RoadVitals

2009 GMC Yukon Denali Xl Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Sep 29, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 6, 2012

What this page shows

Our database holds 22 NHTSA owner-reported complaints for the 2009 GMC Yukon Denali Xl. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–22 of 22

Powertrain (other)
Filed Sep 29, 2021

The contact owns a 2009 GMC Yukon Denali XL. The contact stated while depressing the accelerator pedal, the vehicle experienced delayed acceleration. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local mechanic but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 90,000.

NHTSA ID
11434907
Incident
Dec 1, 2020
Mileage
90,000 mi
AirbagsBrakesEngine
Filed Sep 27, 2018

AIRBAG SERVICE LIGHT IS ON, OIL PRESSURE FLUCTUATION OCCURS AND THE VEHICLE PULLS TO THE LEFT WHEN APPLYING BRAKES AFTER NEW BRAKE PADS AND ROTORS WERE INSTALLED.

NHTSA ID
11131887
Incident
Sep 3, 2018
Mileage
180,000 mi
Filed Aug 15, 2018

TAKATA RECALL. MY DENALI HAS FALLEN ILL TO THE WELL DOCUMENTED POORLY ENGINEERED DASH CRACKING, IN MY CASE AROUND PASSENGER AIRBAG OPEN. THIS CREATES AN EMINENT PERSONAL INJURY SAFETY HAZARD TO FRONT SEAT PASSENGER. IF A SITUATION AROSE WHEREAS AIR BAG WAS ACTIVATED, AS AIRBAG COVER EJECTED, THE DASH BECOMES AN INSTANT INSTRUMENT OF CAPABLE OF GREAT BODILY HARM OR EVEN DEATH, AS SHRAPNEL FILLS THE CABIN, FROM DISINTEGRATING DASH PLASTIC FLYING BACK, IN CERTAIN INJURY TO PASSENGER. GM IS WELL AWARE OF THE DEFECT, YET REFUSES TO ACKNOWLEDGE.

NHTSA ID
11120014
Incident
Jul 25, 2018
Mileage
103,480 mi
AirbagsBody & structure
Filed Feb 12, 2018

IN JAN. 2018 NOTED CRACK IN DASHBOARD ON DRIVERS SIDE. ALSO THERE WAS A SMALL SLIT IN MIDDLE OF DASH. IN ABOUT 2 WKS NOTED SPLITS ON PASSENGER SIDE OF DASH. ? WHEN IT HAPPENED.

NHTSA ID
11072342
Incident
Jan 10, 2018
Mileage
74,200 mi
Airbags
Filed Feb 7, 2018

I PURCHASED MY VEHICLE USED. ITS THE SAME PROBLEM SO MANY OTHERS ARE HAVING. MY DASHBOARD IS CRACKED ON BOTH DRIVERS AND PASSENGERS SIDE ALL THE WAY TO THE AIRBAG. WE HAVE EXTREMELY CONCERNED THAT IF THE AIRBAG GOES OFF, THAT WHOEVER IS DRIVING OR A PASSENGER WILL GET HIT WITH PIECES OF PLASTIC FROM THE DASH CAUSING SERIOUS INJURY. I COULD KEEP PASSENGERS OUT OF THE FRONT, BUT THE DRIVER I CANNOT..WE NEED TO HAVE THIS REPAIRED. I WORK AT A HONDA DEALERSHIP AND HAVE BEEN ADVISED THAT THIS IS A SAFETY CONCERN.PAX SIDE HAD A SMALL CRACK WHEN PURCHASED BUT IT IS NOW ABOUT 3 INCHES LONG EACH..

NHTSA ID
11067397
Incident
Nov 16, 2017
Mileage
10 mi
Body & structure
Filed Dec 20, 2017

TL* THE CONTACT OWNS A 2009 GMC YUKON DENALI XL. WHILE STATIONARY, THE DASHBOARD OF THE VEHICLE BECAME CRACKED ACROSS THE AIR BAG SECTION. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-3684476402. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

NHTSA ID
11055677
Incident
Nov 1, 2017
Mileage
54,000 mi
Engine
Filed Jun 29, 2017

I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN A MESSAGE ON THE DASHBOARD SAID ''ENGINE POWER IS REDUCED" AND MY ENGINE SHUT OFF, BRAKES WERE HARDLY WORKING AND I COULD HARDLY STEER OR TURN THE WHEELS. MY CAR COPMLETLY LOST CONTROL AND I WAS LUCKY THERE WERE NO CARS BY ME OTHERWISE AN ACCIDENT WOULD HAVE BEEN INEVITABLE. WHEN I WENT TO THE DEALER THEY TOLD ME THEY HAVE NO ANSWER AND THEY SUGGESTED TO REPLACE MY IGNITION SWITCH AND CAMSHAFT SENSOR TO BEGIN WITH. NO GUARANTY THAT IT'LL FIX MY PROBLEM THEY SAID. READING ONLINE FORUMS LOOKS LIKE I AM NOT THE ONLY ONE. PLEASE DO SOMETHING ABOUT IT OTHERWISE SOONER OR LATER LIFES WILL BE LOST.

NHTSA ID
11002421
Incident
Jun 27, 2017
Mileage
230,000 mi
Filed Jun 12, 2017

DASHBOARD IS CRACKED ON BOTH THE DRIVERS SIDE AND ON THE PASSENGER SIDE TO THE AIRBAG COMPARTMENT. DID NOT HAVE ANY ACCIDENT OR OTHER DAMAGE, IT JUST CRACKED. I AM CONCERNED THAT WERE THE AIRBAGS TO DEPLOY THAT THE DASHBOARD FRAGMENTS WOULD BECOME PROJECTILES.

NHTSA ID
10994384
Incident
Jun 1, 2015
Filed Jun 11, 2017

DASHBOARD IS DEFECTIVE AND A SAFETY HAZARD. IF THE PASSENGER AIRBAG DEPLOYS IT COULD SEND PLASTIC SHRAPNEL THROUGHOUT THE VEHICLE.

NHTSA ID
10994334
Incident
Apr 30, 2017
Mileage
100,000 mi
Airbags
Filed Mar 8, 2017

THERE HAS YET TO BE AN OFFER TO REPAIR THE DEFECTIVE AIRBAGS IN OUR FAMILY VEHICLE. OTHER OWNERS WITH THE SAME ISSUE ARE BEING SENT NOTICES TO DISCONTINUE USE BY NOT ALLOWING ANYONE TO SIT IN THE FRONT PASSENGER SEAT AND TO GET IT REPAIRED IMMEDIATELY, AND YET THERE IS NO SUCH ACTION FOR OUR FAMILY VEHICLE. WE DEMAND A REPAIR BE MADE AVAILABLE IMMEDIATELY. THE VEHICLE IS NOT SAFE AND WE CAN NOT FIT OUR ENTIRE FAMILY IN IT WITHOUT SOMEONE SITTING IN THE PASSENGER SEAT.

NHTSA ID
10959623
Incident
Mar 8, 2017
Body & structure
Filed Jan 28, 2017

DASHBOARD CRACKED ABOVE INSTRUMENT PANEL. I GOT IN MY TRUCK, STARTED IT UP, AND HEARD THE DASH CRACK.

NHTSA ID
10948085
Incident
Dec 20, 2016
Mileage
85,000 mi
Airbags
Filed Oct 5, 2016

TAKATA RECALL...I LOOKED UP MY VEHICLE VIN NUMBER WHEN THE RECALL CAME OUT AND MY CAR WAS NOT INCLUDED IN THE RECALL. I HAVE BEEN DRIVING THE VEHICLE FOR ALMOST A YEAR SINCE AND HAVE NOW TAKEN IT TO TRADE IN ON A NEW CAR. THE DEALERSHIP TELLS ME IT IS PART OF THE TAKATA RECALL AND SINCE THE RECALL IS UNREPAIRABLE AND IS A FATAL RECALL THEY WILL SCRAP THE CAR. I AM NOW OUT MONEY DUE TO NO FAULT OF MY OWN ANDHAVEBEEN DRIVING MY 3 CHILDREN AROUND IN A CAR THAT HAD A FATAL RECALL.

NHTSA ID
10914130
Incident
Oct 5, 2016
Filed Aug 4, 2016

THERE IS A CRACK ON MY DASHBOARD NEAR IT AIRBAG.

NHTSA ID
10893057
Incident
Aug 3, 2016
Airbags
Filed Aug 1, 2016
Crash reported3 injuries reported

TL* TAKATA RECALL. THE CONTACT OWNED A 2009 GMC YUKON DENALI XL. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN DRIVING AT 40 MPH, ANOTHER VEHICLE CAME ACROSS THE DRIVERS PATH AND CRASH DIRECTLY HEAD ON INTO THE DRIVERS VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE STEERING WHEEL FRACTURED AND THE VEHICLE WAS DESTROYED. NO POLICE REPORT WAS FILED. THE DRIVER SUSTAINED WHIP LASH AS WELL AS THE TWO CHILD PASSENGERS BUT MEDICAL TREATMENT WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO A YARD AND THE INSURANCE COMPANY WAS TO INSPECT THE DAMAGES. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10892106
Incident
May 31, 2016
Airbags
Filed Jun 22, 2016

WHEN I ENTERED MY VEHICLE I NOTICED A CRACK ON MY DASHBOARD LEADING TO THE PASSENGER AIRBAG PANEL. THE CRACK LEADS TO THE TOP LEFT OF THE AIRBAG PANEL. THE VEHICLE WAS STATIONARY, LOCATED IN MY DRIVEWAY. THIS IS A SAFETY CONCERN. WILL THIS INTERFERE WITH DEPLOYMENT OF THE AIR BAG? IN THE EVENT OF DEPLOYMENT, WILL THE DASH COME REMOVED AND INJURE A RIDER? WILL THE PLASTIC SHARDS CAUSE BODILY HARM?

NHTSA ID
10875841
Incident
Jun 21, 2016
Mileage
99,629 mi
Filed Sep 17, 2015

DASHBOARD CRACKED 2 YEARS AGO WAS REPLACED WHILE UNDER WARRANTY AFTER INSTALLATION THE DASH CRACKED AGAIN ONE YEAR LATER. THE DEALER WILL NOT HONOR A WARANTY WHEN THIS IS ACTUALLY A MANUFACTURER DEFECT. THIS IS A SAFETY CONCERN SINCE IT IS CRACKED NEAR THE AIRBAG. IF IT WEE TO EVER DEPLY PIECES OF BROKEN PLASTIC WOULD BECOME PROJECTILES.

NHTSA ID
10764532
Incident
Sep 10, 2014
Mileage
70,000 mi
Electrical
Filed Sep 2, 2015

WE HAVE HAD THIS VEHICLE FOR THREE YEARS. ROUGHLY EVERY 3 MONTHS IT WILL HAVE ERRATIC ELECTRICAL SHORTS AND MOST COMMONLY THE CAR WILL NOT START BECAUSE THE BATTERY IS DEAD. SOMETIME THE SHORTS HAPPEN WHILE WE ARE DRIVING. WHEN THIS HAPPENS THE RADIO/NAVIGATION SYSTEM TURNS OFF AND ON, THE DASHBOARD DISPLAY FLASHES OFF AND ON, THE POWER DOOR LOCKS GO UP AND DOWN. ON A FEW OCCASIONS THE AIR CONDITIONING HAS SWITCHED OVER TO HEAT ONLY WHILE THE BLOWER CONTINUED AS BEFORE. ON A FEW OCCASIONS THIS HAS HAPPENED WHILE DRIVING AND THE ELECTRICAL SYSTEM TURNED OFF AND THE ENGINE TURNED OFF,ONLY TO THEN TURN BACK ON. THE LAST TIME THIS HAPPENED WHILE WE WERE DRIVING ON THE INTERSTATE AND THE CAR SHUT DOWN AND THEN TURNED BACK ON. THE VEHICLE RAPIDLY DECELERATED AND THEN TURNED BACK ON AND LUNGED FORWARD. WE CONSIDER THE VEHICLE UNSAFE AT THIS POINT. WE HAVE NOT DRIVEN IT ANY MORE, OTHER THAN TO GET IT TO ANOTHER REPAIR PERSON WHERE IT HAS BEEN FOR THE LAST TWO WEEKS. WE HAVE REPLACED THE BATTERY THREE TIMES AND THE BATTERY TERMINAL CABLES HAVE BEEN REPLACED TWICE. WE HAVE HAD THE VEHICLE CHECKED THREE TIMES AT TWO SEPERATE GM DEALERS. WE HAVE ALSO CONTACTED THEIR PHONE SUPPORT. THEIR ONLY SUGGESTION IS TO BRING IT INTO THE DEALER EVERY TIME IT HAPPENS. THIS HAS NOT BEEN SUCCESSFUL. I FEEL THE VEHICLE IS NOT SAFE AND I HAVE INFORMED GM OF THIS.

NHTSA ID
10761089
Incident
Jan 1, 2013
Mileage
40,000 mi
Interior & seats
Filed Mar 24, 2015

DOOR LOCK ACTUATORS NOT OPERATING. 2 OF OUR DOORS FAIL TO LOCK OR UNLOCK WITH THE POWER DOOR LOCK BUTTON OR KEY FOB. WE MUST MANUALLY PUSH OR PULL THE DOOR LOCKS TO GET THEM TO FULLY LOCK OR UNLOCK CAUSING A SAFETY ISSUE. OUR YOUNG KIDS COULD OPEN THE REAR DOORS AT ANY TIME IF WE DON'T MANUALLY LOCK THEM. ALSO DOORS WILL NOT LOCK LEAVING THE VEHICLE WITH THE KEY FOB. THIS ISSUE IS ALL OVER THE INTERNET AND THERE'S EVEN A YOUTUBE VIDEO ON HOW TO REPLACE THEM! THIS SHOULD BE A RECALL. *TR

NHTSA ID
10701358
Incident
Nov 4, 2014
Mileage
62,000 mi
Electrical
Filed Feb 7, 2014

DOOR LOCK ACTUATORS HAVE FAILED ON 2 OF OUR 4 DOORS. GM REFUSES TO COVER UNDER WARRANTY. I'M WAITING FOR OTHERS TO FAIL NOW AS THIS IS ALL OVER THE INTERNET WITH SIMILAR FAILURES FOR THE 2009 MODEL YEAR. DEALER WANTS OVER $350 PER DOOR TO FIX. IT'S SO BAD THERE'S A YOU TUBE VIDEO ON HOW TO FIX IT YOURSELF. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. *TR

NHTSA ID
10563350
Incident
Dec 11, 2013
Mileage
60,000 mi
ElectricalInterior & seats
Filed Dec 7, 2013

LOCKS JUST STOPPED WORKING. *TR

NHTSA ID
10555147
Incident
Oct 1, 2013
Driver assistanceEngine
Filed Mar 28, 2013

DRIVING AT ROUGHLY 50 MPH. WENT TO PASS CAR ON TWO LANE HIGHWAY. ACCELERATOR STUCK TO FLOOR (NOT STUCK ON FLOOR MAT OR OTHER OBJECT). VEHICLE ACCELERATED TO 95 MPH, SLOWED TO 70 WITH BRAKE DEPRESSED FULLY. SLOWED TO 50 WITH BRAKE AND EMERGENCY BRAKE DEPRESSED. ACCELERATED WHEN DOWNSHIFTED INTO MANUAL. FINALLY PUT IN NEUTRAL AND WAS ABLE TO STOP. HAD COMPLAINED OF ROUGH IDLE, STALLING AND REDUCED POWER FOR 3 YEARS (SINCE WE HAD CAR FOR ONLY A FEW MONTHS). SEE SOME DISCUSSION THAT A DIRTY THROTTLE BODY COULD LEAD TO ALL OF THESE PROBLEMS. 3 YEARS WITH 3 DIFFERENT GM SERVICE SHOPS AND NO SOLUTION. FORTUNATELY THE ROAD WAS NOT CROWDED AND WAS STRAIGHT. OBVIOUSLY, THIS COULD HAVE BEEN A FATAL PROBLEM FOR US. IT WAS MY WIFE, MYSELF, AND OUR THREE CHILDREN UNDER 4 YEARS OF AGE IN THE VEHICLE. *TR

NHTSA ID
10504805
Incident
Mar 25, 2013
Mileage
40,000 mi
Interior & seats
Filed Sep 6, 2012

SINCE MARCH OF THIS YEAR WE HAVE 3 OF THE 4 DOOR LOCKING ACTUATORS FAIL AND REPLACED ON OUR 2009 GMC YUKON DENALI WITH ONLY 39000 MILES ON IT. WE CONTACTED GM VIA E-MAIL WITH OUR CONCERNS. GM ARE NOT CONCERNED WITH IT BEING A SAFETY ISSUE. THE ONLY THING THEY WERE CONCERNED WITH WAS IF IT WAS REPORTED TO A GM DEALER, IF NOT IT WAS NOT A CONCERN OF THEIRS. WE HAD OUR LOCAL MECHANIC FIX THE ISSUE DUE TO THE DISTANCE TO OUR DEALERSHIP AND OUR VEHICLE BEING JUST OUT OF WARRANTY . MY WIFE AND CHILDREN HAVE HAD CRAWL ACROSS THE VEHICLE TO EXIT. MY CONCERNS AFTER LOOKING UP THIS MAJOR SAFETY ISSUE, ON THE INTERNET, IS THAT THERE ARE A LOT OF SIMILAR COMPLAINTS REGARDING THIS SAFETY ISSUE, BUT GM HAS CLASSIFIED THIS A PROBLEM AS A "NON-SAFETY ISSUE". WHEN MY WIFE AND CHILDREN CAN NOT EXIT THE VEHICLE THROUGH THE DOOR THEY ARE SITTING CLOSEST DUE TO A ACCIDENT , FIRE, OR SOME OTHER FORM OF AN EMERGENCY, IT IS A SAFETY CONCERN. *TR

NHTSA ID
10474041
Incident
Mar 2, 2012
Mileage
37,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .