER WITH THE EXCUSE THAT THE PART WAS NOT IN YET AND THAT WAS WHY IT WAS NOT FIXED IN THE FIRST PLACE. A POOR ATTEMPT TO RELIEVE THEMSELVES OF ANY LIABILITY. *TR

NHTSA ID 10524207 · filed Jul 10, 2013

TL*THE CONTACT OWNS A 2007 GMC ENVOY 360. THE CONTACT STATED THAT THE TAIL GATE FAILED TO STAY IN PLACE WHEN IT WAS SHUT. THE DEALER STATED THAT THE LATCH FAILED. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE CURRENT MILEAGE WAS 10,700 AND FAILURE MILEAGE WAS 10,680.

NHTSA ID 10201898 · filed Sep 5, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

I BOUGHT A 2007 ENVOY 10 MARCH 2007. WHEN THE WEATHER GOT WARM I TRIED TO USE MY AC. THIS IS A BRAND NEW VEHICLE WITH LESS THAN 5,000 MILES AND THE AC DIDN'T WORK. I TOOK IT IN FOR SERVICE AND WAS TOLD IT WAS FIXED. WHEN WE WENT ON A TRIP AND ARRIVED IN FL AND IT HEATED UP, THE AC DIDN'T WORK. THE FIRST TIME IT WAS REPAIRED I WAS TOLD IT WAS A SENSOR. THE NEXT TWO TIMES THEY REPLACED THE COMPRESSOR. THE FIRST TIME IT WAS COOL WHEN WE LEFT AND I TRIED THE AC AND IT WAS COLD. I HAD TO TAKE IT IN 3 TIMES BEFORE IT WORKED CORRECTLY. NOW IT IS GETTING HOT AGAIN AND I THINK I AM GOING TO HAVE THE SAME PROBLEM. IT IS ONLY 70 AND MY 1997 CHEVY CAVALIER COOLS BETTER THAN MY 2007 ENVOY. I HAVE HAD SEVERAL OTHER PROBLEMS WITH THIS VEHICLE THAT HAVE ONLY RECENTLY BEEN RESOLVED. EACH TIME I TOOK IT IN I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. I HAD A LEAK IN THE REAR COMPARTMENT, THE DRIVERS SEAT WOULD NOT ADJUST SOMETIMES AND THE STABILITRAK CONSTANTLY GAVE ME A SERVICE LIGHT. THIS VEHICLE IS ONLY 1 YEAR OLD. *TR

NHTSA ID 10221458 · filed Mar 17, 2008

NON LINEAR THROTTLE RESPONSE MAY CAUSE LOSS OF CONTROL OF THE VEHICLE.*AK

NHTSA ID 10188257 · filed Apr 18, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

I BOUGHT A 2007 ENVOY 10 MARCH 2007. WHEN THE WEATHER GOT WARM I TRIED TO USE MY AC. THIS IS A BRAND NEW VEHICLE WITH LESS THAN 5,000 MILES AND THE AC DIDN'T WORK. I TOOK IT IN FOR SERVICE AND WAS TOLD IT WAS FIXED. WHEN WE WENT ON A TRIP AND ARRIVED IN FL AND IT HEATED UP, THE AC DIDN'T WORK. THE FIRST TIME IT WAS REPAIRED I WAS TOLD IT WAS A SENSOR. THE NEXT TWO TIMES THEY REPLACED THE COMPRESSOR. THE FIRST TIME IT WAS COOL WHEN WE LEFT AND I TRIED THE AC AND IT WAS COLD. I HAD TO TAKE IT IN 3 TIMES BEFORE IT WORKED CORRECTLY. NOW IT IS GETTING HOT AGAIN AND I THINK I AM GOING TO HAVE THE SAME PROBLEM. IT IS ONLY 70 AND MY 1997 CHEVY CAVALIER COOLS BETTER THAN MY 2007 ENVOY. I HAVE HAD SEVERAL OTHER PROBLEMS WITH THIS VEHICLE THAT HAVE ONLY RECENTLY BEEN RESOLVED. EACH TIME I TOOK IT IN I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. I HAD A LEAK IN THE REAR COMPARTMENT, THE DRIVERS SEAT WOULD NOT ADJUST SOMETIMES AND THE STABILITRAK CONSTANTLY GAVE ME A SERVICE LIGHT. THIS VEHICLE IS ONLY 1 YEAR OLD. *TR

NHTSA ID 10221458 · filed Mar 17, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

ON OCTOBER 20 THE 2007 I PURCHASED A 2007 ENVOY SUV FROM RAMEY FORD IN TAZEWELL VA. ON OCTOBER 27, 2007 I HAD BACKED INTO MY DRIVE WAY PUT THE VEHICLE IN PARK HAD THE KEYS IN MY HAND AND WALKED AROUND THE VEHICLE TO GET MY DAUGHTER OUT OF THE CAR SEAT. THIS IS WHEN I NOTICED THAT THE VEHICLE WAS ROLLING I THEN JUMPED IN THE PASSENGER SIDE DOOR AND TRIED TO STOP THE VEHICLE BEFORE I COULD STOP THE VEHICLE WE (MY DAUGHTER AND I) WERE OVER A FIVE-FOOT ROCK WALL INTO THE BUSHES MY FATHER STOOD THERE AND WATCHED THE WHOLE ACCIDENT. MY LEGS WERE HANGING OUT OF THE VEHICLE I WAS VERY BRUISED UP. THANK GOD THAT MY DAUGHTER HAD NOT BEEN UNBUCKLED FROM HER CAR SEAT. AFTER MY FATHER CHECKED TO SEE IF WE WERE OKAY I HANDED MY FATHER THE KEYS AND HE MOVED THE VEHICLE THE GEAR SHIFTER WAS PUSHED ALL THE WAY TO THE DASH IN THE PARK POSITION ( I HAVE PICTURES) THE DASH LIGHTS WERE READING PARK BUT THE VEHICLE WOULD MOVE AS THOUGH IT WAS IN DRIVE. AFTER MOVING THE VEHICLE THE KEYS WOULD NOT COME OUT OF THE IGNITION. WHEN I WRECKED AND MOVED THE VEHICLE THERE WAS SAND EVERYWHERE ON THE SCENE FROM THE VEHICLE IT WAS LIKE BEACH SAND. MY QUESTION IS WHY DID THE KEYS COME OUT OF THE IGNITION IF THE VEHICLE WAS NOT IN PARK AND NOW THAT THE KEYS ARE IN THE IGNITION YOU CAN DRIVE THE VEHICLE IN THE PARK POSITION AND THE KEYS WILL NOT COME OUT????? *TR

NHTSA ID 10208902 · filed Nov 14, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

I TOTALED MY 2004 GMC ENVOY ON BLACK ICE, I HIT MY NEIGHBOR PRETTY MUCH HEAD ON. MY AIR BAG DID NOT GO OFF NOR DID MY SEAT BELT HOLD MY IN PLACE, I REPORTED THIS ACCIDENT AND DYSFUNCTION TO GM AND AFTER THEIR INVESTIGATION THEY SAID THE VEHICLE FUNCTIONED PROPERLY. I DON'T UNDERSTAND HOW THIS COULD BE, WE BOUGHT THE ENVOY NEW THE AIR BAG SHOULD HAVE DEPLOYED AS WELL AS THE SEAT BELT SHOULD HAVE LOCKED ME IN PLACE, AS IT WAS I HIT THE WIND SHIELD, HAD SWELLING IN MY BRAIN, I ALSO HIT THE TOP OF THE ENVOY AND CAME DOWN AND HAVE TWO CRUSHED VERTEBRAE IN MY BACK STILL TO THIS DAY, I HIT THE DRIVERS DOOR AND THEN BROKE THE STEERING COLUMN AND THE CENTER CONSOLE WITH MY BODY, AGAIN BECAUSE THE AIR BAG DID NOT GO OFF NOR DID THE SEAT BELT HOLD ME IN PLACE. I CAN NOT UNDERSTAND HOW THEY (GM) CAN SAY EVERYTHING FUNCTIONED CORRECTLY!*TR

NHTSA ID 10242042 · filed Sep 13, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

ENGINE STALLED WHILE DRIVING DOWN AN INCLINE WITHOUT ANY INDICATION UNTIL APPLYING THE BRAKES TO FIND THE POWER BRAKES HAD BEEN LOST. WEATHER CONDITIONS WERE SLICK AND THE VEHICLE STARTED TO SPIN AND COULD NOT BE CORRECTED DUE TO LOSS OF POWER STEERING. VEHICLE COULD NOT BE SLOWED USING THE LOWER ENGINE GEARS. ONCE THE VEHICLE COASTED TO A STOP, THE BATTERY LIGHT CAME ON. THE VEHICLE WAS PUT IN PARK, TURNED THE KEY TO THE ENGINE-OFF POSITION AND THEN ON. ONSTAR DIAGNOSTICS DID NOT DETECT ANY PROBLEMS IN SYSTEM TESTS. FUEL LEVEL WAS APPROX. 3 GALLONS. ***************************************************************************************************THE FAILURE ALMOST CAUSED AN ACCIDENT OF RUNNING OVER A PEDESTRIAN AND COLLISION WITH OTHER VEHICLES (NO CONTROL AND NO WARNING FROM THE VEHICLE SYSTEMS OF STALL). THIS IS THE SECOND INCIDENT; INITIAL INCIDENT OCCURRED WHILE LEAVING INCLINED DRIVEWAY - POTENTIAL OF ENTERING ROADWAY. MY CHILD WAS RIDING AS A PASSENGER IN THE VEHICLE FOR BOTH INCIDENTS. *************************************************************************************************** *TR

NHTSA ID 10222613 · filed Mar 28, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

I BOUGHT A 2007 ENVOY 10 MARCH 2007. WHEN THE WEATHER GOT WARM I TRIED TO USE MY AC. THIS IS A BRAND NEW VEHICLE WITH LESS THAN 5,000 MILES AND THE AC DIDN'T WORK. I TOOK IT IN FOR SERVICE AND WAS TOLD IT WAS FIXED. WHEN WE WENT ON A TRIP AND ARRIVED IN FL AND IT HEATED UP, THE AC DIDN'T WORK. THE FIRST TIME IT WAS REPAIRED I WAS TOLD IT WAS A SENSOR. THE NEXT TWO TIMES THEY REPLACED THE COMPRESSOR. THE FIRST TIME IT WAS COOL WHEN WE LEFT AND I TRIED THE AC AND IT WAS COLD. I HAD TO TAKE IT IN 3 TIMES BEFORE IT WORKED CORRECTLY. NOW IT IS GETTING HOT AGAIN AND I THINK I AM GOING TO HAVE THE SAME PROBLEM. IT IS ONLY 70 AND MY 1997 CHEVY CAVALIER COOLS BETTER THAN MY 2007 ENVOY. I HAVE HAD SEVERAL OTHER PROBLEMS WITH THIS VEHICLE THAT HAVE ONLY RECENTLY BEEN RESOLVED. EACH TIME I TOOK IT IN I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. I HAD A LEAK IN THE REAR COMPARTMENT, THE DRIVERS SEAT WOULD NOT ADJUST SOMETIMES AND THE STABILITRAK CONSTANTLY GAVE ME A SERVICE LIGHT. THIS VEHICLE IS ONLY 1 YEAR OLD. *TR

NHTSA ID 10221458 · filed Mar 17, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .