2016 GMC Terrain Problems

Windshield wiper mechanism broke while driving in heavy heavy rain near [XXX] . Extremely dangerous situation and almost resulted in a crash but I was able to make my way off of the interstate safely. Huge inconvenience because we had to wait out the rain! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

During heavy rainfall in the mountains at dawn, my windshield wipers suddenly have stopped working. We can manually move the wipers with ease and can hear the motor engaging but both front wipers suddenly stopped. We were 1200 miles from home on what was supposed to be a vacation. Carvana reports 2 recalls for my reports but the dealerships have no recalls for my year of vehicle.

My 2016 GMC Terrain 2.4L Ecotec first stalled while idling at a red light in Raleigh, NC. I restarted it and it sounded different, so I drove it home. The next morning it would not start. The failure occurred at approximately 69,939 miles with no meaningful warning. The dealer’s diagnostic report states there were no current relevant codes and no relevant codes in history. The dealer documented major timing-system failure: timing chain tensioner failure, timing chain guide failure, a timing chain guide bolt pulled out of the cylinder head, aluminum contamination in the cylinder head/oiling system, and engine replacement recommended. The vehicle was found unsafe to operate. This vehicle regularly transported my family, including my children. If the stall/no-start failure had occurred at highway speed, while merging, or in heavier traffic, it could have created a serious crash risk. The oil was maintained outside the dealership network and had been serviced before failure. I also topped off the oil shortly before this occurred. The 2.4L Ecotec engine family is known for oil-consumption issues, yet this vehicle gave me no direct warning that oil consumption had reached a dangerous level. A reasonable owner would not know to check oil every day when there were no relevant stored warning codes. Other NHTSA complaints involving 2016 GMC Terrain vehicles describe similar patterns: oil consumption, no warning lights, sudden stalling or no-start conditions, timing-chain failure, and engine replacement recommendations. I am filing because this appears to be an ongoing safety risk involving oil consumption without adequate warning, timing-chain/timing-guide failure, internal contamination, and sudden engine failure. I request NHTSA review this issue for investigation or recall expansion before this failure mode causes a preventable serious crash, injury, or fatality. The vehicle was inspected by a GMC dealer and remains unrepaired.

My vehicle started turning off suddenly when stopped and then when starting to move. I replaced my rear seal. A week later, I have oil in my timing and my engine no longer works. I have had it checked by a shop. No warning was given. I have my oil checked regularly and changed on time. I had a car full of people, adults and children, in rush hour traffic. The car is sitting in my driveway as I will need to negotiate with the lender on money owed. I am currently without a safe vehicle to drive, and I need that as I am a caregiver and home aid.

My 2016 GMC Terrain 2.4L Ecotec first stalled while idling at a red light in Raleigh, NC. I restarted it and it sounded different, so I drove it home. The next morning it would not start. The failure occurred at approximately 69,939 miles with no meaningful warning. The dealer’s diagnostic report states there were no current relevant codes and no relevant codes in history. The dealer documented major timing-system failure: timing chain tensioner failure, timing chain guide failure, a timing chain guide bolt pulled out of the cylinder head, aluminum contamination in the cylinder head/oiling system, and engine replacement recommended. The vehicle was found unsafe to operate. This vehicle regularly transported my family, including my children. If the stall/no-start failure had occurred at highway speed, while merging, or in heavier traffic, it could have created a serious crash risk. The oil was maintained outside the dealership network and had been serviced before failure. I also topped off the oil shortly before this occurred. The 2.4L Ecotec engine family is known for oil-consumption issues, yet this vehicle gave me no direct warning that oil consumption had reached a dangerous level. A reasonable owner would not know to check oil every day when there were no relevant stored warning codes. Other NHTSA complaints involving 2016 GMC Terrain vehicles describe similar patterns: oil consumption, no warning lights, sudden stalling or no-start conditions, timing-chain failure, and engine replacement recommendations. I am filing because this appears to be an ongoing safety risk involving oil consumption without adequate warning, timing-chain/timing-guide failure, internal contamination, and sudden engine failure. I request NHTSA review this issue for investigation or recall expansion before this failure mode causes a preventable serious crash, injury, or fatality. The vehicle was inspected by a GMC dealer and remains unrepaired.

On or around August 15th I was in traffic and my 2016 GMC TERRAIN just shut off in the middle off traffic almost causing the car behind me to hit me is the rear. I got it started and then slowed down for a car that was turning in frount of me and it shut off again almost causing another car to rear end me. There where no warning light no warning at all just shut off I called a flat bed and it was taken to Clintscales Chevrolet in Belton Sc. They have informed me that it is a problem with the timing chain causing me to need a new motor. I have done research and it shows Gm has had problems with this problem in numerous engines in this year. This is so dangerous it puts life's in danger by shutting of in traffic with no warning at all.

Back right tail light filling with water when it rains. Affecting electrical wires and water dripping into back cargo. No cracks or damage found on tail light.

The contact owns a 2016 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 GMC Terrain. The contact stated that while driving approximately 20 MPH, a second vehicle crashed into the front passenger side of the vehicle. During the crash, the vehicle sustained severe damage to the front passenger side, but no air bags inside the cabin of the vehicle deployed. The driver of the other vehicle reported no injuries, and the air bags in her vehicle did deploy. The contact was transported from the scene of the crash to the local hospital with multiple injuries that included a head contusion and burn, left knee contusion, right hand, and right foot contusions. A police report was taken at the scene, and the vehicle was towed to the local collision center. The cause of the failure was not determined. The manufacturer and local dealer were not contacted. The failure mileage was 129,000.

consumption of oil! I got my oil changed January 1, 2025. It is now February 1. I have driven less than 500 miles. I had no oil. I have no Leaks or anything wrong. The car just consumes . I have had to have 6 oil changes in the past 3 months. Shop after shop. Has said it just consumes oil and this vehicle is trash. I noticed there was also a lawsuit against it. If you do not put a recall out on my vehicle ASAP, I am going to file a personal lawsuit and sue the hell out of you! For your scam! Somebody better give me a call immediately. Or set me up at my local GMC dealer to fix this issue. I better be expecting a notice in my mailbox or an appointment for a free fix and this better be a recall immediately! Or you’re asking for another lawsuit! I was told my car could blow up. With my kids and it could kill us! You better fix this immediately!!!!!!!

Back right tail light filling with water when it rains. Affecting electrical wires and water dripping into back cargo. No cracks or damage found on tail light.

Thermostat/coolant sensor malfunctioning causing engine fan to constantly run as if the engine is over heating. Some engine exhaust door/flap is stuck open or closed causing check engine light to come on. And or the actuators doors are broken causing windows to fog and obstruct view. Not sure what would cause this issue but I have had to have work done on my vehicle twice for this issue within 3 years.

the car is having stability control issues

I was driving my morning commute to work, when I came upon a stop light. I was pressing the brakes and the brakes failed to engage which caused me to hit a car in front of me. I did not have any warnings that the brakes were defective. The warning on the dash did not indicate that there was anything wrong with brakes. I had my set belt, was going the speed limit and my brakes just gave out. I have injury’s to my arms, shoulder, neck, and head. The other vehicle driver was not hurt. Thank the Lord.

I was driving my morning commute to work, when I came upon a stop light. I was pressing the brakes and the brakes failed to engage which caused me to hit a car in front of me. I did not have any warnings that the brakes were defective. The warning on the dash did not indicate that there was anything wrong with brakes. I had my set belt, was going the speed limit and my brakes just gave out. I have injury’s to my arms, shoulder, neck, and head. The other vehicle driver was not hurt. Thank the Lord.

The contact owns a 2016 GMC Terrain. The contact stated while the vehicle was parked in a driveway on a hill, the contact heard an abnormal snap and the vehicle started to roll down the hill through the neighbor’s yard, and then into the woods. There was no injury sustained. The vehicle was towed from the scene. Neither the dealer nor the manufacturer was contacted or notified of the failure. The failure mileage was 66,780.

My steering wheel locked while driving. This has prevented me from turning the wheel AT ALL (100% completely locks while the car is in motion). The locked steering wheel lasts approximately 15 seconds. This has happened multiple times over a few month period. I took it to GMC who couldn't replicate the issue and said that GMC no longer makes the steering column assembly component, which they aren't sure would fix the issue, so there was nothing they could advise be done other than sell the car or spend a lot of money on diagnostic fees, which they said they wouldn't do if it were them. My safety and those around me were put at risk because I lost steering function while the car was in motion. The only option was to break and stop the vehicle. There were no warning lights or other indicators to alert of an issue.

Power steering failure and don't walk anymore, had to push my GMC Terrain. The light came on that says POWER STEERING FAILED. Contact service. It can't go any further.

Seats ripped at seams. Seat belts came unattached at base and at buckel with a newborn baby in seat

The contact owned a 2016 GMC Terrain. The contact stated while at a red light, the vehicle was struck from the rear which resulted in the vehicle being pushed forward and crashing into the vehicle in front. None of the air bags deployed. The front driver side seatbelt did not retract however the front passenger side did function as designed during the impact. In addition, the driver hit their head on the steering wheel during the impact. After the impact, the "reset airbag" warning message was displayed. The contact and his wife sustained bruising and contusions. Both injured sought medical treatment and went to the Emergency Room. A police report was filed and the vehicle was towed to a tow lot, then the following day the insurance towed it to an insurance lot where it was determined to be destroyed. The manufacturer was not informed of the failure. The failure mileage was approximately 46,000.

My cousin thought I had a trailing arm bushing was bad on the driver's side. The subframe holding the trailing arm rusted out completely. He was able to put his thumb through it with little pressure when trying to see if it can be fixed.

RANDOM AND UNPREDICTABLE FROZEN PASSENGER DOOR. WILL NOT OPEN MANUALLY OR ELECTRICALLY. CAN NOT OPEN !!!!!. AFTER SEVERAL MINUTES OF CONSTANT LOCKING AND UN-LOCKING DOOR HAS RELEASED. HAS HAPPEN FOUR TIMES SINCE PURCHASE IN 2016

While the key is still in the ignition (first time, vehicle was running; second time, vehicle was off), the car doors locked without any one pushing the button to lock the doors.

Seats ripped at seams. Seat belts came unattached at base and at buckel with a newborn baby in seat

I'VE BEEN NOTICING THAT DRIVING IN THE SNOW THE THE WHEELS LOCK UP UP ESPECIALLY WHEN I AN TAKING A TURN. I BROUGHT THIS BACK TO CARMAX WHERE I PURCHASED THE VEHIC AND THEY STATED THAT THIS IS NORMAL AND THERE IS NOTHING WRONG WITH MY ANTILOCK BRAKES.

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE THE DRIVER WAS AT A STOP SIGN AND MAKING A RIGHT TURN, THE FRONT AND REAR PASSENGER SIDE TIRES EXPLODED. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS REPAIRED BY THE CONTACT WHO REPLACED THE TIRES. THE VEHICLE WAS TAKEN TO ED MORSE MAZDA GMC BUICK OF PORT RICHEY (10237 US-19, PORT RICHEY, FL 34668, (888) 852-6523) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED AND THE REAR SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

consumption of oil! I got my oil changed January 1, 2025. It is now February 1. I have driven less than 500 miles. I had no oil. I have no Leaks or anything wrong. The car just consumes . I have had to have 6 oil changes in the past 3 months. Shop after shop. Has said it just consumes oil and this vehicle is trash. I noticed there was also a lawsuit against it. If you do not put a recall out on my vehicle ASAP, I am going to file a personal lawsuit and sue the hell out of you! For your scam! Somebody better give me a call immediately. Or set me up at my local GMC dealer to fix this issue. I better be expecting a notice in my mailbox or an appointment for a free fix and this better be a recall immediately! Or you’re asking for another lawsuit! I was told my car could blow up. With my kids and it could kill us! You better fix this immediately!!!!!!!

Fuil tank is leaking from the top of the fuil tank.

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE THE DRIVER WAS AT A STOP SIGN AND MAKING A RIGHT TURN, THE FRONT AND REAR PASSENGER SIDE TIRES EXPLODED. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS REPAIRED BY THE CONTACT WHO REPLACED THE TIRES. THE VEHICLE WAS TAKEN TO ED MORSE MAZDA GMC BUICK OF PORT RICHEY (10237 US-19, PORT RICHEY, FL 34668, (888) 852-6523) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED AND THE REAR SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.