RoadVitals

2013 GMC Terrain Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Mar 11, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 363 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2013 GMC Terrain submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistanceEngine
Filed Mar 11, 2022

Bought my 2013 Gmc Terrain with 84,000 miles for $16,000. At 97,774 miles had to have it serviced for excessive oil consumption with timing cover and front crank seal cleaned and timing cover gasket replaced. Cost over $700. Then at 100333 miles had to have a new timing chain put in and water pump also the camshaft and cam phasers cost over $2,000. Now it is around 121000 miles and the lights on dash light up while driving to service stability track and I can not go faster then about 30 miles an hour. It then goes off and randomly comes back on while driving at any speed. Also there is a HUGE OIL PROBLEM with oil not just dripping like a small leak but spewing basically from underneath vehicle. I have to literally put oil in my car before I drive it anywhere because it all leaks out while I drive. Was told by a macanic I have a leak where the engine meets the transmission and my options for fixing it are to totally replace the engine hahaha or get a new vehicle. Wtf GMC this is not ok!

NHTSA ID
11456254
Incident
Feb 24, 2022
Driver assistanceEngineVisibility
Filed Jul 25, 2021

1. Engine burning oil, had to be replaced at 100,000 miles. In repair shop again, oil coming out of exhaust?? 2. Car would stall out while driving, try to accelerate at a red light, almost crashed a few times. Back window has been covered in oil from exhaust. Couldn't see. 3. Only used White Plains Buick/GMC for repairs. Car is there now. 4. NYS DMV is currently investigating 5. Check engine light just recently came on

NHTSA ID
11426320
Incident
Feb 1, 2020
Driver assistanceEngine
Filed Jan 23, 2021

DRIVING HOME FROM WORK LAST NIGHT IN MY CAR AND WHEN I GOT TO MY NEIGHBORHOOD, I ROLLED DOWN THE WINDOW A TAD FOR SOME FRESH AIR, AND THEN NOTICED A WEIRD CRANKING SOUND COMING FROM UNDER THE HOOD. I CONTINUED HOME CAUTIOUSLY, NOTICING AT THIS POINT THAT WHEN I WOULD ACCELERATE THE CAR WOULD SHAKE SOME AND THE LIGHTS WOULD FLICKER SOME. I HAD NOT NOTICED ANYTHING ON THE 25 MILE DRIVE TO WORK THAT MORNING AND MOST OF THE DRIVE HOME UNTIL SLOWING DOWN FROM HIGHWAY TO NEIGHBORHOOD ROAD. WHEN I GOT TO MY CARPORT I PARKED MY CAR AND GOT OUT, NOTICING THE SMELL OF BURNING OIL. I QUICKLY LOOKED UNDERNEATH AND SAW OIL SPILLING, AND LOOKED BEHIND MY CAR TO SEE A HUGE LINE OF OIL FROM WHERE I HAD COME THROUGH THE NEIGHBORHOOD TO THE CARPORT. FAINT BLUE SMOKE WAS ALSO VISIBLE, AT THIS POINT I SHUT MY CAR OFF. THERE WAS NEVER A SINGLE INDICATION LIGHT OF ANY SORT AT ANY POINT IN TIME. I HAVE FULL SERVICE RECORDS I HAVE ALWAYS MAINTAINED MY CAR EVERY 5000 MILES OR LESS, LAST TIME BEING BARELY 2 MONTHS BEFORE THIS INCIDENT, $150 SERVICE AND FULL CHECKUP. 30 MINUTES LATER I CAME BACK OUT TO INSPECT AND EVERYWHERE ON THE UNDERSIDE OF MY CAR WAS DRIPPING OIL ON THE GROUND, A GOOD 7X3 FOOT AREA WITH DRIPS EVERYWHERE AND MAIN POOL NEAR THE FRONT. AFTER DOING SOME RESEARCH I HAVE SEEN MANY MANY CLAIMS DESCRIBING THIS EXACT PROBLEM WITH THE SAME YEAR AND MODEL AS ME, AS LITTLE AS 8 DAYS AGO POSTING ABOUT IT. I HAVE NEVER HAD ANY RECALLS OR NOTICES OF THIS PROBLEM BUT I SEE CLASS ACTION LAW SUITES OVER THIS OIL CONSUMPTION PROBLEM ONLINE, HOWEVER I SEE ALSO SEE ARTICLES SAYING HOW OVER 41,000 VINS WERE EXCLUDED AND PEOPLE ARE HAVING EXTREME PROBLEMS WITH THIS SITUATION. NON-PERSONAL INFO AS A YOUNG MAN WITH THIS BEING MY FIRST MAJOR PURCHASE, HAVING MAINTAINED MY CAR AS REQUIRED AND HAVING PAID $10980 I AM EXTREMELY UPSET BEING OUT OF TRANSPORTATION DUE TO MECHANICAL FLAW ON PISTON DESIGN

NHTSA ID
11389598
Incident
Jan 22, 2021
Mileage
99,000 mi
Driver assistanceEngine
Filed Dec 14, 2020

THE ENGINE IS CONSUMING OIL AT AN EXCESSIVE RATE.

NHTSA ID
11383391
Incident
Sep 15, 2020
Driver assistanceFuel system
Filed Aug 16, 2020

ENGINE POWER REDUCED LIGHT CAME ON AND THERE IS RATTLING NOISE UNDER THE HOOD. WE PULLED OUT OF A DRIVE THRU INTO ONCOMING TRAFFIC WHEN THIS ALL STARTED.

NHTSA ID
11349642
Incident
Aug 14, 2020
Mileage
79,560 mi
Driver assistanceEnginePowertrain (other)
Filed Jan 21, 2020

ON A COLD 12 DEGREE DAY ON 1/19/2020 I WAS DRIVING MY 2013 GMC TERRAIN ON A BUSY STATE HIGHWAY DOING THE SPEED LIMIT OF 55 MPH. OUT OF NO WHERE I BEGAN TO SMELL THE ODOR OF BURNING OIL AND SEEN WHITE SMOKE COMING FROM THE REAR OF MY VEHICLE. AS SOON AS I NOTICED IT MY CAR'S GAUGES STARTED COMING ON. THE CHECK ENGINE LIGHT, A WARNING TO FOR "SERVICE STABILITRAK", THEN THE WARNING FOR "ENGINE POWER REDUCED". AT THE MOMENT MY CAR ALL THE SUDDEN SHUT OFF WHILE DRIVING DOWN A MAJOR HIGHWAY! THERE WAS NO POWER STEERING AND IT WAS VERY HARD FOR ME STEER MY CAR INTO THE PARKING LOT OF WALMART AND SAFELY OFF THE ROAD. ONCE IN THE PARKING LOT I GOT OUT OF THE CAR AND CHECKED MY OIL. SMOKE IS ROLLING OUT OF THE DIPSTICK SHAFT. I CHECK MY OIL WEEKLY DUE TO GM'S OIL CONSUMPTION ISSUES WITH THE 2013 GMC TERRAINS AND ON 1/15/2020 THE OIL WAS AT FULL, WAS OF NORMAL COLOR AND CONSISTENCY WHEN I FUELED AND CHECKED IT THAT DAY. SO I WAS SHOCKED TO SEE THAT THERE WAS NO OIL ON MY DIPSTICK AND INSTEAD A MILKY BROWNISH SLUDGE ON IT. I SENT MY FIANCE TO BUY ME 2 QUARTS OF OIL JUST TO GET IT TO THE WALMART SERVICE DEPARTMENT SO THEY COULD LOOK AT IT SINCE I WAS IN THE WALMART PARKING LOT. I ADDED THE OIL DROVE IT 100 YARDS TO THE SERVICE DEPT OF WALMART. THE SERVICE MAN PULLED IT INTO THE GARAGE AND THEN INFORMED ME A FEW MINUTES LATER THAT THE REAR MAIN SEAL BLEW AND OIL WAS FLOWING OUT OF IT. IT WAS NOT DRIVEABLE SO I HAD TO HAVE IT TOWED TO A GM DEALER. THE GM DEALER CALLED ME THIS MORNING 1/21/2020 TO INFORM ME THAT THE REAR MAIN SEAL BLEW DUE TO MOISTURE IN THE INTAKE AND A FROZE THE PCV MODULE AND CAUSED TO MUCH PRESSURE TO BUILD UP AND BLEW THE SEAL. THE DEALER QUOTED THE REPAIRS TO BE $2065.69 AND INFORMED ME THAT THE REPAIRS ARE NOT COVERED UNDER THE GM SERVICE BULLETIN #14882 BECAUSE MY VIN NUMBER IS NOT INCLUDED IN THE SERVICE BULLETIN.

NHTSA ID
11300673
Incident
Jan 19, 2020
Mileage
93,600 mi
Driver assistanceEngineOther / unspecified
Filed Jan 4, 2020

SHOWED STABILITY TRACK. I WAS DRIVING ON THE HIGHWAY WHEN IT SHOWED SERVICE STABILITY TRAK THEN ENGINE POWER REDUCED. IT TOOK MY SPEED FROM A 65 TO 35 IN AN INSTANT CAUSING ME TO ALMOST CRASH. THEN THE CAR STARTED TO JERK AS I TRIED TO DRIVE TO FIND SOMEWHERE SAFE.

NHTSA ID
11297053
Incident
Jan 2, 2020
Mileage
125,000 mi
BrakesDriver assistance
Filed Dec 27, 2019

THE ABS LIGHT IS ON AND SERVICE ENGINE SOON LIGHT HAS BEEN ON SINCE MY WIFE HAS BOUGHT HER CAR IN SEPT 2018 WHEN SHE HAD A WARENTY THE DEALER SOLD HER A CAR MADE HER SIGN PAPER WORK BEFORE SHE COULD EVEN TEST DRIVE VEHICLE KNOW WE HAVE A VEHICLE THAT DOESNT WORK PROPERLY TRACTION CONTROL IS OFF STABILITRACK IS ON DASH NOTIFICATION ALSO TIMING CHAIN IS BAD AND CRANKSHAFT NEEDS TO BE REPLACED ACORDING TO DIAGNOSTIC CODE DEALERSHIP IN ALEXANDRIA MN LAKES AREA AUTO SALES ERIC GARDENER IS THE OWNER WHICH REFUSES TO FIX OR GIVE US DIFERENT CAR MY FAMILY HAS 5 DISABLED PEOPLE THAT WE NEED TO TRANSPORT AND KNOW CANT BECAUSE OF THE DEALERSHIP SELLING US A CAR THATS NOT RELIABLE

NHTSA ID
11291657
Incident
Sep 21, 2018
Mileage
103,000 mi
Driver assistanceEngine
Filed Sep 16, 2019

I HAVE HAD MY 2013 GMC TERRAIN FOR 3 YEARS AND IT HAS PROBLEMS WITH THE OIL CONSUMPTION, STARTING, TRACTION LIGHT COMES ON BY ITSELF AND TRUCK CUTS OFF WITHOUT WARNING. THIS STARTED SEVERAL WEEKS AGO. OIL, IT CONSUMES LARGE AMOUNTS OF OIL BETWEEN THE OIL CHANGES. I CHECK THE DIGITAL OIL DISPLAYS, THAT SHOW HOW MUCH OIL REMAINS, AND IT CAN GO FROM 80% REMAINS TO 70% REMAINS IN A MATTER OF DAYS. ICUTTING OFF, THIS HAPPENS AT RANDOM TIMES. WHEN I DRIVE, IT LOOSES POWER AND CUTS OFF IN THE MIDDLE OF THE STREET. NO WARNING AT ALL. THIS IS VERY SCARY ESPECIALLY WITH MY CHILDREN IN THE CAR. IT WILL LOOSE POWER AND NOT ACCELERATE AND I HAVE HAD DRIFT TO THE SHOULDER OF THE ROAD. I AM SCARED IT WILL DO THIS ON THE HIGHWAY WHEN DRIVING AT HIGH SPEEDS. STARTING, MY SUV CAN START WITH NO PROBLEM AND I CAN DRIVE TO THE STORE 5 MINUTES AWAY AND IT WILL NOT START WHEN I RETURN. I TRY STARTING IT 5 TIMES AND IT WILL FINALLY START. THIS HAS HAPPENED SEVERAL TIMES. IT WILL START IN THE MORNING WHEN I GO TO WORK OR TAKE KIDS TO SPORTS PRACTICE OR THEIR GAMES AND WHEN I LEAVE WORK WILL NOT START AFTER 8 HOURS. AFTER A 1-2 HOUR GAME, SAME THING OCCURS, IT WILL NOT START. I HAVE TAKEN IT FOR DIAGNOSIS, RECEIVED CODE AND HAD IT REPAIRED. AFTER A FEW DAYS, SAME THING HAPPENS. MY MECHANIC CAN NOT FIGURE OUT WHY THIS IS HAPPENING. MY TRACTION LIGHT HAS ALSO COME ON BY ITSELF, FOR NO REASON. THERE IS NO RECALL FOR THESE PROBLEMS BUT IT SHOULD BE BEFORE INNOCENT PEOPLE, AND FAMILIES ARE INJURED OR KILLED.

NHTSA ID
11255663
Incident
Aug 1, 2019
Mileage
63,000 mi
Driver assistanceElectricalSteering
Filed Jan 5, 2019
3 injuries reported

MY CAR SINCE DAY ONE STEERING WHEELS LOCKS UP CONSTANTLY, THE BRAKES DO NOT STOP YOU THE WORST IS THE ENGINES BATTERY WHICH IS LOCATED UNDER THE SEAT CONSTANTLY SAYS I HAVE NO POWER IT WILL TURN ON SEVERAL CODES AND THE START IDLING THE RPMS GO UP LIKE YOUR PRESS G THE GAS BUT YOU NOT THEN YOU STALL YOU CAN BE GOING 70 OR 20 MPH AND IT WILL JUST STALL WITH NO WARNING. THE STEERING WHEEL WILL AND I LOSE TRACTION IN REGULAR ROADS IN PERFECT WEATHER. I CAN'T SEEM TO LOCATE MY AIRBAGS I HAVE HAD MY VEHICLE SERVICES A MILLION TIMES THEY ALWAYS SAY NOTHING IS WRONG ALSO WHEN THE RPMS OR GOING UP.AND DOWN I LOSE ALL HEADLIGHTS AND DASH LIGHTS. THIS HAS HAPPENED TO ME AT NIGHT SO MANY TIMES. THIS VEHICLE HAS ALMOST KILLED ME SO MANY TIMES I LOST COUNT I TAKE IT TO SERVICE THERE IS NEVER AN ISSUE. I'M PROBABLY GOING TO END UP IN A SEVERE ACCIDENT SOON THE BRAKE PEDAL STICKS AND I CAN'T PRESS IT DOWN I HAD TO PULL INTO GRASS ONE TIME TO AVOID A CAR.

NHTSA ID
11165320
Incident
Aug 1, 2017
Mileage
45,000 mi
BrakesDriver assistance
Filed Oct 15, 2018

CRASH CONTROL KEEPS BRAKING FOR A CRASH WHEN THERE IS NOTHING IN FRONT OF. HAD THE BRAKES REPLACED SO I KNOW IT IS NOT THAT

NHTSA ID
11140481
Incident
Apr 11, 2016
Mileage
63,000 mi
Driver assistanceElectrical
Filed Nov 3, 2015

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE BACKUP CAMERA SCREEN FAILED TO OPERATE. WHILE DRIVING AT AN UNKNOWN SPEED, THE RADIO SCREEN POWERED OFF WITHOUT WARNING. AFTER SEVERAL MILES, THE SCREEN POWERED ON WITHOUT BEING PROMPTED. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 04/29/16*LJ

NHTSA ID
10788064
Incident
Aug 3, 2015
Driver assistance
Filed Aug 18, 2014

THIS IS THE SECOND TIME IN A YEAR THAT THE SERVICE STABILITITRAK LIGHT HAS COME ON AND A MESSAGE TO DO THAT HAS COME UP ON THE INFORMATION SCREEN ON THE DASH. WHEN THIS HAPPENS THE ENGINE POWER IS IMMEDIATELY REDUCED. THEN YOU CANNOT TURN THIS OFF AS IT LOCKS THE CONTROLS FOR THIS FEATURE WHICH CAN NORMALLY BE TURNED ON AND OFF. I TOOK THE CAR IN THE FIRST TIME AND THERE WE'RE RELAY AND SENSOR ISSUES WHICH THEY FIXED. I AM WAITING FOR THE CALL AS TO WHAT IS GOING ON THIS TIME. IS THIS A SAFETY ISSUE FOR NOT JUST THIS VEHICLE BUT ANY VEHICLE TO HAVE A FEATURE THAT YOU CAN TURN ON AND OFF TO IMMEDIATELY CAUSE POWER LOSS? SHOULD YOU NOT BE ABLE TO TURN THIS FEATURE OFF TO AVOID CAUSING AN ACCIDENT AND POSSIBLY CAUSING SOMEONE TO BE INJURED OR KILLED? ESPECIALLY SINCE THIS IS A FEATURE YOU CAN TURN ON AND OFF ANYTIME YOU WANT WHEN IT IS WORKING CORRECTLY. I HAVE READ ON DIFFERENT WEB SITES THAT OTHERS HAVE HAD THIS SAME ISSUE. *TR

NHTSA ID
10625912
Incident
Aug 17, 2014
Mileage
26,500 mi
Driver assistanceEngineOther / unspecified
Filed Jun 24, 2014

WHILE DRIVING THE CRASH LIGHT AND SIGNAL CAME ON AND THE TRUCK SLOWED DOWN THIS HAPPEN ABOUT 6 TIMES SINCE I BOUGH THE TRUCK IN JULY 2013. *TR

NHTSA ID
10605635
Incident
Jun 2, 2014
Mileage
1,500 mi
Driver assistanceEngineSuspension
Filed Mar 12, 2014

THE STABILITY TRACK GAVE AN ERROR AND THE ENGINE NOW SLOW. THE ERROR DOESN'T LET THE VEHICLE TO ACCELERATE. THE CHECK ENGINE LIGHT ALSO WENT ON. *TR

NHTSA ID
10568902
Incident
Mar 12, 2014
Mileage
27,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .