RoadVitals

2017 GMC Sierra 2500 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
37
Latest Apr 10, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2017 GMC Sierra 2500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes817.8%
  • Powertrain (other)613.3%
  • Electrical613.3%
  • Engine613.3%
  • Other / unspecified511.1%
  • Driver assistance48.9%
  • Fuel system36.7%
  • Seat belts24.4%
  • Airbags24.4%
  • Suspension12.2%
  • Exterior lighting12.2%
  • Steering12.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

8
reports

From owner reports, verbatim

I was in an accident on October 20th 2022 while driving home. U had just reached the top of a sharp crest on a two way road. As I started to straighten out the wheels coming out of the turn I noticed my direction was still as if I was turning the wheel. I tried to brake and pressed the brake but it went to the floor and the truck kept going. I collided with the other vehicle and it was a miracle neither of us were seriously injured or killed. We had problem with the steering box about 2 years ago and had to have it towed to the dealership. The other vehicle was a Chevy 2500 with a custom steel flat bed & it slowed me down and I finally came to a stop with the front tires off the road. Neither vehicle alerted onstar & airbags did not deploy. His vehicle miraculously had minimal damage to the cab the majority of the damage was the metal gear box located under the bed in between the cab & tires. It was super scary & left both vehicles disabled.

NHTSA ID 11494173 · filed Nov 18, 2022

Service Trailer Brake warning comes on repeatedly. Trailer brakes fail to work.

NHTSA ID 11474777 · filed Jul 19, 2022
All 8 reports naming brakes

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

6
reports

From owner reports, verbatim

The ABS light came on while driving. Tire and components were removed to expose the axle housing. It was determined by the parts manager at DeBauche Truck and Diesel that the rear wheel hub nut had come loose and destroyed the threading. The damage was catastrophic, in that continued use of the vehicle may result in an accident and the vehicle cannot be driven until remedied. GM customer satisfaction program released a notice dated January 2018 for this specific safety issue. Reference number N172120230. A replacement axle cost was 2078.35 with additional parts and labor to be determined. Vehicle was purchased 8/29/2025 from Morrie's West Salem with no indicated reports of the issue through carfax and no related recalls through nhtsa. The vehicle had 30,967 miles at time of purchase.

NHTSA ID 11730500 · filed Apr 10, 2026

The vehicle had a shudder when I first bought it and towed a boat. Around 60-70 it felt like a tire out of balance. The truck is stock no alterations. New tires and the vehicle has the same shudder. Had the tires balanced three times at different tire shops with no correction. I was getting my oil changed and the shop suggested a transmission and transfer case oil change. Once they looked up my vehicle they told me I would have to go to a dealer for the transmission oil change. I brought my vehicle to a GM dealer for the transmission oil change. They diagnosed my vehicle with a bad transmission causing the shudder with the only fix a new transmission at $7,800. I have yet to replace my transmission. Reading only thousands of GM owners complaining about the transmission issues. Two other types of transmission have had recalls and fixes but this version no fix. GM knowingly has produced thousands of faulty transmissions not offering to correct. I have spoken with multiple transmissions shops and they all know the issues. GM should honor their faulty product either replacing or correcting it. It’s a shame. I didn’t realize what the issue was till it was past the warranty. Upsetting knowing it was messed up from the new sale.

NHTSA ID 11627873 · filed Nov 28, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

6
reports

From owner reports, verbatim

The contact owns a 2017 GMC Sierra 2500. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist, and the brakes failed to stop the vehicle immediately. No warning light was illuminated. The vehicle coasted to the side of the road. When the contact arrived on the scene, he noticed that the generator pulley had detached. The contact then purchased a new generator, which he replaced himself. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,756.

NHTSA ID 11553927 · filed Nov 7, 2023

We were at a restaurant with friends we got back into the vehicle. I started up the vehicle and several electrical things happened. The service trailer brakes message came up, then the service power steering message came on. The engine was running but the tachometer didn’t work, or the oil pressure gauge. A couple other warning lights on the dash were on and stayed on. When I put it in reverse it wouldn’t move. When I put it in drive it would move forward. So we were stuck in our parking spot. We decided to put it in neutral and two of us pushed the truck out of the space into a busy street in hopes of getting home. Luckily none of us or the truck was hit by the people driving on the roadway. I put the transmission in drive and it would go into gear but not not shift out of first gear. The speedometer was not working either. We drove a few 100 feet in hopes that it would shift into a higher gear and it would not. We were able to find a safe place to pull off the highway and parked it. Turned the truck off, waited several minutes and tried it again. Still the same so we were stranded there. Left it there and called an Uber driver to come out and pick us all up. I called for a towing service to pick the truck up the next morning. When I arrived the following morning to meet the tow truck I got in and started it up. Other than the check engine light being on the truck seemed fine. I still had it towed to the dealership to be on the safe side. It was there 6 days and today I picked it up. They couldn’t find anything wrong. In the description of service and parts it states “scanned found long list of codes, most of codes are lost communication with engine control module, followed some tsb for possible issues, no results”. Also, “cleared codes and test drove vehicle, have not been able to duplicate concern at this time”. So I now have a vehicle that I can’t trust and hope our safety will not be in jeopardy in the future.

NHTSA ID 11466124 · filed May 25, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

6
reports

From owner reports, verbatim

The contact owns a 2017 GMC Sierra 2500 Denali. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failure of the #8 glow plug. The contact was informed that all eight glow plugs were replaced. The vehicle was repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 63,800.

NHTSA ID 11721718 · filed Mar 3, 2026

The contact owns a 2017 GMC Sierra 2500. The contact stated while driving approximately 75 MPH, the vehicle started to jerk and vibrate abnormally. The contact stated that the "Engine Power Reduced" warning light was illuminated. The contact pulled off the roadway and placed the vehicle in park(P). The contact depressed the accelerator pedal, and the vehicle was vibrating. The contact stated that the steering wheel was also vibrating abnormally. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the injector connection was worn, causing the engine to misfire, and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 23-NA-027 Fuel Injectors (Fuel System, Diesel). The failure mileage was approximately 104,000.

NHTSA ID 11610801 · filed Aug 26, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

5
reports

From owner reports, verbatim

The contact owns a 2017 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID 11460439 · filed Apr 11, 2022

The contact owns a 2017 GMC Sierra 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that the parts were not yet available. The manufacturer was also notified of the recall but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID 11447015 · filed Jan 11, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

4
reports

From owner reports, verbatim

When connect my trailer i get a service trailer brake system, then the stability waring start to show up and the brakes on the vehicle seem to act funny. Very unsafe while towing a trailer and kids in the truck. VERY UNSAFE

NHTSA ID 11443575 · filed Dec 13, 2021

Break lights activate by them selves. Can be driving, parked, vehicle off. Parked and locked. The break lights activate randomly. Most recently car was parked in drivevway over the coarse of 2 days. Break lights came on and off until batteries were dead. When parked I Can hear clicking noise coming from under the hood periodically, not sure if related or not. Also noticed cruise control will shut its self off some times.

NHTSA ID 11436860 · filed Oct 14, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

The pigtails to the injectors are prone to failure. The vehicle without warning throws multiple codes and immediately limits power and speed while shaking. This can cause a dangerous driving situation. This is a known problem and is on many online forums as a common failure. The repair shop gets so many of these that they were able to diagnose the issue over the phone and noted that it usually happens around the 200k mile mark. However many reported this as an issue while under warranty. The issue is with the metal connector material being prone to failure and arcing.

NHTSA ID 11630205 · filed Dec 11, 2024

The contact owns a 2017 GMC Sierra 2500. The contact stated while driving approximately 75 MPH, the vehicle started to jerk and vibrate abnormally. The contact stated that the "Engine Power Reduced" warning light was illuminated. The contact pulled off the roadway and placed the vehicle in park(P). The contact depressed the accelerator pedal, and the vehicle was vibrating. The contact stated that the steering wheel was also vibrating abnormally. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the injector connection was worn, causing the engine to misfire, and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 23-NA-027 Fuel Injectors (Fuel System, Diesel). The failure mileage was approximately 104,000.

NHTSA ID 11610801 · filed Aug 26, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

PULLED OUT REAR MIDDLE SEAT BELT TO PUT MY GRANDCHILD IN IT AND IT WON'T RETRACT.WAS TOLD BY DEALERSHIP THAT THEY WOULD NOT FIX IT AT NO COST BECAUSE I WAS 120 MILES OUT OF MY WARRANTY. THERE IS A RECALL ON SEATBELTS BUT NOT THE PICKUP. *TR

NHTSA ID 11330379 · filed Jun 23, 2020

I HAVE HAD MY VEHICLE IN FOR REPAIR SEVERAL TIME ON THE PASSENGER SEAT BELT DOES NOT PROVIDE A WARNING WHEN DISCONNECTED WHILE OPERATING. THE DEALER IS TELLING ME THAT IS WAS NOT INSTALLED IN THAT MODEL AND YEAR. I DO NOT FEEL SAFE HAVE A PASSENGER IN THE SEAT WITH OUT THE WARNING LETTING ME KNOW THAT ARE UNBUCKLED. MY WIFE RODE FOR OVER 200 MILES WITH IT DISCONNECTED BY NO FAULT OF HER OWN. I FEEL THIS IS A SAFETY ISSUES AND NEED ADDRESSED WITH GMC THE CHEVY SAME YEAR IT WORKS.

NHTSA ID 11080220 · filed Mar 19, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

I was in an accident on October 20th 2022 while driving home. U had just reached the top of a sharp crest on a two way road. As I started to straighten out the wheels coming out of the turn I noticed my direction was still as if I was turning the wheel. I tried to brake and pressed the brake but it went to the floor and the truck kept going. I collided with the other vehicle and it was a miracle neither of us were seriously injured or killed. We had problem with the steering box about 2 years ago and had to have it towed to the dealership. The other vehicle was a Chevy 2500 with a custom steel flat bed & it slowed me down and I finally came to a stop with the front tires off the road. Neither vehicle alerted onstar & airbags did not deploy. His vehicle miraculously had minimal damage to the cab the majority of the damage was the metal gear box located under the bed in between the cab & tires. It was super scary & left both vehicles disabled.

NHTSA ID 11494173 · filed Nov 18, 2022

HAD MAJOR HEAD ON COLLISION AND THE AIR BAGS DID NOT DEPLOY

NHTSA ID 11257171 · filed Sep 22, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

TOOK TRUCK IN FOR FIRST OIL CHANGE.I HAD SEVERAL PROBLEMS INCLUDING THE BACK TIRES BEING OVER 50% WORN OUT. ALIGNMENT WAS OFF AND DEALER REPAIRED THAT AND ROTATED THE TIRES. NOW WHEN I STOP AT ABOUT 5 MPH THE TRUCK JUMPS. I REMOVED THE ABS FUSE AND PROBLEM GOES AWAY. DEALER STATES THERE IS NO WARRANTY ON TIRES EVEN IF THEY WEAR OUT IN 6000 MILES AND THE PROBLEM WAS THE VEHICLE WASN'T PUT TOGETHER PROPERLY THE FIRST TIME.IF THE ROADS WERE COVERED WITH SNOW I WOULD BE IN REAL TROUBLE.NORMAL HIGHWAY TRAVEL AROUND TOWN

NHTSA ID 11013797 · filed Aug 8, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

NATURE OF CONCERN: WHEN THE VEHICLE IS PUT INTO REVERSE, THE REAR BACK-UP CAMERA COMES ON. THE DISPLAY OF THE CAMERA IS EXTREMELY TOO BRIGHT, AND MAKES IT DIFFICULT TO BACK UP PROPERLY WITH A GLARING LIGHT IN YOUR FACE. THERE IS CURRENTLY NOT AN OPTION TO DECREASE THE BRIGHTNESS OF THE CAMERA.

NHTSA ID 10990885 · filed May 22, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

I was in an accident on October 20th 2022 while driving home. U had just reached the top of a sharp crest on a two way road. As I started to straighten out the wheels coming out of the turn I noticed my direction was still as if I was turning the wheel. I tried to brake and pressed the brake but it went to the floor and the truck kept going. I collided with the other vehicle and it was a miracle neither of us were seriously injured or killed. We had problem with the steering box about 2 years ago and had to have it towed to the dealership. The other vehicle was a Chevy 2500 with a custom steel flat bed & it slowed me down and I finally came to a stop with the front tires off the road. Neither vehicle alerted onstar & airbags did not deploy. His vehicle miraculously had minimal damage to the cab the majority of the damage was the metal gear box located under the bed in between the cab & tires. It was super scary & left both vehicles disabled.

NHTSA ID 11494173 · filed Nov 18, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .