RoadVitals

2019 GMC Sierra 2500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
32
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
5
Reports on file since May 14, 2019

What this page shows

Our database holds 32 NHTSA owner-reported complaints for the 2019 GMC Sierra 2500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 32 · page 1 of 2

ElectricalEngine
Filed Jul 22, 2026
Fire reported

On 07/10/2026 at approximately 1:10 a.m., the parked and unoccupied vehicle caught fire while turned off. The vehicle had not been driven for several hours. A neighbor was awakened by the horn/alarm and popping noises, observed fire near the passenger-side cab/engine area, and called 911. The fire rapidly spread throughout the cab, engine compartment, rocker-panel areas, wheel wells, and truck bed, creating an explosion hazard and threatening a nearby occupied residence and garage. The fire department extinguished the blaze, but the vehicle was completely destroyed. Before the fire, the vehicle had experienced recurring coolant warnings, a DEF-system warning, and delayed starting associated with the main battery. No smoke, fuel odor, intentional ignition source, charging device, or known external fire source was present before the incident. Weather was calm. The exact failed component and cause remain UNKNOWN. A firefighter stated that the apparent fire origin was near the passenger side of the vehicle. The remains are available for inspection, subject to coordination with the vehicle owner and insurer. The incident has been reported to the fire department, insurer, manufacturer, and NHTSA.

NHTSA ID
11752275
Incident
Jul 10, 2026
Electrical
Filed Mar 13, 2026

UI Bulletin #161b is for years 2020 and beyond. But my 2019 is having the same exact issue and the GM dealer will not cover the work as stated in the UI Bulletin #161b

NHTSA ID
11724160
Incident
Mar 6, 2026
Fuel system
Filed Feb 13, 2026

The contact owned a 2019 GMC Sierra 2500. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle lost motive power. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear fuel tank had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 65,580.

NHTSA ID
11717761
Incident
Feb 13, 2026
Mileage
68,580 mi
Electrical
Filed Dec 1, 2025
Fire reported

My center console wires for the charging pad broke and shorted out causing wires to burn and short the whole system out

NHTSA ID
11702171
Incident
Nov 26, 2025
Fuel system
Filed Oct 23, 2025

The contact owns a 2019 GMC Sierra 2500. The contact stated that while her husband was driving 30 MPH and depressing the accelerator pedal, there was an abnormal sound coming from the front of the vehicle, and the vehicle lost power unexpectedly. The contact stated that her husband was able to pull over to the right side of the road while waiting for tow truck assistance. The vehicle was towed to the residence. The vehicle was not towed an independent mechanic or dealer to be diagnosed. The engine was replaced, and the vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V047000 (FUEL SYSTEM, DIESEL); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 143,000.

NHTSA ID
11695231
Incident
Oct 18, 2025
Mileage
143,000 mi
Engine
Filed Jul 17, 2025

Emissions Code showed up on the dash display. Tried to fix the fuel filter and cleaned a sensor off and it still shows the emissions code.

NHTSA ID
11674331
Incident
Jul 14, 2025
Powertrain (other)
Filed Jun 26, 2025

While merging into highway traffic the truck surged with RPM going to 5,000. Shortly after this event there was a grinding or rattling noise in the transmission bell housing along with unusual shifting behavior and a repeatble vibration + rotational noise between 50 and 60 MPH. The vehicle was brought to the dealer for inspection at least 4 times with claims they could not hear the obvious noise that did not go away. On the last drop off, I picked up the vehicle and the noise was gone but the shifting behavior and the constant vibration from the transmission still persists. The dealer said GMC would replace the transmission for approximately $10,000 but I would need to cover 50% of the cost. Vehicle had 35,700 miles on it and was 4 months beyond the 5yr warranty. Still unrepaired. No warning lamps, messages, or codes. Transmission component failure is imminent based on the vehicle behavior

NHTSA ID
11669560
Incident
Oct 27, 2024
Electrical
Filed Jun 13, 2025
1 injury reported

The manufacturer placed two 12v batteries to start the truck with one being located on the passenger side just in front of the cowl of the cab. The factory OEM batteries are known to overheat when charging which is exactly what mine did and as the battery boils over with sulfuric acid, the acid is vaporized and ingested into the cabin. It’s a diesel so it’s common for me to take my dog in the rear crew cab with me and leave the engine running so the cabin will stay cool in the summer while I work my contractor job. When I let the engine idle with windows up and AC on the overcharged battery introduced the vaporized sulfuric acid into the cabin and rendered the interior deadly toxic. Luckily I was only gone from the truck for about 10 minutes but in this amount of time the acid was very bad and caused burns in my dogs throat and mine while driving home. I can only imagine if this scenario were to take place with kids left in the truck for many reasons to stay cool but could easily turn into a deadly situation. PLEASE look into this before someone or some poor animal is fatally injured or killed.

NHTSA ID
11666873
Incident
Jun 13, 2025
Brakes
Filed Nov 19, 2024

The antilock braking system is not functioning properly. The sensor for the anti-lock brake control pump module is defective

NHTSA ID
11626142
Incident
Aug 6, 2024
Fuel system
Filed Oct 10, 2024

The contact owns a 2019 GMC Sierra 2500. The contact stated while driving 10 MPH, the vehicle lost motive power and stalled and shut off independently. The vehicle was towed to a dealer and was diagnosed, and it was determined that the fuel pump control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.

NHTSA ID
11619152
Incident
Sep 12, 2024
Mileage
33,000 mi
ElectricalEngine
Filed Oct 3, 2024

The contact owns a 2019 GMC Sierra 2500. The contact stated while driving at various speeds, the vehicle lost motive power. The coolant fan seized and failed to operate as needed. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the check engine warning light was illuminated, and the knock sensor, coolant fan clutch, injector #6, and unstated wiring harness needed to be replaced. The dealer informed the contact that the parts to repair the vehicle were on back order. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 87,000.

NHTSA ID
11617810
Incident
Jan 1, 2024
Mileage
87,000 mi
Fuel system
Filed Aug 26, 2024

The Fuel pump power control module failed. The part is currently at the nearby Chevy dealership. The safety of myself and two passengers were compromised when the struck suddenly lost acceleration, then shortly after lost engine idle. This occurred while vehicle was in motion on a main highway leaving us stranded on the highway and no warning or indication was given. The problem was confirmed by a dealer. The vehicle and component were inspected by the dealership. There were no warning lamps, messages or symptoms prior to the part failure.

NHTSA ID
11610916
Incident
Aug 24, 2024
Electrical
Filed Aug 7, 2024

When it rains, there are puddles of water on the passenger side! Cannot figure out how the water is getting in..my concern is of a potential electrical short/ fire / failure of a system that doesn’t allow me to operate the vehicle safely! Possibly, affecting other functions of the vehicle during operation!

NHTSA ID
11607154
Incident
Aug 6, 2024
Electrical
Filed Jun 29, 2024
Fire reported

Vehicle was last driven on June 23 2024 and parked in my driveway. On the evening of June 29 2024 my horn was blowing in my truck at around 10:30. While I was walking out to the vehicle it was in flames. The fire started from what I understand on the driver’s side behind the dash. Luckily no one was in the vehicle when it happened.

NHTSA ID
11597612
Incident
Jun 29, 2024
BrakesElectrical
Filed Jul 21, 2023

DEFECTIVE TRAILER BRAKE SWITCH ,WHICH POSES A RISK TO MOTOR VEHICLE SAFETY IF YOU ARE TOWING A TRAVEL TRAILER, WHERE BRAKES FAIL LOCK UP IS POSSIBLE DANGEROUS TO PULL

NHTSA ID
11533680
Incident
Jul 14, 2023
BrakesElectrical
Filed Jul 14, 2023

TRAILER BRAKE SYSTEM NEEDS SERVICE, WARNING LIGHT CAME ON AND BEEPING LOUD STARTER LAST MONTH 6-2023 , AND MAYBE THE BRAKE CONTROL MODULE IS BAD ? CODE C1117 CAME UP

NHTSA ID
11532294
Incident
Jul 14, 2023
Other / unspecified
Filed Mar 22, 2023

The contact owns a 2019 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11513282
Incident
Mar 22, 2023
Fuel system
Filed Feb 16, 2023

The connectors to the fuel pump have failed causing the truck to mechanically fail and not operate. This is a common problem per the diesel technician who diagnosed our truck and in his opinion should not be happening as often as it does. It’s specifically the cylinder 4 injector control circuit and diagnosis states the pins are corroded.

NHTSA ID
11507696
Incident
Feb 6, 2023
Seat belts
Filed Jan 26, 2023

Driver seat belt would not recoil. Took to Royal GMC of Tucson and they said it was not a warranty covered part and would not repair it unless I paid for the seat belt replacement. Obviously, I need a seat belt as a safety feature being the driver so I had them order the seatbelt and they installed it. See attached receipt. I believe this should be a warranty item from the manufacturer as it is defective and a serious safety issue. The vehicle is a 2019. I am the only one that drives this vehicle and I have never had any accidents etc.

NHTSA ID
11503876
Incident
Jan 23, 2023
Brakes
Filed Oct 25, 2022

I purchased a 2019 GMC Certified 2500 Diesel Truck with 48000 miles I started getting alerts on my dash stating TRAILER BRAKE SYSTEM over and over. I would press the dismiss button but it would not stop from appearing and dinging over and over. I took vehicle to dealer ship since I have remaining bumper to bumper and extended warranty coverage. To my dismay I find out the Dash Trailer Brake System switch is faulty. Good thing I had an extended warranty since the bumper to bumper does not cover electrical. While truck was still under warranty the same alert came on but the GMC dealership did not find and issues. I feel the trailer brake system was defective from the start. I am being force to pay over $300.00 out of my pocket since my extended warranty did not cover the entire cost. SHAME on you GM for putting cheap quality parts on expensive trucks...

NHTSA ID
11490822
Incident
Oct 17, 2022
Tires & wheels
Filed Aug 23, 2022

Tire size LT265/60R20. Left rear tire separated while driving at highway speed. Stopped along the freeway after feeling vibration not associated with road. This is the second separated tire on the same vehicle. First tire, the right rear, separated driving at highway speed 1 year ago.

NHTSA ID
11480814
Incident
Jul 28, 2022
Engine
Filed Aug 18, 2022

The contact owns a 2019 GMC Sierra 2500. The contact stated while driving 45 MPH, the stabilitrak stopped functioning properly. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing to reset the computer electronic system. The vehicle was repaired but continued to experience the failure. The contact stated he was also smelling battery acid inside the cabin of the vehicle. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V496000 (Engine); the VIN was included. The manufacturer had been informed of the failure. The failure mileage was approximately 32,000.

NHTSA ID
11479903
Incident
Feb 29, 2020
Mileage
32,000 mi
Visibility
Filed Jul 15, 2022

Mirror fails to come in sometimes

NHTSA ID
11474111
Incident
Jan 1, 2022
Exterior lighting
Filed Apr 25, 2022

The sockets in the rear brake lights had excessive corrosion and was causing the terminals on the bulbs to deteriorate. The lights were malfunctioning in all situations from braking, turn indicator and running lights. I was notified by the system that there was a problem. After trying to resolve the problem and replacing the bulbs the condition only worsened. I was then pulled over by law enforcement that told me I had nearly no rear lights at night. After banging the plastic light frames I was able to make it home. I brought my truck into the dealer who inspected and found faulty wiring from what I was told. I them paid to have both rear harness change and all the bulbs replaced to repair the condition. After review of the repair the dealer made no additional precautions to ensure that this condition would not return by placing any type of waterproofing dielectric grease in the sockets or connectors. So was this faulty wiring or simply a known defect. The dealer had them in stock which was surprising since I figure they would need to be ordered.

NHTSA ID
11462140
Incident
Apr 14, 2022
Fuel system
Filed Sep 15, 2021

The contact owns a 2019 GMC Sierra 2500. The contact stated while stationary at a traffic light, he started to smell diesel fumes inside the cabin of the vehicle. The contact stated no warning light was illuminated. The contact was able to drive to his residence and while inspecting the vehicle, he noticed a fuel leak located near the engine. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The VIN was associated with NHTSA Campaign Number: 21V496000 (Equipment). The manufacturer had not been informed of the failure. The failure mileage was 25,458.

NHTSA ID
11433049
Incident
Sep 4, 2021
Mileage
25,458 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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