2014 GMC Terrain Visibility Problems

The contact owns a 2014 GMC Terrain. The contact stated while driving 15 MPH in a snowstorm, the windshield wipers became inoperable. The contact was able to drive to the residence. The contact had received notification of NHTSA Campaign Number: 22V165000 (Visibility). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall repair could not be performed due to a Salvage Title. The manufacturer was contacted and advised the contact that the repair could be covered because the Salvage Title was not related to the windshield wipers; however, the manufacturer called the contact and informed the contact that the repair could no longer be covered due to the Salvage Title. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 149,680.

NHTSA ID

11630036

Incident

Dec 6, 2024

Mileage

149,680 mi

Wipers stop working In snow storm

NHTSA ID

11630012

Incident

Dec 6, 2024

I was driving my suv while it was raining heavily and my driver side wipers just stop working out of no where the passenger side still operates. I have not been to see if a dealer can fix it because I was unaware it was under recall so now I’m trying to find someone to fix it while under the recall.

NHTSA ID

11606374

Incident

Aug 1, 2024

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. Parts distribution disconnect.

NHTSA ID

11538411

Incident

Aug 14, 2023

left wiper stopped working

NHTSA ID

11514733

Incident

Mar 30, 2023

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repair were unavailable. The contact had experienced a windshield wiper failure while driving at approximately 35 MPH in a rainstorm. The contact also stated that recently the passenger’s side headlight stopped functioning. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 133,000. Parts distribution disconnect.

NHTSA ID

11506218

Incident

Mar 26, 2022

Mileage

133,000 mi

The contact owns a 2014 GMC Terrain. The contact stated that while driving in inclement weather at an undisclosed speed, the driver’s and passenger’s side windshield wipers failed without warning. The contact stated that he then received notification of the NHTSA Campaign Number: 22V165000 (Visibility). The vehicle was taken to the dealer however, the parts were unavailable. The contact stated that the vehicle was taken back to the dealer a week later and parts were still unavailable. The vehicle was then taken to an independent mechanic where it was diagnosed that the wiper module failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was denied reimbursement. The failure mileage was 29,569.

NHTSA ID

11498084

Incident

Jan 2, 2017

Mileage

29,569 mi

The contact owned a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) and would like to be removed from the recall distribution. The local dealer and manufacturer were not contacted.

NHTSA ID

11493950

Incident

Nov 17, 2022

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11490179

Incident

Mar 17, 2022

The actuator that controls the blend door / recirculation door (moves the air from defrost to floor to vent) does not last more than a year in my vehicle. I see on the GMC Terrain forums that it is a common problem. It is a danger when defrost is needed on the windshield, and it doesn't work.

NHTSA ID

11485604

Incident

Jan 1, 2018

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available on 22V165000. Parts distribution disconnect for 22V137000.

NHTSA ID

11484583

Incident

Jul 22, 2022

2014 GMC TERRAIN. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-165. THE CONSUMER REQUESTED INFORMATION ABOUT BEING REIMBURSED FOR RECALL REPAIR OF THE WINDSHIELD WIPERS.

NHTSA ID

11482364

Incident

Sep 1, 2022

The windshield wipers suddenly stopped working when it was raining really hard last week. This caused me to almost get into a car accident because I could not see the road with all the rain. I had to stop on the side of the road until the rain stopped, which took a while. This occurred on a road where there were not many street lights, which made it even worse to see ahead. I took the vehicle to the nearest GMC dealership for diagnostics and they were not able to provide the service to repair/replace the wipers because of the recall not being complete. I currently can't drive the car when it is raining which is difficult since this is my only mode of transportation for work.

NHTSA ID

11473523

Incident

Jul 6, 2022

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11472059

Incident

Jul 1, 2022

The contact owns a 2014 GMC Terrain. The contact stated that while driving at an undisclosed speed, the windshield wipers failed to operate as needed. Additionally, the headlights were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lightning) associated with the VIN; however, the contact had not yet received the recall notifications. The failure mileage was approximately 96,000.

NHTSA ID

11467770

Incident

May 1, 2022

Mileage

96,000 mi

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 60 MPH in inclement weather, the windshield wipers seized. The approximate failure mileage was 129,000. VIN tool confirms parts not available.

NHTSA ID

11467405

Incident

Apr 3, 2022

Mileage

129,000 mi

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximate 55 MPH, the windshield wipers ceased operation. The approximate failure mileage was 110,000. VIN tool confirms parts not available.

NHTSA ID

11465784

Incident

May 7, 2022

Mileage

110,000 mi

The contact's niece owns a 2014 GMC Terrain. The contact's niece received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while his niece was driving at an undisclosed speed, the windshield wipers failed to operate as needed. The vehicle was taken to the dealer and the dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact's niece to pay out-of-pocket for the windshield wiper module replacement and that she would be reimbursed when the remedy was available. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ID

11464221

Incident

May 1, 2022

Drivers side windshield wiper stopped working.

NHTSA ID

11463772

Incident

Feb 8, 2022

The contact owns a 2014 GMC Terrain. The contact stated that while driving at approximately 25 mph, the windshield wipers failed to operate while it was raining. The contact pulled over and waited for the rain to cease. The contact contacted the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The approximate failure mileage was 116,118.

NHTSA ID

11460726

Incident

Apr 13, 2022

Mileage

116,118 mi

The contact owns a 2014 GMC Terrain. The contact stated while driving in the rain, the driver’s side windshield wiper failed to operate. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and waited for a couple of hours until the rain eased to continue driving to his destination. The contact took the vehicle to an independent mechanic and provided a temporary solution for the driver’s side windshield wiper to function properly. The vehicle was repaired but continued to experience failure. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact stated that he then became aware that the VIN was included in NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts are not available. The failure mileage was approximately 94,000.

NHTSA ID

11460625

Incident

Feb 1, 2022

Mileage

94,000 mi

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) and 22V165000 (Visibility). The contact stated that while her daughter was driving in the rain the windshield wipers became inoperable. Additionally, the headlights were dim. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the wiper motor and motor assembly were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. 73,101. VIN tool confirms parts not available.

NHTSA ID

11459650

Incident

Jan 3, 2022

Mileage

73,101 mi

Headlights- melted plug causing fire damage on both headlights, replaced with new headlights and bulbs as well as a new wire harness plug. Was driving smelt smoke/wires burning. Wipers- stop preforming during rain storm Southeastern NC on hwy 701 south on 3-24-22. And still does not work. Maybe be associated with older model terrain recall. Same happen to this model.

NHTSA ID

11458141

Incident

Mar 24, 2022

Using wipers and the just quit working and I couldn’t see the road and had to pull over to avoid a crash

NHTSA ID

11452620

Incident

Feb 3, 2022

The ball joint on the windshield wipers failed (mid rain storm on the highway) causing the wipers to fail. There is a recall for this issue on 2013 GMC Terrains, but not on any other model years. The vehicle is being repaired at a dealership for $650CAD, can upload invoice if needed after completion. The part is available for inspection. Not being able to see at night, on the highway and in a rainstorm put not only myself and passenger at risk, but also all the vehicles travelling on the highway with me. The part has not been inspected by anyone except a GM mechanic. No warning at all prior to this failure.

NHTSA ID

11437296

Incident

Oct 15, 2021