RoadVitals

2019 GMC Savana Cutaway Van

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 10, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 19, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2019 GMC Savana Cutaway Van, most frequently naming the brakes category. 1 safety recall has been issued covering this model year; and 81 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V702000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS

Sep 19, 2024
18,325 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2013-2019 Chevrolet Express Cutaway and GMC Savana Cutaway vehicles equipped with optional GM-provided body mounts (RPO BNC). The brake line may have insufficient clearance to the body mounts, which can result in brake line damage that can lead to a brake fluid leak.
The risk: A brake fluid leak can result in brake failure, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the brake line as necessary, free of charge. Interim letters informing owners of the safety risk were mailed November 5, 2024. A second notice will be sent once the remedy becomes available, anticipated February 28, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N242466950.
General Motors, LLCManufacturer number N242466950View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jan 10, 2025

This recall (N242466950 - Potential Brake Line Leak) was issued on September 19, 2024, for my 2019 GMC Savana (VIN: [XXX] ). After 4 months, no remedy or parts are available, leaving the vehicle undrivable. It is unsafe and cannot be transported/exported to Canada due to unresolved recalls. This delay is causing financial hardship and safety concerns. I kindly request NHTSA’s assistance in expediting the resolution of this safety-critical recall. I am a Canadian resident currently traveling and have used a temporary U.S. location (Bellingham, WA) to complete the form as the vehicle is currently located in the U.S. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11635375
Incident
Sep 19, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIT6425D

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

PIT6425C

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Savana Cutaway Van by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2023000—
2022000—
2021000—
2020000—
2019Viewing110—
2018010—
2017010—
2016010—
2015010—
2014010—
2013010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.