RoadVitals

2002 GMC Envoy Xl 370 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 10, 2007
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 10, 2007

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2002 GMC Envoy Xl 370. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Transmission
Filed Sep 10, 2007

SUN SHELL REPLACEMENT ON 2002 ENVOY XL. WE HAD THE SAME PROBLEM WITH THIS DEFECTIVE COMPONENT. I WORKED FOR GM AND HAD NO PROBLEMS HAVING THIS DEFECTIVE COMPONENT REPLACED AT 100% DEALER CHARGE. WE PAID $0.000 (NOTHING) GM KNEW THEY HAD PROBLEMS AND DIDN'T' CORRECT THE PROBLEM. OURS FAILED 20 MINUTES AFTER HAVING A TRANSMISSION FLUSH/SERVICE WITH ONLY 35K MILES ON OUR 2002 VEHICLE. I WOULD FIGHT WITH THE DEALER. THERE ARE SERVICE BULLETINS OUT THERE REGARDING THE FAILURE AND REPLACEMENT OF THIS COMPONENT. OURS FAILED WHEN MY SPOUSE TRIED TO ENGAGE THE GEAR INTO REVERSE. GOOD THING THIS DIDN'T' HAPPEN IN AN EMERGENCY SITUATION WHERE SHE NEEDED TO GET OUT OF A BAD SITUATION QUICKLY. THE LOCAL DEALER PAID FOR OUR THIS SHOULD BE THE SAME FOR ALL DEALERS ACROSS THE NATION AS LONG AS IT'S AN APPLE TO APPLE COMPARISON. OWNERS IN ONE STATE SHOULD BE AFFORDED THE SAME REPLACEMENT POLICY AND PRICING AS OWNERS IN OTHER STATES. THE MANUFACTURER AND DEALERS SHOULD TREAT EVERYONE FAIRLY. *JB

NHTSA ID
10202360
Incident
Nov 18, 2006
Mileage
37,458 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .