Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest May 5, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 22, 1999
What this page shows
Our database holds 19 NHTSA owner-reported complaints for the 1999 GMC Sierra 3500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–19 of 19
Body & structureBrakes
Filed May 5, 2014
BOUGHT A 1999 GMC SIERRA 3500 4DOOR 8FT. BED WITH 30000 MILES ON IT IN 2001. FIRST BRAKE LINE RUSTED OUT IN 2005. SECOND LINE FROM FRONT TO BACK RUSTED AND BROKE 2008. FUEL LINE RUSTED AND LEAKED GAS ALL OVER MY DRIVEWAY 2010. TODAY THAT SAME TRUCK? IS IN A REPAIR SHOP BECAUSE THE FRAME BY THE STEERINGBOX AND PASSENGER SIDE FRONT RUSTED AND CRACKED. ITS A SHAME GMC USED SUCH BAD MATERIALS FOR THEIR TRUCKS. MY TRUCK NOW HAS ONLY 97000 MILES ON IT. IF IT CANT BE FIXED SAFELY THE SCRAP YARD IS ITS NEXT STOP AND A FORD WILL TAKE ITS PLACE. TO BAD GMC YOU LOST ANOTHER CUSTOMER. *TR
NHTSA ID
10586534
Incident
May 5, 2005
Mileage
60,000 mi
Brakes
Filed Sep 17, 2012
I WAS DRIVING IN TOWN CLOSING IN ON AN INTERSECTION AS THE LIGHT BEGAN TO CHANGE RED, TWO SEDANS WERE IN FRONT OF ME SO I APPLIED MY BRAKES ALLOWING PLENTY OF TIME TO STOP WHEN WITHOUT WARNING THE BRAKE PEDAL SUNK QUICKLY TO THE FLOOR AND DID NOT SLOW AT ALL. I HAD TO VEER INTO THE TURN LANE BUT COULD NOT MAKE THE TURN DUE TO SPEED AND ONCOMING TRAFFIC. I CLEARED THE INTERSECTION AND HAD TO VEER INTO A BUSY PARKING LOT RAN OVER A STOP BLOCK AND CONTINUED THROUGH 2 YARDS AND OUT A DRIVEWAY BACK ONTO YET ANOTHER ROAD WHERE THE VEHICLE FINALLY CAME TO A STOP. BOTH YARDS HAD PEOPLE IN THEM AND IT WAS A MIRACLE NO ONE WAS HURT. THIS WAS THE MOST TERRIFYING DRIVING EXPERIENCE IN MY LIFE. UPON INSPECTION OF THE BRAKE LINES I FOUND A TINY HOLE IN THE LINE CROSSING THE ENGINE YOKE. AS I FURTHERED MY INSPECTION IT CAME TO MY ATTENTION ALL THE BRAKE LINES RESEMBLED BURNT CORN FLAKES AND MUST ALL BE REPLACED. *TR
NHTSA ID
10475579
Incident
Sep 14, 2012
Mileage
250,000 mi
Brakes
Filed Apr 16, 2010
EVERY HYDRAULIC BRAKE LINE ON MY 75,000-MILE 1999 GMC 3500 PICKUP HAS RUSTED OUT, AND HAD TO BE REPLACED. THEY ALL BLEW OUT WHEN PEDAL PRESSURE WAS APPLIED...INCLUDING ONE TIME, WHEN I WAS BACKING UP AT THE TRANSFER STATION TO UNLOAD TRASH. THE ENTIRE TRUCK COULD HAVE GONE BACK AND FALLEN INTO THE DUMPSTER. *TR
NHTSA ID
10326017
Incident
Nov 15, 2009
Mileage
75,000 mi
AirbagsBody & structure
Filed Feb 1, 2007
MY 1999 GMC SIERRA 3500 CREW CAB WAS ORDERED NEW. I DISCOVERED LATER THAT IT WAS FITTED WITH A 1998 CAB. THE DESIGN IS DIFFERENT AND THE FRONT DOORS ARE LONGER AND HEAVIER RESULTING IN PREMATURE HINGE FAILURES. I ALSO DISCOVERED THAT IT WAS NOT EQUIPPED WITH AIRBAGS BECAUSE THE 1998 VERSION DIDN'T REQUIRE THEM EVEN THOUGH I ORDERED A 1999 WHICH DOES. I HAVE A VIN ON THE DASHBOARD SHOWING IT AS A 1999 AND ONE ON THE DOOR SHOWING IT AS A 1998. I JUST FOUND OUT ABOUT REPORTING IT HERE. *JB
NHTSA ID
10181290
Incident
Jan 20, 2006
Fuel system
Filed Nov 1, 2005
FUEL TANK UNDER NEGATIVE PRESSURE BY APPARENT STUCK VALVE CAUSED FUEL TANK RUPTURE. HAPPENED TWICE. GM ENGINEERS SAID NO DEFECT, APPARENTLY THERE IS AND NO FURTHER COMMUNICATION WOULD BE PROVIDED. FUEL SPILLED OUT AND WAS VERY DANGEROUS, IN MY OPINION. I AM A DEGREED (MSME) ENGINEER. WITH AN EXTENSIVE AUTO BACKGROUND. *JB UPDATED 11/15/05. *JB
NHTSA ID
10141424
Incident
Oct 27, 2005
Mileage
75,000 mi
Brakes
Filed Jun 20, 2005
DT: CONTACT HAS 1999 GMC,. HE HAD TO REPLACE THE BRAKE LINES 6 TIMES. THE BRAKE LINES WERE CORRODED. WHEN THE BRAKE PEDAL WAS PRESSED THE BRAKE LINE BLEW OUT. CONTACT LOST THE FRONT BRAKES ON 4 DIFFERENT OCCASIONS, AND LOST REAR BRAKES ONLY ONCE. VEHICLE HAS NOT BEEN TO A SERVICE DEALER FOR REPAIRS. CONTACT HAS REPLACED THE BRAKE LINES WITH AFTER MARKET EQUIPMENT.*AK
NHTSA ID
10125920
Incident
Jun 17, 2005
Body & structure
Filed May 21, 2005
1 injury reported
GMC SAVANNA & CHEVY EXPRESS/SIERRA VAN SIDE DOORS (60/40'S ?). DURING SERVICE VISIT FOR DEFECTIVE SPEEDOMETER AT GROSSINGER GMC IN ILLINOIS, WHEN VEHICLE WAS STILL IN WARRANTY, AND DOORS WERE STIFF, NOISY AND TOUGH TO OPEN/CLOSE, DEALERSHIP SUGGESTED "MORE LUBRICATION". LUBRICATION WAS APPLIED REGULARLY. GMC'S CUSTOMER SERVICE HOTLINE WAS OF NO HELP. I'VE SINCE THROWN OUT MY SHOULDER TRYING TO CLOSE THE DOOR. DANGER: MIDDLE SEAT PASSENGERS HAVE NO WAY OF ESCAPING VEHICLE IN THE EVENT OF AN ACCIDENT/EMERGENCY. THE HINGES ARE DEFECTIVE. THE DOORS NO LONGER FUNCTION. HINGES FROZEN IN PLACE AND CRACKED ALL THE WAY THROUGH. PER BODY SHOP (WHICH THE DEALERSHIP REFERRED ME TO), IT IS "A DESIGN DEFECT, A FLAW". $2,000 TO REPAIR. PLEASE TAKE NOTE: IT SEEMS THAT WHEN THE CITY OF CHICAGO PURCHASED THIS VAN IN GREAT NUMBERS AND WAS FACED W/THIS PRODUCT FAILURE/DESIGN DEFECT ON ALL OF THEIR MUNICIPAL VANS (POLICE DEPT., FIRE DEPT., STREETS & SANITATION, ETC...) GMC PROVIDED BRAND NEW HINGES W/BRASS BUSHINGS AT NO CHARGE. APPARENTLY, THE ORIGINAL DESIGN (ALSO USED ON MY VAN) USED STEEL BUSHINGS. THEY ALL WERE SEIZING UP WHEN EXPOSED TO THE SLIGHTEST BIT OF MOISTURE (HUMIDITY, RAIN, CAR WASHES OR SNOW). CONSEQUENTLY, GMC RECOGNIZED AND ACKNOWLEDGED THE DESIGN FLAW/DEFECT AND REPLACED ALL HINGES ON THOSE CITY OF CHICAGO VEHICLES W/BRASS (CORROSION FREE) BUSHINGS/HINGES. SINCE GMC RECOGNIZED THIS DEFECT WHEN IT CAME TO BIG CORPORATE ACCOUNTS, WILL THEY DO THE SAME FOR JOHN Q. CONSUMER?
NHTSA ID
10121793
Incident
May 20, 2004
Mileage
40,000 mi
Brakes
Filed Jul 29, 2004
WHILE BRAKING VEHICLE PULSATED AND THE BRAKES LOCKED UP, CAUSING EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ID
10083852
Incident
Apr 30, 2004
Mileage
59,000 mi
Tires & wheels
Filed Jul 18, 2003
WE HAVE 4 1999 GMC 3500 SERIES LONG VANS USED TO TRANSPORT STUDENTS TO VARIOUS FUNCTIONS. RETURNING FROM A FIELD TRIP (WITH CHILDREN) ONE OF THE TIRES SUFFERED A PLY SEPARATION. THE DRIVER DID AN EXCELLENT JOB OF MAINTAINING CONTROL AND THE TIRE WAS CHANGED OUT BY OUR TOWING SERVICE. FURTHER INSPECTION SHOWED ANOTHER TIRE POSSIBLY READY TO FAIL, AND ODD WEAR PATTERNS. OUR DISTRICT IN THE INTERESTS OF SAFETY DECIDED TO REPLACE ALL 16 TIRES ON ALL 4 VANS. WE WOULD LIKE TO KNOW IF THERE ARE OTHER PROBLEMS WITH THIS PARTICULAR TYPE OF TIRE...THE TIRES ARE FIRESTONE STEELTEX RADIAL R4X - LT245/75R16 LOAD RANGE E - DOT# VN11 - 81A - 169 AND DOT # SP872R - D15L. *JB
NHTSA ID
10028586
Incident
May 22, 2003
Mileage
19,650 mi
Brakes
Filed May 20, 2003
THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE APPLIED. *JB PH
NHTSA ID
10020217
Mileage
58,000 mi
Interior & seats
Filed Sep 24, 2002
CONSUMER STATES SEAT FRAME BROKE IN 07/02, CONSUMER HAD REPAIRED. SEAT FRAMES BROKE AGAIN ON 9-21 CAUSING A COLLISION.*JB
NHTSA ID
8019284
Incident
Jul 1, 2002
ElectricalEngine
Filed Oct 10, 2001
THE CHECK ENGINE LIGHT CAME ON AND VEHICLE BEGAN TO RUN ROUGHLY AND STALL, THE VEHICLE WAS INSPECTED AND DEALER FOUND NEGATIVE TEMPERATURE SIGNALS, CONSUMER HAS EXPERIENCED PROBLEMS ON SIX OCCASIONS WHERE THE ENGINE WOULD STALL AND RUN ROUGH, AND HAS HAD VARIOUS COMPONETS REPLACED, SUCH AS RADIATOR COOLANT, COOLANT SENSOR, FUEL PUMP, SENDING UNIT ASSEMBLY, DISTRIBUTOR, FUEL INJECTORS, SPARK PLUGS, WIRES, SERPENTINE BELT, THROTTLE-POSITIONING SENSOR, EGR AND OXYGEN SENSOR, THE BRACKET THAT PROTECTS THE MAIN WIRE HARNESS WAS NEVER INSTALLED FROM THE FACTORY AND CONSUMER FEELS THIS WAS THE PROBLEM TO BEGIN WITH, SOME OF THE COMPONETS WERE EVEN REPLACED A SECOND TIME AND STILL DID NOT RESOLVE THE PROBLEM.*JB
ORIGINAL EQUIPMENT ON A 1999 CHEVROLET, LT245/75R16. TREAD SEPARATED FROM RIGHT REAR TIRE AT HIGHWAY SPEEDS. FIRESTONE HAS REPLACED TIRE FREE OF CHARGE.*AK DOT#V011 678 140. *SLC
NHTSA ID
874341
Incident
Jun 5, 2000
Interior & seats
Filed Oct 8, 2000
Crash reported1 injury reported
I WAS TRAVELING HOME ON FWY WHERE I WAS INVOLVED IN A CHAIN REACTION AUTO ACCIDENT . I WAS THE NUMBER 3 OUT OF A TOTAL OF 6 INVOLVED. I STRUCK THE CAR IN FRONT AT APPOX 5 MILES AN HOUR. WAS THEN REAR ENDED BY A SUV GOING APPROX 30 MILES AN HOUR. WHEN REARENDED, MY DRIVERS SEAT COLLAPSED. THE SEAT SHOULD NOT HAVE FAILED WITH SUCH MINIMAL IMPACT..
NHTSA ID
733750
Incident
Oct 6, 2000
Engine
Filed May 31, 2000
CAB KEEPS FILLING UP WITH EXHAUST FUMES, CAUSING PASSENGER TO GET SICK. DEALER CLAIMS ENGINE GETS TOO HOT, CAUSING ENGINE MANIFOLD TO WARP AND GASKET TO BLOWOUT. IT IS A DESIGN FLAW. *AK
NHTSA ID
862804
Brakes
Filed Apr 19, 2000
BRAKES HAD GONE BAD, AND PADS WERE COMPLETELY GONE ON THE LEFT SIDE. RIGHT SIDE STILL HAD HALF PAD. CONSUMER HAS ALWAYS HAD PROBLEMS STOPPING, AND HAS BEEN COMPLAINING TO DEALER. *AK
NHTSA ID
860624
Incident
Apr 1, 2000
Brakes
Filed Feb 10, 2000
CONSUMER USES VEHICLE FOR EVERYDAY USAGES, AND WHEN THE BRAKES GET HOT IT IS HARD TO STOP VEHICLE. SOMETIMES CONSUMER HAS TO INCREASE THE DISTANCE TO STOP. DEALER HAS BEEN NOTIFIED, AND HAS STATED THAT THEY KNOW OF THE PROBLEM. BUT, HAS NOT FIGURED OUT A SOLUTION TO FIX VEHICLE. DEALER HAS FIXED CONSUMER'S CAR NUMEROUS TIMES. BUT, THE REPAIRES HAVE BEEN AT BEST GUESS REPAIRES. THEY ALSO SAID THAT THERE HAS NOT BEEN ENOUGH REPAIRS TO DETERMINE THE CAUSE OF PROBLEM, AND FIX IT. *AK
NHTSA ID
855051
Incident
Jan 1, 2000
Brakes
Filed Nov 22, 1999
WHEN APPYLING THE ABS BRAKES ON DRY PAVEMENT THE PEDAL NEARLY TRAVELED TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. PLEASE GIVE ANY FURTHER DETAILS. *AK
NHTSA ID
853187
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Narrow this down by component
Categories with enough reports to have a page of their own