Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 7 NHTSA owner-reported complaints for the 2002 GMC Suburban. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–7 of 7
THE BRAKES FAILED AS I WAS APPROACHING A STOP SIGN. THE BRAKE LINES WERE BADLY RUSTED, MUCH WORSE THAN WOULD BE EXPECTED. THIS COULD HAVE BEEN VERY SERIOUS HAD IT HAPPENED AT A GREATER SPEED! *TR
DT*: THE CONTACT STATED THE VEHICLE HAD A POWER FAILURE WHILE DRIVING 5 MPH. THE IGNITION WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHO DETERMINED THERE WAS AN IGNITION PROBLEM. ON THE SECOND VISIT, THE INDEPENDENT REPAIR SHOP DIAGNOSED THE VEHICLE WITH A FUEL PUMP PROBLEM. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE SERVICE DEALER.
DT: THE CONTACT STATED THE VEHICLE STALLED WHILE DRIVING. HE WAS ABLE TO RESTART THE VEHICLE AND DROVE IT TO THE DEALERSHIP. THE FUEL GAUGE WORKED IMPROPERLY. THE DEALERSHIP SAID THE STALLING PROBLEM WAS CAUSED BY A FUEL PUMP FAILURE. THE FUEL PUMP HAS BEEN REPLACED. *AK UPDATED 05/23/06. *JB
DT: CONTACT OWNS A 2002 GMC SUBURBAN. WHILE DRIVING AND CHANGING GEARS, AND WHEN PUTTING IT IN REVERSE IT SOUNDS LIKE THE ENGINE IS FALLING OUT. WHILE CHANGING GEARS ITS LIKE A BIG THUD. WHEN CHANGING FROM PARK TO REVERSE IT SOUNDS LIKE IT IS COMING APART. WHEN TURNING THE CAR INTO NEUTRAL RED LIGHT STAYS ON, AND THAT HAS NEVER HAPPENED BEFORE. THE CONTACT WILL TAKE THE VEHICLE TO THE DEALERSHIP TO BE CHECKED. ALSO, THE CONTACT SMELLED A BURNING ODOR. *AK
THE AIRBAG FAILED TO DEPLOY WHEN THE CONSUMERS WIFE HIT A BUS AT 40 MPH. THIS RESULTED IN A CONCUSSION. *AK *SC *JB
WHILE TRAVELING AT ANY SPEED FRONT END VIBRATED. CONSUMER INSPECTED VEHICLE, AND DETERMINED FRONT TIRES WERE UNEVENLY WORN. *AK
WITH LESS THAN 24,000 MILES ON 2002 CHEVROLET SUBURBAN, THERE IS EXTREMELY ABNORMAL WEAR ON TREADS OF FRONT TIRES IN PARTICULAR. LARGE, DEEP AND UNEVEN INDENTATIONS ON THE TREAD, ESPECIALLY FRONT INSIDE OF TIRES. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Data on this page last refreshed .