Owner-reported complaints naming the airbag system, filed with NHTSA
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Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2008 GMC Sierra 3500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Started the truck in driveway waiting on woman to get in on passenger side BOOM! AIR BAG EXPLODED didn't know what happened and then the passenger side airbag exploded. Shut the truck off got out 5 minutes later passenger side airbag exploded again and it was smoking they are very loud thank God no one was injured or we were driving down the road and that happened that would have been terrible.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA LD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS), HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHRYSLER DODGE JEEP RAM FIAT OF SOUTH SAVANNAH 8701 ABERCORN ST, SAVANNAH, GA 31406 (912) 330-4132) WAS CONTACTED AND CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE CONTACT HAD EXPERIENCED A FAILURE WITH THE AIRBAG WARNING LIGHT ILLUMINATED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GREENVILLE MOTOR CO (169 INTERSTATE DR, GREENVILLE, AL 36037, (877) 364-4812) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 GMC SIERRA 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ *CN
TAKATA RECALL THE GMC DEALER DISCONNECTED AIR BAGS 2 YEARS AGO BECAUSE OF THE DANGER OF THE MALFUNCTION. THE DEFECT HAS STILL NOT BEEN REPAIRED. MY WIFE AND I TRAVEL ALOT TOWING A FIFTH WHEEL TRAILER. TWO YEARS IS WAY TOO LONG TO WAIT. I WANT ACTION TAKEN ON THIS REPAIR IMMEDIATELY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA AIRBAG RECALL: I HAD SENT COMPLAINT #10821862 BUT NO RESPONSE. I RECEIVED A LETTER ABOUT THE RECALL IN JULY 2015. RECALL HAS BEEN IN EFFECT SINCE MAY 2015. I CALLED THE GMC DEALER HERE IN JANUARY 2016 AND WAS TOLD NO PARTS AVAILABLE. I CALLED THE DEALER AGAIN TODAY (NOV 2016) AND WAS TOLD THE SAME THING. NO PART AVAILABLE. AND WAS TOLD TO CALL BACK BETWEEN 2-3 MONTHS. COMPLAINT: TOO LONG FOR A RECALL. SAFETY ISSUE.
TAKATA RECALL. THIS RECALL IS TAKING AN EXCESSIVELY LONG TIME. I HAVE CONTACTED GMC PRODUCT SUPPORT AT 8004628782 TO SUBMIT A TIER 1 ESCALATION ON JULY 27TH. AS OF AUGUST 25TH, THEY STILL FAIL TO EXPEDITE THE PARTS TO COMPLETE A SAFETY RECALL. SINCE MY WIFE IS PREGNANT SHE CANNOT SIT IN THE FRONT SEAT. ONCE OUR SECOND CHILD ARRIVES IN MID SEPTEMBER WE WILL NOT BE ABLE TO RIDE IN THIS VEHICLE TOGETHER. I AM UNCLEAR HOW TO RESOLVE THIS ISSUE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL FOR PASSENGER SIDE AIR BAG INFLATOR ISSUED JULY 2015. I HAVE CONTACTED DEALERSHIP AND GMC REPEATEDLY SINCE RECEIVING THIS RECALL AND AS OF TODAY THEY HAVE NO IDEA WHEN PARTS WILL BE AVAILABLE. THEIR SUGGESTION WAS TO NOT LET ANYONE RIDE IN THE FRONT PASSENGER SEAT. I WANT SOMETHING ELSE TO DRIVE UNTIL ISSUE RESOLVED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V324000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/06/16*LJ UPDATED 05/09/16.*JB
REPORT RECEIPT DATE: MAY 28, 2015 NHTSA CAMPAIGN NUMBER: 15V324000 COMPONENT(S): AIR BAGS GM SAFETY RECALL: 15438 COMPLAINT: THIS RECALL HAS BEEN IN EFFECT SINCE MAY 2015. RECEIVED A LETTER IN JULY 2015 STATING THEIR ARE NO PARTS AVAILABLE. NO ACTION AS OF TODAY, JANUARY 2016. SAFETY ISSUE SHOULD VEHICLE BE IN AN ACCIDENT, ETC.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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