Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2010 GMC Sierra 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 33 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 33, in the owner's own words
Took truck in to have brake light checked to prepare for a trip. Got a call the next day from auto service center that the frame off the truck is completely rusted and that it was unable to be lifted up for service. They stated that the vehicle was unsafe to drive and that any hard bump, speed bump or over correction could cause the frame to fall out.
Extreme frame rust and rot issues with this truck and many around this year they’re rotting away excessively
The contact owns a 2010 GMC Sierra 1500. The contact stated that on numerous occasions while driving over a bump or bridge, the vehicle swayed abnormally. The contact was unsure if any warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the entire subframe was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,900.
Frame rusted out despite regular maintenance and cleaning. Rotted from the inside out, then spread to the wheel wells and bed. Crossmembers forming holes. Has gotten perpetually worse and is a well documented phenomenon by others online over the past 5 years.
Dashboard has been cracking overtime.
The contact owns a 2010 GMC Sierra 1500. The contact stated that upon inspection it was discovered that the receiver hitch was rusted and caused several holes. In addition, the spare tire hanger was also severely rusted. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 104,000.
The contact owns a 2010 GMC Sierra 1500. The contact stated that while the vehicle was being serviced, she was informed that the sub-frame was corroded. The contact took the vehicle to the used car dealer where she purchased the vehicle, and requested a second opinion. The vehicle was taken to a second inspection station and was Informed that the sub-frame was corroded. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 178,118.
MY DASH HAD 4 CRACKS IN IT. THE PART COVERING THE PASSENGER AIR BAG IS VERY IN SAFE
DASH CRACK AROUND PASSENGER AIRBAG WHICH COULD DAMAGE AIRBAG OR BECOME SHRAPNEL IN AN ACCIDENT. THIS IS MY 2ND DASH THAT CRACKED IN THE SAME LOCATION. *TR
EXTREME RUST ON UNDERCARRIAGE HAD BROKEN SUSPENSION, BRAKE LINES, FUEL LINES, FRAME INTEGRITY
CRACKED DASH BY PASSENGER AIRBAG! IF I WAS TO GET IN AN ACCIDENT AND MY PASSENGER AIRBAG GOES OFF MY PASSENGER IS MOST LIKELY GOING TO BE HIT WITH CRACKED DASH PIECES AS WELL.
MY 2010 GMC SIERRA HAS 47,000 MILES ON IT, PRIMARILY SITS IN A TEMPERATURE CONTROLLED GARAGE, AND HAS 3 CRACKS IN THE DASH. TWO OF THE CRACKS HAPPNED WHILE SITTING STATIONARY IN THE GARAGE. TWO OF THE CRACKS ARE CONNECTED TO THE AIR BAG CREATING A HAZARD. GMC NOR THE DEALER WILL TAKE CARE OF THIS CONSIDERING A LOT OF COMPLAINTS BY OTHER OWNERS.
DASH CRACK. DASH IS CRACKED AT AIRBAG. ALREADY BEEN REPLACED ONCE BY DEALER AND IS CRACKING IN SAME SPOT. AFRAID IF AIR BAG DEPLOYED IT COULD CAUSE SERIOUS HARM OR EVEN DEATH DUE TO SHARP PLASTIC PIECES THAT ARE BROKEN ON DASH
TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. WHILE DRIVING AT 50 MPH, THERE WAS AN ABNORMAL POPPING NOISE AND THE DASHBOARD HAD A HOLE. THE DASHBOARD WAS CRACKED ACROSS TO THE AIR BAG, AND PLASTIC AND METAL FRAGMENTS WERE EXPOSED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 73,000.
PERSISTENT BURNING OF HEADLIGHT BULBS. NUMEROUS HEADLIGHT BULB CHANGES, WIRING CHANGED, HOUSING CHANGED, AND LIGHT CONTINUES TO BURN OUT. NUMEROUS OWNERS OF THIS YEAR AND MODEL REPORTING THE SAME OCCURRENCE. VERY TIME CONSUMING, COSTLY, AND IRRITATING ESPECIALLY WHEN COPS BECOME INVOLVED AND HAND OUT TICKETS.
DASH CRACKED IN TWO PLACES ABOVE INSTRUMENT PANEL AN IN CORNER OF AIR BAG. I DON'T KNOW IF THE VEHICLE WAS IN MOTION OR STATIONARY.
UPPER DASHBOARD CRACKED ALONG AIRBAG LOCATION ON PASSENGER SIDE - TOP LEFT CORNER OF AIR BAG. CAR WAS PARKED, CRACK WAS JUST THERE WHEN I ENTERED THE VEHICLE ONE MORNING...NOT JUST ONCE BUT TWICE. APPARENTLY THE DASHBOARD CRACKS JUST AFTER THE THIRD YEAR AND RE-OCCURS WITH REPLACEMENT DASHBOARDS AS WELL (ALL DASHBOARDS ARE DEFECTIVE, INCLUDING THE REPLACEMENTS). NOTE: EXACT SAME CRACK AND LOCATION AS MANY OTHERS REPORTED ON FACEBOOK GROUP FORUM PAGE (07-13 GM CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS).
THE DASHBOARD CRACKED AROUND THE PASSENGER AIRBAG AS WELL AS THE STEERING WHEEL FOR NO REASON...WORRIED THAT IF THE AIRBAG GOES OFF THE DASH WILL BREAK APART AND CAUSING INJURIES. 3 OF US AT WORK THAT OWN A GMC/CHEVY PRODUCT IN THIS AGE RANGE HAS THE SAME CRACKS IN THE SAME PLACES. MY DASH CRACKED OVERNIGHT WHILE SITTING IN A GARAGE. THE AIR TEMPS WERE IN THE 60'S SO COULD NOT BE BECAUSE OF HEAT OR COLD. THE REPAIR FOR THE CRACKED DASH WAS A LITTLE OVER $1200.
THE 2010 GMC SIERRA LD 1500 HAD MULTIPLE PREMATURE FAILURES ASSOCIATED WITH THE ELECTRICAL SYSTEM. THE FAILURE WERE PERTAINING TO THE RADIO ASSOCIATED WITH AN INTERNAL SHORT FROM THE INSTRUMENT CLUSTER/PANEL AND THE DRIVERS SIDE ELECTRONIC FUNCTION PANEL. MONTHS AFTER OWNING THE VEHICLE, A FAILURE PROGRESSED IN WHICH THE DRIVER WAS UNABLE TO USE THE FUNCTION BUTTONS FOR THE WINDOWS AND UNABLE TO LOCK OR UNLOCK THE DOORS FROM THE ELECTRONIC FUNCTION PANEL UNLESS USING THE KEY FOB TO LOCK AND UNLOCK THE DOORS. ONLY THE FRONT PASSENGER AND THE REAR PASSENGERS MAY WIND THE WINDOWS DOWN DUE TO THE FAILURE. THE DRIVER WAS ONLY ABLE TO WIND THE WINDOW DOWN ON THE DRIVERS SIDE DUE TO THE FAILURE. IN ADDITION, THE AUX FUNCTION SHORTED PREMATURELY SO WHEN ATTEMPTING TO ATTACH A DEVICE, IT MAY OR MAY NOT CONNECT DUE TO AN INTERNAL ELECTRICAL SHORT IN WHICH IT MAY NOT RECOGNIZE THE DEVICE (PHONE, MP3, TABLET OR IPAD/IPOD). AN ABNORMAL NOISE PROGRESSED FROM THE FRONT OF THE TRUCK AND UPON A MECHANICS INSPECTION, IT WAS DIAGNOSED THAT THE UPPER CONTROL ARM NEEDED TO BE REPLACED, THE DRIVERS SIDE WINDOW SWITCH PANEL AND RECOMMENDED TAKING THE VEHICLE FURTHER DIAGNOSTIC TESTING ON THE INTERNAL ELECTRICAL FAILURES. THERE WAS ALSO PROGRESSION OF PREMATURE RUST UNDER THE FRAME IN WHICH THE MECHANIC RECOMMENDED COATING THE FRAME TO PREVENT ANY FURTHER RUSTING UNDER THE VEHICLE. THE VEHICLE WAS TO BE TAKEN TO THE DEALER FOR FURTHER TESTING AND DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
CRACK ON DASH ABOVE GAGES AS WELL AS ABOVE AIRBAG!!
CRACKED DASHBOARD. MY VEHICLE IS A 2010 WITH 43,000 MILES AND IS STORED IN A GARAGE MOST OF THE TIME (NOT A DAILY DRIVER). DASHBOARD CRACKED WHILE SITTING IN THE GARAGE. NO EXTREME CHANGES IN TEMPERATURE AS GARAGE IS HEATED.
TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. WHILE OPENING THE FRONT DRIVER DOOR, THE HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
DASH CRACKED UNDER WARRANTY AND WAS REPLACED IMMEDIATELY BY THE DEALER (HOWARD BENTLEY IN ALBERTVILLE,AL). REPLACEMENT DASH HAS CRACKED AGAIN. MY CONCERN IS THIS IS A KNOWN ISSUE WITH CERTAIN GM MODELS AND IN THE EVENT OF A CRASH THE PIECES OF COMPROMISED DASH WILL BECOME A PROJECTILE INSIDE THE VEHICLE.
CRACKED DASH LEFT TOP CORNER OF PASSENGER AIR BAG AREA. SAME AS EVERYONE ELSE ON HERE. REPLACED DRIVERS SIDE SEAT MOTOR AT$132. REPLACED DRIVERS SIDE REAR WINDOW REGULATOR AT $165 WITH LABOR AT $60. REPLACED BOTH DOOR HANDLES AT $89 WITH LABOR AT $60. HAD TO RENT A CAR FOR 4 DAYS IN THE AMOUNT OF $285. THIS ALL HAPPENED IN NOV. AND DEC. OF 2015. NONE OF WHICH IS COVERED BY MY EXTENDED WARRANTY PURCHASED FROM DEALER. ALSO THE PAINT IS BUBBLING AROUND THE REAR CARGO LIGHT. ALSO NOT COVERED UNDER MY "PAINT WARRANTY". AT THE TIME OF ALL THIS HAPPENING WE HAD LESS THAN 65,000 MILES ON THE VEHICLE.
MULTIPLE CRACKS ON DASHBOARD. THE FIRST TWO (2) CRACKS APPEARED ABOUT 3 YEARS AGO (TRUCK ONLY THREE YEARS OLD AT THAT TIME) LOCATED ON PASSENGER SIDE OF DASH - ABOVE WHERE GLOVE BOX ENDS. JUST FOUND ANOTHER CRACK THIS PAST WEEKEND WHEN CLEANING DASH. (TRUCK IS NOW 6 YRS OLD - JUST FINISHED PAYING IT OFF!!) THIS ONE IS LOCATED ON LEFT SIDE OF DRIVER SIDE, ABOUT HALF WAY BACK. MY CONCERN IS THAT THE DASH IS NOW COMPROMISED. IN THE EVENT THE AIRBAGS ARE DEPLOYED, MY CONCERNS ARE THAT THE AIRBAGS MAY NOT COME OUT, COME OUT IMPROPERLY DUE TO THE CRACKS, OR THAT THERE MAY BE ADDITIONAL DASH PARTS BECOMING A PROJECTILE THAT COULD CAUSE MORE HARM. IN READING THIS SITE IT SEEMS THAT THIS IS A KNOWN PROBLEM THAT SHOULD BE ADDRESSED BEFORE IT CAUSES A MAJOR PROBLEM. THIS TRUCK HAS BEEN KEPT IN PARTIAL SHADE AND HAS ALWAYS HAD A SUNSCREEN IN PLACE WHEN NOT IN USE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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