Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2008 GMC Sierra submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2008 GMC SIERRA. THE CONTACT STATED THAT THE DASHBOARD CRACKED ON THE PASSENGER SIDE OF THE VEHICLE AND EXPANDED TO A GAPING HOLE. IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
THE DASHBOARD IS CRACKING ABOVE THE INSTRUMENT PANEL TO THE RIGHT OF THE AIRBAG ASSEMBLY. THE TRUCK IS RARELY DRIVEN, AND HAS JUST PASSED 30,000 MILES. THE CRACK APPEARED WHILE THE TRUCK SAT IN A STATIONARY POSITION IN AN ENCLOSED GARAGE.
MY SIERRA HAS THE SAME PROBLEM THAT MANY OTHER GM VEHICLES HAVE. THE DASH IS CRACKING, CREATING LOOSE PIECES. IT IS CRACKED AT THE AIRBAG. THIS SHARP EDGES COULD IMPAIR THE PROPER FUNCTION OF THE AIRBAG. IN THE EVENT OF AN ACCIDENT, I AM AFRAID THE LOOSE DASH PIECES COULD POST A DANGER TO THE VEHICLES OCCUPANTS.
THE DASHBOARD IS CRACKING DUE TO A DESIGN FLAW AROUND THE PASSENGER AIRBAG WHICH CAN CAUSE THE AIRBAG TO TEAR AND OR FAIL TO DEPLOY PROPERLY IN A ACCIDENT. IN RESEARCHING THIS SUBJECT ON THE INTERNET I CAME TO FIND OUT THAT THIS IS A COMMON ISSUE IN ALL GMC AND CHEVROLET LIGHT DUTY TRUCKS FROM 2007-2012. *TR
DASH IS CRACKING IN SEVERAL PLACES. *TR
DASH IS CRACKED AT PASSENGER AIRBAG. I HAVE CONCERNS ABOUT SHARP PLASTIC DURING AIRBAG DEPLOYMENT CAUSING SERIOUS INJURY. *TR
THE SAFETY DURING A COLLISION OR AIRBAG DEPLOYMENT FROM SHARP PLASTIC EXPOSED DUE TO THE CRACKS IN THE DASH CUTTING THE AIRBAG OR SHARDS OF PLASTIC BECOMING PROJECTILES POTENTIALLY CAUSING INJURY TO OCCUPANTS. I JUST HAD A PHONE CONVERSATION WITH SOMEONE OVER AT GM AND THEY ARE GOING TO CONTACT THE DEALERSHIP REGARDING THIS ISSUE. I EXPLAINED TO THEM THIS IS A MAJOR SAFETY CONCERN. THE CRACKS IN THE DASHBOARD AROUND THE PASSENGER SIDE AIRBAG COMPARTMENT COULD COMPROMISE THE INTEGRITY AND DEPLOYMENT OF THE AIRBAG AND POTENTIALITY, CAUSE GREATER INJURY TO THE PASSENGER(S) IN THE EVENT OF AN ACCIDENT. I ALSO NOTED TO GM THAT MY CASE IS NOT AN ISOLATED INCIDENT, AND THAT THERE ARE NUMEROUS FORUMS AND THIS FACEBOOK PAGE WHERE GM VEHICLE OWNERS HAVE POSTED PICTURES OF DEFECTIVE DASHBOARDS ALL WITH SIMILARITIES, SHOWING CRACKS IN THE SAME GENERAL AREAS,MANY OF WHOM HAVE BEEN EXPRESSING SAFETY CONCERNS REGARDING THIS DASHBOARD DESIGN FLAW. *TR
THE DRIVERS SIDE INTERIOR DOOR HANDLE WILL NOT OPEN THE DRIVERS SIDE DOOR. THE WINDOW HAS TO BE ROLLED DOWN IN ORDER TO OPEN THE DOOR FROM THE OUTSIDE.... BASED ON THE GMC FORUMS I HAVE READ THIS HAPPENS TO A LOT OF PEOPLE. THE REPLACEMENT COSTS CAN RUN FROM $200-$800 DUE TO PLASTIC PIECES AND CABLES BEING USED THAT MELT AND BREAK EASILY. THIS IS VERY DANGEROUS BECAUSE IF SOMEONE WERE TO EVER GET INTO AN ACCIDENT AND THEY NEED TO GET OUT OF THE VEHICLE QUICKLY THEY WILL NOT BE ABLE TO OPEN THE DRIVER SIDE DOOR IF THAT IS THE ONLY OPTION TO BE ABLE TO GET OUT. THEY WILL HAVE TO KICK THE WINDOW OUT IN ORDER TO OPEN THE DOOR WITH THE OUTSIDE HANDLE. I AM THE ORIGINAL OWNER OF THE TRUCK AND AM VERY DISAPPOINTED THIS HAS APPENDED AT SUCH A LOW MILEAGE. *TR
MY 2008 GMC DASH IS CRACKED IN TWO PLACES ABOVE THE PASSENGER SIDE AIR BAG. AFTER SEARCHING ON THE INTERNET THIS CRACK(S) ARE A CHRONIC DEFECT IN THE 07/08 GENERAL MOTORS TRUCKS AND SUV'S. NO REASON FOR THESE CRACKS, NO IMPACT, ETC... THERE IS A COMMON CONCERN THE OWNERS SHARE THAT THIS DEFECT COULD IMPACT THE DEPLOYMENT OF THE AIR BAG IN THE EVENT OF A CRASH. *TR
TWO LARGE CRACKS ON DASHBOARD. ONE IS ABOVE INSTRUMENT CLUSTER HUMP AND IT'S APPROXIMATELY 5" IN LENGTH. THE OTHER IS JUST ABOVE PASSENGER SIDE AIRBAG AND THAT ONE IS APPROXIMATELY 3" IN LENGTH. *TR
I NOTICED SOME CORROSION ON THE FRAME AND UNDERCARRIAGE WHEN I PURCHASED THE VEHICLE, BUT PURCHASED A WARRANTY THINKING I'D BE COVERED IF IT GOT WORSE. THE CORROSION IS NOT COVERED AND THE CORROSION IS GETTING MUCH WORSE VERY QUICKLY. MY FRAME WILL RUST THROUGH AT SOME POINT. *TR
TL* THE CONTACT OWNS A 2008 GMC SIERRA. WHILE TRAVELING 35 MPH, THE CONTACT NOTICED A GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE. AFTER EXAMINING THE VEHICLE, THE CONTACT DISCOVERED THAT THE A FRAME WAS FRACTURED IN HALF ON BOTH SIDES OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND THE FAILURE MILEAGES WERE 37,000. UPDATED 4/2/12 *CN UPDATED 04/16/12
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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