2004 GMC Sonoma Crew Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 GMC Sonoma Crew, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure1100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE SUPPORT CABLES FOR THE TAILGATE ON MY 2004 GMC SONOMA BROKE. THERE IS A SERVICE BULLETIN OUT FOR THIS BUT GM AND THE DEALER BOTH STATE IT DOESN'T COVER MY TRUCK. THE PARTS ARE THE EXACT SAME PARTS, SAME PART NUMBER AND ALL. CAMPAIGN - TAILGATE CABLE REPLACEMENT/WARRANTY EXTENSION SUBJECT: SPECIAL POLICY ADJUSTMENT - TAILGATE SUPPORT CABLE REPLACEMENT # 06020A - (09/11/2006) MODELS: 2000-2003 CHEVROLET S10 2000-2003 GMC SONOMA THE SERVICE PROCEDURE AND LABOR TIME IN THIS BULLETIN HAVE BEEN REVISED BECAUSE OF FEEDBACK RECEIVED FROM GM DEALERSHIP SERVICE TECHNICIANS. DISCARD ALL COPIES OF BULLETIN 06020, ISSUED JULY 2006. DUE TO PART AVAILABILITY THIS SPECIAL POLICY IS BEING MAILED TO CUSTOMERS IN PHASES. YOU WILL BE NOTIFIED AS PARTS BECOME AVAILABLE AND PHASES ARE RELEASED. TO MINIMIZE CUSTOMER INCONVENIENCE, ENCOURAGE CUSTOMERS TO HAVE THEIR CABLES REPLACED RATHER THAN RETURNING FOR ANNUAL INSPECTIONS. IF A CUSTOMER IS CONCERNED THAT THE INSPECTION PROCEDURE IS NOT AN APPROPRIATE WAY TO ASSURE THE INTENDED PERFORMANCE OF THE CABLES, OR IS UNWILLING TO PERFORM THE REQUIRED INSPECTION, DEALERS ARE INSTRUCTED TO ASSIST THE CUSTOMER BY REPLACING THE GALVANIZED SUPPORT CABLES WITH STAIN LESS STEEL SUPPORT CABLES. CONDITION SOME CUSTOMERS OF 2000-2003 CHEVROLET S10 AND GMC SONOMA VEHICLES MAY EXPERIENCE BROKEN GALVANIZED STEEL TAILGATE SUPPORT CABLES. SPECIAL POLICY ADJUSTMENT THIS SPECIAL POLICY COVERS THE CONDITION DESCRIBED ABOVE FOR A PERIOD OF 12 YEARS FROM THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE, REGARDLESS OF MILEAGE. THE REPAIRS WILL BE MADE AT NO CHARGE TO THE CUSTOMER. FOR VEHICLES COVERED BY VEHICLE SERVICE CONTRACTS, ALL ELIGIBLE CLAIMS WITH REPAIR ORDERS ON OR AFTER JULY 21, 2006 ARE COVERED BY THIS SPECIAL POLICY AND MUST BE SUBMITTED USING THE LABOR OPERATION CODES PROVIDED WITH THIS BULLETIN. CLAIMS WITH REPAIR ORDERS PRIOR TO JULY 21, 2006 MUST BE SUBMITTED TO THE SERVICE CONTRACT PROVIDER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .