RoadVitals

2011 GMC Sierra 3500 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Aug 31, 2023
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
10
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2011 GMC Sierra 3500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags836.4%
  • Body & structure29.1%
  • Electrical29.1%
  • Fuel system29.1%
  • Other / unspecified29.1%
  • Powertrain (other)29.1%
  • Visibility14.5%
  • Seat belts14.5%
  • Suspension14.5%
  • Engine14.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

8
reports

From owner reports, verbatim

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 3500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:16V381000(AIR BAG) WAS RECEIVED. AFTER CONTACTING BOTH THE LOCAL DEALER HOHEN CARLSBAD GMC LOCATED AT (5334 TASEO DEL NORTE, CARLSBAD, CA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID 11307062 · filed Feb 4, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT CROWN BUICK GMC (LOCATED AT 5237 34TH ST N, ST. PETERSBURG, FL 33714, (877) 887-8560) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID 11292072 · filed Dec 30, 2019
All 8 reports naming airbags

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

DASH IS CRACKING IN THREE SPOTS

NHTSA ID 11387945 · filed Jan 13, 2021

CRACKED DASHBOARD LOCATED BY AIRBAG

NHTSA ID 11043662 · filed Nov 6, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

my 2011 fmc sierra 3500 drw denali suffered a failure of the Transmission Control Module (TCM). I could barely move the vehicle and almost got into an accident merging into traffic. Forward and reverse was affected. The transmission reverts to top gear after the failure, and makes driving very difficult. There was no warning for this failure Luckily I was minutes from my dealership. This problem could be bad.

NHTSA ID 11541849 · filed Aug 31, 2023

RECALL #14260 COVERS 2007-2011 GMC 3500 TRUCKS WITH DUAL BATTERIES AMD COVERS VEHICLES THROUGH JUNE 22ND OF 2011, MINE WAS MADE IN JULY 07/11 AND I WAS DRIVIND 3 HOURS AND 30 MINUTES AFTER GETTING HOME MY TRUCK WSELF IGNITED INDER THE BED OF THE TRUCK ABIVE TJE REAR PART OF THE SPARE TORE. I BELIEVE THE POSITIVE WIRE TO THE TRAILER WIRING PLUG IN GROUNDED AND THE FUSE DID NOT BLOW CAUSING THE GROUNDED WIRE TO IGNITE THE WIRING HARNESS AND SPRAY IN BED LINER BURNING THE REAR OF THE TRUCK, I BELIEVE YOUR RECALL COVERS MORE TRUCKS THAN LISTED. MINE IS WITHIN 1-2 WEEKS FROM THE RECALL END DATE, AND THE RESULTS ARE EXACTLY HOW THE RECALL IS EXPLAINED, THE ONLY WIRE WITH. 10 GUAGE WIRE WITH CONSTANT POWER TO IT THAT WOULD HAVE ENOUGH VOLTAGE TO IT IS THE TRAILER POSITIVE CHARGING WIRE, AND ONCE SHORTED SHOULD BLOW THE FUSE PROTECTING THE VEHICLE FROM FIRE. IF THIS WIRE GROUNDS AND THE FUSE DOES NOT BLOW IT WOULD CAUSE EXCESSIVE HEAT WHERE THE GROUND HAPPENED UNTIL A FIRE WAS CREATED, WHICH IS WHAT HAPPENED IN MY CASE. SHOULD I HAVE MY INSURANCE COMPANY ( ALLSTATE) LOOK INTO THIS CLAIM AGAINST GMC ? OR WHAT IS YOUR PLAN OF ACTION? I HAVE $50,000.00 DOLLARS INVESTED IN THIS TRUCK WITH AN ESTIMATE OF $10,000.00 IN REPAIRS, PLUS THE OVERHEAD IN MY GARAGE, SMOKE DAMAGE MOSTLY, SOME BUBBLED PAINT ON A FRONT FENDER OF THE MUSTANG PARKED BEHIND ME AND THE INSULATION PANNELS ON MY ELECTRIC GARAGE DOOR, AS WELL AS NEEDING A RENTAL CAR WHILE THOS GETS FIXED. ITE VEHICLE WAS PARKED IN MY OPEN BAY GARAGE AND THE FIRE WAS NOTICED 30 MINUTES AFTER RETURNING HOME.

NHTSA ID 11173177 · filed Jan 30, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

WHILE DRIVING UP HILL THE TRUCK JUST SHUT OFF. COULD NOT START IT AGAIN. THERE WAS NO WARNING SIGNS IT TOOK OVER 2 WEEKS AND 2 DIFFERENT GM DEALERS TO FIGURE OUT IT WAS A FUEL INJECTOR PUMP THAT EXPLODED. THERE WERE NO CODES ON THE TRUCKS COMPUTER TO ACKNOWLEDGE THERE WAS ANY PROBLEM WITH THE TRUCK EVEN AFTER IT WOULD NOT START. COULD HAVE BEEN EXTREMELY DANGEROUS IF OUR CIRCUMSTANCE WE'RE DIDFERENT. 5 MILES EARLIER AND WE WOULD HAVE BEEN ON AN EXPRESS WAY.

NHTSA ID 10730877 · filed Jun 29, 2015

VEHICLE WAS TRAVELING DOWN ACCESS ROAD COMING UP TO INTERSTATE OFFRAMP. RIGHT BEFORE YIELD SIGN BOSCH CP4 PUMP FAILED STOPPING MOTOR. BRAKES AND STEERING AFFECTED. JUST ENOUGH MOMENTUM TO FIGHT TRUCK INTO ADJACENT PARKING LOT RIGHT AFTER RAMP. *TR

NHTSA ID 10714457 · filed May 4, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

I BOUGHT THIS TRUCK IN THE DEALER THEY PUT TIRES SMALLER THAN WHAT IT REQUIRES AND A TIRE EXPLODED IN THE FREEWAY, THOSE WHO HELP THE TRAFFIC EXPLAINED TO ME THAT THE TIRE WAS SMALL FOR THE SIZE OF THE TRUCK, THE SAME THING THEY TOLD ME IN THE TIRE PLACES (CLEGG AUTO SALE - 1485 N MAIN ST SPANISH FORK UTAH )

NHTSA ID 11316464 · filed Mar 5, 2020

BAD TIRES ALL WAY AROUND. AND THE OTHER COMPANY TRUCKS I USE HAS BAD BRAKES AND A LOT OF OTHER USDOT INSPECTION WOULD FAIL. I AM CERTIFIED DOT DRIVER AND I AM SCARED THIS COMPANY IS PUTTING COMPANY PROFITS ABOVE HUMAN LIFE

NHTSA ID 10945805 · filed Jan 17, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

my 2011 fmc sierra 3500 drw denali suffered a failure of the Transmission Control Module (TCM). I could barely move the vehicle and almost got into an accident merging into traffic. Forward and reverse was affected. The transmission reverts to top gear after the failure, and makes driving very difficult. There was no warning for this failure Luckily I was minutes from my dealership. This problem could be bad.

NHTSA ID 11541849 · filed Aug 31, 2023

Apparently a common issue. The TCM (Transmission Control Module) failed and the vehicle will not start or shift. Vehicle went into limp mode on highway while towing a trailer. Part availability unknown and on backorder for a year.

NHTSA ID 11525638 · filed Jun 6, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

BAD TIRES ALL WAY AROUND. AND THE OTHER COMPANY TRUCKS I USE HAS BAD BRAKES AND A LOT OF OTHER USDOT INSPECTION WOULD FAIL. I AM CERTIFIED DOT DRIVER AND I AM SCARED THIS COMPANY IS PUTTING COMPANY PROFITS ABOVE HUMAN LIFE

NHTSA ID 10945805 · filed Jan 17, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

I BOUGHT THIS TRUCK IN THE DEALER THEY PUT TIRES SMALLER THAN WHAT IT REQUIRES AND A TIRE EXPLODED IN THE FREEWAY, THOSE WHO HELP THE TRAFFIC EXPLAINED TO ME THAT THE TIRE WAS SMALL FOR THE SIZE OF THE TRUCK, THE SAME THING THEY TOLD ME IN THE TIRE PLACES (CLEGG AUTO SALE - 1485 N MAIN ST SPANISH FORK UTAH )

NHTSA ID 11316464 · filed Mar 5, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

WHILE DRIVING A GMC 3500 DENALI HD 4X4 EQUIPPED WITH THE DIESEL ENGINE AND AUTOMATIC TRANSMISSION, WITH LESS THAN 90 MILES ON IT, THE REAR ADJUSTMENT BRACKET FOR THE LEFT SIDE TORSION BAR BROKE AND FELL OFF THE VEHICLE WHILE GOING OVER A SPEED BUMP AT LESS THAN 20MPH. MORE SPECIFICALLY, THE PART MOUNTS NEAR OR IN THE CROSSMEMBER BRACE AND IS USED TO ADJUST THE PRELOAD ON THE TORSION BAR. AFTER THE PART BROKE AND FELL OFF THE VEHICLE HAD A NOTICEABLE LIST TO THE LEFT SIDE. THE PART IS A CAST PART THAT APPEARS TO HAVE FAILED IN OVERLOAD (UNDERDESIGNED) OR DUE TO HIGH STRESS CONCENTRATIONS (POOR FIT/TOLERANCE ISSUES). AT CITY SPEEDS I WOULDN'T EXPECT MUCH MORE THAN WHAT HAPPENED TO ME. HOWEVER, AT HIGHWAY SPEEDS WITH A LOADED TRUCK OR TOWING A TRAILER, THE FAILURE COULD RESULT IN CONTROL ISSUES AND THEREFORE, IN MY OPINION, SHOULD BE CLASSIFIED AS A SAFETY ISSUE. THE DEALER TOOK THE VEHICLE BACK AND HAD A NON-GMC FACILITY "REBUILD" THE FRONT SUSPENSION. ACCORDING TO THE DEALER, GMC HAS HAD AT LEAST ONE OTHER SIMILAR INCIDENT. I CURRENTLY HAVE THE BROKEN PART AND POSSIBLY THE ORIGINAL PART FROM THE RIGHT HAND SIDE OF THE VEHICLE. *LN

NHTSA ID 10383247 · filed Feb 18, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

The contact owns a 2011 GMC Sierra 3500. The contact stated while driving approximately 75 MPH, the vehicle lost motive power and stalled. The vehicle failed to accelerate, lost braking functionality and was difficult to steer before the failure. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the injection pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 106,000.

NHTSA ID 11437503 · filed Oct 20, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .