RoadVitals

1996 GMC Jimmy Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
49
Latest Jul 28, 2004
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 407 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1996 GMC Jimmy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 49 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

The 25 most recent of 49, in the owner's own words

Suspension
Filed Jul 28, 2004

RIGHT LOWER BALL JOINT APPEARS TO BE SHATTERED. MAINTENANCE WAS ABOVE LEVEL REQUIRED BY BOOK AND SEEMS TO BE A CASTING DEFECT. *AK

NHTSA ID
10082880
Incident
Jul 28, 2004
Mileage
104,100 mi
Suspension
Filed Nov 24, 2003

THE FRONT END OF THE VEHICLE VIBRATED WHILE DRIVING. THE DEALER DETERMINED THAT THE FRONT BALLS JOINTS WERE WORN OUT AND HAD TO BE REPLACED. *AK THE DEALER INFORMED THE CONSUMER THERE WAS RECALL ON THE BALL JOINTS, HOWEVER THE CONSUMER'S VEHICLE IDENTIFICATION NUMBER WA NOT INCLUDED. *JB *NM

NHTSA ID
10044608
Mileage
80,000 mi
ElectricalSuspensionTransmission+1 more
Filed Sep 23, 2003

THE CONSUMERS VEHICLE EXPERIENCED THE SAME PROBLEMS AS STATED IN RECALLS 01I018000 LOWER BALL JOINT; RECALL 03V159000 WINDSHIELD WIPER MOTOR, AND TRANSMISSION. RECALL NUMBER UNKNOWN. DEALER WILL NOT REPAIR BECAUSE VIN WAS NOT INCLUDED. *AK THE DEALER REPLACED THE LEFT LOWER BALL JOINT DUE TO A CRACKING NOISE. WHILE DRIVING THROUGH THE SNOW, THE CONSUMER WASN'T ABLE TO USE THE 4WD BECAUSE THE TRANSFER CASE NEEDED TO BE REPLACED. THE WINDSHIELD WIPERS WERE INTERMITTENT, A LOUD CRACKING NOISE HAD COME FROM THE RIGHT SIDE OF THE VEHICLE WHEN TURNING THE STEERING WHEEL. THE SERVICE DEALER STATED THAT THE ONLY PROBLEM WAS THE TRANSMISSION WHICH HAD A LEAK AND THE IGNITION SWITCH. *SCC *JB

NHTSA ID
10033964
Incident
Jul 16, 2003
Suspension
Filed Aug 26, 2003

WHILE DRIVING A CLICKING NOISE COULD BE HEARD, AND VEHICLE WOULD SHAKE. VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO REPAIR SHOP, WHERE MECHANIC DETERMINED THE FRONT UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED. *AK

NHTSA ID
10037641
Incident
Aug 25, 2003
Suspension
Filed May 26, 2003

MY 1996 GMC JIMMY HAS HAD BALL JOINT PROBLEMS (UPPER AND LOWER REPLACED AT 40K, 79K), ABS PROBLEMS (RECALLED TO CHANGE S/W, FAILED AT 80K) AND WINDSHIELD WIPER PROBLEMS (INTERMITTENT FAILURES AT 80K). ALL OF THESE PROBLEMS HAVE HAD RECALLS, BUT WHEN I CONTACT GMC THEY TELL ME MY VEHICLE IS NOT INCLUDED (VIN [XXX]). WHAT I DON'T UNDERSTAND IS IF MY CAR IS FAILING WITH THE EXACT PROBLEMS MENTIONED IN THE RECALL NOTICE, THEN THE PROBLEMS SEEM TO BE MORE WIDESPREAD THEN GM IS WILLING TO ADMIT. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10019296
Incident
May 20, 2003
Mileage
80,000 mi
Suspension
Filed Mar 6, 2003

THE FRONT UPPER BALL JOINT WAS DAMAGED, WHICH CAUSED THE WHEEL TO LEAN INWARD. *JB

NHTSA ID
10010036
Incident
Mar 5, 2003
Mileage
24,149 mi
Suspension
Filed Nov 5, 2002

CONSUMER STATE THAT THE VEHICLE WOULD VIBRATE AND MAKE SOME NOISE, CAUSING BY THE LOWER BALL JOINT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

NHTSA ID
8022220
Incident
Nov 4, 2002
Suspension
Filed Sep 9, 2002

WHILE HAVING VEHICLE SERVICED TECHNICIAN NOTICED THAT TIRES WERE WEARING OUT DUE TO LOWER BALL JOINTS NEEDED TO BE REPLACED. DEALER WAS CONTACTED, BUT COULDN'T FIND CAUSE. PLEASE PROVIDE FURTHER INFORMATION.*AK

NHTSA ID
8018148
Suspension
Filed Sep 5, 2002

THIS IS LISTED SPECIFICALLY ON NHTSA AS A SAFETY RECALL FOR MY VEHICLE (4WD 1996 GMC JIMMY). I WAS TOLD ON A RECENT SAFETY INSPECTION THAT THESE BALL JOINTS HAVE FAILED AND THAT A CRASH CAN RESULT. HOWEVER, THE DEALER SAYS IT IS NOT APPLICABLE TO MY VEHICLE AND THAT GMC WILL NOT PAY FOR IT. THE NHTSA NOTICE MAKES NO MENTION OF MANUFACTURER'S DATES OR PARTICULAR VINS, SO IT SEEMS ODD THAT THERE IS A KNOWN PROBLEM WITH THIS CLASS OF VEHICLE AND YET SOMEHOW IT IS NOT APPLICABLE TO MINE.*AK

NHTSA ID
766729
Incident
Aug 1, 2001
Suspension
Filed Jul 25, 2002

CONSUMER STATES AFTER FINDING OUT THAT HE COULD NOT GET HIS TRUCK ALIGNED, HE TOOK IT TO THE MECHANIC AND FOUND OUT THAT HIS LOWER BALL JOINTS ARE MOVING APPROX 1-1 1/2 IN. CONSUMER ALSO SAYS THAT WHEN HE SHIFTS HIS TRUCK FROM DRIVE TO REVERSE HE HEARS A KNOCK WHICH ALSO INDICATES THIS BALL JOINT PROBLEM.*JB

NHTSA ID
8014799
Incident
Jul 25, 2002
Suspension
Filed Jul 25, 2002

THE LOWER BALL JOINTS MOVE EXCESSIVELY (APPROX 1-1.5 INCHES) AND ARE WITHIN 1 MONTH OF BREAKING AND CAUSING A MAJOR ACCIDENT RISKING MY LIFE.*JB

NHTSA ID
764727
Incident
Jul 25, 2002
SteeringSuspension
Filed Jul 8, 2002

VEHICLE FAILED INSPECTION DUE TO A DEFECT IN IDLER ARM / LOWER BALL JOINTS. CONTACTED DEALER.*AK

NHTSA ID
8013398
Incident
Jul 3, 2002
Suspension
Filed Jun 26, 2002

THE CONSUMER WAS REQUESTING REIMBURSEMENT FROM THE MANUFACTURER FOR UPPER BALL JOINTS THAT WERE REPLACED PRIOR TO RECALL (01V-200). *YH WHEN THE CONSUMER HAD THE UPPER BALL JOINTS REPLACE, THEY WERE NOT REPLACED WITH GM PARTS. UPDATED *JB

NHTSA ID
566257
Incident
Jun 1, 2002
Suspension
Filed May 23, 2002

CONSUMER STATES THAT WHILE DRIVING THE FRONT WHEEL BEARING BROKE, CAUSING DAMAGES TO THE TIRE AND RIM. *JB THE BEARINGS FOR BOTH SIDES REQUIRE FIXING. THE UPPER AND LOWER BALL JOINTS BROKE WHILE THE CONSUMER WAS TRAVELING AND CUT THE RIM RUINING THE FRONT LEFT TIRE. THE DEALER REPLACED THE BALL JOINTS, THE WHEEL AND THE TIRE. *YH

NHTSA ID
8010396
Incident
Apr 6, 2002
EngineSuspension
Filed May 16, 2002

THERE WAS A RECALL OF 96 GMC JIMMY'S FOR INDEPENDENT FRONT CONTROL ARM UPPER: BALL JOINTS. WE WERE ADVISED THAT OURS WAS NOT INCLUDED IN THE RECALL. WE EXPERIENCED THIS PROBLEM AT 53918 MILES ON JAN. 8 2002. THE LOWER BALL JOINTS WERE REPLACED ALONG WITH 2 FRONT TIRES THAT WERE WORN AND VERY DANGEROUS BECAUSE OF THE BALL JOINT PROBLEM. ALSO REPLACED WERE: THE BELT TENSIONER, OIL COOLER LINES, WATER AND BELT - AT 54,000 MILES. WE RECEIVED A 168.98 REIMBURSEMENT FROM PONTIAC GMC AS A "GOODWILL ADJUSTMENT"(HALF OF THE BALL JOINT REPLACEMENT CHARGE). THEY NEVER ACKNOWLEDGE THAT THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL. PLEASE INCLUDE THIS COMPLAINT ON THIS VEHICLE FOR PROBLEMS WHICH SHOULD HAVE BEEN INCLUDED IN A RECALL. DOCUMENTATION OF REPAIRS AVAILABLE IF NEEDED. THANK YOU. *TS *NLM *DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT-OVER TO ARTEMIS**761991

NHTSA ID
10009209
Incident
Jan 8, 2002
Mileage
53,918 mi
Suspension
Filed May 3, 2002

LOWER BALL JOINTS HAVED CORRORED. A RECALL HAS BEEN ISSUED ON UPPER BALL JOINTS. MANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK

NHTSA ID
8009125
Suspension
Filed Jan 30, 2002

CONSUMER IS NOT SATISIFIED WITH REIMBURSEMENT RECEIVED FOR WORK DONE ON VEHICLE PRIOR TO SAFETY RECALL G01048S TO REPLACE FRONT SUSPENSION UPPER BALL JOINTS, DEALER STATED THAT LOWER BALL JOINTS NEEDED TO BE REPLACED AS WELL BUT WAS NOT UNDER RECALL, CONSUMER REQUESTING FULL REIMBURSEMENT FOR OUT OF POCKET EXPENSES. *TT

NHTSA ID
564188
Incident
Nov 6, 2000
BrakesElectricalEngine+5 more
Filed Jan 30, 2002

CONSUMER STATED THAT VEHICLE IS ON ITS 3RD TRANMISSION, THE TRANSMISSION DIPSTICK AND HOUSING NEEDED TO BE REPLACED DUE TO RUST FORMING ON THE TRANMISSION FLUID STICK, ALSO THE REAR AXLE SEALS WER REPLACED.*JB

NHTSA ID
564181
Suspension
Filed Jan 28, 2002

ORIGINAL LOWER BALL JOINTS NEEDED TO BE REPLACED AT 41 MONTHS, 20,696 MILEAGE BY GMC DEALER WITH GMC PARTS. THE REPLACEMENT BALL JOINTS AGAIN HAD TO BE REPLACED AFTER 2 YEARS, AT 35,710 MILES. THE VEHICLE IS NOT DRIVEN OFF ROAD AND SERVICED REGULARLY. THERE SEEMS TO BE A PROBLEM WITH THE GM BALL JOINTS.*AK

NHTSA ID
757454
Incident
Sep 29, 1999
Suspension
Filed Nov 23, 2001

WHILE MAKING A TURN AT 15 MPH BALL JOINT BROKE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

NHTSA ID
899384
Suspension
Filed Nov 20, 2001

VEHICLE WAS EXPERIENCING EXACT PROBLEM AS STATED IN RECALL# 98V150000 FOR THE BALL JOINTS, DEALER WAS CONTACTED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. PLEASE PROVIDE FURTHER DETAILS.*AK

NHTSA ID
899330
Incident
Nov 1, 2001
Suspension
Filed Nov 20, 2001

HAD TO REPLACE ALL 4 BALL JOINTS ND ACCORDING TO SHOP THAT FIXED IT THIS IS A COMMON PROBLEM WITH JIMMYS LIKE MINE. DEALER SAID THERE WERE NO RECALLS ON MINE BUT I CHECKED ON LINE MYSELF AND OTHER 1996 JIMMYS HAD BEEN RECALLED BUT THEY DIDN'T INCLUDE MY VIN #. WHEN TRYING TO GET INFORMATION FROM GMC AS TO WHY THEY SAID IT COULD BE DUE TO WHERE THE VEHICLE WAS MADE OR THAT THE BALL JOINTS USED COULD BE FROM A DIFFERENT MANUFACTURE. THEY REFUSED TO GIVE OUT THAT INFO. SAYING IT WAS CONFIDENTIAL. I TRIED GOING THROUGHT THE BBB AND WHEN GMC GOT THE COMPLAINT A LADY CALLED AND SAID BBB WOULD NOT HELP ME AND THAT THERE ISN'T A COURT IN THE COUNTRY THAT COULD GET THE INFO. ON WHERE VEHICLE WAS PRODUCED OR WHAT BALL JOINTS WERE USED ON MINE. SINCE MINE IS DRIVEN BY MY WIFE, HAS NEVER BEEN OFF ROAD OR ABUSED, THAT THE BALL JOINTS WORE OUT BEFORE THE TIRES, AND THAT GMC HAS RECALLED SIMILAR VEHICLES LEADS ME TO BELIEVE MINE WERE DEFECTIVE ALSO! I HAVE ALL THE CORRESPONDANCE VIA EMAIL WITH GMC IF YOU WOULD LIKE A COPY. THANKS AND PLEASE ADVISE HOW TO PROCEED. BEN SHOWN FEELLING HELPLESS AGAINST GMC. *AK

NHTSA ID
754727
Incident
Oct 10, 2001
SteeringSuspensionTires & wheels
Filed Nov 14, 2001

DURING NORMAL OPERATION OF VEHICLE AT ANY SPEED IT IS DIFFICULT TO MAINTAIN CONTROL OF VEHICLE BECAUSE OF A "FLOATING" SENSATION. DEALERSHIP HAS EXAMINED VEHICLE NUMEROUS TIMES, AND REPLACED VARIOUS COMPONENTS, INCLUDING STEERING BOX/ BALL JOINTS/ IDLER ARM, AND TIRES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

NHTSA ID
899073
Incident
Jan 1, 2000
Suspension
Filed Nov 7, 2001

THIS IS THE THIRD SET OF BALLJOINTS I WILL BE PUTTING IN. ITS CRAZY !*AK

NHTSA ID
754226
Incident
Mar 30, 2000
Body & structureBrakesDriver assistance+6 more
Filed Oct 31, 2001

CONSUMER STATED THAT THE AIR CONDITIONER (A/C) IS NOT COOLING, LEAKAGE AT THE COMPRESSOR AND EVAPORATOR, LEAKING WATER INTO THE FLOOR, AND THE A/C FAN INTERMITTENTLY HAS POWER SURGE FROM HIGH TO LOW BY ITSELF, HEATER BLEWS COLD AIR FROM HEATER CORE. *TT

NHTSA ID
785760

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .