RoadVitals

2001 GMC Incomplete/Cutaway C3

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2001 GMC Incomplete/Cutaway C3. 1 NHTSA investigation names it; and 57 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA06016ClosedEngineering Analysis

CRANK POSITION SENSOR FAILURE - STALL

Opened Sep 14, 2006
Closed Nov 9, 2007

IN A LETTER DATED NOVEMBER 7, 2007, GENERAL MOTORS (GM) REPORTED TO THE OFFICE OF DEFECTS INVESTIGATION (ODI) THAT IT WILL CONDUCT A SAFETY RECALL (07V-521) TO REPLACE THE CRANK POSITION SENSOR (CKP) IN APPROXIMATELY 12,000 MODEL YEAR (MY) 2001 CHEVROLET SILVERADO AND GMC SIERRA VEHICLES EQUIPPED WITH 8.1 LITER ENGINES MANUFACTURED ON OR BEFORE NOVEMBER 15, 2000.ACCORDING TO GM, THE CKP CAN FAIL INTERMITTENTLY OR PERMANENTLY.A PERMANENT CKP FAILURE WOULD RESULT IN AN ENGINE STALL WITHOUT RESTART.AN INTERMITTENT CKP FAILURE COULD CAUSE THE SERVICE ENGINE SOON LIGHT TO ILLUMINATE, THE VEHICLE TO RUN ROUGH OR THE ENGINE TO STALL BUT ALLOWS RESTART.AS A REMEDY, AN IMPROVED CKP WILL BE INSTALLED IN THE SUBJECT VEHICLES.THE RECALL CAMPAIGN WILL START IN DECEMBER 2007. DURING THE PRELIMINARY EVALUATION (PE06-016), AND THIS EA INVESTIGATION, GM AND ODI INDEPENDENTLY CONDUCTED DETAILED REVIEWS OF CERTAIN FIELD DATA TO UNDERSTAND THE NATURE AND RATE OF SUBJECT VEHICLE STALLING DUE TO CKP FAILURES.GM AND ODI REVIEWED GM'S WARRANTY CLAIMS FOR THE CKP WITH THE OBJECTIVE OF ASCERTAINING AN ESTIMATE OF THOSE CLAIMS REPRESENTING AN ENGINE STALL WHILE DRIVING.THE CKP WARRANTY CLAIMS WITHOUT VERBATIM TEXT WERE THE LARGEST SEGMENT OF WARRANTY CLAIMS.USING THOSE CLAIMS, GM SURVEYED VEHICLE OWNERS TO GATHER ADDITIONAL INFORMATION TO DETERMINE IF THE CLAIM WAS ASSOCIATED WITH A STALL WHILE DRIVING EVENT.BASED ON THE SURVEY, GM ESTIMATED THAT APPROXIMATELY 49% OF ALL WARRANTY REPAIRS FOR THE CKP INVOLVED A STALL WHILE DRIVING.ODI?S REVIEW OF GM'S SURVEY DATA PRODUCED A HIGHER ESTIMATE (71%) FOR STALL WHILE DRIVING.GM FURTHER ESTIMATED THE RATE OF STALL WHILE DRIVING FOR THE SUBJECT VEHICLES OVER TIME.IT ESTIMATED STALLING WHILE DRIVING RATES OF 1.6%, 4.6% AND 8.9% AT 1, 3 AND 6 YEARS IN SERVICE RESPECTIVELY.ODI'S REVIEW OF THE GM'S SURVEY DATA FINDS HIGHER ESTIMATED STALL WHILE DRIVING RATES OF 2.2%, 6.8% AND 13% AT 1, 3 AND 6 YEARS IN SERVICE RESPECTIVELY. ODI ALSO CONDUCTED A SURVEY OF VEHICLE OWNERS USING CONSUMER COMPLAINTS REPORTED TO BOTH ODI AND GM.THE OBJECTIVE WAS TO ASCERTAIN THE POTENTIAL SAFETY CONSEQUENCES OF AN ENGINE STALL DUE TO THE ALLEGED DEFECT.WITH RESPECT TO THE ABILITY TO RESTART THE VEHICLE AFTER A STALL, 11% REPORTED IMMEDIATE RESTART, 69% REPORTED DELAYED RESTART AND 20% REPORTED NO RESTART.OVER HALF NOTED AT LEAST ONE ENGINE STALL INCIDENT AT SPEEDS IN EXCESS OF 40MPH. ABOUT ONE-THIRD NOTED THE VEHICLE WAS STRANDED EITHER PARTIALLY OR FULLY IN A LANE OF TRAFFIC AFTER THE ENGINE STALL.ALL OF THE CONSUMERS SURVEYED NOTED MULTIPLE STALLING EVENTS PRIOR TO PROPER DIAGNOSIS AND REPLACEMENT OF THE CKP.BASED ON GM'S DECISION TO CONDUCT A SAFETY RECALL, THIS INVESTIGATION IS CLOSED.

ENGINE AND ENGINE COOLING:ENGINELed to recall 07V521000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Incomplete/Cutaway C3 by model year
YearComplaintsRecallsInvestigationsIssue Index
2004000
2003000
2002100
2001Viewing001
2000000
1999000
1998000
1997000
1996000
1995000
1994000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.