2003 GMC Sierra Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 GMC Sierra, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes8335.2%
- Electrical3213.6%
- Steering2711.4%
- Transmission177.2%
- Driver assistance125.1%
- Engine125.1%
- Tires & wheels104.2%
- Powertrain (other)83.4%
- Fuel system73.0%
- Suspension62.5%
- Body & structure62.5%
- Airbags52.1%
- Interior & seats31.3%
- Visibility20.8%
- Other / unspecified20.8%
- Seat belts20.8%
- Exterior lighting10.4%
- Heating & air conditioning10.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
EXITING OFF FREEWAY RAMP IN INDIANAPOLIS BRAKE PEDAL WENT TO THE FLOOR WITHOUT NOTICE AND NO BRAKE FLUID LOSS, NEARLY CRASHED CROSSING 5 LANES OF CROSS TRAFFIC JUST LUCKY I WASN'T BROADSIDED BY CROSS TRAFFIC. I RECEIVED NO NOTICE OF HAZARD FROM GM, NO RECALL AND ONLY LEARNED OF THIS PROBLEM ONCE RESEARCHING ON WEB. I AM LUCKY TO BE ALIVE.
I WAS APPROACHING A STOP LIGHT DRIVING ON A 4 LANE 55 MPH SPEED ZONE. AS I WAS APPROACHING THE STOP LIGHT I STARTING PRESSING ON THE BRAKE PEDAL. THE PEDAL HAD NO RESISTANCE IT KEPT GOING TO THE FLOOR. I STARTED PUMPING THE PEDAL TRYING TO SLOW MY TRUCK DOWN, NO USE. I PUSHED PEDAL ALL THE WAY TO THE FLOOR. THIS SLOWED A LITTLE. BUT NOT ENOUGH. I DOWN SHIFTED THE AUTOMATIC LEVER AND STARTING GUIDING THE TRUCK OFF THE ROAD TO AVOID THE STOPPED VEHICLES. I MISSED THE VEHICLES. LUCKILY I WAS ONLY 3 MILES FROM HOME. I MANAGED TO LIMP HOME BY DRIVING VERY, VERY SLOW AND USING THE GEAR SHIFTER TO SLOW ME DOWN. WHEN INVESTIGATING THE CAUSE AT HOME I FOUND THE BRAKE LINE ON THE RIGHT FRONT HAD RUSTED THROUGH AND THERE WAS A LEAK. ALL THE BRAKE LINES ON THIS TRUCK ARE RUSTED AND IN BAD SHAPE. I CALLED THE DEALER GLENN BUICK GMC WHERE I PURCHASED THE TRUCK NEW IN 2003. I SPOKE TO THE SERVICE PERSONAL "COREY" ABOUT REPAIRING THE RUSTED LINES. HE SAID GMC WAS NOT STANDING BEHIND THIS "FAILURE" ! I WAS ON MY OWN ! SEEMS GMC KNOWS OF THESE FAILURES AND SO DO YOU AND YOU HAVE AGREED NOT TO MAKE THEM STAND BEHIND IT AND YOU HAVE CHOSEN TO ALLOW MORE ACCIDENTS TO HAPPEN ! YOU = NATIONAL HIGHWAY SAFETY WHAT A SHAME ! SHAME ON YOU AND GMC ! HAD I NOT BEEN "LUCKY" THIS COULD HAVE BEEN A TERRIBLE ACCIDENT! ANY HELP IN RESOLVING THIS ISSUE WOULD BE APPRECIATED! THIS ISSUE WILL ONLY GET WORSE ! AS I AM SURE THERE ARE OTHER TRUCKS WITH THIS POTENTIAL PROBLEM WAITING TO HAPPEN!
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 GMC SIERRA. THE CONTACT STATED THAT ALL THE GAUGES ON THE INSTRUMENTAL PANEL FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE PANEL CLUSTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 UPDATED 1/28/15*CN
2003 GMC SIERRA. CONSUMER WRITES IN REGARDS TO A SPEEDOMETER FAILURE. *TGW THE CONSUMER STATED SHE WAS DRIVING 55 MPH. HOWEVER, THE SPEEDOMETER SHOWED 100 MPH. IT WENT ON FOR A COUPLE OF DAYS AND THEN WENT BACK TO NORMAL. THE NEXT DAY, THE SPEEDOMETER WAS ACTING ERRATIC AGAIN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, HOPING IT WOULD BE SOMETHING SMALL, BUT IT TURNED OUT TO BE A $700 EXPENSE. *JB
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
FIRST INCIDENT WAS A BRAKE LINE BURSTING IN MY DRIVEWAY. I HAD IT REPAIRED AT MY LOCAL GARAGE. AT THAT TIME HE TOLD ME THAT ALL OF THE BRAKE LINES WERE IN BAD SHAPE. SECOND INCIDENT, WHILE I WAS DRIVING UP THE ROAD AT APPROX 55 MPH WITH MY 19' BOAT IN TOW I REALIZED I HAD NO STEERING OR BRAKES. I WAS ABLE TO COAST TO A STOP AND PULL THE VEHICLE OFF THE ROAD TO A SAFE LOCATION. THE FAILURE WAS ATTRIBUTED TO A ROTTED LINE TO THE POWER STEERING COOLER. LASTLY, I AM NOT ABLE TO GET A SAFETY INSPECTION STICKER BECAUSE MY BRAKE LINES IN SUCH BAD CONDITION. ESTIMATED COST TO REPAIR $800-$1500 DOLLARS. I WILL ADD THAT THE TRUCK LOOKS LIKE NEW, SPENDS MOST OF IT'S TIME IN THE GARAGE AND IS USED PRIMARILY TO GO TO THE LOCAL DUMP, PLOW MY DRIVEWAY ONLY AND OCCASIONALLY TOW MY BOAT TO THE LAKE! MILEAGE REFLECTS THIS.DATES MAY NOT BE TOTALLY ACCURATE BUT THE BEST OF MY RECOLLECTION. *TR
BOUGHT THE TRUCK RECENTLY FROM VINCE WHIBBS GMC PENSACOLA FL. HAD SOME FRONT END WORK DONE BUT ALSO THERE IS A LOOSE STEERING SHAFT THAT IS A COMMON DEFECT WITH THIS YEAR AND MODEL TRUCK. WHILE CORNERING THE TRUCK AT LOW SPEEDS AND GOING OVER BUMPS THERE IS A LOOSE FEELING FELT IN THE STEERING. *TR
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TRUCK WAS ENTERING MAJOR HIGHWAY,TRAFFIC BEGINS TOO SLOW DUE TO RUSH HOUR ,SEEING THIS OCCUR I STEPPED ON BRAKES EXPECTING TO SLOW DOWN ,UNTIL I REALIZED PEDAL HAD GONE ALL THE WAY TO FLOOR,THEN I LET UP AN PUSHED TO FLOOR AGAIN-NO BRAKES NO ROOM TO GO LEFT OR RIGHT IMPACT WAS UNAVOIDABLE,IMPACTED CAR TWICE WHICH PUSHED THAT CAR INTO ANOTHER THIS TRUCK WAS SERVICED BY GM DEALER FOR TRANSMISSION COOLING LINE AND ENGINE COOLING LINES MONDAY TUESDAY AND WEDNESDAY, NO MENTION OF BRAKE LINES ISSUE, ACCIDENT OCCURRED ON FRIDAY. ALSO HAD CONTACTED GM ABOUT ORIGINAL WORK RE: POSSIBLE WARRANTY. *TR UPDATED 07/25/12 *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 07/31/12
THE TRANSMISSION CLUNKS WHEN SHIFTING FROM 2ND - 3 RD AND AT TIMES THE ENGINE WILL REV AND FINALLY IT WILL TAKE OFF, THIS HAS CAUSED AN ISSUE WHEN GOING THROUGH AN INTERSECTION. THE DEALERSHIP ATTEMPTED FOUR REPAIRS AND IT IS NOT FIXED. THE ISSUE STARTED WHEN THE VEHICLE HAD 6K MILES ON IT AND IT IS GETTING WORSE. THE SPEEDOMETER IS SPORADIC IN THAT IT WILL SHOW SPEED REDUCTION/INCREASE IN SEGMENTS - AS IF IT WERE STICKING. THE ERRONEOUS SPEED INDICATION CAUSES AN ISSUE WHEN GOING TOO SLOW OR TOO FAST IN TRAFFIC. *NM
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHEN TRAVELING AT A SLOW SPEED, LESS THAN 10 MILES PER HOUR, IF BRAKE IS APPLIED THE PEDAL RUMBLES AND THE TRUCK CONTINUES TO MOVE UNLESS I PUMP THE BRAKES. THIS IS HAPPENING DURING CLEAR DAYS NO RAIN, SNOW OR LOOSE GRAVEL. THIS INCIDENT IS VERY SIMILAR TO THE ONE DESCRIBED IN CAMPAIGN NUMBER: 05V379000. *TR
TL*THE CONTACT OWNS A 2003 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE SPEED CONTROL NEEDLE STOPPED WORKING AND IT IS CURRENTLY STUCK AT 120 MPH. WHILE DRIVING 30 MPH, THE VEHICLE SPEED CONTROL DISPLAYED 80 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR AND THEY STATED THAT IT WOULD COST $600, IN WHICH HE WOULD BE RESPONSIBLE FOR PAYING. THE GM MANUFACTURER ALSO STATED THAT HE WOULD BE LIABLE FOR THE SPEED CONTROL REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 44,550.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I WAS PARKED ON A SLOPED DRIVEWAY (ABOUT 10 - 15 DEGREES). I STARTED THE ENGINE, STEPPED ON THE BRAKE PEDAL AND TOOK THE CAR OUT OF PARK INTO DRIVE. BRAKE PEDAL WAS NORMAL. I STARTED TO ROLL FORWARD AND WHEN I PUSHED THE BRAKE PEDAL THE CAR DID NOT SLOW. I SLAMMED THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR. AT THIS POINT I WENT OFF THE END OF THE DRIVEWAY ONTO A 45 DEGREE DOWNWARD SLOPED LAWN; THEN INTO A WOODED AREA AT THE TOP OF A RAVINE. I SLAMMED INTO A TREE. THE CAR WAS JUDGED A TOTAL LOSS BY MY INSURANCE COMPANY. I DID NOT GET A BRAKE WARNING LIGHT. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS SERVICED AT A UNION PARK GMC (WILMINGTON, DE) TWO DAYS PRIOR. INCLUDING BRAKE INSPECTION. CAUSE OF BRAKE FAILURE WAS DETERMINED TO BE RUPTURED BRAKE LINE. BOTH FRONT AND REAR BRAKES WERE FAILED. *TR
I WROTE GM ON OCTOBER 26, 2013 ABOUT MY 2003 GMC SIERRA DURAMAX DIESEL 6.6L 6L THAT JUST RECENTLY STARTED BILLOWING BLUISH BLACK SMOKE CONSTANTLY FROM THE EXHAUST AND COSTING AN EXORBITANT AMOUNT OF MONEY IN GAS. I TOOK IT TO THE DEALER (QUALITY BY DILORENZO IN ALBUQUERQUE, NEW MEXICO) AND THEY INFORMED ME THAT THERE WAS A BULLETIN ISSUED IN OCTOBER 2006 FOR LEAKING FUEL INJECTORS. THEY DIAGNOSED MY TRUCK WITH THE EXACT FUEL INJECTOR PROBLEM. THE TRUCK ONLY HAS 83,502 MILES ON IT AND I'VE BEEN INFORMED THAT THE NEXT TIME I TAKE IT FOR AN EMISSIONS TEST (A REQUIREMENT IN NEW MEXICO) IT WILL FAIL. I FINALLY SAVED UP ENOUGH MONEY TO GO AN OUTSIDE REPAIR SHOP ON JULY 15, 2014 TO GET MY FUEL INJECTORS REPLACED AND THE TOTAL CAME TO $4763.78. I FOUND OUT THAT THERE WERE TWO STRIPPED BOLTS INDICATING THAT THE FUEL INJECTORS WERE PREVIOUSLY REPAIRED (ADDITIONAL COST OF$12 EACH TO REPLACE THE 8 BOLTS). I CALLED THE ORIGINAL OWNER AND HE TOLD ME THAT THE INJECTORS WERE REPAIRED UNDER THE ORIGINAL BULLETIN (04039) IN JUNE 2005 AT TILLERY MOTORS IN BELEN NM. THEREFORE, THE FUEL INJECTORS WERE NEVER REALLY REPAIRED PROPERLY IN THE FIRST PLACE. I HAVE SPOKE TO ANOTHER WOMEN ([XXX]) AT THE GM CUSTOMER SERVICE CENTER. SHE IS AGAIN ELEVATING THIS ISSUE TO A SPECIALIST UNDER GM ID [XXX] FOR REIMBURSEMENT OF THE TOTAL COST (STANDARD 24-48 HOUR CALL BACK). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TRUCK TIRE TREAD SEPARATED TWICE AND SIDEWALL BLOWOUT FROM THE INSIDE. *TR
TL*THE CONTACT OWNS A 2003 GMC SIERRA. WHILE THE CONTACT WAS EXAMINING HIS VEHICLE HE NOTICED THAT THERE WAS OIL DRIPPING FROM THE TRANSFER CASE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT A COVER SHOULD BE PUT ON THE TRANSFER CASE TO STOP THE LEAKING. THE VEHICLE WAS SERVICED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 76000.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I WAS PARKED ON A SLOPED DRIVEWAY (ABOUT 10 - 15 DEGREES). I STARTED THE ENGINE, STEPPED ON THE BRAKE PEDAL AND TOOK THE CAR OUT OF PARK INTO DRIVE. BRAKE PEDAL WAS NORMAL. I STARTED TO ROLL FORWARD AND WHEN I PUSHED THE BRAKE PEDAL THE CAR DID NOT SLOW. I SLAMMED THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR. AT THIS POINT I WENT OFF THE END OF THE DRIVEWAY ONTO A 45 DEGREE DOWNWARD SLOPED LAWN; THEN INTO A WOODED AREA AT THE TOP OF A RAVINE. I SLAMMED INTO A TREE. THE CAR WAS JUDGED A TOTAL LOSS BY MY INSURANCE COMPANY. I DID NOT GET A BRAKE WARNING LIGHT. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS SERVICED AT A UNION PARK GMC (WILMINGTON, DE) TWO DAYS PRIOR. INCLUDING BRAKE INSPECTION. CAUSE OF BRAKE FAILURE WAS DETERMINED TO BE RUPTURED BRAKE LINE. BOTH FRONT AND REAR BRAKES WERE FAILED. *TR
TL* THE CONTACT OWNS A 2003 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 79,059.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE DRIVING APPROXIMATELY 45 MPH, THE RPMS INCREASED TO 3,500 WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE FUEL LINES WERE RUSTED, FRACTURED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
I WROTE GM ON OCTOBER 26, 2013 ABOUT MY 2003 GMC SIERRA DURAMAX DIESEL 6.6L 6L THAT JUST RECENTLY STARTED BILLOWING BLUISH BLACK SMOKE CONSTANTLY FROM THE EXHAUST AND COSTING AN EXORBITANT AMOUNT OF MONEY IN GAS. I TOOK IT TO THE DEALER (QUALITY BY DILORENZO IN ALBUQUERQUE, NEW MEXICO) AND THEY INFORMED ME THAT THERE WAS A BULLETIN ISSUED IN OCTOBER 2006 FOR LEAKING FUEL INJECTORS. THEY DIAGNOSED MY TRUCK WITH THE EXACT FUEL INJECTOR PROBLEM. THE TRUCK ONLY HAS 83,502 MILES ON IT AND I'VE BEEN INFORMED THAT THE NEXT TIME I TAKE IT FOR AN EMISSIONS TEST (A REQUIREMENT IN NEW MEXICO) IT WILL FAIL. I FINALLY SAVED UP ENOUGH MONEY TO GO AN OUTSIDE REPAIR SHOP ON JULY 15, 2014 TO GET MY FUEL INJECTORS REPLACED AND THE TOTAL CAME TO $4763.78. I FOUND OUT THAT THERE WERE TWO STRIPPED BOLTS INDICATING THAT THE FUEL INJECTORS WERE PREVIOUSLY REPAIRED (ADDITIONAL COST OF$12 EACH TO REPLACE THE 8 BOLTS). I CALLED THE ORIGINAL OWNER AND HE TOLD ME THAT THE INJECTORS WERE REPAIRED UNDER THE ORIGINAL BULLETIN (04039) IN JUNE 2005 AT TILLERY MOTORS IN BELEN NM. THEREFORE, THE FUEL INJECTORS WERE NEVER REALLY REPAIRED PROPERLY IN THE FIRST PLACE. I HAVE SPOKE TO ANOTHER WOMEN ([XXX]) AT THE GM CUSTOMER SERVICE CENTER. SHE IS AGAIN ELEVATING THIS ISSUE TO A SPECIALIST UNDER GM ID [XXX] FOR REIMBURSEMENT OF THE TOTAL COST (STANDARD 24-48 HOUR CALL BACK). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 GMC SIERRA DENALI. WHILE DRIVING 35 MPH, THE CONTACT HEARD A SQUEAKING SOUND IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE REAR AXLE BEARING NEEDED TO BE REPLACED; HOWEVER, THE CONTACT WAS INFORMED BY THE DEALER THAT THE PART WAS NOT BEING MANUFACTURED AND THE FAILURE COULD NOT BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 105,000.
2003 SIERRA STEERING MECHANISM MAKES A NOISE. *TS THE CONSUMER WAS TOLD WHEN THE PART IN THE STEERING WAS REPLACED UNDER WARRANTY, SOMEONE PLACED IT ON TOO TIGHT AND NOW THE PART WAS OUT OF SHAPE. THE MECHANIC ALSO STATED THAT THE PART WOULD HAVE TO BE LUBRICATED OFTEN BECAUSE THERE WERE NO GREASE FITTINGS ON IT. *JB UPDATED. 07/21/06. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I WAS PARKED ON A SLOPED DRIVEWAY (ABOUT 10 - 15 DEGREES). I STARTED THE ENGINE, STEPPED ON THE BRAKE PEDAL AND TOOK THE CAR OUT OF PARK INTO DRIVE. BRAKE PEDAL WAS NORMAL. I STARTED TO ROLL FORWARD AND WHEN I PUSHED THE BRAKE PEDAL THE CAR DID NOT SLOW. I SLAMMED THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR. AT THIS POINT I WENT OFF THE END OF THE DRIVEWAY ONTO A 45 DEGREE DOWNWARD SLOPED LAWN; THEN INTO A WOODED AREA AT THE TOP OF A RAVINE. I SLAMMED INTO A TREE. THE CAR WAS JUDGED A TOTAL LOSS BY MY INSURANCE COMPANY. I DID NOT GET A BRAKE WARNING LIGHT. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS SERVICED AT A UNION PARK GMC (WILMINGTON, DE) TWO DAYS PRIOR. INCLUDING BRAKE INSPECTION. CAUSE OF BRAKE FAILURE WAS DETERMINED TO BE RUPTURED BRAKE LINE. BOTH FRONT AND REAR BRAKES WERE FAILED. *TR
BRAKE LINE RUSTED THROUGH, 1 MONTH LATER A SECOND BRAKE LINE RUSTED THROUGH. MASSIVE RUST ON FRAME AND BUMPERS AS WELL. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE ACCELERATING FROM A STOP SIGN,THE CONTACT'S VEHICLE COLLIDED WITH ANOTHER VEHICLE HEAD ON. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE FRONT END WAS COMPLETELY DAMAGED AND THE AIR BAGS FAILED TO DEPLOY. DUE TO THE FAILURE OF THE AIR BAGS NOT DEPLOYING, THE CONTACT SUSTAINED A BROKEN NECK AND HEAD FRACTURES THAT REQUIRED MEDICAL ATTENTION. THE INJURIES ULTIMATELY LED TO THE CONTACT'S DEATH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRONT END NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. UPDATED 11/09/15*LJ UPDATED 4/4/18*JB *TR
I WAS PARKED ON A SLOPED DRIVEWAY (ABOUT 10 - 15 DEGREES). I STARTED THE ENGINE, STEPPED ON THE BRAKE PEDAL AND TOOK THE CAR OUT OF PARK INTO DRIVE. BRAKE PEDAL WAS NORMAL. I STARTED TO ROLL FORWARD AND WHEN I PUSHED THE BRAKE PEDAL THE CAR DID NOT SLOW. I SLAMMED THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR. AT THIS POINT I WENT OFF THE END OF THE DRIVEWAY ONTO A 45 DEGREE DOWNWARD SLOPED LAWN; THEN INTO A WOODED AREA AT THE TOP OF A RAVINE. I SLAMMED INTO A TREE. THE CAR WAS JUDGED A TOTAL LOSS BY MY INSURANCE COMPANY. I DID NOT GET A BRAKE WARNING LIGHT. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS SERVICED AT A UNION PARK GMC (WILMINGTON, DE) TWO DAYS PRIOR. INCLUDING BRAKE INSPECTION. CAUSE OF BRAKE FAILURE WAS DETERMINED TO BE RUPTURED BRAKE LINE. BOTH FRONT AND REAR BRAKES WERE FAILED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHEN INSERTING THE KEY INTO THE IGNITION, THE SEAT MOVED FORWARD AND PINNED THE CONTACT TO THE DASHBOARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR DRIVE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. UPDATED 04/06/16*LJ *TR
DT: THE CONTACT OWNED A 2003 GMC SIERRA 1500 HD. CONTACT RECEIVED A RECALL LETTER FOR AUTOMATIC SEAT FAILURE. WHEN GETTING OUT OF THE VEHICLE SEAT WAS SUPPOSE TO MOVE BACK TO LET CONSUMER OUT, BUT INSTEAD IT WAS MOVING FORWARD, CAUSING CONSUMER TO GO UNDER THE STEERING WHEEL. CONSUMER CALLED THE DEALERSHIP FOR THE LAST SIX MONTHS, THEY KNEW THE PROBLEM EXISTED, BUT WERE UNABLE TO FIX THE PROBLEM. THEREFORE, THERE WAS NOTHING THAT THEY COULD DO RIGHT NOW. THE INSTRUMENT PANEL WILL JUST CAME ON WITHOUT ANYONE TOUCHING ANYTHING. THE PROBLEM WITH THE SEAT HAPPENED AT LEAST ONCE A DAY. IT WILL RESET ITSELF ALL THE TIME.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TRAVELING 47 MPH OR HIGH, WIPER BLADE LIFTS OFF WINDSHIELD AND DOES NOT COME INTO CONTACT TO CLEAN WINDSHIELD. *JB
REAR WINDOWS ON EXTENDED CAB BLEW WHILE DRIVING DOWN HIGHWAY DUE TO IMPROPER INSTALLATION. THERE WERE NO SEVERE CONSEQUENCE DUE TO WINDOWS BLOWING OFF FORTUNATELY AND THE WINDOWS WERE RETRIEVED. WINDOWS WERE REPLACED BY GM DEALERSHIP AT OWNERS EXPENSE EVEN THOUGH MECHANIC STATED THIS WAS A COMMON DEFECT. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
CONSUMER WAS TRAVELING 70 MPH, AND WAS UNABLE ABLE TO MAINTAIN CONTROL OF THE VEHICLE. IT CRASHED INTO DITCH. BOTH FRONTAL AIR BAGS DID NOT DEPLOY. NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE DEALER. CONSUMER HAD AFTER MARKET PRODUCT FOOSE WHEEL. WHILE DRIVING PASSENGER'S SIDE WHEEL SHEARED OFF. THIS CAUSED THE ACCIDENT. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK
I HAVE A 2003 GMC SIERRA 1500. AT 1300 MILES, I LOST A FITTING THAT CONNECTS THE TRANSMISSION LINE TO THE RADIATOR FOR THE TRANNY COOLER AND THE TRANSMISSION WAS DESTROYED. A REBUILT TRANSMISSION WAS PUT IN MY PICKUP. I NOW HAVE 32000 MILES ON IT AND THE TRANSMISSION SEEMS TO "DOUBLE" SHIFT BETWEEN 2ND AND 3RD GEAR. I'VE HAD MY TRUCK IN THE SHOP 5 TIMES TO DIAGNOSE THIS PROBLEM. THE DEALERSHIP CANNOT REPRODUCE/FIND THE ISSUE. THE PRESSURE CONTROL SOLENOID WAS REPLACED ABOUT 4 DAYS AGO. THE TRANSMISSION IS STILL ACTING UP.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
2003 GMC SIERRA 2500HD CREW CAB CLOTH SPLIT BENCH: THE SHOULDER HARNESS SEATBELTS ON ALL THREE PASSENGER SEATS WILL LOCK UP DURING NORMAL CRUISE (NO SUDDEN STOPS OR YANKS ON THE BELTS), AND WILL CONTINUE TO GET TIGHTER AND TIGHTER UNTIL THE OCCUPANT MUST UNBUCKLE THE SEATBELT AND LET IT COMPLETELY RETRACT BEFORE IT CAN BE RE-BUCKLED. THIS WILL OCCUR ON NEARLY EVERY TRIP IN THE VEHICLE, AND HAS OCCURRED SINCE IT WAS NEW. THIS IS MORE THAN AN ANNOYANCE, IT IS A SAFETY HAZARD SINCE THE PASSENGERS MUST UNBUCKLE THEIR SEAT BELTS IN A MOVING VEHICLE. THE DEALER (JIM WALDRON GMC, DAVISON MI) CLAIMS IT IS SIMPLY A DESIGN FLAW AND THEY CAN DO NOTHING TO CORRECT IT. THEY SAY THAT "EVERYONE" WITH A 2003 SIERRA IS COMPLAINING ABOUT IT. THIS PROBLEM NEVER OCCURS ON THE DRIVER SIDE SEAT BELT. I AM SERIOUSLY CONCERNED FOR THE SAFETY OF MY PASSENGERS IN THIS VEHICLE THAT IS DESIGNED TO CARRY MANY PASSENGERS.*AK
I OWN A 2003 GMC SIERRA CREW CAB TRUCK. THE REAR SEATBELTS LOCK UP AND RESTRAIN MY ADULT PASSENGERS TO THE POINT OF DISCOMFORT. WHEN THE PASSENGERS TRY TO PULL OUT AND RELEASE THE LOCKING MECHANISM, THE SEATBELT RATCHETS EVEN TIGHTER ALLOWING NO MOVEMENT WHATSOEVER. THE SEATBELTS LOCK UP WHILE DRIVING AROUND TOWN AND MORE SO ON THE HIGHWAY DURING ROADTRIPS. THE RESULT IS THAT MY ADULT PASSENGERS REFUSE TO WEAR THESE BELTS. I HAVE HAD THESE BELTS REPLACED ONCE ALREADY. I TOOK THE OPPORTUNITY TO VISIT SEVERAL DEALERSHIPS, AND INQUIRED ABOUT THIS ISSUE. I WAS TOLD THAT THERE IS A PROBLEM WITH GM'S BELTS, BUT AS OF NOW ALL THE DEALERSHIPS ARE DOING IS REPLACING THE BELTS FOR CUSTOMERS, YET THE PROBLEM PERSIST. IT IS MY OPINION THAT THESE BELTS WERE DESIGNED FOR CAR SEATS NOT ADULT PASSENGERS.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE HIGH BEAM INDICATOR LIGHT IS TOO BRIGHT MAKING IT DIFFICULT TOO SEE AT NIGHT. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TRANSMISSION: BEEN FIXED 3 TIMES AND FINALLY REPLACED A/C: REPAIRED ONCE FRONT END-STEERING: REPAIRED 3 TIMES AND STILL NOT FIXED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .