2003 GMC Savana 2500 Owner Complaints

TL* THE CONTACT OWNS A 2003 GMC SAVANNAH 2500. THE CONTACT WAS DRIVING DOWNHILL IN REVERSE WHEN THE BRAKES MALFUNCTIONED AND WOULD NOT ENGAGE, CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO THE DEALER BUT THE DEALER WAS UNABLE TO LOCATE A FAILURE WITHIN THE BRAKES. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC YET THE MECHANIC WAS ALSO UNABLE TO DIAGNOSE A BRAKE FAILURE. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY FURTHER BRAKE FAILURES SINCE THE CRASH. THE FAILURE MILEAGE WAS 110,000.

NHTSA ID

10386035

Incident

Nov 9, 2010

Mileage

110,000 mi

TL* THE CONTACT OWNS A 2003 GMC SAVANA 2500. WHILE DRIVING 30 MPH HE HAD TO INCREASE HIS STOPPING DISTANCES DURING BRAKE APPLICATION. THE VEHICLE WAS TAKEN TO A SEARS REPAIR FACILITY AND HE WAS ADVISED THAT THE BRAKE MASTER CYLINDER FAILED. A REPRESENTATIVE FROM THE MANUFACTURER STATED THAT HE WAS INELIGIBLE FOR A FREE REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 117,000.

NHTSA ID

10297664

Incident

Dec 20, 2009

Mileage

170,000 mi

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHERE PARTS IN THE TRANSMISSION WERE REPLACED. AFTER 90,000 MILES, THE TRANSMISSION CEASED TO OPERATE AGAIN. THE VEHICLE WAS TAKEN TO A DIFFERENT SERVICE DEALER WHO OFFERED TO REPLACE THE TRANSMISSION IF A WARRANTY PACKAGE WAS PURCHASED AND THE TRANSMISSION WAS REPLACED. DURING THIS VISIT TO THE 2ND DEALER, A DIAGNOSTIC TEST WAS PERFORMED WHERE THE TAIL LIGHT WAS DISCOVERED NOT TO BE WORKING. THERE WAS NO REPAIR WORK PERFORMED FOR THE TAIL LIGHT. THE CONTACT ALSO EXPRESSED THAT ONE DAY THE DRIVER SEAT BELT WOULD NOT UNLATCHED SO THE SEAT BELT WAS BROKEN TO RELEASE THE CONTACT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER FOR RECALL REMEDY #05113 PERTAINING TO THE SEAT BELT. WHILE AT THE DEALER THE REMEDY REPAIR WORK WAS PERFORMED ON THE PASSENGER SEAT BELT BUT NOT THE DRIVER'S SEAT BELT. AFTER THE REMEDY REPAIR TO THE PASSENGER SEAT BELT, IT NO LONGER WORKED PROPERLY. THE SERVICE DEALER WAS CONTACTED; HOWEVER THE SERVICE DEALER HAD TO ORDER THE PARTS FOR ADDITIONAL REPAIRS. ALSO, WHILE DRIVING 25 MPH THE LUG NUT ON THE HUB CAP DETACHED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHERE PLASTIC LUG NUTS WERE INSTALLED AND THEY DETACHED AGAIN. WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, THE SERVICE MANAGER RECOMMENDED THE LUG NUTS BE GLUED ON. THE CONTACT TOOK THE VEHICLE TO A TIRE COMPANY WHO INSTALLED BRAND NEW TIRES AND LUG NUTS.

NHTSA ID

10166150

Incident

Feb 21, 2003

Mileage

6,000 mi

I HAVE SEVERAL 2003 GMC SAVANA CARGO VANS THAT ARE USED AS SERVICE VEHICLES FOR BUILDING MAINTENANCE. I HAVE RECENTLY HAD THREE INCIDENTS WHERE THE OUTER SECTION OF THE OEM WHEELS (RIMS) HAVE SEPARATED FROM THE CENTER SPOKE SECTION ALONG THE WELD LINES THAT JOIN THE TWO. THE WHEELS ON THE VEHICLES AFFECTED HAVE BEEN REPLACED AND I HAVE THE OTHERS INSPECTED FOR POSSIBLE SIGNS OF FAILURE. I HAVE ONE OF THE WHEELS THAT SPLIT IN MY OFFICE. THE MOST RECENT INCIDENT WAS 6/23/2006. *NM

NHTSA ID

10161799

Incident

Jun 23, 2006

Mileage

66,054 mi

ALL 4 BRAKES LOCK UP WHILE DRIVING. BRAKE PADS DRAGGING 1 DAY PRIOR TO LOCK UP. BRAKE PEDAL GOES HARD. EXTREMELY DANGEROUS. TOLD COMPUTER ERROR IS PROBLEM FIRST TIME. SECOND TIME ANSWER PENDING. TRANSMISSION DOES NOT ENGAGE IMMEDIATELY WHEN SHIFTING FROM REVERSE TO FOREWORD. BACK OUT OF DRIVEWAY ONTO PUBLIC STREET-LAG TIME, DANGEROUS. INTERMITTENT PROBLEM. NO RESOLUTION FROM DEALER. *NM

NHTSA ID

10159840

Incident

Jun 14, 2006

Mileage

25,000 mi