2010 GMC Yukon Denali Xl Owner Complaints

DASHBOARD CRACKS OVER PASSENGER AIRBAG AND STEERING WHEEL WELL.

NHTSA ID

11222659

Incident

Jun 17, 2013

MY YUKON HAS APPROXIMATELY 45000 MILES ON IT. IT HAS BEEN GARAGED AT ALL TIMES WHEN NOT BEING DRIVEN. THE DASH HAS CRACKS THAT HAVE FORMED IN THE SKIN PART OF THE SURFACE PLASTIC IN THE AREA NEAR THE PASSENGER SIDE AIRBAG AND THE HUMP PART ABOVE THE INSTRUMENT CLUSTER. WHEN ATTEMPTING TO HAVE IT REPAIRED BY A HIGH END BODY SHOP I WAS TOLD IT WOULD BE A WASTE OF TIME AND MONEY BECAUSE IT WILL DO IT AGAIN. I WAS TOLD THAT THIS IS A COMMON PROBLEM THAT HAS BEEN GOING ON FOR YEARS ON GMC MODELS. I DID FURTHER CHECKING WITH A NUMBER OF REPAIR SHOPS AND SERVICES THAT DO VINYL REPAIRS AS WELL. THE PREMIER COMPANY I SPOKE WITH TOLD ME THAT THE REPAIRS MAY NOT LAST A DAY AND THAT EVEN IF I REPLACE THE DASH SKIN COMPLETELY IT WILL LIKELY OCCUR IN THE REPLACEMENT. IN READING ONLINE I DISCOVERED THAT MANY PEOPLE ARE EXPERIENCING THIS PROBLEM AND THAT GM REFUSES TO DO A RECALL AND IN ONLY SOME INSTANCES WILL COVER HALF THE COST WHICH CAN EXCEED $1200.00. THERE IS A POTENTIAL SAFETY ISSUE DUE TO THE AIRBAG INVOLVEMENT ESPECIALLY WITH THIS VEHICLE HAVING A TAKATA AIRBAG RECALL AND STILL NO REPLACEMENT FOR IT. PHOTS OF EXACTLY THE SAME ISSUE ARE POSTED ON LINE BY NUMEROUS INDIVIDUALS AND THE MASSIVE PROBLEM CAN BE EASILY VERIFIED IF YOU DO A SIMPLE RESEARCH ROUTINE. THE PUBLIC NEEDS YOUR HELP TO MAKE THE MANUFACTURER CORRECT THE ISSUE OF CHEAP AND FAULTY MANUFACTURING PROCESSES AND MAKE ITS CUSTOMERS WHOLE.

NHTSA ID

11143404

Incident

Jan 5, 2015

Mileage

40,000 mi

DRIVERS SIDE BOTTOM OF SEAT RIPPED, DASHBOARD HAS CRACKED IN TWO DIFFERENT PLACES AND VENT HAS COME LOOSE AND RATTLES. VEHICLE WAS STATIONARY

NHTSA ID

11122042

Incident

Aug 22, 2018

Mileage

116,000 mi

STARTED VEHICLE IGNITION ON HOT DAY. WHEN I TURNED ON THE AIR CONDITIONING I HEARD A LOUD NOISE AND SAW THE DASHBOARD CRACKED OVER THE INSTRUMENT PANEL. REPORTED PROBLEM TO GM WHEN IT HAPPENED BUT THEY REFUSED TO CORRECT THE PROBLEM.

NHTSA ID

11113196

Incident

Aug 27, 2015

Mileage

46,000 mi

MY DASHBOARD HAS CRACKED IN 2 DIFFERENT SPOTS. WORRIED THAT WILL CONTINUE!

NHTSA ID

11100750

Incident

Nov 1, 2017

TL* THE CONTACT OWNS A 2010 GMC YUKON DENALI XL. THE CONTACT STATED THAT HE DID NOT RECEIVE A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO REGAL CHEVROLET (925 BARTOW RD, LAKELAND, FL 33801, (863) 588-4010) TO BE SERVICED AND WAS INFORMED THAT THE PASSENGER AIR BAG NEEDED TO BE REPLACED. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

11090238

Incident

Apr 25, 2018

DASH BOARD CRACKED INBOARD OF PASSENGER AIRBAG, AND CRACKED ADDITIONALLY ALONG THE GLARE SHIELD ABOVE THE INSTRUMENT CLUSTER. VEHICLE WAS STATIONARY SITTING IN DRIVEWAY. CRACKS WERE NOTICED ABOUT 8 AM FOLLOWING A NIGHT WITH TEMPERATURES AROUND 50F.

NHTSA ID

11079981

Incident

Nov 7, 2016

Mileage

85,000 mi

TAKA RECALL 7/6/16, TO DATE NO PART TO RESOLVE. OVER ONE YEAR AND GMC HAS NO PART TO FIX THE RECALL. CALLED 11/21/2017 AND NO PART AVAILABLE.

NHTSA ID

11047730

Incident

Jul 7, 2016

Mileage

25,000 mi

ALL THE SUDDEN THE DASHBOARD STARTED CRACKING IN TWO PLACES. ONE IS ABOVE THE STEERING WHEEL AND THE OTHER IS BY THE PASSENGER SIDE AIRBAG ON THE DASH ALSO. IT WAS JUST IN MY GARAGE. NOT CRACKED ONE DAY AND STARTED CRACKING THE NEXT. THERE WAS NO DAMAGE DONE TO THE CAR IT JUST OCCURRED BY ITSELF.

NHTSA ID

11031806

Incident

Sep 7, 2017

Mileage

150,000 mi

DASHBOARD IS CRACKED ABOVE INSTRUMENT PANEL. THE CRACK IS 12 INCHES LONG. IT IS ALSO CRACKED COMPLETELY TO AIRBAG ON PASSENGER SIDE. THIS CAUSES VERY LOUD RATTLING WHEN DRIVING. I AM CONCERNED IT AFFECTS THE QUALITY OF THE AIRBAG'S ABILITY TO DEPLOY. I AM CONCERNED THAT DASHBOARD FRAGMENTS MAY BE PROPELLED IN THE EVENT OF AIRBAG DEPLOYMENT.

NHTSA ID

10986037

Incident

May 1, 2015

Mileage

75,000 mi

DASH BOARD CRACKING ....... I WON A DETAILING BUSINESS AND 8 OUT 10 DASH BOARDS ARE CRACKED AFTER A COUPLE YEARS IN AGE. MOST THE VEHICLE INCLUDING MINE HAD VERY LITTLE TIME IN THE SUN!

NHTSA ID

10981641

Incident

Mar 3, 2014

THE DASHBOARD BY THE FRONT PASSENGER AIRBAG CRACKED

NHTSA ID

10970655

Incident

Aug 1, 2016

Mileage

110,000 mi

MY DASH IS CRACKED LEADING TO PASSENGER AIRBAG. I TOOK IT TO THE DEALERSHIP AND I WAS TOLD IT WAS NOT A COVERED TIME AND IT WOULD COST ME $1200 TO FIX. DASH JUST STARTED TO CRACK.

NHTSA ID

10967812

Incident

May 5, 2015

TAKATA RECALL. I WAS NOTIFIED ABOUT THIS RECALL WHEN I ATTEMPTED TO TRADE MY VEHICLE IN. I HAVE BEEN DRIVING A RENTAL CAR FOR MORE THAN 6 WEEKS. I CALLED GM AND THEY TOLD ME THAT IT IS SAFE TO DRIVE AND NO REMEDY IS AVAILABLE. IT SEEMS LIKE THEY DO NOT BELIEVE THEIR VEHICLES SHOULD BE INCLUDED IN THIS RECALL AND HAVE NO INTENTION OF FIXING THE PROBLEM. NOW I AM STUCK PAYING A PAYMENT ON A CAR THAT I DO NOT FEEL SAFE DRIVING AND CAN'T TRADE DUE TO THE INCOMPLETE RECALL. THIS RECALL HAS BEEN ISSUED SINCE MAY 27, 2016 AND THERE IS STILL NO REMEDY. I REFUSE TO DRIVE MY VEHICLE WITH THE POSSIBILITY THAT MY FAMILY OR I COULD BE INJURED. PLEASE EITHER LIFT THE RECALL IF THERE IS NO NEED TO FIX IT, OR FORCE GM TO MAKE THE NECESSARY REPAIRS. *TR

NHTSA ID

10945453

Incident

May 27, 2016

DASH HAS SPLIT AT CORNER OF AIR BAG ON PASSENGER SIDE OF DASH. THIS APPEARS TO BE A COMMON DEFECT WITH GM VEHICLES. GM DOESN'T ADMIT ANY FAULT EVEN THOUGH THIS IS A COMMON DEFECT.

NHTSA ID

10940444

Incident

Oct 17, 2015

Mileage

40,000 mi

TAKATA RECALL VERY DISAPPOINTED WITH GMC'S HANDLING OF THIS RECALL. I JUST SPOKE WITH A SUPERVISOR AT CUST RELATIONS AND WAS TOLD "YOUR VEHICLE IS SAFE". IF THAT IS TRUE, WHY IS IT ON THE RECALL LIST. OTHER MANUFACTURERS (LEXUS, TOYOTA, ETC) ARE MAKING ACCOMODATIONS FOR CUSTOMER AND GMC IS REFUSING TO DO SO. TO DATE, 10 DEATHS HAVE OCCURRED. I DO NOT FEEL MY CARE IS "SAFE" AND MY OPINION OF GMC HAS SANK TO A BOTTOM LOW. I WILL NOT PURCHASE ANOTHER GMC VEHICLE EVER AGAIN. I UNDERSTAND THAT ISSUES SUCH AS THIS CAN ARISE, BUT FOR THEIR CUSTOMER SERVICE RELATIONS DEPARTMENT TO TAKE ON THE LIABILITY OF DECLARING MY VEHICLE TO BE SAFE IS EXTREMELY CONCERNING. FURTHERMORE, THEY ARE UNABLE TO OFFER ANY KIND OF TIMELINE FOR WHEN THEY EXPECT THIS TO BE TAKEN CARE OF. MY CASE NUMBER IS 8-2356073531. A REPRESENTATIVE AND HER SUPERVISOR BOTH CLEARLY STATED THAT MY VEHICLE IS SAFE. I AM CERTAIN THAT THEY CANNOT MAKE THOSE STATEMENTS WITH 100% CERTAINTY; THEREFORE, THEY HAVE OPENED THE COMPANY UP TO EVEN GREATER LIABILITY. GMC IS NO LONGER A COMPANY THAT I TRUST.

NHTSA ID

10904438

Incident

Sep 1, 2016

OUR DASHBOARD CRACKED ON THE PASSENGER SIDE ABOVE THE PASSENGER SIDE AIRBAG AREA. THE ENTIRE DASHBOARD SHAKES AND MOVES WHILE THE CAR MOVES. THE DASH IS VERY UNSTABLE.

NHTSA ID

10894242

Incident

Jan 22, 2016

Mileage

69,725 mi

THE DASHBOARD IS CRACKING NEAR THE PASSENGER AIR BAG AND BEHIND THE STEERING WHEEL ON THE DASH. IT STARTED CRACKING WHEN IT WAS APPROXIMATELY 4 YEARS OLD. EVERYONE THAT I HAVE TALKED TO WITH THE SAME VEHICLE OR SIMILAR YEARS IS HAVING THE SAME PROBLEM. DASHBOARDS SHOULD NOT CRACK IF THE VEHICLE IS ONLY 4 YEARS OLD. AND NOW I HAVE BEEN NOTIFIED OF THE TAKAT RECALL WHICH IS LOCATED WHERE THE DASHBOARD PROBLEM IS.

NHTSA ID

10891664

Incident

Oct 8, 2014

Mileage

105,000 mi

DASH IS CRACKED SEVERELY AND IT LOOKS LIKE IT WILL IMPACT THE ARIRBAGS. THE CRACKS ARE GROWING AGGRESSIVELY! NOT A GOOD LOOK FOR A HIGH END LUXURY SUV!!

NHTSA ID

10877163

Incident

Jun 14, 2015

DASHBOARD CRACKED ABOVE STEERING WHEEL AND ABOVE PASSENGER AIR BAG. RATTLES AND SHAKES CONSTANTLY. AFRAID IT MAY AFFECT THE AIR BAG AND BE A HAZARD. CRACKS SEEM TO BE GETTING BIGGER.

NHTSA ID

10873675

Incident

Jun 1, 2015

Mileage

40,000 mi

DASHBOARD OF MY CAR IS CRACKED AND RATTLES WITH EVERY BUMP- SAFETY CONCERN AS A AFFECT AIRBAG

NHTSA ID

10872188

Incident

Jan 2, 2015

A LARGE CRACK APPEARED ON THE DASH HUMP BEHIND THE STEERING WHEEL AND GREW LARGER LEAVING A HOLE EXPOSING THE STEERING COLUMN ELECTRICAL WIRES. ANOTHER CRACK DEVELOPED ON THE DASH BESIDE THE UPPER LEFT CORNER OF THE PASSENGER SIDE AIRBAG. I AM CONCERNED WITH BOTH ELECTRONICS BEING EXPOSED AND JAGGED EDGES BESIDE THE AIRBAG DEPLOYMENT AREA, THE AIRBAGS MAY FAIL IN A CRASH. I AM ALSO CONCERNED THAT STEERING COULD EVENTUALLY BECOME IMPACTED. I CONTACTED GM CUSTOMER SERVICE AND THEY REFUSED TO PROVIDE ASSISTANCE EVEN THOUGH THEY KNOW IT IS A COMMON, WELL DOCUMENTED PROBLEM IN THEIR VEHICLES. SOMEONE NEEDS TO HOLD THEM ACCOUNTABLE FOR DEFECTS THAT CAN LEAD TO SAFETY ISSUES. NO IMPACTS OR COLLISIONS HAVE LED TO THIS ISSUE. IT JUST SIMPLY APPEARED. IT WAS STATIONARY WHEN DISCOVERED ONE MORNING. ALTHOUGH I AM NOT CERTAIN THE EXACT DATE, THE PROBLEM WAS FIRST NOTICED IN JANUARY 2015.

NHTSA ID

10863928

Incident

Jan 10, 2015

THERE IS A LARGE CRACK ON THE DASH NEAR THE PASSENGER AIR BAG. THIS RAISES SAFETY CONCERNS WITH POSSIBLE FAULTY AIR BAG DEPLOYMENT AND POTENTIAL FOR FLYING PARTS WITH DEPLOYMENT. THIS HAPPENED OVER TIME BUT WAS NOTICED WHEN THE CAR WAS STATIONARY.

NHTSA ID

10862389

Incident

Apr 29, 2016

TAKATA INFLATORS. DASH HAS CRACKED AT THE PASSENGER AIR BAG AND ABOVE THE INSTRUMENT CLUSTER.

NHTSA ID

10854888

Incident

Sep 6, 2015

Mileage

70,000 mi

THE DASH IS CRACKED IN NUMEROUS PLACES. INCLUDING THE AREA DIRECTLY AROUND THE PASSENGER SIDE AIRBAG. IF THE AIRBAG WAS TO DEPLOY, THE PIECES OF THE DASH WOULD BECOME SHRAPNEL, AND INPALE ANYBODY IN ITS PATH! THE CRACKING IS CAUSED BY INADEQUATE BRACING UNDER THE DASH! THIS IS A KNOWN DEFECT BY GMC FOR AT LEAST 8 MODEL YEARS.

NHTSA ID

10854413

Incident

Mar 30, 2014

Mileage

70,000 mi