Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1997 GMC Sierra 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
YOU TURN ON THE WIPERS AND THEY DON'T WORK OR START AND THAN STOP TO WHICH YOU MUST GET OUT OF THE TRUCK AND GIVE A PULL ON THE WIPER ARM TO GET IT STARTED AGAIN. *TR
TL*THE CONTACT OWNS A 1997 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING DURING A RAINSTORM, THE WINDSHIELD WIPERS STOPPED FUNCTIONING. THE CONTACT PULLED OVER AND THE WIPERS BEGAN WORKING INTERMITTENTLY. MOST RECENTLY, THE WIPERS STOPPED FUNCTIONING ALTOGETHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HIM TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 67,550. THE CURRENT MILEAGE WAS 69,836.
TL*THE CONTACT OWNS A 1997 GMC SIERRA 1500. THE CONTACT STATED THAT HIS WINDSHIELD WIPERS WORK INTERMITTENTLY IN THE RAIN. HE IS EXPERIENCING THE SAME FAILURE LISTED IN NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE MANUFACTURER STATED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WILL TAKE HIS VEHICLE TO THE DEALER TO BE REPAIRED. THE FAILURE MILEAGE WAS 80,000.
PERSISTENT FAILURE OF WINDSHIELD WIPER OPERATION UNDER NORMAL VEHICLE OPERATION. THIS LED TO LACK OF VISIBILITY THROUGH WINDSHIELD. THERE IS A WELL DOCUMENTED RECALL OF THE WIPER MODULE ASSEMBLY FOR GM TRUCKS/VANS. MY TRUCK IS A 1997 GMC K1500. WHEN I TOOK MY TRUCK INTO THE DEALERSHIP, THEY INFORMED ME THAT MY PARTICULAR VIN WAS NOT INCLUDED IN THE RECALL VIN RANGE. THERE IS NO DOUBT MY TRUCK HAS THE BAD PARTS ILLUSTRATED IN THE RECALL(S) (EG, EA02006). MY COMPLAINT IS THAT IT SHOULD BE INCLUDED AND FIXED BY GM, AND THAT BY SOME SORT OF VIN TECHNICALITY OR ERROR, THEY REFUSE TO FIX. WHAT IS MY COURSE OF ACTION TO RECTIFY THIS SITUATION? *NM
DT*: THE CONTACT STATED THE WIPER/WASHER MOTOR THERE WAS A RECALL # 03023 PERTAINING TO INTERMITTENT FAILURE OF THE WIPERS AND A BUZZ UNDER THE DASH DUE TO BAD SOLDER POINTS WHICH FAILED 5 TIMES. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
PREVIOUSLY IDENTIFIED SAFETY DEFECT AS IDENTIFIED IN NHTSA CAMPAIGN ID NUMBER 03V159000 AND GM RECALL NO. 03023 AND IS CURRENTLY FAILING IN MY GMC AND PRESENTED TO FITZNER GMC JULY 26,2006 AND WAS DENIED REPAIR UNDER THE RECALL BY THE SERVICE MANAGER. *JB
DT*: THE CONTACT STATED THE WINDSHIELD WIPERS WORK INTERMITTENTLY OR NOT AT ALL. THERE IS AN NHTSA RECALL, # 03V159000, REGARDING THE VISIBILITY: WINDSHIELD WIPER/WASHER. THE VIN WAS NOT INCLUDED IN THE RECALL.
FOR THE LAST TWO YEARS WHEN I USE MY WINDSHIELD WIPERS THEY JUST ALL OF ASUDDEN JUST STOP. IF I CAN STOP I TRY TO MOVE THE WIPERS BY HAND WHICH WORKS SOMETIMES AND OTHERS IT DOESN'T OR THEY JUST START WORKING. IT HAPPENDS EVERYTIMES IT RAINS AND I HAVE TO USE MY WIPERS. WE CALLED A DEALSHIP TO SEE IF THERE WERE ANY RECALLS ON THIS AND THEY SAID THERE WERE RECALLS ON WIPERS DUE TO CRACKED SOLDER JOINTS BUT THEY SAID MY TRUCK WASN'T INCLUDED.
REF: RECALL NUMBER: 03V159000. (GM RECALL NO. 03023) I HAVE JUST LEARNED ABOUT THIS RECALL. I HAVE HAD INTEMITTENT ISSUES WITH MY WINDSHIELD WIPERS AS DESCRIBED. I HAVE ALLREADY REPLACED ENTIRE MOTOR, THEN REALIZED THERE WAS A RECALL. GMC STATES TO ME THAT MY VIN DOES NOT FALL IN THE GROUP EFFECTED IN THE RECALL. SERVICE INVOICE STATES THAT IT IS INDEED THE CIRCUIT BOARD, BUT THEY ARE NOT WILLING TO PAY FOR REPAIRS. I RETAINED OLD PART FOR TESTING PUPOSES. THIS IS A VERY DANGERIOUS ISSUE.*AK
1997 GMC SIERRA HAS WINDSHIELD WIPERS MALFUNCTION. WINDSHIELD WIPERS QUIT WORKING AT IFFERENT TIMES USUALLY WHEN IT IS RAINING. CURRENTLY THERE IS A RECALL FOR THIS TYPE OF EHICLE BUT ACCORDING TO GM, NOT FOR MY VEHICLE BASED ON THE VIN#. THE VIN # IS [XXX]. I HAVE NOT REPAIRED THE VEHICLE YET.*AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER STEERING ASSIST TENDS TO PULL THE WHEEL TO THE RIGHT OR LEFT WITH TOO MUCH ASSIST AFTER BARELY TURNING THE WHEEL ONE WAY OR THE OTHER (HAS ALWAYS DONE THIS SINCE NEW). WINDSHIELD WIPERS HAVE RECENTLY BEEN ACTING UP WHEN ACTIVATING THE WASHER MECHANISM. SOMETIMES THEY WON'T WORK, SOMETIMES THEY STOP IN THE MIDDLE OF THE WIPE CYCLE. THE DATE BELOW IS A REQUIRED FIELD, BUT THE INCIDENTS HAVE HAPPENED NUMEROUS TIMES SINCE I PURCHASED THE VEHICLE NEW.
I RECEIVED A RECALL NOTICE FOR MY 1997 GMC SUBURBAN. THE CAMPAIGN NUMBER IS 03023. THE DEFECT WAS RELATED TO THE WINDSHIELD WIPER MOTOR STOPPING WHICH HAS RECENTLY HAPPENED TO US DURING HEAVY RAINS. WHEN I BROUGHT THE VEHICLE TO THE DEALERSHIP (TUCKS TRUCKS IN HUDSON MA), THEY REFUSED WORKING ON THE VEHICLE AS THE GM SYSTEM SHOWED A CAMPAIGN STATUS AS "CLOSED". I CONTACTED GM AND THEY SAID THEY WOULD LOOK INTO IT. IN THE MEAN TIME I HAVE WIPERS THAT STOP WORKING INTERMITTENTLY DURING RAINSTORMS. I AM CURIOUS TO KNOW HOW MANY OF THESE CAMPAIGNS ARE CLOSED WITH NO REASON LISTED AS MINE IS.*AK
AUTOMATIC TRANSMISSION SLAMS INTO GEAR RECENTLY, CHANGED FLUID HELPED FOR A COUPLE OF MONTHS - WINDSHIELD WIPER MOTOR WORKS WHEN IT FEELS LIKE IT - FUEL GAUGE HAS NOT WORKED SINCE 1999 AND OTHER PEOPLE I KNOW HAVE THE SAME PROBLEMS WITH THEIR GENERAL MOTOR TRUCKS. *JB
WHILE DRIVING WINDSHIELD WIPERS MALFUNCTIONED WHICH MAY CAUSED VISUAL DIFFICULTY, AND COULD HAVE RESULTED IN A CRASH. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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