RoadVitals

2002 GMC Savana Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Oct 28, 2015
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
8
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 GMC Savana, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Body & structure325.0%
  • Engine216.7%
  • Brakes216.7%
  • Interior & seats18.3%
  • Tires & wheels18.3%
  • Visibility18.3%
  • Electrical18.3%
  • Fuel system18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

MY COMPLAINT IS OF THE PASSENGER SIDE PORTSIDE DOOR HINGES ON ALMOST ALL GMC SAVANAH 3500'S THAT I HAVE SEEN. IT IS A SAFTEY CONCERN FOR ME BECAUSE THE DOOR IS ALMOST COMPLETELY DETACHED FROM THE VEHICLE AND IS INOPERABLE. I HAVE LUBRICATED THE HINGES MANY TIME TO NO AVAIL. THE WELDS ON THE HINGES ARE BADLY CRACKED WITH JUST A VERY SMALL PART OF THE WELD(APROX. 1/4") HOLDING THE DOOR ON. THE DOOR WILL NO LONGER CLOSE COMPLETELY. I KNOW OF MANY OTHER VANS FROM THE SAME MODEL YEAR HAVE THIS SAME PROBLEM. ONE OF MY CLOSE FRIENDS AND HIS SON BOTH HAVE THE SAME EXACT VAN; WE BOUGHT THEM AT THE SAME TIME. THEY HAVE IDENTICAL PROBLEMS WITH THEIR HINGES. I HOPE THAT YOU LOOK INTO THIS FURTHER, I THINK IT MAY BE A RAMPANT PROBLEM, AND I DEFINITELY FEEL IT IS A MAJOR SAFTEY CONCERN. LASTLY, I WOULD VERY MUCH APPRECIATE A RESPONSE EMAIL. THANK YOU. SINCERELY, JIM MERKEL

NHTSA ID 10177363 · filed Dec 29, 2006

MY COMPLAINT IS OF THE PASSENGER SIDE PORTSIDE DOOR HINGES ON ALMOST ALL GMC SAVANAH 3500'S THAT I HAVE SEEN. IT IS A SAFTEY CONCERN FOR ME BECAUSE THE DOOR IS ALMOST COMPLETELY DETACHED FROM THE VEHICLE AND IS INOPERABLE. I HAVE LUBRICATED THE HINGES MANY TIME TO NO AVAIL. THE WELDS ON THE HINGES ARE BADLY CRACKED WITH JUST A VERY SMALL PART OF THE WELD(APROX. 1/4") HOLDING THE DOOR ON. THE DOOR WILL NO LONGER CLOSE COMPLETELY. I KNOW OF MANY OTHER VANS FROM THE SAME MODEL YEAR HAVE THIS SAME PROBLEM. ONE OF MY CLOSE FRIENDS AND HIS SON BOTH HAVE THE SAME EXACT VAN; WE BOUGHT THEM AT THE SAME TIME. THEY HAVE IDENTICAL PROBLEMS WITH THEIR HINGES. I HOPE THAT YOU LOOK INTO THIS FURTHER, I THINK IT MAY BE A RAMPANT PROBLEM, AND I DEFINITELY FEEL IT IS A MAJOR SAFTEY CONCERN. LASTLY, I WOULD VERY MUCH APPRECIATE A RESPONSE EMAIL. THANK YOU. SINCERELY, JIM MERKEL

NHTSA ID 10177361 · filed Dec 29, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 GMC SAVANA. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000. MAILED OUT 01/13/15*LJ

NHTSA ID 10668389 · filed Dec 26, 2014

WE OWN SEVERAL GMC SAVANA 3500 15 PASSENGER VANS. WE SEEM TO BE HAVING REPEAT ISSUES WITH THE EXHAUST MANIFOLD BOLTS BRAKING AND THE MANIFOLDS CRACKING. OUR 2002 HAS BEEN IN 2-3 TIMES AND OUR 2005 HAS IS NOW IN FOR IT'S SECOND MANIFOLD AND BOLTS. THE BOLTS ARE BREAKING AND THE MANIFOLDS ARE CRACKING. PLEASE ENCOURAGE A RECALL FOR THIS TYPE OF VEHICLE. AFTER CHECKING THE INTERNET, WE ARE NOT THE ONLY ONES WHO ARE EXPERIENCING THIS PROBLEM WITH THIS GM MOTOR. IT LOOKS AS THOUGH THIS IS A PROBLEM FROM ALL GMC VEHICLES WITH THE VORTEC 6.0L MOTOR. *TR

NHTSA ID 10482646 · filed Oct 30, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

2
reports

From owner reports, verbatim

S10 DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE REQUESTING ASSISTANCE WITH THE RECALL OF A 2012 GENERAL MOTORS VEHICLE. *SMD THE CONSUMER STATED IN MARCH 2015, HE RECEIVED AN INFORMATION LETTER, NOT A RECALL THAT THE BRAKE LINE MAY FAIL DUE TO INADEQUATE CLEARANCE. AFTER VISITING THE GMC DEALER, THE CONSUMER WAS INFORMED THERE WERE NO PROBLEM INDICATORS AT THAT TIME AND THE PART WOULD NOT BE REPLACED UNTIL IT FAILED. ON AUGUST 19, 2015, WHILE DRIVING ON A STEEP MOUNTAIN ROAD WITH AN 8% GRADE, THE BRAKES FAILED. BY USING THE TRANSMISSION TO ASSIST IN BRAKING, THE CONSUMER WAS ABLE TO DRIVE THE VAN TO A FLAT AREA BEFORE AN ACCIDENT OCCURRED. ALL THE BRAKE FLUID LEAKED FROM THE RESERVOIR AND FLUID SPLASHED ON THE UNDER CARRIAGE DUE TO BRAKE LINE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED IT WOULD TAKE 6-8 DAYS TO GET THE REDESIGNED PART. THE BRAKE LINE HAD A HOLE IN IT BECAUSE IT WAS INSTALLED IN A KNOWN AREA OF INADEQUATE CLEARANCE. *JB

NHTSA ID 10806903 · filed Oct 28, 2015

DT*: THE CONTACT STATED THE VEHICLE WOULD NOT STOP ON WET PAVEMENT AT 2-3 MPH. THE VEHICLE REAR ENDED ANOTHER VEHICLE; THE CONTACT'S VEHICLE RECEIVED MINOR DAMAGE. THE ABS DID NOT ACTIVATE AND THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA ID 10150116 · filed Feb 13, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

THE DRIVER AND PASSENGER SEATS ARE POWERED BY THE DURAS SEAT MECHANISMS. THE DRIVER SEAT STEEL BRACKET BROKE OFF AT ONE OF THE PIVOT POINTS WHICH LOWERS AND RAISES THE SEAT. I WOULD NEVER EXPECT THE METAL BRACKET TO BREAK (ESPECIALLY, ON SOMETHING IMPORTANT AS OF FRONT SEAT). I SPOKE WITH A WELDER ABOUT THE MECHANISM, HE FELT THE STEEL USED FOR THE BRACKET WAS TOO THIN. CURRENTLY, I REMOVED THE FRONT PASSENGERS SEAT AND INSTALLED THE PASSENGERS GOOD SEATS MECHANISM IN PLACE ON THE BROKEN ONE. *NM

NHTSA ID 10156856 · filed May 5, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

WHILE DRIVING AT 65 MPH DRIVER HEARD A TIRE BLOWING OUT. DRIVER PULLED OFF TO SIDE OF ROAD AND STOPPED VEHICLE. DRIVER CHECKED THE TIRES, AND NOTICED RIGHT REAR TIRE BLEW OUT. DEALERSHIP WAS CONTACTED. *AK

NHTSA ID 10037806 · filed Aug 28, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

CONSUMER STATES WHILE DRIVING AT 50 MPH THAT THE REAR SIDE WINDOW BROKE OUT LAND ON THE OUTSIDE OF THE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. MR *TR

NHTSA ID 8021456 · filed Oct 23, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

WHILE DRIVING AT HIGHWAY SPEEDS COMPUTER SHUT DOWN CAUSING THE VEHICLE TO STALL. DEALER ATTEMPTED TO REPAIR THE VEHICLE EIGHT TIMES, BUT HAS NOT BEEN ABLE TO REMEDY THE PROBLEM. *AK

NHTSA ID 10042050 · filed Oct 1, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

FUEL INJECTORS CLOGGING VERY OFTEN CAUSING VEHICLE TO RUN ROUGH AND SHAKE. DEALER REPAIRED FIRST TIME WITH ONLY 11,000 ON VEHICLE. BUT STATED THAT IT WAS NOT WARRANTY. INJECTORS ARE CONTINUING TO CLOG EVERY 6,000-7,000 MILES EVEN WHEN CHANGING FUEL FILTER AND HAVING INJECTORS SERVICED. AND USING QUALITY FUEL AND INJECTOR CLEANER EVERY 3,000 MILES. *AK

NHTSA ID 10112603 · filed Mar 6, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .