2003 GMC Sierra 3500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 GMC Sierra 3500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes333.3%
- Electrical111.1%
- Airbags111.1%
- Powertrain (other)111.1%
- Seat belts111.1%
- Steering111.1%
- Fuel system111.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
BRAKE LINES ARE HEAVILY RUSTED, TRUCK IS BEYOND WARRANTY, DEALER WILL NOT REPLACE UNLESS RECALLED. *TR
I ONLY HAD 27050 MILES WHEN BRAKE LINES, BURST LUCKILY TRAVELING ONLY 5 MPH. I HAD TO REPLACE ALL BRAKE LINES, REAR BRAKE CALIPERS. THEN AT 28,640 MILES I HAD TO REPLACE THE MASTER CYLINDER. WHAT IN THE WORLD IS GM DOING? WHAT HAPPENED TO THE QUALITY OF GM? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
2003 GMC SPEEDOMETER NOT WORKING. THIS IS A VERY COMMON PROBLEM WITH GMC AND THERE SHOULD BE A RECALL. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
DT*: THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE VEHICLE WAS HIT ON THE DRIVER'S SIDE REAR QUARTER PANEL BY ANOTHER VEHICLE. AFTER THE VEHICLE WAS STRUCK, IT FLIPPED UPSIDE DOWN. THE CONTACT WAS BUCKLED IN THE DRIVER'S SEAT. HOWEVER, THE SEAT BELT DID NOT RETRACT AND HOLD THE CONTACT IN THE SEAT AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S HEAD HIT THE PASSENGER DOOR WINDOW AT SUCH FORCE THE WINDOW SHATTERED AND BROKE. THE CONTACT'S HEAD WAS LYING OUTSIDE THE VEHICLE ON THE ASPHALT. AFTER THE INITIAL IMPACT, THE CONTACT RELEASED THE SEAT BELT AND CLIMBED OUT OF THE VEHICLE. INJURIES TO THE HEAD AND NECK WERE SUSTAINED. THE POLICE FILED A REPORT AT THE SCENE. THE INSURANCE COMPANY DID AN ASSESSMENT OF THE VEHICLE AND DEEMED IT TOTALED. UPDATED 03/03/06.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I RECENTLY HAD A BRAKE FAILURE ON MY 2003 GMC SIERRA 3500 SERIES TRUCK. I WAS DRIVING WHEN MY BRAKES GAVE OUT. THE PEDAL WENT TO THE FLOOR AND I WAS BARELY ABLE TO STOP BEFORE STRIKING A PARKED CAR. I TOOK IT TO THE DEALER AND WAS TOLD THAT MY BRAKE LINES AND CALIPERS ARE CORRODED AND IN NEED OF REPLACEMENT FOR A $4200. I HAD THE BRAKES REPLACED LAST FEBRUARY AND PUT LESS THAN 1000 MILES BEFORE THIS INCIDENT. THE REAR BRAKE PADS WHICH WERE REPLACED THEN NEEDED TO BE REPLACED BECAUSE OF CORROSION ISSUES. I HAVE HAD TO REPLACE THE BRAKES ON THIS TRUCK 4 TIMES SINCE I PURCHASED IT EACH TIME BECAUSE OF CORROSION ISSUES. I HAVE BEEN TOLD BY GM THAT I DO NOT DRIVE THE TRUCK ENOUGH. I AM AFRAID TO DRIVE IT FOR TWO REASONS 1. IT MIGHT NOT STOP WHEN I NEED IT TO AND 2. EVERYTIME I DRIVE IT ENDS UP COSTING ME MORE MONEY. THE TRANSMISSION LINES WERE REPLACED LAST SUMMER FOR THE SAME ISSUE. THIS TRUCK HAS COST ME OVER $20,000 IN REPAIRS SINCE 2005 NOT INCLUDING MAINTENANCE ISSUES. WHEN I CONTACTED GM CUSTOMER SERVICE THEY WERE ABSOLUTELY NO HELP. I WAS TOLD I DO NOT DRIVE IT ENOUGH AND THE FACT THAT THE TRUCK IS OLDER IT IS A PART OF LIFE. THEY WOULD NOT EVEN ACKNOWLEDGE THAT THEY HAVE A PROBLEM. I WAS TOLD THAT THE NHTSA IS CONDUCTING AN INVESTIGATION INTO THIS MATTER WITH GM. IF YOU NEED ANY HELP PLEASE CALL ME I WOULD GLADLY HELP IN THIS MATTER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
DT*: THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE VEHICLE WAS HIT ON THE DRIVER'S SIDE REAR QUARTER PANEL BY ANOTHER VEHICLE. AFTER THE VEHICLE WAS STRUCK, IT FLIPPED UPSIDE DOWN. THE CONTACT WAS BUCKLED IN THE DRIVER'S SEAT. HOWEVER, THE SEAT BELT DID NOT RETRACT AND HOLD THE CONTACT IN THE SEAT AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S HEAD HIT THE PASSENGER DOOR WINDOW AT SUCH FORCE THE WINDOW SHATTERED AND BROKE. THE CONTACT'S HEAD WAS LYING OUTSIDE THE VEHICLE ON THE ASPHALT. AFTER THE INITIAL IMPACT, THE CONTACT RELEASED THE SEAT BELT AND CLIMBED OUT OF THE VEHICLE. INJURIES TO THE HEAD AND NECK WERE SUSTAINED. THE POLICE FILED A REPORT AT THE SCENE. THE INSURANCE COMPANY DID AN ASSESSMENT OF THE VEHICLE AND DEEMED IT TOTALED. UPDATED 03/03/06.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
POWER STEERING AND/OR BRAKING MAY BECOME INOPERATIVE OR DRASTICALLY REDUCED PERFORMANCE WHEN USED AT SAME TIME BECAUSE POWER STEERING PUMP IS ALSO POWER BRAKE PUMP AND SYSTEM DOES NOT HAVE ENOUGH PRESSURE OR FLOW CAPACITY TO SUPPLY BOTH STEERING AND BRAKING TOGETHER. THIS COULD RESULT IN LOSS OF CONTROL OF VEHICLE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 GMC 3500 DURAMAX . THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE FUEL INJECTORS WERE REPLACED BUT THE FAILURE RECURRED AND CAUSED DAMAGE TO THE ENGINE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 80,000 UPDATED 9/20/11 *CN UPDATED 2/23/12 *CN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .