Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1994 GMC Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 72 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 72, in the owner's own words
THE WINDSHIELD WIPERS WORKED AFTER BEING MANUALLY "HELPED" SINCE THE TIME OF PURCHASE, BUT NO LONGER. WHEN I CONTACTED GMC, THEY TOLD ME THE CURRENT RECALL DID NOT APPLY TO MY VEHICLE. I HAVE PURCHASED THE CIRCUIT BOARD MYSELF AND WILL NOW NEED TO HAVE SOMEONE INSTALL IT. RECALL NEEDS TO INCLUDE ADDITIONAL VIN #'S. I WAS TOLD BY THE GMC TOLL FREE NUMBER THAT IT WAS NOT A "SAFETY" ISSUE, SORRY. *NM
WINDSHIELD WIPER FAILURE. GM REFUSED TO REPAIR UNDER RECALL CAMPAIGN 98V150001 STATING RECALL VOIDED AFTER 70,000 MILES. I GUESS THE BARD TURNS "GOOD" AFTER REACHING THE MILEAGE? *JB
DT: THE WINDSHIELD WIPERS WHEN TURNED WILL INTERMITTENTLY COME ON AND OFF. SOMETIMES IT HAS TO BE DONE MANUALLY, AND SOMETIMES THEY WILL NOT COME ON AT ALL. THIS ALSO HAPPENS WHEN STARTING VEHICLE, BUT OCCASIONALLY WINDSHIELD WIPERS STOP IN THE MIDDLE. DEALER REPLACED THE WINDSHIELD WIPER MOTOR. THEN, RECEIVED A RECALL NOTICE FOR ANOTHER VEHICLE, BUT WAS TOLD THIS VEHICLE DID NOT FALL UNDER RECALL DUE TO T VIN. *AK
DT : WINDSHIELD WIPERS WORK INTERMITTENTLY OR THEY DON'T WORK AT ALL PREVIOUS RECALLS IN 1998 AND 2003 HAD THE SAME PROBLEM. GMC HOTLINE SAID THEY CALLED THE DEALERSHIP, AND THE DEALERSHIP REFUSED TO DO THE RECALL. *AK *SB *NM
DT: THE CONTACT STATES THAT HE OWNS A 1994 GMC SUBURBAN. HE STATES THAT HE IS HAVING PROBLEMS WITH WINDSHIELD WIPER WASHER MOTOR BECAUSE IT IS WORKING INTERMITTENTLY. A RECALL WAS ISSUED ON SOME GMC VEHICLES, BUT THE MANUFACTURER TOLD HIM THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUETO VIN. THE PROBLEM STARTED INTERMITTENTLY AND IT BECAME WORSE.*AK
WHILE DRIVING WINDSHIELD WIPERS FAILED. *AK
DIESEL K2500 SUBURBAN. INJECTION PUMP SUFFERED A PROBLEM WITH INTERMITTENT FUEL CUTOUT. SOLUTION WAS REPLACEMENT OF INJECTION PUMP. REPEATED DEALER ATTEMPTS TO DIAGNOSE EXACT PROBLEM WAS NOT SUCCESSFUL. SEAT MOUNT FAILED. THIS CAUSED SEAT TO TILT ON BASE & TORQUE REMAINING MOUNTS. THE WIPER MOTOR CUT OUT AT RANDOM. GM ACKNOWLEDGES THIS PROBLEM FOR OTHER MODELS, BUT NOT FOR MINE. THIS WOULD CAUSE FAILURE OF MOTOR FUNCTIONS (IN MY CASE, THE WIPER WOULD NOT START IF PARKED, BUT WOULD START IF PULLED OUT OF PARK POSITION). BRAKES ARE THE MOST INTERESTING PROBLEM. WHILE THERE MAY INDEED BE A PROBLEM WITH PEDAL SUDDENLY GOING TO THE FLOOR I THINK THE ACTUAL SITUATION IN MOST OF THOSE CASES MAY ACTUALLY BE AS FOLLOWS. I HAD TO BRAKE FAIRLY HARD IN UNEXPECTED TRAFFIC, AND THE ANTILOCK BRAKE SYSTEM FIRED. I WAS MOVING NOT FASTER THAN ABOUT 50 MPH AT THE TIME, BUT IT TOOK (MEASURED) 642 FEET TO STOP THE VEHICLE. AT NO TIME DID I RELEASE THE ANTILOCK SYSTEM BEFORE THE VEHICLE STOPPED. DURING THIS TIME, I WAS ABLE TO STEER QUITE SUCCESSFULLY AROUND TWO STOPPED VEHICLES, AND TO RUN UP ON A GRASSY SHOULDER AND BACK ONTO THE PAVEMENT. I HAD THE FRONT BRAKES RELINED AND TRUED, AND THE FLUID FLUSHED AND REPLACED, AT A LOCAL SHOP SHORTLY AFTER PURCHASING THE VEHICLE USED (WITH ABOUT 56,000 MILES). APPARENTLY, GM KNOWS THAT IT IS NECESSARY TO CYCLE THE ANTILOCK MOTOR SO THAT ALL THE PISTONS ARE AT THE RIGHT POSITION BEFORE BLEEDING THE BRAKES. IF THE BRAKES ARE BLED WITH THE MOTOR NOT CENTERED, THE EFFECT IS THAT FULL MODULATION OF THE BRAKES DOES NOT OCCUR, FOR SOME OR ALL WHEELS, WHEN THE ANTILOCK SYSTEM FIRES. HOWEVER, THE DUMP-VALVE FUNCTION RELIEVES ALL BRAKE PRESSURE WHILE THE MOTOR IS RUNNING. THE RESULT IS THAT ONLY PARTIAL BRAKE APPLICATION IS EFFECTIVELY BEING MADE -- THIS MIGHT BE ALMOST ANY ARBITRARY PERCENTAGE OF A 'NORMAL' FULL BRAKE APPLICATION -- AND THIS MAY GREATLY REDUCE THE AMOUNT OF DECELERATION SEEN IN CRITICAL SITUATIONS.
PAINT FLAKING. I SHOWED IT TO SERVICE DEPT, THEY SAID GM WOULD NOT REPAIR
CONSUMER NOTICED WINDSHIELD WIPERS WOULD STOP WORKING INTERMITTENTLY. *AK CONSUMER WAS RETURNING HOME WHEN IT BEGAN TO RAIN. HE TURNED ON THE WIPERS BUT NOTHING HAPPENED. HE TRIED A SECOND TIME BUT TO NO AVAIL. CONSUMER LOST VISION OF THE ROAD AND HAD TO PULL OVER. *PH
CONSUMER NOTICED THAT WHEN USING WINDSHIELD WIPERS THEY WOULD STOP WORKING, BUT WIPER MOTOR WA STILL RUNNING. *AK
WINDSHIELD WIPERS COME ON AND OFF INTERMITTENTLY WHILE TRAVELING IN INCLEMENT WEATHER. CAUSE OF FAILURE IS UNDETERMINED AT THIS TIME.*AK
WINDSHIELD WIPERS ARE INOPERATIVE. *AK
THE WINDSHIELD WIPERS DID NOT WORK AT VARIOUS TIMES. *JB
THE WIPERS ON MY VEHICLE HAVE FAILED TO OPERATE 3 TIMES SINCE I HAVE OWNED THE VEHICLE. ALL THREE TIMES WERE DURING A STORM. TWO RAIN STORMS AND THIS LAST WAS A SNOW STORM. THE WIPER MOTOR MAKE AN ODD NOISE WHEN THEY STOP WORKING. *JB
THE WINDSHIELD WIPERS DON'T WORK ALL OF THE TIME. I TOOK VEHICLE TO A GMC DEALER AND HE SAID MY SURBURBAN WASN'T ON THE RECALL LIST. TS
WINDSHIELD WIPERS DO NOT START, MUST STOP VEHICLE GET OUT, OPEN HOOD BANG ON MOTOR/CONTROL HOUSING. GETTING WORSE AND NOW FAILURE EVERY TIME USED.*AK
WINDSHIELD WIPERS WORK INTERMITTENTLY. FOUND NHTSA CAMPAIGN ID #98V150001 REGARDING THIS PROBLEM. DEALER SAYS MY SUBURBAN IS NOT PART OF THIS CAMPAIGN. HOW CAN I GET THEM TO FIX THIS INTERMITTANT TROUBLE???*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
FRONT WIPER MOTOR STALLED DURING RAINSTORM, TRAVELLING 55MPH ON MAJOR HIGHWAY. WIPER AND WIPER FLUID MOTOR QUIT UNEXPECTEDLY WHILE IN OPERATION OR WHILE STOPPED. SOMETIMES A BUZZING SOUND OCCURS WITH THE FAILURE. I DISCOVERED THAT I CAN TAP THE WIPER MOTOR MODULE AND THE WIPER MOTOR MAY BEGIN AGAIN, BUT ITS WORK WILL BE SHORTLIVED. ANOTHER PROBLEM I ENCOUNTERED WITH THIS VEHICLE WAS A MELTDOWN AND SMALL FIRE UNDER THE DRIVERSIDE DASH. THE ROCKER SWITCH THAT CONTROLS THE DOME LIGHT HAS AN "AUTO" AND AN "OFF" POSITION. WHILE IN "AUTO" FOR ABOUT 1 HOUR WITH THE DOORS OPEN, I NOTICED SMOKE COMING FROM UNDERNEATH THE DASH AND THE ROCKER SWITCH HAD MELTED DOWN DUE TO EXCESSIVE HEAT BUILDING UP IN THE CONTACT. I CONTACTED THE LOCAL DEALER WHEN I PURCHASED A REPLACEMENT SWITCH WHO COMMENTED THAT THESE SWITCHES WERE A PROBLEM.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WINDSHIELD WIPERS WORK ONLY PART OF THE TIME. IT WILL WORK ONE TIME THEN STOP OR MAY NOT WORK AT ALL. I HAVE 2 GMC VEHICLES (ONE 1992 1/2T SERRIA AND ONE 1994 SUBURBAN) AND 2 CHEVROLET VEHICLES (ONE 1994 S10 PU AND ONE 1997 S10 BLAZER) THAT HAVE THE SAME PROBLEM. *AK
WINDSHIELD WIPERS WORK ONLY INTERMITTENTLY WHEN IN USE. THERE IS A RECALL, BUT THIS VEHICLE IS NOT AFFECTED DUE TO VIN.*AK
THE WIPER MOTOR FAILS INTERMITTENTLY DURING RAINY WEATHER RESULTING IN POOR VISIBILITY. NLM
WINDSHIELD WIPERS INTERMITTENTLY DON'T TURN OFF. AFTER A RAIN STORM CONSUMER TURNED SWITCH OFF, AND WINDSHIELD WIPERS EVENTUALLY TURN OFF BY ITSELF. NO CONTACT WAS MADE TO THE DEALER. *AK
INTERMITTENTLY WINDSHIELD WIPERS BECOME INOPERABLE, OBSTRUCTING VIEW OF DRIVER. A RECALL HAS BEEN ISSUED ON THIS VEHICLE'S MAKE AND MODEL; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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