When I accelerate the vehicle, the gears shifts every 10mph when it shouldn’t. It does it all the way up to 60mph. It has been an on going problem since we got the truck
- NHTSA ID
- 11753626
- Incident
- Nov 15, 2017
Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2017 GMC Sierra 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
When I accelerate the vehicle, the gears shifts every 10mph when it shouldn’t. It does it all the way up to 60mph. It has been an on going problem since we got the truck
Total loss of power while in motion on highway going 70 when first happened, got video of problem for shop while going lower speeds. Truck will loose all power the dash will turn off and then turn back on sometimes the engine will cut out completely.
I face this problem
Simply driving down the road an all your lights insode an out glitching along with steering. The steering locks up an comes back. It does not matter what you are doing. It will lock up at any giving moment. Putting you in dangerous way of others. 3months an you can barely turn it because the power steering is totally out. It now does not want to start as it needa jumped. Something electrical is draining it daily. Power steering assist light has been on.
The vehicle would shudder when trying to accelerate. I almost was hit by a semi truck trying to merge onto the freeway. Made an appointment with the mechanic then a couple days later I was at a stop sign and the vehicle would not accelerate at all. I placed in park the tried shifting back into drive and still nothing. I had to turn the vehicle on and off twice before I was able to shift it in drive an it actully would accelerate. Even then it would shudder and not accelerate fully. Very dangerous. Just hit 100k miles. GMC Certified Mechanic said the transmission is shot and needs to be replaced. Cost to replace over $6,000.00 Bought the truck in 2020 for $35,500 and just paid it off.
There has been a recall on the assisted braking pump. My truck is not on that recall as of now. But I am having the same braking trouble at slow speeds. Is there any way the company will fix this issue.
I was pulling in to a parking spot and pressed the brakes and the truck didn’t stop and I hit the sign. When I looked at the dash there was a “service brake assist “ warning on.
The service message appeared on the display after backing up "SERVICE BRAKE ASSIST" I searched this issue and found over 65 complaints for this vehicle year/make /model. I am at work and fear driving home as this issue has resulted in brake failure on some of the complaints noted. I have not contacted anyone yet, I wanted a recall notice as this is a safety issue and we cannot afford any costly vehicle repairs.
Panel message with beep Saying: SERVICE TRAILER BRAKE SYSTEM
LOST OF ACCELERATION AT A SET SPEED THE THROTAL STOPPED TO INCREASE THE SPEED AND JUST FLOOPED TO FLOOR. WHEN THE SPEED SLOWED TO A SET POINT, ACCELERATION CONTROL RETURNED. WHEN IT HIT THE HIGH SETTING IT AGAIN LOST CONTROL TO INCREASE SPEED. THIS HAPPENED EVERY TIME I REACHED THE DROP OFF SPEED. WHY DOSE THIS HAPPEN??? ONE TIME I WAS ON A HIGHWAY PASSING TWO TRUCKS ON A UPGRADE WHEN THIS HAPPENED THE #2 TRUCK WENT TO PASS #1, THE #2 TRUCK WAS ON MY REAR THANK GOD ACCELERATION RETURNED. I REPORTED THIS OCCURANCE TO MANUFACTURE & TO "NHTSA" OVER A YEAR AGO. I GOT "NO" ANSWERS OR RESPONCE FROM ANYONE!!!
Randomly all electronics shut down engine stalls and lane assists wont let me turn wheel while driving in road. Normally at slow speeds. Get random warning lights that go away after seconds. When I activate a window switch all the electronics turn off and on. This happens randomly. No codes have been left to pull up when trying to solve issue. Twice with children in the car in traffic that we have almost got in a wreck due to these random issues.
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY STALL AS THE INSTRUMENT PANEL WOULD DRAW BLANK. THE CONTACT STATED THAT THE VEHICLE WOULD RESUME TO NORMAL DRIVING WITHIN FIVE SECONDS OF THE FAILURE. THE CONTACT ALSO MENTIONED THAT HE HAD INJURED HIS LEFT WRIST WHILE TURNING THE STEERING WHEEL AS THE VEHICLE STALLED. LANDERS BUICK GMC(78 GOODMAN RD E, SOUTHAVEN, MS 38671) WAS MADE AWARE OF THE DEFECT BUT HAVE YET OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD LINKED THAT FAILURE TO THE FORWARD COLLISION WARNING SYSTEM. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE ACCELERATING AT 85 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 70 MPH WITHOUT WARNING. THE CONTACT STATED THAT THE THROTTLE NO LONGER OPERATED AS NEEDED. THE CONTACT HAD TAKEN THE VEHICLE TO FAULKNER BUICK GMC TREVOSE (4427 E STREET RD, FEASTERVILLE-TREVOSE, PA 19053) ON TWO OCCASIONS HOWEVER, THE MECHANICS WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY HAD NEVER HEARD OF SUCH A FAILURE. THE CONTACT THEN SPOKE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE DEFECT MAY BE LINKED TO A SPEED SENSOR AND A COMPUTER MALFUNCTION. THE CONTACT THEN TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHO REPROGRAMMED THE COMPUTER SOFTWARE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,906.*DT*JB
WHEN STATIONARY I PUSHED IN ON THE GAS THROTTLE TO GO IT DIDN'T GO SO I PUSHED IN A LITTLE MORE AND IT ACCELERATED TO FAST THEN LIKE IT JUMPS. IT ALSO IS SHAKING AT CERTAIN SPEEDS.
FELT STRANGE BRAKE PULSE TURNED INTO PARKING LOT AND POWER BRAKING FAILED. BARELY GOT TRUCK STOPPED BEFORE HITTING ANOTHER CAR. TRUCK HAD TO BE TOWED TO DEALERSHIP
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON ONE OCCASION, THE GEAR SHIFT LEVER WAS PLACED IN REVERSE AND THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE RPMS REVVED WITHOUT THE VEHICLE RESPONDING. THE VEHICLE WAS TAKEN TO GREG LAIR BUICK GMC (16200 CANYON DR, CANYON, TX 79015, (806) 553-5706) ON TWO SEPARATE OCCASIONS; HOWEVER, THE TRANSMISSION TECHNICIAN WAS NOT AVAILABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,042.
THE TRUCK LURCHES FORWARD AS IF THE ACCELERATOR IS BEING DEPRESSED WHILE COMING TO A STOP OBVIOUSLY WHILE DEPRESSING THE BRAKE. THIS CAUSES DANGEROUS SITUATIONS EVERY DAY IN TRAFFIC. I HAVE NOT FOUND ANY SOLUTIONS TO THE PROBLEM ONLINE. REPROGRAMMING COMPUTER AND REPLACING OTHER SPEED CONTROL MODULES HAS NOT SOLVE THE PROBLEM FOR OTHER DRIVERS.
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE CONTACT STATED THAT THE ENTIRE BRACKET THAT HELD THE PEDAL COLLAPSED. THE CONTACT STATED THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN MAY OF 2017. THE VEHICLE WAS TAKEN TO WALKER BUICK GMC (1616 MACARTHUR DR, ALEXANDRIA, LA 71301) ON THREE OCCASIONS. THE DEALER REPLACED THE BRACKET ONCE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,601.
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, WAITED APPROXIMATELY TWENTY MINUTES, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO FINDLAY CHEVROLET BUICK GMC (928-754-3400, LOCATED AT 2565 LAUGHLIN VIEW DR, BULLHEAD CITY, AZ 86429) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
VEHICLE HAS HARD SHIFT AT 5-6 MPH. DEALER STATED COULD NOT FIND ISSUE, AND REFLASHED TCM.APPROX MONTH LATER, AT 10K MILES, TRUCK HARD SHIFTED FROM RED LIGHT ON HIGHWAY, ONCE UP TO 45 MPH, SHUTDOWN. STEERING WHEEL LOCKED UP, NO BRAKES, NO CONTROL OF VEHICLE AT 45-50 MPH.DEALER KEPT FOR ONE WEEK, STATED LOOSE CABLE ON STARTER FROM BATTERY. EXACTLY 1K MILES LATER (5 WEEKS), NOW AT 11K MILES, TRUCK HARD SHIFTED AT 5-6MPH, AND AT 45-50 MPH TRUCK TRIED TO SHIFT IN 4WD. ALL LIGHTS ON DASH CAME ON AS A RESULT. DEALER HAS CURRENTLY HAD THE TRUCK FOR TWO WEEKS AND CAN NOT FIND ISSUE. THEY SUPPOSEDLY CONSULTED GM, AND INSTEAD OF SENDING AN EXPERT TECH TO HELP DEALER FIND ISSUE, ADVISED DEALER TO REPLACE ECM. REPLACING ECM IS THE GENERAL ANSWER TO NOT SURE WHAT IS WRONG. THIS TRUCK IS A SAFETY ISSUE, AS WHEN IT SHUTS OFF GOING 45-50 MPH THERE IS NO CONTROL OR BRAKES OPERATIONAL ON THE VEHICLE. GM WILL REPLACE THE ECM, AND JUST LIKE RIGHT NOW, WILL NOT BE ABLE TO REPLICATE THE PROBLEM, AND EXPECT ME AS THE CONSUMER TO TAKE DELIVERY BACK OF THE VEHICLE. CURRENTLY ALL OF MY DOCUMENTATION IS IN THE DASH OF THIS TRUCK, AT THE DEALERSHIP. TRYING TO DETERMINE HOW MYSELF AS THE CONSUMER CAN HELP ENSURE THIS SAFETY ISSUE IS CORRECTED, AND NOT PASSED ON.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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