RoadVitals

2018 GMC Sierra 3500 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Apr 30, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2018 GMC Sierra 3500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes630.0%
  • Steering315.0%
  • Electrical210.0%
  • Exterior lighting210.0%
  • Visibility210.0%
  • Driver assistance210.0%
  • Powertrain (other)15.0%
  • Fuel system15.0%
  • Engine15.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

6
reports

From owner reports, verbatim

Driving on the freeway going approx 70 MPH and the ABS warning light, and Stabilitrak warning light suddenly turned on. I’m sure you can imagine how panicked I was going that fast on the freeway and having my brake warnings suddenly turn on. Especially with my entire family in the vehicle with me at the time. Could feel a difference when I was attempting to brake and exit the freeway. Had to apply tons of pressure to get the brake pedal to engage. The cruise control would no longer work, and the trailer brake monitoring system also began flashing. Truck has been to 2 GMC dealerships the ABS module was replaced made it approximately 2 miles and it came back on. Truck is currently waiting for another part to attempt to fix the problem. Truck has 86,000 miles on it.

NHTSA ID 11705328 · filed Dec 16, 2025

A persistent, very distracting alert saying "service trailer brakes"

NHTSA ID 11472456 · filed Jul 5, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

I WAS DRIVING UP HILL THE TRUCK LOST POWER DIED/SHUTDOWN SO I HAD NO POWER STEERING NO POWER BRAKES WE LIVE ON A COUNTRY RURAL ROAD. HAD THE TRUCK TOWED TO KENDALL CHEVROLET IN EUGENE OREGON WHERE IT HAS BEEN SINCE NOVEMBER 2 WITH ELECTRICAL ISSUES THAT THEY ARE TRYING TO PINPOINT.

NHTSA ID 11281407 · filed Nov 20, 2019

TL* THE CONTACT OWNS A 2018 GMC SIERRA 3500. WHILE DRIVING APPROXIMATELY 60 MPH AND HAULING A TRAILER, THE ABS, SERVICE TRAILER BRAKE, SERVICE POWER STEERING, AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST BRAKING FUNCTIONALITY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHILE NOT TOWING A TRAILER. THE VEHICLE WAS TAKEN TO BUSTER MILES CHEVROLET (1884 ALMON ST, HEFLIN, AL 36264, (256) 781-4536) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO A WHEEL SPEED SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,068.

NHTSA ID 11278880 · filed Nov 8, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

Driving on the freeway going approx 70 MPH and the ABS warning light, and Stabilitrak warning light suddenly turned on. I’m sure you can imagine how panicked I was going that fast on the freeway and having my brake warnings suddenly turn on. Especially with my entire family in the vehicle with me at the time. Could feel a difference when I was attempting to brake and exit the freeway. Had to apply tons of pressure to get the brake pedal to engage. The cruise control would no longer work, and the trailer brake monitoring system also began flashing. Truck has been to 2 GMC dealerships the ABS module was replaced made it approximately 2 miles and it came back on. Truck is currently waiting for another part to attempt to fix the problem. Truck has 86,000 miles on it.

NHTSA ID 11705328 · filed Dec 16, 2025

The contact owns a 2018 GMC Sierra 3500. The contact stated while driving at various speeds, several unknown warning lights illuminated on the instrument panel. The contact pulled over to the shoulder of the roadway to restart the vehicle. After the vehicle was restarted, the vehicle hesitated to stop while depressing the brake pedal. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 53,800.

NHTSA ID 11605067 · filed Jul 29, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

2
reports

From owner reports, verbatim

SHAKING OR FLICKERING, HEADLIGHTS WHEN DRIVEN ON ROUGH ROAD SURFACES FLICKER OR SHAKE LIKE BLINKING YOU'RE EYES REAL FAST VERY DISTRACTING FOR MYSELF AND OTHER DRIVERS W.S.P. SAID IT IS A DEFECTIVE EQUIPMENT ISSUE SEND COMPLAINT TO A.G. WA. A.G. IDA. IDAHO ALSO SEND COMPLAINT TO B.B.B. AND N.H.T.S.A. HAD TRUCK IN 4 TIMES FOR REPAIR FOUND PROBLEM BULLETIN NUMBER 18 -NA-001 DOC. ID. 4924668 COMPLAINT TO GMC TALKED WITH 5 TIMES CLOSED MY COMPLAINT 02-06-2019 THERE IS NO FIX FOR THESE HEADLIGHTS. BOUGHT THIS TRUCK NEW 10-17-18 PROBLEM WAS NOTICED DRIVING IT HOME FROM KELLOGG IDA. TO SPOKANE WA. TOOK TRUCK IN AT 536 MILES FOUND PROBLEM TOOK TRUCK HOME IT DIDN'T FIX THE PROBLEM TOOK IT IN AGAIN 659 IT DIDN'T FIX THE TOOK IT IN AGAIN THE THIRD TIME IN AT 822 MILES HAND ME DOCUMENT NO. 4924668 AND INFORMATION NO. 18-NA-001 HEADLAMP SHAKES OR FLICKERS DO NOT FIX. TOOK TRUCK TO DAVE SMITH GMC DEALER IN KELLOGG IDA. FOUND SAME PROBLEM HAD TRUCK 4 DAYS SAME BULLETIN . CMC CLOSES THE CASE WILL LET ME KNOW WHEN AND IF IT CAN BE FIXED IN THE FUTURE SAID IT COULD TAKE YEARS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

NHTSA ID 11174779 · filed Feb 6, 2019

HID HEADLIGHTS ON MY TRUCK FLICKER SIGNIFICANTLY, AND DIM AND BRIGHTEN, WHILE DRIVING VEHICLE ON BUMPY SURFACES. THIS IS BRAND NEW TRUCK WITH 2500 MILES ON IT. I PAID EXTRA FOR THE ALL TERRAIN VERSION. GMC'S OFFICIAL RESPONSE TO ME IS THAT IT IS NORMAL FOR HID HEADLIGHTS TO FLICKER ON/OFF, AND THEY ARE REFUSING TO DO ANYTHING ABOUT THE ISSUE.

NHTSA ID 11081400 · filed Mar 26, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

The contact owns 2018 GMC Sierra 3500. The contacted stated that while the vehicle was parked in the driveway, the vehicle started and the defrost system was activated and the contact's daughter entered the vehicle and saw that it was smoking and informed the contact. When the contact arrived at the vehicle, the rear window had shattered. No warning light was illuminated. The vehicle was not taken to the dealer and was not repaired. The contact referenced GMC Customer Satisfaction Program Number: N192220470 (Faulty Rear Defrost Circuit) as a possible solution however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

NHTSA ID 11571837 · filed Feb 14, 2024

17Jan2023. 2018 GMC Sierra 3500HD Denali. Northbound on I37 near Three Rivers, TX. Speed approx 75 mph. Temp approx 55F. Wx conditions, 1/2 mile vis in fog. Traffic, zero vehicles ahead, one vehicle approx 100 yards behind. Time approx 0815. No overpasses encountered. Cruise control engaged. My son and I were talking when we both heard a sound us above resembling ripping cloth lasting approx 1/2 second immediately followed by a loud explosion followed by the sound of fragmented clinking. The rush of wind noise followed as we could hear pieces of glass continue be taken by the slipstream. I was able to immediately deduce that the sunroof had catastrophically failed. I never use the sunroof or even open the slider so luckily it was closed as usual and no glass fell into the cab and no injuries were sustained. My son and I began to look around us while continuing down the highway to see if an object could've caused this. With no vehicles in a position to have flung a rock or other material and no overpasses in the area, we concluded it must've been a defect. I took the next exit and stopped in a gas station parking lot. We exited the truck and visually inspected the roof. The glass was indeed shattered. Further, the glass had appeared to failed outward as the remaining glass was directed away from the cab. There had been no prior indications of impending failure. There were no warning lights and the police were not called. Had a vehicle been close behind the outcome may have been worse as it would've been showered with debris. The vehicle is under warranty but GM has declined coverage, claiming it must've been a rock or something, even though that would've been impossible given the circumstances.

NHTSA ID 11505403 · filed Feb 3, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

Driving on the freeway going approx 70 MPH and the ABS warning light, and Stabilitrak warning light suddenly turned on. I’m sure you can imagine how panicked I was going that fast on the freeway and having my brake warnings suddenly turn on. Especially with my entire family in the vehicle with me at the time. Could feel a difference when I was attempting to brake and exit the freeway. Had to apply tons of pressure to get the brake pedal to engage. The cruise control would no longer work, and the trailer brake monitoring system also began flashing. Truck has been to 2 GMC dealerships the ABS module was replaced made it approximately 2 miles and it came back on. Truck is currently waiting for another part to attempt to fix the problem. Truck has 86,000 miles on it.

NHTSA ID 11705328 · filed Dec 16, 2025

TL* THE CONTACT OWNS A 2018 GMC SIERRA 3500. WHILE DRIVING APPROXIMATELY 60 MPH AND HAULING A TRAILER, THE ABS, SERVICE TRAILER BRAKE, SERVICE POWER STEERING, AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST BRAKING FUNCTIONALITY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHILE NOT TOWING A TRAILER. THE VEHICLE WAS TAKEN TO BUSTER MILES CHEVROLET (1884 ALMON ST, HEFLIN, AL 36264, (256) 781-4536) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO A WHEEL SPEED SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,068.

NHTSA ID 11278880 · filed Nov 8, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

I WAS DRIVING UP HILL THE TRUCK LOST POWER DIED/SHUTDOWN SO I HAD NO POWER STEERING NO POWER BRAKES WE LIVE ON A COUNTRY RURAL ROAD. HAD THE TRUCK TOWED TO KENDALL CHEVROLET IN EUGENE OREGON WHERE IT HAS BEEN SINCE NOVEMBER 2 WITH ELECTRICAL ISSUES THAT THEY ARE TRYING TO PINPOINT.

NHTSA ID 11281407 · filed Nov 20, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

The contact owns a 2018 Gmc Sierra 3500. The contact stated while operating the vehicle at an undisclosed speed the vehicle suddenly shutoff, the vehicle was coasted to side of the road. The contact referenced NHTSA Campaign Number: 21V739000 (FUEL SYSTEM, GASOLINE) however, the VIN was not included in the recall repair. The vehicle was towed to a dealer where it was diagnosed to be the fuel control module. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 177,000.

NHTSA ID 11734912 · filed Apr 30, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2018 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROYAL MOORE BUICK GMC (1380 SE RIVER RD, HILLSBORO, OR 97123, (503) 648-1153) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID 11265682 · filed Oct 2, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .