RoadVitals

2003 GMC Savana 3500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Mar 21, 2009
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 6, 2006

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2003 GMC Savana 3500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

ElectricalEngineOther / unspecified
Filed Mar 21, 2009
Fire reported

VAN WAS BEING DRIVEN EARLY MORNING FOR ABOUT 30 MINUTES. NO RAIN, 45 DEGREE OUTSIDE TEMP., HEADLIGHTS ON. DRIVER FIRST NOTICED DASH LIGHTS FLICKER & ALTERNATOR GAUGE SHOWING A DISCHARGE, THEN THESE ISSUES RETURNED TO NORMAL. THE VAN CONTINUED BEING DRIVEN FOR 15 MINUTES TO DESTINATION W/O FURTHER ISSUES. UPON DEPARTING VAN, DRIVER NOTICED UNUSUAL SMELL AND WAS TOLD BY ANOTHER PERSON THAT SMOKE AND FIRE WERE COMING FROM UNDERNEATH THE VAN AT ABOUT MIDPOINT. UPON INSPECTION THE DRIVER SAW FLAMES EMANATING FROM SAID POINT UNDERNEATH THE VAN AND LIQUIDS ON THE GROUND. EMERGENCY CALL TO THE FIRE DEPARTMENT WAS MADE & A THIRD PERSON BROUGHT A FIRE EXTINGUISHER TO THE SCENE. FIRE WAS EXTINGUISHED BUT REIGNITED AS THE FIREMEN ARRIVED TO COMPLETE THE JOB. VEHICLE NOT SEVERELY DAMAGED AND NO INJURIES. VEHICLE WAS TOWED FOR INSPECTION. DISCOVERED THE ALTERNATOR CHARGING WIRE TO THE BATTERY HAD NOT ORIGINALLY BEEN SECURED OR SHIELDED PROPERLY AND WAS RUBBING ON A BOLT HEAD SECURING TWO A/C CHARGING TUBES. OVER AN EXTENDED TIME THE WIRES INSULATION WORE THROUGH & VOLTAGE WAS SUPPLIED TO THE A/C FREON TRANSFER TUBES RUNNING FROM THE LEFT FRONT SIDE TO THE REAR OF THE VAN WHERE THEY CROSSED OVER TO THE DRIVER SIDE AT ABOUT MIDPOINT ON THE BODY. THE CROSS TUBES ARE BETWEEN THE VEHICLES BODY & LONG SHIELD. THIS IS WHERE THE POSITIVELY CHARGED REAR A/C TRANSFER TUBES MADE CONTACT WITH THE NEGATIVE/GROUNDED REAR HEATER TRANSFER TUBES, SPARKED & IGNITED THE COMBUSTIBLE FLUIDS WITHIN THE FREON. THE ALTERNATOR CHARGING WIRE WAS REPAIRED, SHIELDED & SECURED. THE DAMAGED REAR TRANSFER, CROSSOVER A/C/HEATER TUBES SET WAS ORDERED FOR REPLACEMENT. REAR HEATER TUBES WERE BYPASSED AND THE VEHICLE IS BEING DRIVEN WITHOUT A/C OR REAR HEAT UNTIL THE PARTS ARRIVE. NO APPARENT DAMAGE TO THE CHARGING SYSTEM, A/C OR REAR A/C/HEATER IS SUSPECTED AT PRESENT. CONFIRMATION WILL OCCUR WHEN PART IS INSTALLED AND A/C IS RECHARGED, COOLANT SYSTEM IS SERVICED AND TESTED. *TR

NHTSA ID
10262640
Incident
Mar 6, 2009
Mileage
58,500 mi
Electrical
Filed Jun 11, 2008
Fire reported

TL*THE CONTACT OWNS A 2003 GMC SAVANA 3500. THE CONTACT NOTICED THAT THE HORN IN THE VEHICLE SOUNDED AUTOMATICALLY WHILE PARKED. IN AN ATTEMPT TO STOP THE NOISE, SOMEONE PRESSED THE HORN TO COUNTERACT THE FAILURE. ALMOST IMMEDIATELY, SMOKE BEGAN POURING FROM THE HOOD AND THE POLICE DEPARTMENT WAS CALLED. THE VEHICLE WENT UP IN FLAMES WITHIN A MATTER OF MINUTES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. AT THE TIME OF THE COMPLAINT, THE CONTACT'S INSURANCE COMPANY WAS ASSESSING THE DAMAGE TO DETERMINE IF THE VEHICLE WAS DESTROYED. THE ENTIRE FRONT END WAS BURNED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 89,000.

NHTSA ID
10230563
Incident
Jun 8, 2008
Mileage
89,000 mi
BrakesSuspension
Filed Dec 6, 2006

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH UNDER NORMAL ROAD CONDITIONS, THE FRONT WHEEL BEARINGS FROZE UP, AND THE TIRES DID NOT TURN. THERE WERE NO WARNINGS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO REPLACED THE FRONT WHEEL BEARINGS AND THE BRAKE ROTORS. UPDATED 02/12/07. *JB

NHTSA ID
10175302
Incident
Nov 30, 2006
Mileage
70,115 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .