2019 GMC Sierra 3500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2019 GMC Sierra 3500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes422.2%
- Engine316.7%
- Electrical316.7%
- Fuel system15.6%
- Exterior lighting15.6%
- Other / unspecified15.6%
- Powertrain (other)15.6%
- Airbags15.6%
- Steering15.6%
- Heating & air conditioning15.6%
- Driver assistance15.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I purchased my vehicle in 2019. Since then, I have had several issues. I've had to replace the coolant reservoir, DEF heater/pump and twice changed the number 8 injector plug. The warning light came on just after the warranty went out. The code reader read the ambient sensor and no sensor.
Service brake brake system comes on randomly. have to hit reset when driving. constantly
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I purchased my vehicle in 2019. Since then, I have had several issues. I've had to replace the coolant reservoir, DEF heater/pump and twice changed the number 8 injector plug. The warning light came on just after the warranty went out. The code reader read the ambient sensor and no sensor.
While towing our trailer, truck went into reduced power mode, regen message displayed; check engine light came on; loud bag occurred and hissing from under the hood. Truck slowed to 3 mph so we pulled to shoulder and turned the vehicle off. Truck had blown the hose off the the turbo. We reclamped and restarted. Displayed check engine light, reduced power & regen message to keep driving however truck wouldn’t go over a 3mph crawl. Truck lost all power, everything shut down and wouldn’t restart. No dash lights, no error, no crank, no power. We were dead on the highway in the truck lane while towing. This Truck goes into reduced power mode every time it tries to regen and we have had it to the dealer multiple times however, the problem continues to get worse. When it does regen, sometimes it takes hours. Dealer says needed a manual regen & that is their solution. Yet problem persists.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2019 GMC Sierra 3500. The contact stated that while attempting to switch lanes, the side-view cameras failed to operate as needed. The vehicle was taken to a dealer where it was diagnosed with a disconnected wire from the side-view cameras. The wire had poor connection, which caused the cameras to fail due to low voltage. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the part to repair the vehicle was no longer manufactured. The failure mileage was 53,004. The VIN was unavailable.
I purchased my vehicle in 2019. Since then, I have had several issues. I've had to replace the coolant reservoir, DEF heater/pump and twice changed the number 8 injector plug. The warning light came on just after the warranty went out. The code reader read the ambient sensor and no sensor.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Bought the vehicle new in 2019 currently at a dealership to have the third in tank electric fuel pump installed. When it was in the shop for the second fuel pump installation the technician informed me that the pump can go out at any time causing a potential accident. Fortunately truck wouldn’t start and was diagnosed at dealership.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
Intermittent issue with entire dash lights and radio lights going either fully out/off or extremely dark. Adjusting dimmer does not correct the issue. Affects driver safety due to acute driver distraction while trying to correct, and disables driver warning lights and all information systems, including towing related warnings (transmission temp/coolant temp, etc) Dealer advises to bring it back when it is occurring, but occurrences are not predictable, nor do they occur on a regular basis. Cause is unknown, but since dimmer switch does not correct this issue, it is the probable cause.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owned a 2019 GMC Sierra 3500. The contact stated while driving at approximately 45 MPH, the vehicle went into “Engine Power Reduced Mode” and the contact attempted to pull over to the side of the road, but the contact stated that the battery went dead and the vehicle shutoff. The contact shifted to park(P) and attempted to restart the vehicle; however, the vehicle failed to restart, and smoke started coming from under the hood. The contact stopped attempting to restart the vehicle, and exited the vehicle and raised the hood, and the vehicle was on fire in the engine compartment on the left side of the firewall. The contact stated that there was gray and white smoke coming from the vehicle and an odor of electrical wires burning. The contact attempted to reach for a fire extinguisher but was informed by another driver who had stopped to see if the contact needed assistance, to step away from the vehicle. The other driver saw the flames coming from the engine compartment and told the contact to step away from the vehicle because it was unsafe to attempt to extinguish the flames, and the engine compartment became engulfed in flames. The Fire Department was contacted and arrived on scene and extinguished the fire. The contact stated that the front end of the vehicle and the front bumper, hood, engine, and engine components were damaged by the fire. Additionally, the front windshield was severely damaged. The vehicle was towed to an impound lot and declared a total loss by the Insurance provider. The contact stated that the Fire Department filed an incident report. The manufacturer was not informed of the failure. The contact related the failure and the fire to NHTSA Campaign Number: 21V496000 (Equipment) which was associated with the VIN. The failure mileage was approximately 242,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
While towing our trailer, truck went into reduced power mode, regen message displayed; check engine light came on; loud bag occurred and hissing from under the hood. Truck slowed to 3 mph so we pulled to shoulder and turned the vehicle off. Truck had blown the hose off the the turbo. We reclamped and restarted. Displayed check engine light, reduced power & regen message to keep driving however truck wouldn’t go over a 3mph crawl. Truck lost all power, everything shut down and wouldn’t restart. No dash lights, no error, no crank, no power. We were dead on the highway in the truck lane while towing. This Truck goes into reduced power mode every time it tries to regen and we have had it to the dealer multiple times however, the problem continues to get worse. When it does regen, sometimes it takes hours. Dealer says needed a manual regen & that is their solution. Yet problem persists.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owned a 2019 GMC Sierra 3500. The contact stated that while driving during a rain storm at approximately 60 MPH, the vehicle hydroplaned. The contact stated that the vehicle swerved to the right and then to the left. The contact stated that the vehicle drove off the road and down an embankment. The contact stated that he drove over a mound, and the vehicle was launched into the air, and, according to the police report, he traveled approximately 100 feet. The contact stated that the vehicle landed on the front end. The force of the crash had bent the vehicle frame behind the engine. The contact stated that as the vehicle's front end crashed into the ground, his forward momentum sent him into the center console. The contact stated that the center console struck his face and caused lacerations and a bloody nose. The contact stated that the police and emergency services had arrived on scene. The contact stated that a report was written, but he did not have the report number. The contact stated that he had bent the top half of the steering wheel from the force of the crash. The contact was transported to the emergency room. The contact was advised that he had fractured vertebrae between L1 and L3 and had bruised ribs on his right side. The contact stated that the vehicle was towed to an impound lot and later declared a total loss by his insurance provider. The contact stated that none of the front air bags had deployed. The contact stated that the police and the insurance provider confirmed that no air bags had deployed. The manufacturer was informed of the failure. The failure mileage was approximately 103,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
DRIVING TO WORK. POWER STEERING WENT OUT AND BRAKING SYSTEM SEEM TO BE INEFFECTIVE. INSTRUMENT PANEL SERVICE LIGHT CAME ON WITH THE BATTERY INDICATOR DISPLAYING "BATTERY CHARGING SYSTEM" FAULT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
The contact owns a 2019 GMC Sierra 3500. The contact stated that while operating the vehicle with the air conditioner on and blowing air the occupants had experienced an acid/chemical burning sensation to the eyes and throat. The failure was intermittent and had affected multiple occupants. The vehicle was taken to the local dealer who was unable to duplicate the failure and no service was performed. The manufacturer was also contacted. The failure mileage was 27,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
While towing our trailer, truck went into reduced power mode, regen message displayed; check engine light came on; loud bag occurred and hissing from under the hood. Truck slowed to 3 mph so we pulled to shoulder and turned the vehicle off. Truck had blown the hose off the the turbo. We reclamped and restarted. Displayed check engine light, reduced power & regen message to keep driving however truck wouldn’t go over a 3mph crawl. Truck lost all power, everything shut down and wouldn’t restart. No dash lights, no error, no crank, no power. We were dead on the highway in the truck lane while towing. This Truck goes into reduced power mode every time it tries to regen and we have had it to the dealer multiple times however, the problem continues to get worse. When it does regen, sometimes it takes hours. Dealer says needed a manual regen & that is their solution. Yet problem persists.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .