RoadVitals

2024 GMC Sierra 2500 Hd

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 25, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2024 GMC Sierra 2500 Hd, most frequently naming the engine category. 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Nov 25, 2024
Fire reported

The contact owned a 2024 GMC Sierra 2500 HD. The contact stated that after parking the vehicle at night and plugging in the engine block heater to a standard 110-Volt outlet with an extension cord; 15-minutes later neighbors were screaming to the contact to exit the residence because the vehicle had caught on fire, and the residence was also on fire. The contact exited the residence and saw that the vehicle was fully engulfed in flames. The contact stated that the vehicle had disintegrated to the ground. The Fire Department was called and was able to extinguish the fires to the vehicle and the residence. The contact stated that the Insurance provider and the Fire Department’s Inspector linked the failure to the engine block heater. The contact stated that he was currently without a vehicle or a place of residence due to the fire. The contact stated that the Police Department was also on scene however, a Police report was not filed. The contact stated that the remains vehicle remained in the driveway of the residence and the Insurance provider was in the process of towing the vehicle away. The vehicle was deemed a total loss. The manufacturer was notified of the failure but had not offered any assistance. The failure mileage was 18,410.

NHTSA ID
11627201
Incident
Nov 23, 2024
Mileage
18,410 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT6285A

This Preliminary information communicates information informing dealers that replacment PSCM P/N 86554464 stock has been reworked to prevent the SPS programming failure.

PIT6209C

This Preliminary information communicates recovery procedure after return to dealer message.

04-06-01-029K

ENGINE; POWER TRAIN; STEERING

This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.

24-NA-239

ELECTRICAL SYSTEM

This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.

22-NA-092

SERVICE BRAKES

This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments.

24-NA-229

ELECTRICAL SYSTEM

This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra 2500 Hd by model year
YearComplaintsRecallsInvestigationsIssue Index
2024Viewing100—
2002003—
2001002—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.