2002 GMC Sierra 3500 Owner Complaints

TL* THE CONTACT OWNS A 2002 GMC SIERRA 3500. WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS NOTICEABLE INSIDE THE CABIN. UPON INSPECTION, THE CONTACT DISCOVERED FUEL HAD LEAKED FROM THE VEHICLE ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID

10860980

Incident

Apr 15, 2016

Mileage

120,000 mi

THIS TRUCK HAS THE SAME PROBLEMS AS THE 2007 MODEL. THE IGNITION SWITCH, PARKING BRAKE, AND FUEL LINES ALL HAVE ISSUES AS SIMILARLY DESCRIBED FOR THE 2007 MODEL. THE FUEL LINES ACTUALLY BROKE THROUGH CAUSING A LEAK OF THE DIESEL FUEL. THIS HAPPENED AFTER THE VEHICLE WAS DRIVEN A SHORT DISTANCE OF 15 MILES.

NHTSA ID

10787186

Incident

Mar 2, 2015

Mileage

101,000 mi

WHILE DRIVING DOWN A VERY BUSY STREET, THE ENGINE DIED. I LOST ALL MY POWER STEERING AND BRAKE. I WAS VERY LUCKY THAT I WAS NOT ON A VERY BUSY HIGHWAY. I HAD IT TOWED TO HEDRICK'S CHEVROLET IN CLOVIS CA. IT TOOK 2 DAYS FOR THEM TO CHECK IT OUT. THEY SAID WHEN THEY WENT TO BRING IT IN TO THE SHOP IT STARTED UP AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. I PICKED THE TRUCK UP AND THE NEXT DAY IT DID THE SAME THING AGAIN. I CALLED THE DEALER AND THEY TOLD ME TO PRESS THE PUMP ON THE TOP OF THE FILTER HOUSING UNTIL I COULD NO LONGER PRESS IT. I DID THAT AND IT STARTED UP. BE CAME VERY OBVIOUS THAT THEY WERE AWARE THAT THE FUEL FILTER HOUSING WAS CAUSING THE INJECTION SYSTEM TO LOSE SUCTION I TOOK IT BACK TO THE DEALER AND THEY REPLACED THE FUEL FILTER HOUSING. I HAVE SINCE FOUND OUT THAT THIS FAILURE IS A COMMON FAILURE. EVIDENTLY THERE IS AN O RING IN THE HOUSING AND IT FAILS AND BASED ON FACT THAT THEIR SERVICE PERSON WAS ABLE TO TELL ME HOW TO START THE TRUCK, THEY NEW OF THESE FAILURES AND NEVER TOLD OWNERS ABOUT THIS. ...UPDATED 09/22/15 *BF UPDATED 12/9/2015 *JS

NHTSA ID

10731304

Incident

Jun 17, 2014

Mileage

85,118 mi

SLOWING DOWN TO A RED TRAFFIC LIGHT AND BRAKE PEDAL WENT TO THE FLOOR. TRIED TO PUMP BRAKE PEDAL TO GET MORE PRESSURE BUT DID NOT WORK. DROVE OFF ONTO SHOULDER AND GOT IT SLOWED DOWN . DRIVE VERY SLOW WITH HAZARD LIGHTS ON TO GET IT BACK TO MY HOUSE. I WAS ONLY ABOUT A MILE AWAY. GOT HOME AND LOOKED UNDERNEATH TO FIND BRAKE FLUID ALL OVER LEFT REAR WHEELS, FUEL TANK, LEFT REAR SHOCK AND DRIVE AXLE. CONTINUED TO LOOK AT ALL BRAKE LINES AND ALL OF THEM WERE CORRODED BAD. GETTING PRICES ON HAVING ALL BRAKE LINES REPLACED. *TR

NHTSA ID

10526003

Incident

Jul 19, 2013

Mileage

137,000 mi

I FIRST NOTICED THAT THE ANTI-LOCK BRAKES WERE ACTIVATING AT SLOW SPEEDS ( 5-10 MPH ) UNDER DRY ROAD CONDITIONS. THIS WAS PRIOR TO BRAKE LINE INCIDENT ON 4-14-2012 BUT I AM NOT SURE OF EXACT DATE. I RESEARCHED THE ANTI-LOCK BRAKES AND FOUND NHTSA ID CAMPAIGN #05V379000 ACTION # PE05020 BUT THIS DID NOT INCLUDE MY HOME STATE OF KENTUCKY. HOWEVER, I HAVE BEEN WORKING IN OHIO SINCE THE PURCHASE OF SAID VEHICLE 10-17-2001 TO CURRENT DATE 2-11-2013. ON 4-14-2012 I WAS PREPARING TO TAKE MY BOAT TO FUEL IT . WHILE CHECKING THE TRAILER LIGHTS I STEPPED ON THE BRAKE PEDAL AND IT WENT STRAIGHT TO THE FLOOR. I FOUND THAT THE BRAKE LINE TO THE REAR WHEELS HAD BURST IN HALF AND WAS SEVERELY CORRODED. UPON CLOSER INSPECTION I FOUND THAT ALL THE BRAKE LINES SHOWED SIGNS OF SEVERE CORROISION. ON 2-8-2013 I DISCOVERED THAT DIESEL FUEL WAS LEAKING NEAR THE FUEL TANK AND FUEL COOLER. IT WAS FOUND TO BE A CORRODED RETURN FUEL LINE BETWEEN THE COOLER AND THE FUEL TANK .AGAIN UPON CLOSER INSPECTION ALL FUEL LINES SHOW MODERATE TO SEVERE CORROISION. *TR

NHTSA ID

10497825

Incident

Apr 14, 2012

Mileage

154,163 mi

THIS MORNING I NOTICED THE BRAKE PEDAL TRAVELING DOWN FURTHER THAN NORMAL AND LITTLE TO NO STOPPING POWER. ONCE ARRIVING AT WORK I TRIED TO PUMP THE BRAKE PEDAL AND IT KEPT GOING TO THE FLOOR. UPON LOOKING UNDER THE TRUCK I DISCOVERED A PUDDLE OF BRAKE FLUID. AFTER FURTHER INSPECTION I FOUND ONE OF BRAKE LINES HAD RUSTED THROUGH AND BLOWN OUT IN FRONT OF THE ABS MODULE. THE GENERAL CONDITION OF ALL THE BRAKE LINES IN THIS AREA IS VERY RUSTY. I WILL LIKELY HAVE TO REPLACE ALL THE BRAKE LINES DUE TO THIS. *TR

NHTSA ID

10465361

Incident

Jul 12, 2012

TL* THE CONTACT OWNS A 2002 GMC SIERRA 3500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO SMOKE AND LOSE POWER ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL FILTER WAS REPLACED. THE FAILURE RECURRED IN LESS THAN ONE YEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS ADVISED THAT THERE WERE THREE DEFECTIVE FUEL INJECTORS THAT WOULD NEED REPLACING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 06E043000 (FUEL SYSTEM, GASOLINE) YET THE REPAIR DID NOT REMEDY THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 82,828.

NHTSA ID

10377169

Incident

Feb 1, 2010

Mileage

80,000 mi

TL*THE CONTACT OWNS A 2002 GMC SIERRA 3500. WHILE DRIVING 15 MPH, THE ANTILOCK BRAKE SYSTEM BEGAN TO ACTIVATE IN NORMAL WEATHER CONDITIONS. AS A RESULT, THE BRAKES BEGAN TO TREMBLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND A TECHNICIAN STATED THAT THERE WAS CORROSION OF THE WHEEL SPEED SENSOR, WHICH CAUSED THE ABS TO ACTIVATE. NO REPAIRS HAVE BEEN MADE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND NO REIMBURSEMENT WOULD BE PROVIDED. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 49,100 AND CURRENT MILEAGE WAS 50,289.

NHTSA ID

10256455

Incident

Sep 28, 2008

Mileage

49,100 mi

MY ABS BRAKES PREVENT MY TRUCK FROM STOPPING AT SLOW SPEEDS. *TR

NHTSA ID

10232803

Incident

May 9, 2008

Mileage

42,050 mi

TL*THE CONTACT OWNS A 2002 GMC 3500. WHILE DRIVING 35 MPH, THE CONTACT SWERVED TO AVOID A DEER AND STRUCK A CONCRETE WALL. NONE OF THE AIR BAGS IN THE VEHICLE DEPLOYED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CONTACT STATED THAT THERE WAS MINOR DAMAGE TO THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN INSPECTED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,000.

NHTSA ID

10205813

Incident

Oct 12, 2007

Mileage

78,000 mi

THERE WAS NO EVENT THAT WAS NOTED THAT WOULD CAUSE THE SEPARATION OF THE TIRE TREAD FROM THE SIDEWALL. A MAJOR LEAK WAS NOTED. THE SPLIT WAS LOCATED AT THE POINT OF SIDEWALL TO TREAD JOINT. THE TIRE HAS >9/32 OF TREAD LEFT ON THE TIRE. I AM AT A LOSS TO REPLACE THE TIRE. NO TRAUMA WAS INFLICTED ON THE TIRE. *NM

NHTSA ID

10171471

Incident

Oct 20, 2006

Mileage

88,689 mi

THIS COMPLAINT IS REGARDING NHTSA ID # 05V161000 AND GM RECALL # 05042. THE ABOVE IS FOR A DEFECT IN THE PARKING BRAKE WHICH CAUSES PREMATURE WEAR. THE RECALL ONLY APPLIES TO MANUAL SHIFT TRANSMISSIONS. I HAVE THIS SAME PROBLEM BUT HAVE AN AUTOMATIC TRANSMISSION. I BELIEVE THIS RECALL SHOULD ALSO APPLY TO MY VEHICLE SINCE A PARKING BRAKE IS ALSO INSTALLED ON MY VEHICLE AND IT IS ALSO DEFECTIVE. IF A PARKING BRAKE IS NOT NEEDED ON MY VEHICLE FOR SAFETY THAN WHY IS ONE INSTALLED? *JB

NHTSA ID

10168645

Incident

Jun 15, 2003

Mileage

20,000 mi

THE PARKING BRAKE WAS ON AND THE VEHICLE WAS PARKED ON A SLIGHT INCLINE AND WITHOUT WARNING THE VEHICLE ROLLED DOWN THE STREET AND CRASHED INTO A TREE. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE PADS NEEDED TO BE REPLACED ON THE PARKING BRAKES DUE TO WEAR AND TEAR. *AK

NHTSA ID

10115704

Incident

Mar 23, 2005

DEALERSHIP INFORMED THE CONSUMER THAT THE EMERGENCY PARKING BRAKE WORE OUT. THIS COULD POTENTIALLY CAUSE THE VEHICLE TO ROLL BACK/FORWARD ON A INCLINE WITHOUT WARNING. DEALERSHIP WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK RETAINER ON EMERGENCY BRAKE FAILED. *LA

NHTSA ID

10065141

Incident

Mar 20, 2004

Mileage

59,000 mi

AIRBAGS DID NOT DEPLOY WHEN VEHICLE WENT OFF ROAD AND RASHED; ON-STAR DID NOT FUNCTION EITHER MANUALLY OR UPON IMPACT.*AK

NHTSA ID

10065803

Incident

Dec 20, 2003

Mileage

27,000 mi

WHILE DRIVING APPROXIMATELY 55 MPH REAR RIGHT TIRE BLEW OUT. CONSUMER MANAGED TO PULL VEHICLE OVER, AND STOPPED TO CHECK THE TIRE. NOTICED THAT TREAD HAD SEPARATED FROM THE RIGHT REAR TIRE. BRIDGESTONE TIRE, SIZE 285/75R16. *AK

NHTSA ID

10040375

Incident

Sep 18, 2003

Mileage

30,000 mi

WHILE DRIVING THE CONSUMER SMELLED FUMES INSIDE THE VEHICLE. THE DEALER WAS NOTIFIED. *NLM

NHTSA ID

10017162

Incident

Apr 6, 2003

CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE PULLS VIOLENTLY TO THE RIGHT. *NLM *DT

NHTSA ID

10002465

Incident

Sep 1, 2002

A FUEL LEAK UNDERNEATH VEHICLE. VEHICLE HAS NOT BEEN INSPECTED BY DEALERSHIP. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

NHTSA ID

8016113

Incident

Aug 10, 2002

VEHICLE BOUNCES ALL OVER THE ROAD, BOTH OUTSIDE MIRRORS VIBRATE DUE TO THIS. DEALER HAS BALANCED TIRES, DID NOT REMEDY THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

NHTSA ID

8016110

Incident

May 1, 2002