2024 GMC Sierra 3500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2024 GMC Sierra 3500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical1419.4%
- Powertrain (other)1318.1%
- Brakes1216.7%
- Engine912.5%
- Steering56.9%
- Fuel system56.9%
- Driver assistance45.6%
- Body & structure45.6%
- Interior & seats22.8%
- Other / unspecified22.8%
- Visibility11.4%
- Airbags11.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2024 GMC Sierra 3500. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle however, the vehicle failed to start. Upon inspecting the vehicle, the contact became aware that the battery was drained. The battery was recharged. The contact stated that while driving, there was an abnormal odor inside the vehicle. The vehicle was taken to the dealer where it was diagnosed and determined that the battery was overheating. The contact was informed that the battery needed to be replaced. The vehicle was repaired. The manufacturer was contacted and made aware of the failure. The contact was informed that an incompatible battery was installed in the vehicle. The failure mileage was approximately 48,000.
The gauge cluster flickers and goes blank completely while driving, over head windshield screen display still works, and throws an - Accretion speed limited- message. Truck has electronics software issues, climate control flickers, works sometimes, most times doesn’t, loose electrical connections. Over all the gmc truck is a major software glitch and GMC does not want to take accountability for there lemon product which is very costly in repairs. Gmc service is not great and the warranty period of 36,000 miles is not justifiable. My truck has 68,000 all highway miles, not city miles. 2024 gmc Denali top in its class, and still has more issues than my 2007 gmc Sierra
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The gauge cluster flickers and goes blank completely while driving, over head windshield screen display still works, and throws an - Accretion speed limited- message. Truck has electronics software issues, climate control flickers, works sometimes, most times doesn’t, loose electrical connections. Over all the gmc truck is a major software glitch and GMC does not want to take accountability for there lemon product which is very costly in repairs. Gmc service is not great and the warranty period of 36,000 miles is not justifiable. My truck has 68,000 all highway miles, not city miles. 2024 gmc Denali top in its class, and still has more issues than my 2007 gmc Sierra
Since I purchased this truck in 2023 brand new as a 2024 the shifting has been very abrasive. It shifts far excessively harder than it should and I have brought this to the dealership’s attention many times. Now I am finding out that there is a massive recall on this vehicle’s transmission because of these issues that have been happening. The error codes are P0700 and P0747 The Engine and Transmission System is not performing as expected. An issue has been detected in the Transmission System that transfers power from the engine to the drive wheels. You may experience reduced power or shifting issues.If the vehicle is continually driven with the check engine light on, the emission controls might not work as well, the vehicle fuel economy might not be as good, and the engine might not run as smoothly. This could lead to future repairs.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
integrated trailer brake control system goes in and out of working order while towing either one of my trailers. one being a boat trailer and the other being a travel trailer. Have taken to local GMC dealer several times and they changed the rear plug the first time, which did not fix the issue. big safety concern if I can't stop my vehicle and what I am towing. Dealer claims it is most likely trailer issue but both these trailers brakes work perfect when towed with other truck. I see that they are having a big problem with this but they claim my VIN number is not included in the recall. Yet I am having the exact same issues. I get on and off warnings TRAILER BRAKES DISABLED SERVIC REQUIRED 10 to 30 times during a one day drive. And yes the trailer brakes do not work when this happens
Battery voltage low and required a jump to start. Advised battery had to much resistance. Drove to dealership. Upon pulling out on to highway without warning sudden engine loss and stalls. Steering column locked and shortly after the brakes locked up making it to where the vehicle could not be moved. This is a major safety issue and WILL lead to a fatality. My drivers side door exposed to oncoming traffic on a highway. 2 tow trucks, multiple technicians to coordinate keeping jumper cables on long enough to keep the brakes functioning to move the vehicle. Once the power was lost the vehicle seized. This happens on an actual interstate or railroad crossing YOU WILL HAVE FATALITIES!! This vehicle needs an immediate recall and pulled off the road! It took 6 hours to get this truck moved! This happens on the interstate or railroad crossing and sits for that duration due to everything locking up people will die as a result!
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Vehicle lost power, seemed to slip while pulling hills, Exhaust brake didn't seem to work. Dealer determined cause by DTC P209. Tested injector circuit, found loose terminal tension at injector number 6 connector. Replaced Cylinder # 6 injector connector. Did have multiple warning lights. Also submitting because Service Bulletin 23-NA+027 covered up to 2023. Believe it's an ongoing issue since vehicle is a 2024.
Battery voltage low and required a jump to start. Advised battery had to much resistance. Drove to dealership. Upon pulling out on to highway without warning sudden engine loss and stalls. Steering column locked and shortly after the brakes locked up making it to where the vehicle could not be moved. This is a major safety issue and WILL lead to a fatality. My drivers side door exposed to oncoming traffic on a highway. 2 tow trucks, multiple technicians to coordinate keeping jumper cables on long enough to keep the brakes functioning to move the vehicle. Once the power was lost the vehicle seized. This happens on an actual interstate or railroad crossing YOU WILL HAVE FATALITIES!! This vehicle needs an immediate recall and pulled off the road! It took 6 hours to get this truck moved! This happens on the interstate or railroad crossing and sits for that duration due to everything locking up people will die as a result!
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
While operating my 2024 GMC Sierra EV Edition 1 at approximately 21,000 miles, a "Service Power Steering" warning appeared. Steering effort initially increased and then rapidly progressed to a near-complete loss of power steering assist. The steering wheel became extremely difficult to turn, making anything more than a gradual sweeping turn nearly impossible. I was able to safely exit the roadway into a parking lot. After shutting down and restarting the vehicle, steering assist returned to normal. No crash or injury occurred, but I believe this represents a significant safety risk because loss of steering assist at highway speed could result in loss of vehicle control.
The control arm bearing appears to have failed without warning causing loss of steering control. This occurred at low speed on a street in [XXX] last night near a gas station, so the driver was able to drive to a safe location easily without risk to life. Had the failure happened at speed a possibly fatal collision would have been likely. The vehicle has been used for the past 8 months to drive to work and has not been subject to any stress. It has not been modified. The tow truck driver said he has seen a number of other control arm failures recently, not necessarily in the same vehicle type. It may be due to bad pot holes this year in [XXX] , they are bigger and deeper than normal. This information is based on assessment by tow truck driver last night. Vehicle is at Jim Shorkey in Murrysville for repairs INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Vehicle lost power, seemed to slip while pulling hills, Exhaust brake didn't seem to work. Dealer determined cause by DTC P209. Tested injector circuit, found loose terminal tension at injector number 6 connector. Replaced Cylinder # 6 injector connector. Did have multiple warning lights. Also submitting because Service Bulletin 23-NA+027 covered up to 2023. Believe it's an ongoing issue since vehicle is a 2024.
Transmission valve body failure contestant with Recall # N242454440. Dealer diagnosed valve body failure and corrective action of Valve body rebuild. I would like 2024 models to be included with this recall for proper repair per Special Coverage # N242454441.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
side blind zone warning system not working. yes the dealer has confirmed that system is in op Found no communication with LH and RH modules. Taken to dealer 4 trips and still not fixed , given advice to purchase after market plug cover that might help!
The gauge cluster flickers and goes blank completely while driving, over head windshield screen display still works, and throws an - Accretion speed limited- message. Truck has electronics software issues, climate control flickers, works sometimes, most times doesn’t, loose electrical connections. Over all the gmc truck is a major software glitch and GMC does not want to take accountability for there lemon product which is very costly in repairs. Gmc service is not great and the warranty period of 36,000 miles is not justifiable. My truck has 68,000 all highway miles, not city miles. 2024 gmc Denali top in its class, and still has more issues than my 2007 gmc Sierra
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Front wheel well liners keep falling out of place like they are melting. happens when towing and engine gets hotter than normal. Trailer is well below limit for vehicle. Liners fall onto the tire while in motion. This is the 4th time this issue has happened to my vehicle. Dealer replaces them and says it happens all the time.
The Vader Chrome on the front of vehicle is peeling. This includes the grille and surrounding areas. This area has been inspected by a representative at GMC and at a dealership. GMC refuses to stand by their product.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2024 GMC Sierra 3500. The contact stated that the tailgate frequently opened independently while the vehicle was parked. The vehicle was previously repaired under NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the failure persisted. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 40,600.
The contact owns a 2024 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The control arm bearing appears to have failed without warning causing loss of steering control. This occurred at low speed on a street in [XXX] last night near a gas station, so the driver was able to drive to a safe location easily without risk to life. Had the failure happened at speed a possibly fatal collision would have been likely. The vehicle has been used for the past 8 months to drive to work and has not been subject to any stress. It has not been modified. The tow truck driver said he has seen a number of other control arm failures recently, not necessarily in the same vehicle type. It may be due to bad pot holes this year in [XXX] , they are bigger and deeper than normal. This information is based on assessment by tow truck driver last night. Vehicle is at Jim Shorkey in Murrysville for repairs INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
since new there is a violent vibration in the steering wheel and floor boards. steering wheel oscillates side to side at speed from 38mph to very bad at 65mph. Dealer has had it 5 times and still cant fix it. they state the front hub extensions are out of round and have tried 3 sets without any success. this truck is not safe to drive as it will put your hands to sleep due to the vibration. Also it will cause premature system component failure. the GM forum and Duramax forum is showing many cases nation wide with this symptom. Also there is NO provision with the current 18 inch wheel to index concentrically with the mating hubs on all four wheel locations This is mainly affection the Dually wheel Denali or high-country vehicles
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Windshield issues. Small debris creates significant chips and cracks on windshield. In 30 years of owning vehicles I have never had a chip. Had this vehicle one year and 3 significant cracks and three chips. Anything that hits the windshield does damage. Very dangerous issue that needs addressed. A windshield is a safety issue and one that cracks so easily is completely unsafe!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2024 GMC Sierra 3500 equipped with Michelin Tires, Tire Line: Primacy, Tire Size: LT235/80/R18, DOT Number: (Not Available). The contact stated that while driving at an undisclosed speed, the passenger’s side front tire tread was separating, and the vehicle was vibrating. The contact stated that the inner rim was bent, and additionally, the steering gear box was leaking. The steering wheel was uncontrollable. There were no warning lights illuminated. The vehicle was taken to the local dealer on several occasions and was diagnosed that the steering gear box was leaking and needed to be replaced. The contact also stated that the air bag chip was inoperable. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and opened a case. The contact was seeking a buyback. The tire and vehicle failure mileage was approximately 250.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .