RoadVitals

1998 GMC Envoy Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Oct 15, 2011
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 9, 2000

What this page shows

Our database holds 19 NHTSA owner-reported complaints for the 1998 GMC Envoy. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–19 of 19

Brakes
Filed Oct 15, 2011

I WAS DRIVING ON A 4 LANE DIVIDED HIGHWAY WITH MULTIPLE STOPLIGHTS. AS A LIGHT TURNED RED, I APPLIED THE BRAKES. THE BRAKE PEDAL WENT TO THE FLOOR ACCOMPANIED BY THE BRAKE WARNING LIGHT AND I ALMOST HIT THE CAR IN FRONT OF ME. I PULLED OFF INTO A PARKING LOT AND DISCOVERED BRAKE FLUID LEAKING IN THE VICINITY OF THE LEFT REAR WHEEL. UPON FURTHER INSPECTION, IT WAS DISCOVERED THAT ALL OF THE BRAKE LINES ARE SEVERELY CORRODED AND THAT THE FAILURE OCCURRED IN THE STEEL BRAKE LINE THAT GOES TO THE REAR BRAKES. ALL OF THE STEEL LINES ON THIS VEHICLE (BRAKES, FUEL LINES) ARE SEVERELY CORRODED ALONG WITH THE UNDERCARRIAGE OF THIS VEHICLE. I'VE OWNED THIS VEHICLE SINCE IT WAS NEW AND IT'S BEEN LOCATED IN DELAWARE WHICH GENERALLY HAS VERY LITTLE SNOW (AND THEREFORE SALT) DURING THE WINTER MONTHS. THIS BRAKE FAILURE AND THE CONDITION OF THE FUEL LINES ARE A SEVERE SAFETY ISSUE AND WARRANTS AN IMMEDIATE RECALL. HAD I BEEN GOING SLIGHTLY FASTER OR HAD BEEN TOWING, I WOULD HAVE BEEN INVOLVED IN AN ACCIDENT THAT WOULD HAVE CAUSED SUBSTANTIAL DAMAGE OR LOSS OF LIFE. UPON FURTHER RESEARCH, THIS IS A KNOWN DEFECT THAT NEEDS IMMEDIATE ATTENTION BEFORE MORE PEOPLE ARE KILLED. I CANNOT DRIVE THIS VEHICLE NOW WITHOUT REPLACING ALL OF THESE LINES--THE CONDITION OF THE UNDERCARRIAGE OF THIS VEHICLE IS INEXCUSABLE AND I WILL NEVER PURCHASE ANOTHER GM PRODUCT. *TR

NHTSA ID
10430282
Incident
Oct 9, 2011
Mileage
128,469 mi
Suspension
Filed May 17, 2006

DT*: THE CONTACT STATED WHILE DRIVING 45MPH, THE VEHICLE STRUCK A DIP IN THE ROAD AND THE REAR LEAF SPRING ASSEMBLY FRACTURED WHICH CAUSED THE VEHICLE BODY TO DROP TO THE GROUND. THIS INCIDENT OCCURRED NEAR THE CONTACT'S HOME AND THE VEHICLE WAS NOT TOWED TO A DEALER. AN INDEPENDENT REPAIR SHOP MECHANIC INSPECTED THE VEHICLE AND CONFIRMED THE FRACTURED LEAF SPRING ASSEMBLY. THE VEHICLE IS WAITING REPAIR

NHTSA ID
10157719
Incident
May 17, 2006
Mileage
77,000 mi
Brakes
Filed May 4, 2005

PROBLEM WITH ANTI-LOCK BRAKE SENSOR; ANTI-LOCK BRAKES KICK IN AT LOW SPEEDS 5-10 MPH

NHTSA ID
10119811
Incident
Mar 10, 2005
Mileage
90,000 mi
Body & structure
Filed Feb 16, 2005

THE DRIVER'S SIDE DOOR DID NOT CLOSE PROPERLY. WHEN THE DOOR WAS LOCKED, IT WOULD COME OFF OF THE HINGE AND WAS PARTIALLY OPEN. THE MANUFACTURER HAS BEEN CONTACTED. *AK THIS WOULD OCCUR WHEN THE VEHICLE WAS IN MOTION. *SC *JB

NHTSA ID
10102077
Incident
Dec 1, 2003
Mileage
50,000 mi
Visibility
Filed Dec 7, 2004

ON DEC. 7, 2004, IT WAS A VERY RAINY DAY AND OF COURSE MY WINDSHIELD WIPERS WERE NOT WORKING PROPERLY. THEY WOULD TURN OFF, OR THEY WOULD TURN ON TO FULL WIPING WHEN I HAD THEM SET FOR INTERMITTENT WIPING. THEY ALSO WOULD NOT TURN OFF WHEN I TURNED THEM OFF. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED. THIS FIRST HAPPEND IN OCTOBER OF 2002. I BROUGHT IT TO THE DEALER AND THEY DIDN'T FIND ANYTHING WRONG. THE PROBLEM IS THAT IT ONLY HAPPENS ONCE IN AWHILE, BUT WHEN YOU BRING IT TO THE DEALER, IT DOESN'T HAPPEN! I NOTIFIED GENERAL MOTORS ABOUT THIS ON AUGUST 11, 2003. CONFIRMATION NUMBER 1-128999107.*AK

NHTSA ID
10102325
Incident
Dec 7, 2004
Mileage
62,000 mi
Visibility
Filed Oct 20, 2004

WIPER MALFUNCTION WITH EXACT SYMPTOMS THAT THE NEWER GMC SUV ARE HAVING. MECHANICS ARE USING THE SAME PART ON ALL VEHICLES AND IT OCCURS SPIRATICALLY. DEALERS ARE SAYING THIS CONTROLLING DEVICE IS COMMON TO HAVE THIS OCCUR. THE WIPER MOTOR SOMETIMES JUST STOP OR CHANGE SPEED ON IT'S OWN AND IT HAS BE OCCURING FROM 96 TO CURRENT AND THEY ONLY WANT TO REPLACE CERTAIN ONES. I OWN A 98 GMC ENVOY AND THIS PROBLEM IS HAPPENING. IT DOESN'T HAPPEN ALL THE TIME, BUT WHEN IT DOES IT IS DANGEROUS TO BE DRIVING IN THE VEHICLE ESPECIALLY TRAVELING AT HIGHER SPEEDS WHEN IT IS RAINING.

NHTSA ID
10096096
Incident
Oct 19, 2004
Mileage
92,000 mi
Suspension
Filed May 7, 2004

ON MONDAY, 5/3/04, MY SON BACKED OUR 1998 GMC ENVOY OUT OF HIS GARAGE. THE LEFT FRONT END DROPPED TO THE GROUND. ACCORDING TO GMC DEALER, THE BALL JOINT AND CV JOINTS FAILED. DEALER ADVISED US RECALL HAD BEEN ISSUED FOR GMC JIMMYS UP TO 1996 YEAR, BUT NOTHING FOR 1998. HAD MY SON BEEN DRIVING ON THE HIGHWAY, SERIOUS INJURY OR WORSE COULD HAVE RESULTED. *AK

NHTSA ID
10068454
Incident
May 3, 2004
Mileage
75,000 mi
Engine
Filed Apr 17, 2004

I WAS DRIVING ALONG AT HIGHWAY SPEEDS WHEN MY 1998 GMC ENVOY WITH 43162 MILES STOPPED ACCELERATING. WHEN I STEPPED HARDER ON THE GAS, THE ENGINE WOULD NOT REV AND POWER BEGAN TO RUN OUT FROM THE ENGINE. THE MOTOR STALLED AND YET THE ELECTRICITY WAS STILL ON IN THE CAR. I BEGAN TO LOSE BRAKING POWER AND STEERING BECAME HARDER. I WAS ABLE TO PULL OFF THE ROAD, TURN OFF AND TURN THE CAR BACK ON AGAIN. BUT THE CAR STALLED AGAIN AND AGAIN, FIVE (5) TIMES IN SIX (6) MILES. THIS HAPPENED SEVERAL YEARS BACK, AND HAS CONTINUED TO HAPPEN INTERMITTENLY. I ALWAYS THOUGHT IT HAPPENED WHEN I GOT BELOW 1/4 OF A TANK OF GAS, BUT TONIGHT I WAS AT HALF A TANK. THE ONLY THING I NOTICED WAS THE OOIL PRESSURE GAGUE WAS AT SLIGHTLY RIGHT OF MIDDLE, LIKE AROUND 60 I THINK, WHICH HAPPENS ONLY OCCASIONALLY. FINALLY I GOT HOME AND, WITH THE CAR IN PARK, PUT CONTINUOUS EVEN PRESSURE ON THE ACCELERATOR BUT THE NUMBER OF RPMS WAS VARYING, BY UP TO 1000 OR 1500, FROM 3500 DOWN TO 2000 -- UP AND BACK CONTINUOUSLY BUT NOT ON AN EVEN CYCLE. IT'S VERY DANGEROUS WHEN THIS HAPPENS UNEXPECTEDLY AT HIGHWAY SPEEDS AND I HAVE BROUGHT IT TO THE DEALER BEFORE TO REPORT THIS (SINCE AROUND 1998 OR 1999) BUT THIS KEEPS HAPPENING. I ONLY HAD THOSE FEW SECONDS WHEN THE MOTOR WAS NOT ACCELERATING BUT THE CAR HAD NOT YET STALLED TO REACT -- PUT ON THE HAZARD LIGHTS, PULL OFF THE ROAD, COME TO A STOP -- AND LUCKILY I KNEW WHAT TO DO OR ELSE I COULD HAVE BEEN KILLED BY SOMEONE REAR-ENDING MY CAR. PLEASE HELP, I AM TERRIFIED OF THE CAR AND HAVE LOST ALL CONFIDENCE IN IT, YET AGAIN.*AK

NHTSA ID
10066384
Incident
Apr 17, 2004
Mileage
43,162 mi
Visibility
Filed Mar 17, 2004

WHEN DRIVING UNDER RAINY CONDITIONS THE WINDSHIELD WIPERS QUIT UNEXPECTEDLY AND THEN CAME BACK ON. CAUSE IS UNKNOWN. *AK *JB

NHTSA ID
10058007
Filed Jan 15, 2004

WHEN MY VEHICLE WAS UNDER WARRANTY I DID HAVE A PROBLEM WITH THE LIGHTS GOING COMPLETELY OUT FOR A FEW SECONDS AT NIGHT WHILE DRIVING. THE BLINKED OFF AND THEN ON AGAIN. WHEN I TOOK IT IN FOR A REPAIR AND MENTIONING ALL THE LITTLE THINGS THAT WERE NOT WORKING BEFORE THE WARRRANTY WAS UP I HAD MENTIONED THAT ALONG WITH A FEW OTHER MINOR COMPLAINTS. THE DID NOT FIND ANY PROBLEM WITH THE LIGHTS. I DID HAVE A PROBLEM ALSO WITH THE ALIGNMENT AND THEY SAID THAT WAS FINE ALSO AND IT WAS NOT FIXED. BUT IT DEFINATLY HAD A PROBLEM WITH THAT ALSO. THE SAME THING HAPPENED TO ME LATER ON WHILE DRIVING AT NIGHT WHEN THE LIGHTS WENT OUT. BUT THEY DID COME BACK ON AFTER A FEW SECONDS. IT IS A VERY SCARY FEELING WHEN DRIVING IN THE COUNTRY AT NIGHT AND THE LIGHT GO OUT. IT HAS BEEN HAPPENING MORE NOW. MY VEHICLE HAS 55,000 ON IT. I THINK THAT IS TO PREMATURE TO HAVE SUCH AN EXPENSIVE SAFETY PROBLEM. I DID CALL THE DEALER AND HE SAID THAT THE LIGHTING SYSTEM FOR REPLACEMENT IS LIKE $1,200. THEY ONLY MADE THAT LIGHTING SYSTEM FOR 2 YEARS AND I CAN SEE WHY. IT IS FAULTY. HAS THERE BEEN OTHER PROBLEMS? PLEASE LET ME KNOW WHAT I CAN DO ABOUT THIS. THANK YOU

NHTSA ID
10070479
Incident
Jun 15, 2001
Mileage
35,000 mi
Engine
Filed Jan 15, 2004

VEHICLE HAS BEEN WELL MAINTAINED. DEALER ALSO STATED THAT THE VEHICLE SHOWED NO SIGNS OF NEGLECT. ENGINE LOCKED UP WITH OUT WARNING. MANUFACTURE IS NOT WILLING TO SHARE COST OF REPLACMENT BUT DOES AGREE THAT ENGINE HAS VERY LOW MILEAGE FOR THIS TYPE OF PROBLEM.

NHTSA ID
10069530
Incident
Jul 15, 2003
Mileage
80,000 mi
Exterior lighting
Filed Dec 29, 2003

I PURCHASED A NEW 1998 GMC ENVOY (VEHICLE IS BASED UPON THE GMC S-10 "JIMMY" MODEL) IN JANUARY 1999. THE VEHICLE AS OF 12/2003 HAS ONLY 15,400 MILES. FROM TIME TO TIME THE RIGHT HIGH INTENSITY DISCHARGE ("HID") LAMP DOES NOT FUNCTION AND THE VEHICLE OPERATES WITH ONLY ONE HEADLIGHT AT NIGHT. INITIALLY, I SOUGHT TO HAVE THE RIGHT SIDE HID LAMP REPLACED BUT AFTER DOING A SIGNFICANT AMOUNT OF RESEARCH DISCOVERED THAT THE MANUFACTURER OF THIS PARTICULAR HID LAMP NO LONGER PRODUCES IT AND THERE ARE NO AVAILABLE "LIKE-KIND" REPLACEMENTS ON THE AFTER-MARKET. GIVEN THE SPECIFIED USAGE HOURS FOR HID LAMPS, THIS TYPE OF HID LAMP MAY BE LATENTLY DEFECTIVE AS THERE ARE MANY REPORTS OF THIS PROBLEM, PARTICULARLY CONCERNING THE PASSENGER SIDE HID LAMP. FURTHER, OWNERS/OPERATORS OF VEHICLES WITH THIS TYPE OF HID SYSTEM WILL NOT KNOW OF THIS HEADLIGHT SAFETY PROBLEMS (E.G. DEFECTIVE LAMPS THAT DO NOT HAVE AN HOURLY USE LIFE AS SPECIFIED AND INABILITY OF GMC/MANUFACTURER TO PROVIDE AN ADEQUATE SUBSTITUTE) UNTIL YEARS AFER PURCHASING A VEHICLE. PRELIMINARY RESEARCH ALSO INDICATES THAT WHILE A "RETRO-FIT" MAY BE POSSIBLE, THE COST OF SUCH ACTION FOR BOTH HID LAMPS IS IN EXCESS OF $1,200 AND IN SOME INSTANCES A MODIFICATION OF A SAFETY SYSTEM (NIGHT TIME DRIVING LIGHTS) ON A VEHICLE MAY BE PROHIBITED BY STATE LAW. *AK

NHTSA ID
10051284
Incident
Nov 15, 2003
Tires & wheels
Filed Jul 1, 2002

LEFT REAR WHEEL CAP AND HUB CAME OFF WHILE SWITCH ING AT 15 MPH. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
8013055
Incident
Jun 27, 2002
Tires & wheels
Filed Jun 28, 2002

LEFT FRONT AND REAR TIRE CAME OFF WHILE DRIVING. COULD HAVE CAUSEDAN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

NHTSA ID
8012959
Incident
Jun 12, 2002
Engine
Filed Mar 28, 2002

WHILE DRIVING THE VEHICLE STARTED BLOWING OUT COOL AIR.ENGINE OVERHEATED SHUTTING VEHICLE DOWN. TOOK TO DEALER AND DEALER INDICATED RADIATOR HAD RUSTED ON INSIDE. NEED NEW ENGINE AND RADIATOR. NLM

NHTSA ID
8006607
Exterior lighting
Filed Mar 20, 2002

UPON PURCHASING VEHICLE, IN FIRST YEAR, HEADLIGHTS HAD TO BE REPLACED TWICE IN SAME YEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
8006019
Suspension
Filed Apr 18, 2001

AFTER LEAVING A PARKING LOT WHERE THE KEY HAD BEEN LEFT TURNED ON WE NOTICED A LOUD NOISE FROM THE REAR OF THE CAR. AFTER STOPPING IT WAS NOTICED THE CAR HAD GONE UP IN THE BACK BY 6 - 12 INCHES. WE PROCEDED TO THE DEALER (1/2 MILE AWAY) AND THE REAR SUSPENSION CAME DOWN BY ITSELF. I HAVE NOT TAKEN IT TO THE DEALER FOR SERVICE. THE DAY OF INCIDENT WAS A SATURDAY AND THEY HAD NO SERVICE AVAILABLE.*AK

NHTSA ID
744232
Incident
Apr 7, 2001
Other / unspecifiedTransmission
Filed Dec 18, 2000

TRACTION MALFUNCTIONED, CAUSING REAR WHEELS TO LOCK UP AND RESULTING IN VEHICLE SPINING WHICH COYLD HAVE RESULTED IN A CRASH. DEALER COULD NOT DETERMINE CAUSE. PROBLEM STILL EXISTS. PLEASE PROVIDE FURTHER INFORMATION. *AK

NHTSA ID
876638
Incident
Jun 1, 1999
ElectricalExterior lighting
Filed Aug 9, 2000

NO SUMMARY

NHTSA ID
727211
Incident
Jul 30, 2000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .