2018 GMC Sierra Denali Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2018 GMC Sierra Denali, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine520.0%
- Brakes416.0%
- Body & structure416.0%
- Exterior lighting312.0%
- Steering312.0%
- Powertrain (other)28.0%
- Driver assistance28.0%
- Other / unspecified14.0%
- Suspension14.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2018 GMC Sierra 1500 Denali. The contact stated that while driving at an undisclosed speed, and while the vehicle was parked, the running boards unexpectedly lowered. Additionally, there was oil leaking from the vehicle, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with camshaft failure. The contact was informed that the camshaft needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 107,000.
DRIVING DOWN THE HIGHWAY ABOUT 65MPH IT MADE A LOUD CLUNK AND I TOOK IT IN TO SERVICE DEPARTMENT AND THEY TOLD ME I WOULD HAVE TO PAY ABOUT $400.00 TO DRAIN THE TRANSMISSION FLUID AND REPLACE IT. I TOLD THEM M PICK UP ONLY HAS LESS THAN 15,000 MILES ON IT I DON'T THINK THIS IS FAIR, THE SERVICE GU SAID THE DON'T PAY FOR IT AND OTHER GMC DENALI CUSTOMERS HAD THEIRS DONE AND PROBLEM WAS SOLVED AND I WASN'T THE ONLY CUSTOMER THAT HAD THE ISSUE AND CORY FROM ALASKA AUTO BODY SAID IT WAS SAFE TO DRIVE
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
CERTAIN 2018 GMC SIERRA 1500 DENALIS WERE ISSUED A RECALL FOR THE "ELECTRONIC BRAKE CONTROL MODULE". FOR MY VIN, IT DOESN'T SHOW THAT THAT ISSUE NEEDS TO BE FIXED (I JUST PURCHASED THIS TRUCK LAST WEEK), BUT IT INDEED DOES. WHEN COASTING AT A LOW SPEED ON A SMALL HILL, BRAKES ALMOST FEEL NON EXISTENT. GMC RECALLED MANY OF THEIR VEHICLES TO GET THIS ISSUE SORTED OUT WITH A SIMPLE, "SOFTWARE UPDATE". FOR SOME ODD REASON MY GMC'S VIN WASN'T UP FOR A RECALL WHEN IT CLEARLY NEEDS ONE, IM PLEADING FOR SOME HELP; I'M WORRIED FOR MY SAFETY BECAUSE OF THIS MANUFACTURER DEFECT. ANY HELP IS APPRECIATED, THANK YOU.
I NEARLY DIED WHEN MY BRAKES FAILED ON MY 2018 GMC DENALI THIS MORNING. I WAS ONLY GOING 60 MPH WHEN ANOTHER DRIVER CUT IN FRONT OF ME, AND HIT THEIR BRAKES BUT WHEN I TRIED TO STOP, I COULD NOT! I THEN BEGAN SWERVING FROM LANE TO LANE BECAUSE IT WAS RAINING. THANK GOD I DIDN'T DIE AND THAT THE PERSON ON THE RIGHT SLOWED DOWN AND MOVED OUT THE WAY. THE TRUCK SEEMED TO BE PULLING ME TO THE RIGHT. WHY I HAVE NO IDEA. BUT WHY IS GM PUTTING PEOPLE LIVES AT RISK LIKE THIS? WHY ARE WE HAVING TO SUFFER OR PUT OUR FAMILIES IN JEOPARDY. THIS MAKES NO SENSE. MY CHEST STARTED HURTING REALLY BAD AFTERWARDS, BECAUSE I WAS SO SCARED. I WAS ON A 2 LANE HIGHWAY GOING STRAIGHT BUT EVEN THAT DOESN'T CAUSE A VEHICLE NOT TO RESPOND LIKE IT DID.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The contact owns a 2018 GMC Sierra 1500 Denali. The contact stated that while driving at an undisclosed speed, and while the vehicle was parked, the running boards unexpectedly lowered. Additionally, there was oil leaking from the vehicle, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with camshaft failure. The contact was informed that the camshaft needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 107,000.
The contact owns a 2018 GMC Sierra 1500 Denali. The contact stated while exiting a parking lot, the passenger’s side running board detached from the vehicle causing minor damages to the passenger’s side of the vehicle. There was no warning light illuminated. The dealer was contacted but provided no assistance and advised the contact that the running board needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 35,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2018 GMC SIERRA DENALI. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLAMPS FAILED TO ADEQUATELY ILLUMINATE THE ROADWAY. THE VEHICLE WAS TAKEN TO MURDOCK CHEVROLET BUICK GMC CADILLAC LOCATED AT (1955 MAIN ST, LOGAN, UT 84341, (888) 470-5760) WHERE THE TECHNICIAN ATTEMPTED TO ADJUST THE HEADLAMPS HOWEVER, THE HEADLAMPS WERE ALREADY ADJUSTED TO SPECS. THE CONTACT STATED THAT THERE WAS NO IMPROVEMENT IN VISIBILITY WHILE SHIFTING FROM LOW BEAM TO HI BEAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REQUESTED THAT THE VEHICLE BE BOUGHT BACK BY THE MANUFACTURER AND THE MANUFACTURER REFUSED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
TL* THE CONTACT OWNS A 2018 GMC SIERRA DENALI. THE CONTACT STATED THAT THE HEADLIGHTS VIBRATED AND BOUNCED WHILE THE VEHICLE WAS IN MOTION. WHILE DRIVING ON ROUGH TERRAIN AND ALSO WHEN APPROACHING ONCOMING TRAFFIC, IT WAS DIFFICULT FOR THE CONTACT TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER (MURDOCK MANHATTAN CHEVROLET-CADILLAC, 600 MCCALL RD, MANHATTAN, KS 66502, (785) 783-0639) WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE WITH THE HEADLIGHTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,181. *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I NEARLY DIED WHEN MY BRAKES FAILED ON MY 2018 GMC DENALI THIS MORNING. I WAS ONLY GOING 60 MPH WHEN ANOTHER DRIVER CUT IN FRONT OF ME, AND HIT THEIR BRAKES BUT WHEN I TRIED TO STOP, I COULD NOT! I THEN BEGAN SWERVING FROM LANE TO LANE BECAUSE IT WAS RAINING. THANK GOD I DIDN'T DIE AND THAT THE PERSON ON THE RIGHT SLOWED DOWN AND MOVED OUT THE WAY. THE TRUCK SEEMED TO BE PULLING ME TO THE RIGHT. WHY I HAVE NO IDEA. BUT WHY IS GM PUTTING PEOPLE LIVES AT RISK LIKE THIS? WHY ARE WE HAVING TO SUFFER OR PUT OUR FAMILIES IN JEOPARDY. THIS MAKES NO SENSE. MY CHEST STARTED HURTING REALLY BAD AFTERWARDS, BECAUSE I WAS SO SCARED. I WAS ON A 2 LANE HIGHWAY GOING STRAIGHT BUT EVEN THAT DOESN'T CAUSE A VEHICLE NOT TO RESPOND LIKE IT DID.
ON THE MORNING OF OCT 26, 2020 @ 845AM... I WAS HEADING SOUTH ON 287 IN MANSFIELD TX. IT WAS RAINING HARD SO I WAS ONLY GOING 60 MPH. THE CAR IN FRONT OF ME WAS GOING 55 OR SO. WHEN THE RAIN AND WIND PICKED UP, THE CAR IN FRONT OF ME ABRUPTLY HIT ITS BRAKES. THAT'S WHEN MY TRUCK BRAKES LOCKED AND I BEGAN SLIDING OR BEING PULLED TO THE RIGHT. I WAS IN THE LEFT LANE ON THE 2 LANE HIGHWAY. HAD IT NOT BEEN FOR GOD AND ME, NOT PANICKING... I WOULD HAVE CRASHED! MY TRUCK FISH TAILED TWICE WHILE I WAS TRYING TO APPLY THE BRAKES BUT... I COULDN'T STOP. I ALMOST PUT THE TRUCK GEAR IN NEUTRAL BUT IT WAS RAINING SO SOMEHOW THE TRUCK MANAGED TO SLOW DOWN GOING UP A SMALL HILL, GIVING ME CONTROL BACK. THERE WERE 2 OTHER CARS THAT SEEN THIS. I WAS A NERVOUS WRECK! I IMMEDIATELY GOT OFF THE HIGHWAY AND WENT TO THE FIRST GAS STATION I SAW AND THANKED GOD NOTHING HAPPENED. THE PROBLEM I HAVE IS, WHAT IF MY FAMILY WERE IN THE VEHICLE? HOW IS IT THAT GM IS ALLOWED TO SELL THESE VEHICLES? ALSO, I SEARCHED ALMOST EVERY WEBSITE AND INCLUDED MY VIN... BUT EVERY REPLY SAYS MY TRUCK IS OK (UNTIL TODAY). I HAVEN'T HAD THIS TRUCK FOR A YEAR YET. BUT I'M READY TO TRADE IT IN. I DON'T FEEL SAFE AT ALL. I ALMOST WANT TO GET MY TRUCK TOWED HOME. WHY PUT PEOPLE LIVES IN JEOPARDY?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The contact owns a 2018 GMC Sierra Denali 1500. The contact stated that on several occasions while driving at speeds over 30 MPH, the vehicle started shaking abnormally. The contact stated that the vehicle stalled while driving on three separate occasions and stalled twice while slowing down. There was no warning light illuminated. The vehicle was able to restart each time, but on one occasion, several attempts were needed to restart the vehicle. The vehicle was taken to a dealer, where it was diagnosed, and determined that the transmission, torque converter, exhaust gaskets, filter, and 8D fluid needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,000.
DRIVING DOWN THE HIGHWAY ABOUT 65MPH IT MADE A LOUD CLUNK AND I TOOK IT IN TO SERVICE DEPARTMENT AND THEY TOLD ME I WOULD HAVE TO PAY ABOUT $400.00 TO DRAIN THE TRANSMISSION FLUID AND REPLACE IT. I TOLD THEM M PICK UP ONLY HAS LESS THAN 15,000 MILES ON IT I DON'T THINK THIS IS FAIR, THE SERVICE GU SAID THE DON'T PAY FOR IT AND OTHER GMC DENALI CUSTOMERS HAD THEIRS DONE AND PROBLEM WAS SOLVED AND I WASN'T THE ONLY CUSTOMER THAT HAD THE ISSUE AND CORY FROM ALASKA AUTO BODY SAID IT WAS SAFE TO DRIVE
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I NEARLY DIED WHEN MY BRAKES FAILED ON MY 2018 GMC DENALI THIS MORNING. I WAS ONLY GOING 60 MPH WHEN ANOTHER DRIVER CUT IN FRONT OF ME, AND HIT THEIR BRAKES BUT WHEN I TRIED TO STOP, I COULD NOT! I THEN BEGAN SWERVING FROM LANE TO LANE BECAUSE IT WAS RAINING. THANK GOD I DIDN'T DIE AND THAT THE PERSON ON THE RIGHT SLOWED DOWN AND MOVED OUT THE WAY. THE TRUCK SEEMED TO BE PULLING ME TO THE RIGHT. WHY I HAVE NO IDEA. BUT WHY IS GM PUTTING PEOPLE LIVES AT RISK LIKE THIS? WHY ARE WE HAVING TO SUFFER OR PUT OUR FAMILIES IN JEOPARDY. THIS MAKES NO SENSE. MY CHEST STARTED HURTING REALLY BAD AFTERWARDS, BECAUSE I WAS SO SCARED. I WAS ON A 2 LANE HIGHWAY GOING STRAIGHT BUT EVEN THAT DOESN'T CAUSE A VEHICLE NOT TO RESPOND LIKE IT DID.
ON THE MORNING OF OCT 26, 2020 @ 845AM... I WAS HEADING SOUTH ON 287 IN MANSFIELD TX. IT WAS RAINING HARD SO I WAS ONLY GOING 60 MPH. THE CAR IN FRONT OF ME WAS GOING 55 OR SO. WHEN THE RAIN AND WIND PICKED UP, THE CAR IN FRONT OF ME ABRUPTLY HIT ITS BRAKES. THAT'S WHEN MY TRUCK BRAKES LOCKED AND I BEGAN SLIDING OR BEING PULLED TO THE RIGHT. I WAS IN THE LEFT LANE ON THE 2 LANE HIGHWAY. HAD IT NOT BEEN FOR GOD AND ME, NOT PANICKING... I WOULD HAVE CRASHED! MY TRUCK FISH TAILED TWICE WHILE I WAS TRYING TO APPLY THE BRAKES BUT... I COULDN'T STOP. I ALMOST PUT THE TRUCK GEAR IN NEUTRAL BUT IT WAS RAINING SO SOMEHOW THE TRUCK MANAGED TO SLOW DOWN GOING UP A SMALL HILL, GIVING ME CONTROL BACK. THERE WERE 2 OTHER CARS THAT SEEN THIS. I WAS A NERVOUS WRECK! I IMMEDIATELY GOT OFF THE HIGHWAY AND WENT TO THE FIRST GAS STATION I SAW AND THANKED GOD NOTHING HAPPENED. THE PROBLEM I HAVE IS, WHAT IF MY FAMILY WERE IN THE VEHICLE? HOW IS IT THAT GM IS ALLOWED TO SELL THESE VEHICLES? ALSO, I SEARCHED ALMOST EVERY WEBSITE AND INCLUDED MY VIN... BUT EVERY REPLY SAYS MY TRUCK IS OK (UNTIL TODAY). I HAVEN'T HAD THIS TRUCK FOR A YEAR YET. BUT I'M READY TO TRADE IT IN. I DON'T FEEL SAFE AT ALL. I ALMOST WANT TO GET MY TRUCK TOWED HOME. WHY PUT PEOPLE LIVES IN JEOPARDY?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WHILE GETTING MY TRUCK INSPECTED THE SHOP OWNER TOLD ME ABOUT A BULGE ON RIGHT FRONT TIRE. HE ASKED ME IF THEY SOLD THAT TO ME LIKE THAT I PROCEEDED TO TELL HIM YES. HE SAID IT SHOULD BE REPORTED SO THAT IS WHAT I'M DOING. I'M NOT SURE IF THIS IS COVERED. I CONSIDERED IT A SAFETY WHEN VEHICLE WAS PURCHASED IN TENNESSEE AND GOING TO UPSTATE NY, AND I'M 74 YRS OLD. WIDOW
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
THE REAR END MAKES NOISE WHEN TURNING AND SOMETIMES STOPING. WHEN WEIGHT IS PLACE ON BED THE REAR END MAKE NOISES. SOMETHING IS WRONG IN THE REAR END OF THIS TRUCK. WHEN TRUCK IS MOVING AND TURNING YOU CAN HERE THE NOISE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .