Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2007 GMC Envoy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 55 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 55, in the owner's own words
Headlights go out on there own and may come back on a few minutes later but right back out again. The vehicle had this as a recall but if it was repaired the repair is not working. The manufacturer is claiming the recall expired, obviously without them making contact to do the repair. Now they think it's good business practice to ignore their problem and put customers lives at risk.
The contact owns a 2007 GMC Envoy. The contact stated while driving approximately 60 MPH and also at other speeds, the low beam headlights became inoperable. The contact was able to activate the high beam headlights to continue driving. The contact stated that the failure with the low beam headlights was intermittent. The contact stated there was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact purchased replacement bulbs for the vehicle however, the failure persisted. The contact researched and related the failure to NHTSA Campaign Number: 15V519000 (Exterior Lighting) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 153,000.
The contact owns a 2007 GMC Envoy. The contact stated while driving 70 MPH, the headlamps became inoperable. There were no warning lights illuminated. The contact stated she turned on the hi-beam and was able to continue to drive the vehicle. The vehicle was taken to the dealer; however, the dealer did not diagnose the vehicle. The dealer advised the contact to bring the vehicle in whenever the failure reoccurred. The contact stated that the failure had been reoccurring intermittently while driving. The contact contacted a second dealer Poage Chevrolet (851 W Pearce Blvd, Wentzville, MO 63385) who advised the contact that her vehicle could not be repaired under NHTSA Campaign Number: 15V519000 (Exterior Lighting) since the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 145,000.
THE DAYTIME RUNNING LIGHTS (DRL) AND THE LOW BEAM HEADLIGHTS DO NOT LIGHT EVEN WHEN THE DASHBOARD LIGHT SWITCH IS PLACED IN THE 'HEADLIGHT' ON POSITION. TROUBLESHOOTING REVEALED THAT THIS FAILURE WAS CAUSED BY THE BODY CONTROL MODULE (BCM) LOCATED BENEATH THE REAR SEAT. A DIGITAL LOGIC SIGNAL FROM THIS MODULE, BASED ON SENSOR INPUTS FROM THE AMBIENT LIGHT SENSOR, PARKING BRAKE AND WINDSHIELD WIPERS, IS PROVIDED TO THE UNDER-HOOD ELECTRONIC RELAY THAT ACTIVATES THE HEADLIGHTS. THERE ARE THREE POSSIBLE SIGNAL OUTPUTS FROM THE BCM...A LOGIC LOW (LIGHTS OFF), A LOGIC HIGH (LOW BEAMS FULL ON) OR A PULSE WIDTH MODULATED SIGNAL TO CREATE THE DIMMER DRL LOW BEAM INTENSITY. IF THE BCM FAILS, THE LOW BEAM HEADLIGHTS WILL NOT TURN ON. THERE IS NO AFFIRMATIVE INPUT TO THE ELECTRONIC RELAY FROM THE LIGHT SWITCH, NOT ROUTED THROUGH THE BCM, TO ACTIVATE THE LOW BEAM HEADLAMPS. THIS IS A MAJOR SAFETY ISSUE. WHEN THE BCM FAILS AT NIGHT, THE DRIVER HAS NO LOW BEAM HEADLAMPS. THE ONLY LIGHTS AVAILABLE ARE THE FOG LAMPS OR THE HIGH BEAM LAMPS, BUT ONLY AFTER SETTING THE DASHBOARD LIGHT SWITCH TO THE HEADLAMP POSITION. HEADLAMPS ARE A NECESSITY, NOT A OPTIONAL FEATURE. THEIR OPERATION SHOULD NOT RELY ON AN ELECTRONIC SUB-SYSTEM WHOSE FAILURE MODE PREVENTS THE LOW BEAM HEADLIGHTS FROM WORKING. THIS SYSTEM WAS DESIGNED THE 'EASY' WAY WITHOUT REGARDS TO VEHICLE SAFETY...NAMELY THAT WHEN THE DASHBOARD LIGHT SWITCH IS IN THE ON POSITION, THE HEADLIGHTS ARE ENABLED BY A SIGNAL DIRECTLY FROM THAT SWITCH. WITHOUT AN AFFIRMATIVE ENABLING SIGNAL FROM THE MANUAL DASHBOARD LIGHT SWITCH, THE SYSTEM AND VEHICLE OPERATOR IS AT THE MERCY OF THE BCM, WHICH COULD FAIL AT NIGHT OR ON THE WEEKEND (WHEN A REPAIR SHOP IS UNAVAILABLE) RENDERING THE VEHICLE DANGEROUS OR UN-DRIVEABLE.
NO LOW BEAMS OR RUNNING HEADLAMPS
WE HAVE A 2007 GMC ENVOY, INTERMITTENTLY OUR HEADLAMPS AND DAYTIME RUNNING LAMPS WOULD CUT OFF AND ON, SOMETIMES WHILE WE HAVE BEEN DRIVING IN THE CITY AND ON THE HIGHWAY AND SOMETIMES RIGHT WHEN WE PUT THE VEHICLE IN DRIVE BEFORE WE MOVE. ABOUT A WEEK AGO THEY CUT OFF AND HAVE NOT EVER CUT BACK ON. WE FOUND ON THE NHTSA WEBSITE THAT THERE HAD BEEN A RECALL FOR THE HEADLAMPS AND DAYTIME RUNNING LAMPS ON 2006 - 2007 GMC ENVOYS, THE RECALL IS FOR THE HEADLAMP MODULE. WE CONTACTED OUR LOCAL DEALER ABOUT GETTING THE RECALL REPAIRED BUT WERE TOLD OUR "VIN" WAS NOT INCLUDED IN THE RECALL. WE ALSO CONTACTED GM DIRECTLY AND SPENT OVER AN HOUR ON THE PHONE WITH THEIR CUSTOMER SUPPORT AS WELL AS A SUPERVISOR ONLY TO BE TOLD OVER AND OVER THERE WAS NOTHING THEY COULD DO TO HELP. WE TOOK OUR VEHICLE TO THE DEALER FOR REPAIR SINCE IT IS ILLEGAL TO DRIVE AT NIGHT WITHOUT HEADLIGHTS, AFTER THEY DIAGNOSED THE ISSUE WITH OUR 2007 GMC ENVOY THEY REPORTED THAT THE PROBLEM WITH OUR 2007 GMC ENVOY IS THE EXACT SAME ISSUE AS THE ONES THAT ARE COVERED IN THE RECALL, THE HEADLAMP MODULE IS BAD! WE ONCE AGAIN CALLED GM, GAVE THEM THE DIAGNOSES BUT ONCE AGAIN THEY SAID THERE IS NOTHING THEY CAN DO! NEEDLESS TO SAY WE ARE BEYOND FRUSTRATED.
HEADLIGHTS HAVE INTERMITTENTLY SHUT OFF WHILE VEHICLE IS TRAVELING
HEADLAMPS TURN OFF WIN DRIVING IT HAS DONE THIS IN THE CITY AND ON THE HIGHWAY I HAVE TO PULL OVER AND TURN THE KEY OFF AND WIN I RESTART IT ITS FINE. THIS OCCURRED SUDDENLY AND INTERMITTENTLY STILL NOT DETERMINED WHY. I DID FIND A RECALL ON THESE VEHICLES BUT MY VIN IS NOT LISTED THIS IS NOT SAFE AND GM SHOULD PAY FORE IT NOT ME THANK YOU. 2007 GMC ENVOY
WHEN DRIVING AT NIGHT WITH LIGHTS ON LOW BEAMS, THE HEADLIGHTS WILL GO OUT AND ONLY THE HIGH BEAMS WORK. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION, ON BOTH RURAL AND CITY HIGHWAYS. THIS HAS BEEN GOING ON FOR 6 PLUS MONTHS. MOST RECENTLY, LAST NIGHT.
REGULAR HEADLIGHTS GO OFF AND NEED TO USE BRIGHTS TO DRIVE AT NIGHT
TAKARA RECALL, ON TOP OF THE COMPLAINTS AVAILABLE TO PICK FROM MY POWER STEERING SYSTEM HAS JUST NOW STARTED LEAKING CONSISTENTLY, I TAKE IT INTO THE SHOP AND THEY CANNOT FIND ANYTHING. THEY JUST WANT TO REPLACE THE ENTIRE SYSTEM. I HAVE TO REFILL EVERY 2 WEEKS AT LEAST.
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHEN THE VEHICLE WAS STARTED, THE DAYTIME RUNNING LAMPS WERE ACTIVATED AND THE GREEN INDICATOR WAS ILLUMINATED. AFTER APPROXIMATELY 90 SECONDS, THE DAYTIME RUNNING LAMPS DEACTIVATED AND THE GREEN INDICATOR WAS NO LONGER ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE HEADLIGHT MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 208,000.
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT BOTH LOW BEAM HEADLIGHTS AND THE DAYTIME RUNNING LAMPS STOPPED ILLUMINATING INTERMITTENTLY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN TSB: 4T1241. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF THE TSB, BUT THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
WHEN DRIVING IN DARK ON SINGLE LANE UNLITE HIGHWAYLOW BEAM LIGHTS SUDDENLY TURNED OFF. I HAD TO DRIVE WITH HIGH BEAMS. AFTER 20 MINUTES WHEN CHECKED THE LOW BEAMS WORKED BUT WENT OUT AFTER A FEW MINUTES. NOW INTERMITTENTLY WORKING.
THREE TIMES WHEN I TURN THE CAR ON AND PUT IT IN GEAR, THE HEADLIGHTS WOULD COME ON, THEN AFTER ABOUT A WEEK OR TWO THEY GO OUT, SO I PURCHASE NEW HEAD LIGHTS THAT WASN'T THE PROBLEM.SO I PUT THE ORIGINAL ONES BACK ON TWO DAYS LATER THEY WORK, THREE TIMES IT HAPPEN NOW THEY ARE OUT AGAIN. THEY ALWAYS GO OUT AFTER BEING PARK FOR SOME LENGTH OF TIME.
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 40 MPH, THE HEADLIGHTS FAILED TO WORK. AFTER A FEW MINUTES, THE HEADLIGHTS AUTOMATICALLY TURNED ON AND WORKED NORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (WILLISTON MOTORS, 1801 2ND AVE W, WILLISTON, ND 58801) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 888-988-7267 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: 8-3395918942. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
THE LIGHT RELAY SWITCH IS BAD. AT NIGHT THE LIGHTS GO OUT AND WILL ONLY WORK IF I TURN ON THE BRIGHT LIGHTS AFTER A WHILE THEY COME BACK ON. I HAVE RECEIVED A SPECIAL RECALL NOTICE FROM GM BUT THEY SAID THAT MY VIN NUMBER IS NOT INCLUDED EVEN THOUGH THE YEAR MAKE AND MODEL IS THEY WILL ONLY FIX IF I PAY FOR IT NOT SURE WHY ALL VIN NUMBERS ARE NOT INCLUDED IN RECALL IF I'M HAVING THIS PROBLEM THE ANOTHER VIN NUMBER IS AND THEY PAY FOR FIXING IT AT 100% REGARDLESS OF THE MILEAGE. I HAD CALLED AND ASKED ABOUT THE PROBLEM WHEN IT FIRST STARTED GOING OUT THEY SAID IT WAS COST OVER $200.00 FOR THE PART. AT THAT TIME I WASN'T DRIVING AT NIGHT VERY LITTLE. BUT NOW I AM AND I NEED IT FIXED BUT THEY WILL NOT FIX IT UNDER THE SPECIAL RECALL UNLESS I PAY FOR IT. SO I'M HAVING TO DRIVE WITH MY BRIGHTS ON WHEN IT GOES OUT AND I DO NOT KNOW WHEN IT WILL GO OUT.
BOTH HEADLIGHT LOW BEAMS SUDDENLY STOPPED WORKING . HIGH BEAMS STILL WORK.
HEADLIGHTS CONTINUE TO GO OUT WHILE DRIVING CITY STREETS AND HIGHWAY. WINDOWS HESITATE TO GO UP AND MAKE A GRINDING NOISE. AT TIMES SMELLS LIKE SMOKE AND THEN DISSIPATES.
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE DEALER (COURTESY BUICK GMC LAFAYETTE LOCATED AT 4750 JOHNSTON ST, LAFAYETTE, LA 70506; (337) 504-7342) WAS CONTACTED AND STATED THAT THE DEALER WOULD NOT WORK WITH VEHICLES OVER TEN YEARS OLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 888-988-7267 AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND EXCEEDED THE MILEAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE LOW BEAMS FAILED TO ILLUMINATE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V248000 (ELECTRICAL SYSTEM AND VISIBILITY), 12V406000 (ELECTRICAL SYSTEM AND VISIBILITY) AND 15V519000 (EXTERIOR LIGHTING). THE DEALER ALSO REPLACED THE WINDOW REGULATOR DUE TO THE WINDOWS FAILING TO GO UP AND DOWN RANDOMLY. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE HEADLIGHTS RANDOMLY SHORTED OUT MORE THAN TWICE. THE CONTACT REPLACED THE #46 FUSE FOR THE RELAY DUE TO THE FAILURE BUT WAS UNCERTAIN IF THE LOW BEAMS WOULD FAIL AGAIN. THE MANUFACTURER EXCLUDED THE VEHICLE FROM A RECALL. THE RECALL DETAILS WERE UNKNOWN. THE FAILURE MILEAGE WAS 120,000.
BOTH HEADLIGHTS ABRUPTLY STOPPED WORKING. LOW-BEAM HEADLAMPS AND DAYTIME RUNNING LIGHTS DID NOT FUNCTION. WHILE RESEARCHING POSSIBLE CAUSES AND SOLUTIONS, I DISCOVERED A GM SAFETY RECALL (NO. 14291) WHICH PRECISELY DESCRIBED THE PROBLEM. UPON PRESENTING THE VEHICLE FOR REPAIRS, THE SERVICING DEALER INDICATED THE RECALL DID NOT COVER MY VEHICLE. GIVEN NO OTHER VIABLE OPTIONS, I APPROVED THE REPAIR, THE COST OF WHICH WAS $278. I CONTEND THAT MY VEHICLE SHOULD HAVE BEEN COVERED UNDER SAID RECALL AND AM ASKING NHTSA TO REVIEW THIS MATTER.
TAKATA RECALL- I WAS DRIVING HOME ON A BUSY CITY STREET AT 6:30 PM IT WAS DARK BOTH HEADLIGHTS MALFUNCTION AT SAME TIME. WHEN I ARRIVE HOME THE DOOM LIGHTS INSIDE THE CAR WOULD NOT GO OFF, ABOUT 45 MINUTES LATER THEY WENT OFF. I WAS AFRAID FOR MY SAFETY AND OTHERS AS I WAS DRIVING HOME IN DARK.
I'M HAVING A PROBLEM WITH MY HEADLIGHTS GOING OFF WHILE I'M DRIVING DOWN THE ROAD. IT SEEMS TO HAPPEN WHILE THE LIGHTS ARE IN AUTOMATIC MODE AND WHEN I TRY TO SWITCH THEM ON MANUALLY AFTER IT HAPPENS IT TAKES A FEW MINUTES FOR THEM TO RESPOND. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. AND OTHERS THAT I KNOW WITH THE SAME MODEL VEHICLES ARE HAVING THE SAME PROBLEM. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .