2013 GMC Yukon Denali Xl Owner Complaints

The contact owns a 2013 GMC Yukon Denali XL. The contact stated that while at a stop light, the vehicle suddenly started fluctuating while idling. The A/C was activated and the contact noticed that the vehicle was not being cooled inside the cabin. The contact stated that the failure recurred the following day. The contact stated that while attempting to make a right turn, the vehicle lost power steering functionality. The contact turned off the vehicle and shifted into park(P). The contact restarted the vehicle and the A/C unit independently turned off. Additionally, the vehicle regained power steering functionality and the vehicle idled as designed. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 138,000.

NHTSA ID

11483234

Incident

Sep 5, 2022

Mileage

138,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11414196

Incident

Feb 22, 2021

"DASHBOARD CRACK" IN 2016 I PURCHASED MY GMC YUKON DENALI XL FOR ABOUT $46,000.00 AT INGERSOLL AUTO OF DANBURY, CONNECTICUT. AT THE TIME OF PURCHASED MY YUKON WAS NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY, BUT I DID PURCHASED THE EXTENDED WARRANTY. ON APRIL 25, 2019 I NOTICED A CRACK ON MY DASHBOARD JUST TOP OF MY INSTRUMENT PANEL. THAT SAME DAY I REACHED OUT TO GM AND FILED A REPORT. THEY TOLD ME THAT THERE WAS NOTHING THEY CAN DO AND THIS WAS NOT A RECALL OR A DEFECT THAT GM WOULD COVER BUT INSIST ME TO CONTACT A DEALER TO SEE ABOUT REPAIRS. ON OR ABOUT 11:30AM ON 4/25/19 I CONTACTED THE SERVICE DEPARTMENT AT INGERSOLL AUTO OF PAWLING NY. THE SERVICE ADVISER I SPOKE TO TOLD ME HER NEVER HEAR ABOUT THIS PROBLEM AND SAID THAT THE REPAIR WOULD NOT BE COVERED UNDER MY EXTENDED WARRANTY. THE VALUE OF MY VEHICLE HAS BEEN DIMINISHED AS A RESULT OF THE DASHBOARD DEFECT. I WOULD NOT HAVE PURCHASED THE VEHICLE OR WOULD NOT HAVE PAID AS MUCH FOR IT HAD I KNOWN OF THE DEFECTIVE DASHBOARD'S PROPENSITY TO CRACK AND/OR THAT THE DEFECT CAN INTERFERE WITH THE PLANNED DEPLOYMENT OF THE DRIVER'S-SIDE AND PASSENGER'S-SIDE AIRBAGS.

NHTSA ID

11203754

Incident

Apr 25, 2019

Mileage

98,000 mi

MY DENALI HAS A BAD CRACK ON THE DASH BOARD AND I HIT A BUMP A PIECE OF THE PLASTIC FLEW AND CUT MY FACE , THE DASH IS GETTING WORSE AND THIS IS BECOMING A LIABILITY. I WILL BE CONTACTING MY ATTORNEY AND THE BBB, ABOUT THIS DANGEROUS ISSUE. I'M GLAD IT WAS ME AND NOT MY CHILDREN THAT GOT INJURED.

NHTSA ID

11191744

Incident

Mar 25, 2019

Mileage

100,000 mi

SMALL CRACK APPEARED SUDDENLY IN TOP CENTER OF DASHBOARD THAT WAS BARELY NOTICEABLE FROM DRIVER'S SEAT BUT COULD BE SEEN IN THE PASSENGER'S SEAT. DIDN'T THINK MUCH AT THE TIME, BUT OVER THE COURSE OF JUST OVER A YEAR, THE CENTER OF THE DASH VIBRATES EXCESSIVELY WHEN DRIVING ON MAJORITY OF SURFACES THAT BECOMES VERY LOUD. CONTACTED GM SINCE MY STANDARD WARRANTY HAS EXPIRED AND THIS IS NOT COVERED UNDER MY EXTENDED WARRANTY DUE TO SAFETY CONCERNS WITH AIRBAG IN CASE OF ACCIDENT. I TOOK TO GET ESTIMATE OF COST TO REPAIR AND OWNER HAD SAME ISSUE WITH BOTH HIS GMC YUKON'S AND HIS WAS REPLACED FREE. ADVISED TO CALL GM FOR ISSUE, THEY ONLY WANTED TO COVER 1/2 THE COST OF REPAIR. THIS SHOULD BE A RECALL BY GM AS THIS IS AN APPARENT PROBLEM WITH THEIR VEHICLES AND NOT AN ISOLATED EVENT. NOT VERY HAPPY WITH THE SOLUTION I WAS PROVIDED AND WILL NOT BE OWNING ANY MORE GMC YUKON DENALI'S CONSIDERING IT IS NOT AN INEXPENSIVE VEHICLE.

NHTSA ID

11052751

Incident

Jun 10, 2016

Mileage

58,000 mi

DASH STARTED TO HAVE TWO CRACKS, ONE ON EACH SIDE OF DASH. EACH CRACK HAS CONTINUED TO RUN. THE ONE ON THE LEFT HAS NOW EXTENDED TO AREA OVER THE SPEEDOMETER DOME, THE OTHER CRACK HAS EXTENDED INTO THE SEAM OF THE AIRBAG ON THE RIGHT SIDE OF THE DASH. VERY CONCERNED THAT AIRBAG COMPARTMENT IS COMPROMISED. THESE CRACKS WERE NOT CAUSED BY ANY TYPE OF ACCIDENT. THE CAR SITS UNDER CARPORT 90% OF THE TIME. MY RESEARCH SHOWS THAT THERE ARE THOUSANDS OF GMC OWNERS HAVING THE SAME ISSUE. I AM WORRIED THAT MY SPOUSE, GRANDCHILDREN, OR ANY OTHER FRONT SEAT PASSENGER MAY BE SEVERLY INJURED. THIS DANGEROUS FAULT NEEDS TO BE REPAIRED IMMEDIATELY!!!

NHTSA ID

11035911

Incident

Aug 1, 2017

A CRACK FORMED FROM THE PASSENGER SIDE AIRBAG COMPARTMENT EXTENDING TO THE CENTER DASH VENT WITHOUT CAUSE OR INCIDENT. THE VEHICLE WAS STATIONARY PARKED IN MY GARAGE AT THE TIME THE CRACK OCCURRED. THE DASH NOW RATTLES AND SQUEAKS AND SAGS IN THE MIDDLE OF THE DASH.

NHTSA ID

11023343

Incident

Sep 12, 2017

Mileage

68,975 mi

PASSENGER SIDE OF DASHBOARD CRACKED WHICH HOUSES THE FRONT PASSENGER AIR BAG SYSTEM. DASHBOARD SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED.

NHTSA ID

11019971

Incident

Feb 9, 2016

Mileage

45,000 mi

MY 2013 YUKON DENALI XL HAS DEVELOPED A LARGE CRACK ON THE DASH ABOVE THE INSTRUMENT CLUSTER AND IT HAPPENED DURING NORMAL DRIVING CONDITIONS. THE ENTIRE DASH IS NOW VERY LOOSE FROM DRIVERS SIDE TO PASSENGERS SIDE AND IT VIBRATES VIOLENTLY WHEN BRAKING BOUNCING UP AND DOWN THE ENTIRE LENGTH OF THE DASH. IN ADDITION TO BEING QUITE LOUD AND OBNOXIOUS, IT IS UNNERVING TO THINK WHAT WILL HAPPEN IF I AM IN A COLLISION AS THE CRACK IS MAKING THE PLASTIC DASH BEGIN TO APPEAR LIKE A SPEAR TIP POINTED AT ME. TOTALLY UNACCEPTABLE IN A VEHICLE OF THIS CALIBER AND COST. AT LEAST THE WINDSHIELD IS DESIGNED TO BREAK INTO SMALL PIECES WITH TEMPERING...I WONDER IF GM SHOULD CONSIDER TEMPERING THE CHEAP PLASTIC THEY USE IN THEIR PREMIUM PRODUCT LINES SO THEY DON'T KILL SOMEONE WITH PLASTIC SHARDS OF JUNK PLASTIC.

NHTSA ID

11018868

Incident

May 15, 2017

Mileage

80,248 mi

CRACKED DASHBOARD

NHTSA ID

11010771

Incident

Dec 27, 2016

Mileage

53,000 mi

HEY ANDY I HAVE A 2013 GMC YUKON DENALI XL. I GOT IT OCTOBER 2014, AND WILL HAVE OWNED IT THREE (3) YEARS THIS OCTOBER. AT ABOUT 40,000 MILES, I DISCOVERED A CRACK ON MY DASH NEAR THE AIR BAG ON THE PASSENGER SIDE. THIS WAS ABOUT A YEAR AGO. I PUT IN A COMPLAINT AND THEY (GMC) TOLD ME TO TAKE MY TRUCK TO A LOCAL DEALER SHIP AND THEY WOULD SALE ME THE DASH AT COST, BUT I WOULD HAVE TO PAY FOR THE LABOR. THE TOTAL COST WOULD BE ABOUT $800.00. I TOLD THEM THE TRUCK IS JUST A FEW THOUSAND MILES OUT OF WARRANTY AND THIS SHOULD NOT BE MY RESPONSIBILITY TO REPAIR A MANUFACTURER'S DEFECT. AFTER THOROUGH RESEARCH, I FOUND THERE ARE OTHERS THAT HAVE THE SAME PROBLEMS AS I.

NHTSA ID

10986010

Incident

Mar 14, 2015

Mileage

40,000 mi

DASH BOARD IS CRACKED ON DRIVER AND PASSENGER SIDE

NHTSA ID

10960336

Incident

Nov 23, 2016

DASH BOARD IS CRACKED AT THE FRONT PASSENGER AIRBAG. THE DASH HAS ALSO SEPARATED IN THE MIDDLE OF THE DASH BEHIND SPEAKER. MAKES A HORRIBLE NOISE WHEN DRIVING OVER ROUGH ROADS.

NHTSA ID

10955222

Incident

Nov 1, 2016